by 2013 HYUNDAI GENESIS 5.0L Owner on 09/24/2025Verified Service
My situation was challenging, to say the least, as it pertained to dealing with the warranty company. My service advisor Michael Saenz was patient, persistent and dealt well with my concerns. I really appreciate his professionalism and dedication to ensure that the issues were corrected within the guidelines allowed. Thank you!
by Horne Hyundai on 09/24/2025
Thank you for your wonderful review! I'm thrilled to hear about your positive experience with Michael Saenz at Horne Hyundai. His professionalism and dedication to addressing your concerns truly stand out, and we're glad he could assist you through the challenges with the warranty company. I appreciate your feedback and we hope to see you again soon!
Sincerely,
Steve Bennett | General Manager | sbennett@hornehyundai.com
by 2022 HYUNDAI PALISADE SEL Owner on 09/02/2025Verified Service
Our car was done and brought out to the service area to have your service advisor check us out. Instead of checking us out and let us be on our way, he made us wait 10 minutes while he was checking someone else in. And we told him that we're going out of town. However, he didn't care.
by Horne Hyundai on 09/02/2025
Thank you for sharing your experience with us. I understand how frustrating it must have been to wait while you had time constraints. I value your feedback and would like to assure you that we strive to provide timely and efficient service at Horne Hyundai. If you wish to discuss this further, please feel free to reach out to me directly. I appreciate your input, and we hope to serve you better in the future.
Sincerely,
Steve Bennett | General Manager | sbennett@hornehyundai.com
by 2019 HYUNDAI ELANTRA ECO Shopper on 07/17/2025Verified Purchase
My salesperson was knowledgeable and answered my questions, was not pushy, and Horne Hyundai did not play games with financing my vehicle. They gave me fair value for my trade. The experience was pleasurable. It did help that I had an idea of what vehicle I wanted before I went to the dealership.
by Horne Hyundai on 07/17/2025
Thank you so much for your kind words! I'm thrilled to hear that you had a pleasurable experience at Horne Hyundai. It's great that our salesperson was able to assist you without being pushy and that you found the financing process straightforward. We appreciate your trust in us and your feedback on the fair value of your trade. We look forward to seeing you again soon!
Sincerely,
Steve Bennett | General Manager | sbennett@hornehyundai.com
by 2023 HYUNDAI KONA SEL Owner on 07/07/2025Verified Service
The good: I did not have an appointment but I did have a failing battery. In and out in about an hour. Very pleased.
The bad: Horne allows someone from a windshield replacement company to the initial contact with customers. Horrible idea. He was beyond rude to the point of hostility when I insisted on speaking with a Horne representative. Total and complete jerk.
by Horne Hyundai on 07/07/2025
Thank you for your feedback. I appreciate your kind words about the quick service regarding your battery issue. Your satisfaction is important to us. I understand your concerns about the initial interaction with the windshield replacement representative. We value your input and will address this matter to ensure a better experience for our customers in the future. Please feel free to reach out to us directly if you'd like to discuss this further. We look forward to serving you at Horne Hyundai again!
Sincerely,
Steve Bennett | General Manager | sbennett@hornehyundai.com
by 2024 HYUNDAI TUCSON LIMITED Owner on 06/22/2025Verified Service
Took vehicle in for regular maintenance. Was told our vehicle would be done around 2:30 but wait for a phone call. Around 4 called dealership phone rang with no answer. Drove to dealership around 4:30. Our service advisor was not around, Ignacio. Another advisor helped. I asked when was the car done, was told he would have Ignacio call me. I reviewed the paperwork it was done at 2:15. Service was terrible.
by Horne Hyundai on 06/22/2025
Thank you for sharing your experience with us. I understand your frustration regarding the lack of communication and the inconvenience you faced during your visit for maintenance on your vehicle. We strive to provide timely service and effective communication at Horne Hyundai. I appreciate your feedback and would encourage you to reach out to me directly so we can address your concerns and improve our service. Thank you again for bringing this to our attention.
Sincerely,
Steve Bennett | General Manager | sbennett@hornehyundai.com
by 2023 HYUNDAI PALISADE CALLIGRAPHY Owner on 04/07/2025Verified Service
the service on my Palisade today was great. I received a call that the dealership was prepared to help with my maps software update. I drove to the dealership and as promised, they were prepared and my car was serviced. For some reason, the maps software couldn't be updated when i went to the dealership originally}.
What I didn't like was that i had to return to the dealership for this service after having made the trip a week before.
by Horne Hyundai on 04/08/2025
Thank you for your feedback! We're glad to hear that your service experience for the Palisade was great and that our team was prepared to assist with the map software update. We understand it can be frustrating to return for a service you initially expected to be completed. Your concerns are important to us, and we appreciate you taking the time to share your experience. If you have any further questions or need assistance, please don't hesitate to reach out to us at Horne Hyundai. We look forward to serving you again!
Sincerely,
Steve Bennett | General Manager | sbennett@hornehyundai.com
by 2024 HYUNDAI SANTA FE LIMITED Owner on 04/06/2025Verified Service
My experience at Horne Hyundai was excellent. I arrived early, as is my nature. I was greeted by s service manager as soon as I arrived. I explained that I knew I was early and didn't expect to be serviced any earlier than my appointment time. He got me in and out in record time. Great service and very friendly service.
by Horne Hyundai on 04/06/2025
Thank you for sharing your excellent experience at Horne Hyundai! We're thrilled to hear that our service manager was able to accommodate you and provide prompt service. It's great to know you felt welcomed and appreciated our friendly approach. We look forward to serving you again on your next visit!
Sincerely,
Steve Bennett | General Manager | sbennett@hornehyundai.com
by 2023 HYUNDAI SANTA CRUZ SEL PREMIUM Owner on 04/04/2025Verified Service
Had engine oil/filter change, no complaints... But what i don't like is the addtl service items they always insist i need done. Like wheel alignment, which every tire appears to wear evenly. Brake fluid change which owners manual says does not need any maint until at least 4years or 48K miles. Another item was suggested but i forgot what it was. Very annoying in my opinion.
by Horne Hyundai on 04/05/2025
Thank you for your feedback. We appreciate you choosing Horne Hyundai for your engine oil and filter change. I understand your concerns about the additional service recommendations, and we aim to provide suggestions to keep your 2023 Hyundai Santa Cruz SEL Premium in top condition. If you have any further questions or need clarification on our maintenance suggestions, please feel free to reach out. We value your input and look forward to assisting you again.
Sincerely,
Steve Bennett | General Manager | sbennett@hornehyundai.com
by 2013 HYUNDAI TUCSON GLS/LTD Owner on 04/03/2025Verified Service
The work was find until I got home. The radiator was leaking fluid. I did have a radiator flush done. When I went back to get it fixed I was told that I might have to pay for it if it was not their fault. It was your fault because the radiator never leaked before. I AM very disappointed in the service that I received. I am thinking about taking my business elsewhere. I have been coming there for about 8 years now.
by Horne Hyundai on 04/04/2025
Thank you for sharing your experience with us. I understand how concerning it is to have issues with your radiator after service. Your loyalty to Horne Hyundai for the past eight years is appreciated, and we take your feedback seriously. I encourage you to reach out to us directly so we can discuss your situation further. We value you as a customer and hope to regain your trust.
Sincerely,
Steve Bennett | General Manager | sbennett@hornehyundai.com
by 2023 HYUNDAI SANTA FE BLUE Owner on 03/30/2025Verified Service
The service department people kept me informed about the progress of the maintenance being done and recommended a few minor things, but I didn't feel pressured to do it right now, by them. I appreciate the recommendations with no pressure approach from a vehicle service department.
by 1d11dc0b-6164-6ac2-f20a-08f1a1ea4495 on 04/24/2025
Thank you so much for your wonderful feedback! We're thrilled to hear that our service department kept you informed throughout your maintenance and provided recommendations in a pressure-free manner. At Horne Hyundai, we strive to create a comfortable and positive experience for our customers. We appreciate your trust in us and look forward to assisting you again in the future!
Sincerely,
Steve Bennett | General Manager | sbennett@hornehyundai.com
by 2022 HYUNDAI SANTA FE SEL Owner on 03/27/2025Verified Service
I had to return the vehicle to the dealership the next day because it was still leaking oil. It has been now 10 days in the shop. I had to call yesterday to see what the problem was. I have been told today March 27 2025 that the problem may be a improper oil pan sealing gasket. It has been in the shop for the same problem 4 times! 05/14/2025 11/14/2024 03/16/2025 and now> Not very happy
by 1d11dc0b-6164-6ac2-f20a-08f1a1ea4495 on 04/24/2025
Thank you for sharing your experience with us. We understand how frustrating it can be to have ongoing issues with your vehicle, especially concerning your 2022 Hyundai Santa Fe SEL. We appreciate your patience while we work to resolve the oil leak issue. Please feel free to contact us directly at Horne Hyundai so we can address your concerns further and ensure you receive the service you deserve. Your feedback is important to us as we strive to maintain our high standards.
Sincerely,
Steve Bennett | General Manager | sbennett@hornehyundai.com
by 2015 HYUNDAI GENESIS 3.8L Owner on 03/23/2025Verified Service
I was able to get an appointment at Horne Hyundai sooner than any other Hyundai dealer in town. Michael was friendly, transparent and kept me updated as my vehicle was being serviced. I will definitely continue to take my vehicle to Horne Hyundai for all my service needs.
by 1d11dc0b-6164-6ac2-f20a-08f1a1ea4495 on 04/24/2025
Thank you for your wonderful review! We're thrilled to hear that you were able to get an appointment quickly at Horne Hyundai and that Michael provided you with friendly and transparent service. We appreciate your trust in us for your vehicle's needs and look forward to seeing you again for your future service appointments!
Sincerely,
Steve Bennett | General Manager | sbennett@hornehyundai.com
by 2023 HYUNDAI SANTA FE CALLIGRAPHY Owner on 02/16/2025Verified Service
Extremely poor, will never return
Oil change performed but prox 200 miles later oil filter came loose, leaked, needed to find service in remote area. Fortunately we did, discover leaking from filter, no ring on filter also 2 plastic covers below engine were missing with one cover about to fall off. Immediate new oil change & filter done for a cost of $160+. Dealer notified, no response. STAY AWAY!! This almost ruined the car!!
by 1d11dc0b-6164-6ac2-f20a-08f1a1ea4495 on 04/24/2025
Thank you for sharing your experience with us. We understand that the situation you encountered with the oil change and subsequent issues is concerning, especially with your 2023 Hyundai Santa Fe Calligraphy. We appreciate your feedback and take it seriously.
Please reach out to us directly at Horne Hyundai so we can further discuss your experience and work towards a resolution. Your satisfaction is important to us, and we aim to maintain high standards in our service.
Sincerely,
Steve Bennett | General Manager | sbennett@hornehyundai.com
by 2022 HYUNDAI SANTA FE SEL Owner on 02/07/2025Verified Service
I don't have any dislikes..
What is liked / appreciate is the service, the acknowledgment of my existence and the fact that Horne appreciates my business. Your Service Advisor Michael Saenz has always conveyed that...I also appreciate your Automobole Status Report . It is a wonderful tool..
by 1d11dc0b-6164-6ac2-f20a-08f1a1ea4495 on 04/24/2025
Thank you for your wonderful feedback! We greatly appreciate your kind words about the service you received at Horne Hyundai and your praise for Michael Saenz. It's fantastic to hear that our Automobile Status Report has been a valuable tool for you. We look forward to serving you again in the future!
Sincerely,
Steve Bennett | General Manager | sbennett@hornehyundai.com
by 2020 HYUNDAI SANTA FE SE Owner on 12/14/2024Verified Service
My car has 28,000 miles and they gave me a list of $1900 worth of ridiculous maintenance things they said i should do to my car! REALLY? May not go back to the dealership for an oil change. It's like going to the Dr. for a well visit and they want to give you 10 vaccines!
by 2024 HYUNDAI ELANTRA SEL Owner on 12/13/2024Verified Service
First appointment was missed, they were to meet me at my place of work with a rental to do the service and they never showed or called
When service was done. They returned the car washed, but dripping wet. It looked much better when I brought it in. So far, I'm not impressed with your service department!
by 2018 HYUNDAI TUCSON SPORT Owner on 10/06/2024Verified Service
Everything went fine. The service advisor was friendly and helpful. The location has plenty of places for me to sit and wait. However, the last few times I have visited, I could see my car parked on the drive waiting to be released and it would take the advisor a while to let me know the car was ready. For that, I take a star.
by Horne Hyundai on 10/08/2024
Thanks for your feedback. Reach out to us so we can discuss the issue with your wait time and see how we might improve. We're pleased that you found our team friendly and helpful, though!
by 2020 INFINITI Q50 RED SPORT 400 Shopper on 09/26/2025Verified Purchase
I bought a car through the dealership and they didn't fill the car up with gas as most dealerships do. The sales person was good and knowledgeable and assisted me after the deal had been made with a ride to pick up my other vehicle.
by Horne Hyundai on 09/27/2025
Thank you for your feedback. I'm glad to hear that you had a positive experience with our knowledgeable sales team at Horne Hyundai and appreciated their assistance. I understand your concern about the gas situation and will take your comments into consideration as our team strives to improve our services. If you have any further questions or need assistance, please feel free to reach out to me. We hope to see you again soon!
Sincerely,
Steve Bennett | General Manager | sbennett@hornehyundai.com
by 2025 HYUNDAI KONA SEL Owner on 09/26/2025Verified Service
Great dealership. Friendly service staff. My questions were answered with kind responses. (No question is a dumb question) car was cleaner then brought in. Washed kept up to date on service needs. Washed and vacuumed. Walked to car when done.
by Horne Hyundai on 09/26/2025
Thank you for your wonderful review! I'm thrilled to hear about your positive experience at Horne Hyundai. It's great to know that our friendly service staff took the time to answer all your questions and that your car was well taken care of. I appreciate your feedback, and we look forward to welcoming you back for your next visit!
Sincerely,
Steve Bennett | General Manager | sbennett@hornehyundai.com
by 2016 HONDA CIVIC EX Owner on 09/22/2025Verified Service
Good service, employees were very friendly. I got my car back in an hour. Waiting area was clean & comfy with couches and a tv.
by Horne Hyundai on 09/22/2025
Thank you for your positive feedback! I'm delighted to hear that you had a great experience at Horne Hyundai and that our team provided friendly service. It's also fantastic that you enjoyed our comfortable waiting area. We hope to see you again for your next visit!
Sincerely,
Steve Bennett | General Manager | sbennett@hornehyundai.com
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Service Information
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7,576 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Horne Hyundai specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Fuel System Service
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Horne Hyundai specializes in these makes, in addition to many others.
Ford
Honda
Hyundai
Kia
Toyota
Shop Amenities
Complimentary Drinks
Free Wi-Fi
Snacks
About Us
Visit Horne Hyundai for Service and Maintenance
We have certified technicians who are Hyundai experts as well as genuine Hyundai parts and accessories for your car. Our service center is the best place for you to get the service you need, and we als...
What do verified customers think about Horne Hyundai in Apache Junction, AZ? Verified customers who visit Horne Hyundai in Apache Junction, AZ rate this business 4.5 out of 5 stars, with 634 reviews. 7,576 customers favorited this location.How can I contact Horne Hyundai in Apache Junction, AZ? To reach the sales team at Horne Hyundai in Apache Junction, AZ, call (480) 470-0513. To reach the service department, call (833) 685-4086How can I schedule a service appointment with Horne Hyundai in Apache Junction, AZ? You can schedule a service appointment at Horne Hyundai in Apache Junction, AZ through CARFAX.What are the shop amenities offered by Horne Hyundai in Apache Junction, AZ? Horne Hyundai in Apache Junction, AZ offers the following amenities: Complimentary Drinks, Free Wi-Fi and Snacks.Does Horne Hyundai in Apache Junction, AZ have a service center? Yes, Horne Hyundai in Apache Junction, AZ does have a service center. You can contact the service department at (833) 685-4086.
