by 2020 HYUNDAI ELANTRA SE Owner on 03/16/2026Verified Service
Servicing was done before time estimate. I thought I had requested ride home, but the quick completion made it unnecessary anyway. It appeared from bill the free anti-theft device for catalytic converter was included (tho the initial phone call suggested that could take 2 or 3 days). All was well.
by Hyundai Escondido on 05/03/2026
Thank you for the detailed feedback! Glad we were able to get everything done quicker than expected and that all worked out smoothly in the endwe appreciate you!
by 2024 HYUNDAI TUCSON LIMITED Owner on 10/29/2025Verified Service
Straight to the point, no frills, maintenance experience. They recognized what I needed, told me what maintenance was complimentary and what would be an out of pocket experience, and completed the service in the estimated time. The waiting area is clean, and has plenty of drinks available for free and private area to do work.
by Hyundai Escondido on 11/16/2025
Thank you for the great review! We're happy you had a smooth, no-frills maintenance visit and enjoyed our waiting area and amenities.
by 2017 HYUNDAI TUCSON SE Owner on 10/27/2025Verified Service
Took away my worries asap about the light turning on. Got out my book and it said to get to your workplace fast. I did and your employees took care of me. Sent me home in Uber and picked me up. Wow. I'm 85 and I could not be happier about your employees and your sterling service!!!
by Hyundai Escondido on 11/16/2025
Thank you for the wonderful review! We're so glad we could help ease your concerns and make your visit as comfortable as possible. We appreciate you!
by 2023 HYUNDAI IONIQ 5 SEL Owner on 09/22/2025Verified Service
Unfortunately the only nice thing I have to say are about the staff that was working the day I dropped off my car. The rest of it was just ridiculously bad that I will NEVER choose to go back. The manager, some older lady, was the absolute inept manager. It's quite disappointing how it all went horribly south after drop off. Overheard others having just as bad of an experience. Don't take your car here!
by Hyundai Escondido on 11/16/2025
Thank you for sharing your honest feedback. We're glad to hear our staff was helpful at drop-off, but we're disappointed to learn the rest of your visit did not meet expectations. This is not the experience we strive for.
by 2019 HYUNDAI TUCSON SE Owner on 09/06/2025Verified Service
They go far an beyond the service that they offer everyone from their sales team to their service department so friendly and professional I can't say enough I'm always going to buy my cars from them I bought a 2019 Hyundai Tucson any problems they fix it !! Brandon in service is very good at his job keeping me updated every week thank you for your great customer service
by Hyundai Escondido on 11/16/2025
Thank you for the amazing feedback! We're thrilled to hear you always receive friendly, professional service and that Brandon has taken great care of you. We appreciate your loyalty and trust!
by 2016 HYUNDAI SONATA HYBRID/LIMITED Owner on 09/03/2025Verified Service
I'm shocked that their mechanics told me that my power harness was "chewed in half" and "not repairable" telling me that it needed to be replaced for $4500 only to have my friends mechanic fix it for $100 in less than an hour. I feel like they tried to rip me off.
by Hyundai Escondido on 09/04/2025
Thank you for sharing your experience, and we're truly sorry to hear about your frustration and disappointment. That's certainly not the kind of experience we want any of our customers to have.
We take concerns like this very seriously and would appreciate the opportunity to review what happened in more detail. It's important to us that every customer feels they are treated fairly and transparently.
Please feel free to reach out directly to our Service Manager, Shannon, at sharris@hyundaiescondido.com
. We'd like the chance to look into your repair case and discuss the situation further.
Thank you again for your feedback it helps us improve.
by Regina M. on 08/27/2025Verified Service
I was able to get my preferred appointment time. Service was fast. I got a call back that my car was done in 2 hours. Bathroom is clean. I was just surprised that they don't provide complimentary Lyft ride anymore. I wasn't prepared. If I've known I could've brought my computer and work while I wait for my car. Also, there's no complimentary exterior car wash because they said it's out of order.
by Hyundai Escondido on 09/04/2025
Thank you for your review! We're glad to hear you were able to get your preferred appointment time and that your service was completed quickly. We also appreciate your kind words about our facility.
We do apologize for the inconvenience regarding the complimentary Lyft service and the car wash being out of order during your visit. We understand how that may have impacted your experience, and we appreciate your feedbackit helps us improve our communication and services moving forward.
by 2021 HYUNDAI PALISADE LIMITED Owner on 07/27/2025Verified Service
This was the end of my meticulously maintained 2021 Palisade with 112K miles. After less than 6K miles since last oil change, it was down 5 quarts of oil with no oil spots in garage, no lights or trouble indicators, and no burning oil smell. The catalytic converter was to be replaced and "probably a new engine." I decided to pick it up and sold it. I will never own another Hyundai.
by Hyundai Escondido on 08/17/2025
We're truly sorry to hear about the issues you've experienced with your 2021 Palisade. We understand how disappointing it can be when a vehicle doesn't meet expectations, especially after maintaining it with care. While we can't undo the situation, we're grateful for the opportunity to have worked with you, and we hope your next vehicle brings you much better experiences.
by 2023 HYUNDAI ELANTRA SEL Owner on 07/26/2025Verified Service
My 2023 Hyundai had a problem with the driver side back window not working. I waited while it was repaired under the Warranty. I'm not impressed that went bad on a 2 yr old car. They have coffee and water but no snacks. Snacks would be appreciated because it says They have snacks while you wait. None. But, service was pretty quick and I got out and got some food.
by Hyundai Escondido on 08/17/2025
Thank you for your feedback! We're sorry to hear about the issue with your 2023 Hyundai, especially so soon after purchase. While we strive to offer a positive experience, we understand your frustration. We'll also take note of your suggestion regarding snacks to ensure that expectations are clearer moving forward. We're glad the service was quick, and we hope the rest of your experience was positive.
by 2015 HYUNDAI GENESIS 3.8L Owner on 06/09/2025Verified Service
My repairs were done quickly and correctly, the employees that I interacted with were professional yet warm, and the price for the services I received were fair. I just started going to this Dealership for all my car repairs and services last year, but it has become the go to place to take care of my car. Thank you, Hyundai of Escondido!
by Hyundai Escondido on 06/10/2025
Thank you so much for your wonderful review! We're thrilled to hear that you're happy with our quick, professional, and friendly service. It means a lot to know that Hyundai of Escondido has become your go-to place for your car care. We truly appreciate your trust and look forward to continuing to serve you in the future!
by 2025 HYUNDAI KONA LIMITED Owner on 05/14/2026Verified Service
Friendly, efficient, on time service. The car wash has been broken every time I've gone in for service though, my only negative feedback. Everything else was great from check-in, waiting area, and getting my car when it was done.
by 2023 HYUNDAI SANTA CRUZ SEL Owner on 05/11/2026Verified Service
The service department is always there to greet you. Check in your car and let youbknow how long it will be. Another good experience in the books..Thank you Hyundai of Escondido.
by 2024 HYUNDAI IONIQ 5 SEL Owner on 05/08/2026Verified Service
Very professional and not trying to push me into extras plus the car was ready in less than 40 minutes.
by 2026 HYUNDAI SANTA FE SEL Owner on 05/08/2026Verified Service
All went well but the text sent that it was done went to promotions so we didn't see it and it was over 1hr before technician found us, other than that no problem.
by 2022 HYUNDAI IONIQ 5 SE Owner on 05/03/2026Verified Service
Timely, courteous and friendly service! McQuel ensured all went smoothly with my vehicle, which was toed into the shop with a dead battery.
by Hyundai Escondido on 05/03/2026
Thank you for your feedback! We're glad everything went smoothly and that McQuel took great care of you. We appreciate your business!
by 2011 HYUNDAI ELANTRA GLS/LIMITED Owner on 05/02/2026Verified Service
Service advisor was very efficient, friendly and helpful. The service was completed in less time than expected and we were personally kept advised while waiting.
by Hyundai Escondido on 05/03/2026
We appreciate the kind words! Glad our team kept you informed and got you back on the road quicker than expected. Thanks for choosing us!
by 2024 HYUNDAI SANTA CRUZ SEL Owner on 05/01/2026Verified Service
The work was completed as agreed, I would suggest to speed up the processing time to wait for completed paperwork and the wait for a courtesy car. It's good I was not going to work. It sure took a while for the service to be approved by Hyndai.
by Hyundai Escondido on 05/03/2026
Thank you for your feedbackwe're glad the work was completed as agreed. We appreciate your patience and will work on improving wait times for paperwork and courtesy vehicles, as well as keeping things moving as efficiently as possible.
by 2025 HYUNDAI IONIQ 5 LIMITED Owner on 04/04/2026Verified Service
Caring staff who were efficient and proactive. I appreciate how customer oriented your service was.
Thank you!
by Hyundai Escondido on 05/03/2026
Thank you! We're glad our team's proactive, customer-focused approach stood out. We appreciate your kind words!
by Starla A. on 04/02/2026Verified Service
They completed the recall and oil change in 3 hours and provided a Lyft to get me home after dropping off my car.
by Hyundai Escondido on 05/03/2026
Thank you! Glad we could take care of your recall and service efficientlyand that the Lyft made things easier. We appreciate you!
by 2025 HYUNDAI TUCSON BLUE Owner on 03/30/2026Verified Service
Good service overall and kept me informed on progress and when the car would be ready for collection.
by Hyundai Escondido on 05/03/2026
Thank you! Glad you felt well informed throughout the processwe appreciate your support!
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Service Information
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2,943 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Hyundai Escondido specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Hyundai Escondido specializes in these makes, in addition to many others.
What do verified customers think about Hyundai Escondido in Escondido, CA?
Verified customers who visit Hyundai Escondido in Escondido, CA rate this business 4.5 out of 5 stars, with 416 reviews. 2,943 customers favorited this location.
How can I contact Hyundai Escondido in Escondido, CA?
To reach the sales team at Hyundai Escondido in Escondido, CA, call (844) 233-5064. To reach the service department, call (760) 294-2300
How can I schedule a service appointment with Hyundai Escondido in Escondido, CA?
