by 2013 HYUNDAI AZERA Owner on 10/29/2026Verified Service
Excellent Service from Poway Ca to SanDiego Ca to Santa Monica since The 1980s when the AZERA first came out!!! Hyundai Should come back with another AZERA. 100 percent from A to Z Performance!!! Thank You All for the Customer Service & Especially the Technicians 5 Star Service Shirley A. Altieri
by Hyundai Santa Monica on 10/30/2026
Hi Shirley, thank you! We're thrilled to hear you've had excellent service with us since the 1980s. Your support means the world to us. We appreciate your kind words about our team and technicians. We'll keep striving for that 5-star experience! Looking forward to serving you again!
by 2024 HYUNDAI SANTA FE CALLIGRAPHY Owner on 10/26/2026Verified Service
"Alex, the service concierge, was 5-star, but the service wasn't. I came at 8 am for a battery replacement and agreed to a 12,000-mile inspection. Six hours later I learned a third-party device blocked the replacement. Hyundai's policy was to pay a steep fee or return to my selling dealer. Dealerships should work together for customers."
by Hyundai Santa Monica on 10/27/2026
Hello, we are disappointed to hear that you did not have a more positive experience with us at Hyundai Santa Monica. We'd like the opportunity to turn your experience around. Please reach out to us at location-email at your earliest convenience to discuss how we can turn this experience into a positive one.
by 2024 HYUNDAI IONIQ 5 LIMITED/DISNEY 10 Owner on 10/01/2026Verified Service
I had such a fantastic experience with Alex! He was communicative from the start and even helped to get my service done well earlier than I expected. Taking your car in is never the way anyone prefers to spend their Saturday, but Alex made it as easy as possible. I will request him next time I need my car attended to!! A++ service!!!
by Hyundai Santa Monica on 10/02/2026
Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
by 2025 HYUNDAI IONIQ 5 LIMITED Owner on 09/18/2026Verified Service
I still have no idea if there was a problem with the tires or not. No one explained anything and I tried to call the dealer to find out and no one called me back. I assume the rest of the car was fine. I will still use them but make sure I have all questions answered before I leave.
by Aaron R. on 08/12/2026Verified Service
Service took all day for regularly scheduled maintenance. Then it wasn't completed. My car still displays service maintenance required. I'm still getting emails about scheduling the same service from other dealers as well. Ultimately, the service was incomplete.
by 2019 HYUNDAI KONA ULTIMATE Owner on 07/19/2026Verified Service
$4000, 10 days to fix, left outside and filthy and covered in bird droppings. Dashboard screen damaged with a false promise to get back to me in a day. It's been a week.
Worst car dealership experience I have ever had.what do you have to say for yourselves?
by 2014 HYUNDAI SANTA FE GLS/LIMITED Owner on 06/25/2026Verified Service
Tony ,the service writer,was great ,and i didn't have an appointment,and they took care of me pretty fast. Loved the coffee machine. But no snacks. They use to have snacks to eat ,for the customers. The waiting room was clean and nice. Thanks forbthe great customer service.
by Hyundai Santa Monica on 06/26/2026
Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by 2025 HYUNDAI SANTA FE CALLIGRAPHY Owner on 06/08/2026Verified Service
I truly hate this service center and only go because it is the most convenient to my home. I have been twice this year alone to have them address open recalls on my car and still have not been able to complete all of the open recalls. Their communication is horrendous and there is no consistency between service advisors. I do not recommend them at all.
by 2025 HYUNDAI KONA LIMITED Owner on 05/30/2026Verified Service
Got seen quickly, car was ready fairly quickly. The service area is clean, folks are friendly. The only issue is that they don't open the driveway until after 7am, and that means waiting in the street where you might get rear-ended as speeding cars try to get out of the blocked lane. They really ought to open the driveway early, I can't see the harm in it.
by Hyundai Santa Monica on 06/19/2026
Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at location-email at your earliest convenience.
by 2026 HYUNDAI IONIQ 5 SEL Shopper on 04/10/2026Verified Purchase
Absolutely the greatest people! I don't know why I waisted my time in the past with other dealerships. From the hello to the closing of the deal Paul did his best to make it happen for me. Very professional and personable and helpful.
Also Tiffany Salerno the finance manager was the friendliest and informative person to deal with.
Totally the best experience!
by 2026 HYUNDAI IONIQ 5 SEL Shopper on 03/04/2026Verified Purchase
All of the people at Hyundai Santa Monica have been so helpful and friendly, from sales to financing. Great team! Very knowledgeable about the vehicles (which I can't say is always the case at other brands/dealers). Even after we bought our car, they have been very supportive. And I absolutely love my new all-electric Ioniq5!
by 2024 HYUNDAI IONIQ 5 SEL Owner on 02/02/2026Verified Service
Everyone was nice enough but I don't think they did anything. Pretty sure they didn't even rotate the tires. If they did, they would have noticed a big piece of protective fabric shield that was hanging down. I don't think this car ever got on a rack.
by 2020 HYUNDAI KONA ULTIMATE Owner on 01/13/2026Verified Service
Beware of this place - my car wasn't fixed and I still have the same problem that I dropped it off for. I'm bringing it to a different dealership this week. My sales associate tried to bait and switch for sales upgrades and used clever scare tactics to make me believe my car would malfunction if we didn't get all his recommendations
by 2025 HYUNDAI TUCSON LIMITED Owner on 12/30/2025Verified Service
Software recall which was never communicated which was supposed be a couple hour appointment became 3 days and at one stage I was informed it could be 5 days. No manager followed up, I was informed on day 2 a tech was going to take my car home overnight for a test ride & at no time was there any real concern from Hyundai staff acting like this is normal operating procedure.
by 2025 HYUNDAI IONIQ 5 SEL Owner on 11/06/2026Verified Service
They left the car's interior dirty and didn't clean up after themselves. They also failed to reset the service reminder.
by 2024 HYUNDAI IONIQ 5 LIMITED/DISNEY 10 Owner on 11/04/2026Verified Service
They took lots of time and did not find or fix the problem. This was my second attempt to get it repaired/replaced.
by 2026 HYUNDAI TUCSON SEL Shopper on 11/01/2026Verified Purchase
Terrible service, bad communication; after I bought the car, they stopped returning my phone calls. Manager was of no help. Salesperson was uninformed and unprofessional.
by 2026 HYUNDAI IONIQ 5 LIMITED Owner on 10/25/2026Verified Service
They were efficient and effective in, performing the necessary tasks associated with my initial vehicle check up.
by Hyundai Santa Monica on 10/26/2026
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
by 2023 HYUNDAI ELANTRA LIMITED Owner on 10/23/2026Verified Service
i waited 4.5 hours for an oil change. they didn't communicate with me at all despite numerous requests for an updated eta. then, they texted me to pick up my car and i waited another 30 minutes at the dealership.
by 2024 HYUNDAI TUCSON SEL CONVENIENCE Owner on 10/16/2026Verified Service
While still under the three year maintenance program they try to talk you into unnecessary premium options.
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Service Information
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5,733 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Hyundai Santa Monica specializes in these services, in addition to many others.
Auto Maintenance
Oil Change
Tire Rotation
Tire Service & Repair
Top Makes Serviced
Based on CARFAX Service History, Hyundai Santa Monica specializes in these makes, in addition to many others.
What do verified customers think about Hyundai Santa Monica in Santa Monica, CA?
Verified customers who visit Hyundai Santa Monica in Santa Monica, CA rate this business 3.6 out of 5 stars, with 381 reviews. 5,733 customers favorited this location.
How can I contact Hyundai Santa Monica in Santa Monica, CA?
To reach the sales team at Hyundai Santa Monica in Santa Monica, CA, call (424) 587-1933. To reach the service department, call (310) 309-1390
How can I schedule a service appointment with Hyundai Santa Monica in Santa Monica, CA?
