by 2018 AUDI A5 PREMIUM PLUS Owner on 04/29/2024Verified Service
great work and timely. It's an AUDI so I expected expensive.
by 2012 LEXUS RX 350 Owner on 04/25/2024Verified Service
Prompt and courteous. Great service.
by 2015 JEEP COMPASS SPORT Owner on 03/26/2024Verified Service
Excellent service, friendly and knowledgeable staff.
by 2014 MINI COOPER CLUBMAN Owner on 02/21/2024Verified Service
Everyone is always nice and takes the time to answer all my questions.
by 2019 FORD EDGE SEL Owner on 02/05/2024Verified Service
Awesome and Honest. They don't joke about their name!
by 2017 FORD FUSION SPORT Owner on 01/11/2024Verified Service
I'm not sure whats going on with mechanics shops or quick change oil/ tire shops lately. It is so hard to find a good mechanic. I brought in my husbands 2017 ford fusion sport to have the 60k mile maintenence and have new tires put on before a road trip. I dont think this shop got a single thing right. I will say that the front desk was friendly and helpful. They didnt try to upsell anything on the 60k mile maintenence, and they helped order the exact tires I wanted. But the quality of work was just awful. Before we left for the trip we wanted to get new tires, have a battery cable lead resecured to the battery since it had been causing some issues and whatever was necessary for the 60k mile maintenence, in this case having the cabin air filter changed. The other items would have been changing the engine air filter and potentially changing the spark plugs. In their honest assessment the latter two were not needed. The tasks performed each had a labor charge and the vehicle took two days to be completed all the while with excellent communication before and during the process. When we got the car back we stopped for gas at the beginning of our road trip and checked tire pressure out of habit. Every tire was a different pressure with the worst being 51psi of 38psi and the others ranging between 34psi and 41psi. We confirmed this from the dash read out and a tire pressure gauge. We corrected this and were willing to overlook it. Roughly a week after, the negative cable that we requested to be tightened and were charged labor for, came off. I had to drive out with tools to fix this since it stranded my husband. Now I'm questioning if the cabin air filter was even changed since its in an inconvenient place to get to through the glove box. I'll be checking it and possibly giving an update. This shop had good reviews, and so have many before it but sadly most have been lacking.
by 2018 HONDA CIVIC LX Owner on 12/27/2023Verified Service
Excellent customer service
by 2016 DODGE CHARGER SXT Owner on 12/23/2023Verified Service
Fast, efficient, friendly and affordable!
by 2010 LEXUS RX 350 Owner on 12/23/2023Verified Service
They do a good job and explain the issues.
by 2008 TOYOTA COROLLA MATRIX BASE/XR Owner on 12/03/2023Verified Service
Went in for a warranty repair. Took excellent care of vehicle
by 2007 NISSAN VERSA S/SL Owner on 12/02/2023Verified Service
professional, experienced & on schedule.
by 2014 FORD ESCAPE SE Owner on 11/19/2023Verified Service
Checked and fixed their mistake.
Very pleased.
by 2022 FORD F150 SUPERCREW Owner on 10/31/2023Verified Service
Great experience. Thank you for great service
by 2019 FORD FIESTA SE Owner on 08/03/2023Verified Service
GREAT SERVICE...ALWAYS DEPENDABLE AND GREAT CUSTOMER SERVICE
by 2008 TOYOTA TACOMA PRERUNNER ACC CAB Owner on 07/11/2023Verified Service
Explained all services and issues well. Completely satisfied.
by 2018 JEEP RENEGADE SPORT Owner on 07/05/2023Verified Service
Always great customer service. Trust them completely with my car.
by 2012 KIA SOUL +/!/SPORT Owner on 06/25/2023Verified Service
Jonathan and team are great! Always do a good job on my vehicles.
by 2019 BMW 430I Owner on 06/09/2023Verified Service
The team at Honest-1 in Fort Mill is professional with excellent service. Highly recommended.
by 2014 DODGE GRAND CARAVAN SXT Owner on 05/19/2023Verified Service
Courteous people, clear communication, work completed in timely manner.
by 2003 TOYOTA AVALON XL/XLS Owner on 04/24/2023Verified Service
Great service likely to choose their services in the future
