by 2020 HONDA ODYSSEY EXL Owner on 09/06/2025Verified Service
The team at Honda of Columbia did not disappoint. They were quick, professional, and genuinely helpful throughout. Everything was explained clearly, and the work was done right the first time.
Reliable, efficient, and refreshingly easy to deal with. Highly recommended.
by 2021 HONDA CIVIC EX Owner on 08/17/2025Verified Service
We had a super positive experience getting our son's car serviced at Honda of Columbia. They were able to take us as a walkin with no appointment. They were very nice and friendly. They completed the service quickly and let us know when it was ready. We had a pleasant conversation with the service department clerk when we checked out. We would definitely recommend Honda of Columbia.
by Honda of Columbia on 09/05/2025
Sounds like you had a fantastic experience with us at Honda of Columbia! We're thrilled to hear that our service team made your visit smooth and pleasant. It's great to know we could accommodate you as a walk-in and get your son's car serviced quickly. Thanks for the recommendation, and we hope to see you again soon!
by 2022 HONDA PASSPORT TRAIL SPORT Owner on 05/31/2025Verified Service
Had an appointment for an oil change and tire rotation. 1 tire had a nail in it so they also repaired that. I still was waiting on the car for 3 hours. Seems scheduled service could have been better planned to reduce the customer waiting time. This service was supposed to be SCHEDULED, hence the less than 5 star rating.
by Honda of Columbia on 06/17/2025
We appreciate you taking the time to share your experience with us. We're sorry to hear that your wait time was longer than expected for your scheduled oil change, tire rotation, and tire repair. We understand how frustrating this can be, especially when you have an appointment. We will investigate this further and get this to the appropriate department for review to improve our scheduling and service efficiency. Thanks again for your feedback.
by 2019 HONDA ODYSSEY EXL Owner on 05/31/2025Verified Service
After making appt, they called the morning off and tried to tell me they couldn't do the service that day after they had the car already. They finally did the service after making me feel like I was putting them out. But more importantly, the very next day, I had a dead battery and was left stranded at a gas station 350 miles from home. Did they not even test the battery at the 100k mile service that cost over $1700?
by Honda of Columbia on 06/17/2025
We're really sorry to hear about your frustrating experience, especially with the appointment and the subsequent battery issue. It's not okay that you were left stranded, and we understand how that must have felt. Your battery should have been tested as part of your services, and we use a battery tester that determines whether or not the battery is in need of replacement. The battery may have tested good on the previous day and failed the next (it can happen), but that certainly doesn't make your situation any less upsetting. We will investigate this further and get this to the Service Manager for review to ensure this doesn't happen again and he may contact you once he's had a chance to look into it. We're sorry this happened and for any inconveniences you encountered.
by 2016 HONDA CIVIC LX Owner on 05/30/2025Verified Service
I brought my car in for an oil change. I had a noon time appointment scheduled for this. Two and a half hours later I find out that my car was ready but no one told me.
A day after my car was serviced I noticed that the service engine icon alarm kept flickering on indicating that there was a problem. I called the service department and explained what was happening. I was told that the mechanic never reset the service engine alarm.
by Honda of Columbia on 06/17/2025
It sounds like our advisor dropped the ball in regards to informing you when your vehicle was finished and our technician should have reset your maintenance minder to clear out the maintenance reminder light. We're certainly disappointed to hear this and have forwarded this information to our Service Manager. He may contact you once he's had an opportunity to investigate this further. We apologize for the inconveniences you've experience and will continue to work to ensure we are providing the best service to each customer, every time.
by 2012 HONDA ODYSSEY EX Owner on 05/18/2025Verified Service
Had a great appointment with Honda of Columbia. Kayla is always wonderful at helping me better understand my Honda and what it needs to ensure a long life on the road. The technicians are always considerate and polite and return my vehicle in better condition than it was before I arrived.
by Honda of Columbia on 06/17/2025
Sounds like Kayla and our team did a fantastic job looking after you and your Honda! We're thrilled to hear about your great experience and how our technicians ensure your car is in top shape. Thanks for the awesome feedback, and we hope to see you again soon for all your Honda needs!
by 2019 ACURA MDX TECH Owner on 05/18/2025Verified Service
I signed up in advance for scheduled express service appointment. When I arrived, I was told that there were several cars in front of me and it would be about 1.5 hours. In reality, I was there for 3 hours for a routine oil change and inspection. I had a similar experience during my previous visit, though that time the wait was shorter (approximately 2 hours).
by Honda of Columbia on 06/17/2025
We're disappointed to hear about your most recent experience. We understand your time is valuable and it looks as if someone dropped the ball here. We will be sure to get this to our Service Manager so he can investigate what happened hear and take the appropriate actions. He may reach out to you once he's had a chance to gather more information. We're sorry for any inconveniences you encountered as a result!
by 2011 HONDA ACCORD EX-L Owner on 05/17/2025Verified Service
My recent service visit to Honda of Columbia was handled in a very courteous and professional manner. Scheduling my service appointment through the Honda of Columbia website was very convenient. My vehicle was serviced in a timely manner and my advisor Ms.Kayla Davis answered all of my questions regarding my vehicle and the reasons for the required repairs.
by Honda of Columbia on 06/17/2025
Hey there, we're thrilled to hear you had such a great experience at Honda of Columbia! It's awesome that scheduling your service was so easy and that Kayla took such good care of you, answering all your questions. We're glad your vehicle was serviced quickly too. Thanks for the awesome 5-star review! Hope to see you again soon!
by 2019 HONDA CIVIC LX Owner on 05/04/2025Verified Service
Having the free shuttle service was really awesome, especially as the vehicle maintenance was expected to take a good amount of time to complete. Also, being able to use maintenance specials from other Honda dealerships that they will match is very helpful!
by Honda of Columbia on 05/05/2025
That's awesome to hear that our free shuttle service made your visit easier, especially during a longer maintenance wait. We're also glad that you could take advantage of our maintenance special matching policy with other Honda dealerships. Thanks for the great feedback, and we hope to see you again soon!
by 2011 HONDA ACCORD EX-L Owner on 05/03/2025Verified Service
I received very competent and professional service at Honda of Columbia. The staff was courteous and professional. The mechanic who serviced my vehicle answered all my questions regarding any future services that may be needed. It was very easy and convenient to schedule my service appointment online.
by Honda of Columbia on 05/05/2025
Sounds like you had a fantastic experience at Honda of Columbia! We're so glad to hear that our staff was courteous and professional, and that the mechanic took the time to answer all your questions about future services. It's great to know that scheduling your appointment online was easy and convenient for you. Thanks for the awesome 5-star review, and we hope to see you again soon!
by 1998 HONDA ACCORD EX Owner on 04/20/2025Verified Service
The people in the service shop met us with a smile and immediately started helping us. They quickly diagnosed the cause of our problem and saw that our car was repaired in a timely manner. The shuttle service was a tremendous help.We have absolutely nothing but praise for Honda of Columbia.
by Honda of Columbia on 04/22/2025
We're thrilled to hear about your fantastic experience with our service shop! It's great to know that our team greeted you with smiles and promptly addressed your car's issue. We're also glad the shuttle service was helpful for you. Thanks for the glowing praise for Honda of Columbia and we hope to see you again soon!
by 2022 HONDA CR-V TOURING Owner on 03/22/2025Verified Service
Nick greeted me warmly for my recall appointment. He kept me updated on the progress of my recall repair job. He was professional, knowledgeable friendly and courteous. My car was fixed and I have absolute confidence in Nick and the service department st Honda of Columbia. We have been doing business with them for 45 years!
by Honda Of Columbia on 03/26/2025
It's wonderful to hear about your positive experience with Nick during your recall appointment at our service department. We're thrilled that he was able to keep you well-informed and provide the professional, friendly service you've come to expect from us over the past 45 years. Thank you for your continued trust and loyalty to Honda of Columbia. We look forward to serving you for many more years to come!
by 2009 HONDA CR-V EXL Owner on 03/14/2025Verified Service
A service advisor (Jacob Miller) promptly greeted me as well as the service manager (Preston Locklear). Jacob came back after they had inspected my car and suggested that I should replace the rear wiper blade, which I asked them to do. As always, I was treated courteously. I trust Preston and this Honda dealership for all my Honda's repairs.
by Honda Of Columbia on 03/26/2025
We're thrilled to hear about your positive experience with Jacob and Preston at our service department! It's great to know that Jacob promptly addressed your needs and that you trust Preston and our team for all your Honda's repairs. We appreciate your continued loyalty and look forward to serving you in the future.
by 2021 HONDA RIDGELINE RTL-E Owner on 03/10/2025Verified Service
Was there for an oil change and tire rotation. They took me in immediately through the express entrance. The wait was approximately an hour. They have a comfortable lounge. The service advisor keep me informed of the progress. Good experience overall.
by Honda Of Columbia on 03/26/2025
We are thrilled to hear about your positive experience with our service department. It's great to know that our express entrance and comfortable lounge contributed to a pleasant visit, and that our service advisor kept you well-informed throughout your oil change and tire rotation. Thank you for taking the time to share your feedback!
by 2021 HONDA CR-V EXL Owner on 03/03/2025Verified Service
I dealt with Jacob Miller. He was courteous and very professional. My battery needed to be replaced. He explained that to me and the cost to replace it. The decision to replace it was left up to me. They didn't just replace it and then hit me with bill.
by Honda Of Columbia on 03/26/2025
We are glad to hear that Jacob took excellent care of you during your visit to our Service Department. It's great to know that he was courteous, professional, and transparent about the battery replacement process and costs. Thank you for the 5-star review!
by 2016 HONDA ACCORD EX-L Owner on 03/03/2025Verified Service
I had to t a ke ny car back before they did not check the air pressure in tires to find out that a nail was in the right front tire. My time is very precious.i do not have time to keep returning for service that's hold ha e been checked the first time. Not a very happy customer.
by Honda Of Columbia on 03/26/2025
So sorry to hear about your experience. We have forwarded this to our Service Manager so that he can go over this with the employees involved. He may contact you once he's had an opportunity to look into this further. We apologize for the inconvenience as we know your time is valuable.
by 2019 HONDA CIVIC SPORT Owner on 01/18/2025Verified Service
Had a great experience with their service center. Tried getting a recall done through my dealership where I actually purchased my vehicle from for over 6 months but kept getting the run around, so I called this location and they made the process simple. I was put on a list to get the part ordered and within a week I was scheduled to get my vehicle serviced. Had a recall done on top of another issue I had and it went smoothly.
by Honda of Columbia on 01/31/2025
We're so glad we could make the recall process simple and efficient for you! Our team is always happy to help and provide the service you deserve. Thank you for choosing us, and we look forward to assisting you again in the future!
by 2022 HONDA CIVIC EXL Owner on 01/16/2025Verified Service
Service, maintenance and Recall all done in one visit. It was a good experience.
I had to work and the transportation service took me to work and after few hours, called me to let me know that it was done. Driver picked me up, took me back to Honda. And my car was waiting for me.
by Honda of Columbia on 01/31/2025
It's great to hear that your service, maintenance, and recall were all taken care of in one visit! We're glad our transportation service made it convenient for you while you worked. Thank you for trusting us with your vehicle, and we look forward to assisting you again!
by 2009 HONDA CR-V EXL Owner on 01/05/2025Verified Service
As usual, everyone in the service department was friendly, courteous, knowledgeable and professional!! I love taking my car to Honda on Sunset Boulevard. They have been the only place that has serviced my car since I bought it there in 2009 and I wouldn't think of getting it serviced anywhere else. Preston Locklear does a superb as Service Department Manager!!
by Honda of Columbia on 01/07/2025
Thank you for your loyal support since 2009! We're delighted to hear that our service department continues to provide friendly, courteous, and professional care for your vehicle. It's wonderful to know that Preston Locklear has made such a positive impact on your experience. We truly appreciate your trust and look forward to serving you for many more years to come!
by 2016 HONDA CR-V EXL Owner on 01/05/2025Verified Service
Fast service. However, we have two CR-Vs, same year, one is EX-L one is EX. Service writer didn't check VIN and applied serviced items to incorrect vehicle. We called back next day and talked to another person in service who said he would take care and update correct records on EX instead of EX-L.
by Honda of Columbia on 01/07/2025
Thank you for sharing the feedback about your experience. It's great to hear that the service was fast, but I sincerely apologize for the oversight regarding the vehicle records. I'm glad our team addressed the issue and worked to correct the records promptly. We appreciate your understanding and look forward to serving you more seamlessly in the future.
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Service Information
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12,239 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Honda of Columbia specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Honda of Columbia specializes in these makes, in addition to many others.
What do verified customers think about Honda of Columbia in Lexington, SC? Verified customers who visit Honda of Columbia in Lexington, SC rate this business 4.7 out of 5 stars, with 1,484 reviews. 12,239 customers favorited this location.How can I contact Honda of Columbia in Lexington, SC? To reach the sales team at Honda of Columbia in Lexington, SC, call (803) 902-5875. To reach the service department, call (803) 799-1080How can I schedule a service appointment with Honda of Columbia in Lexington, SC? You can schedule a service appointment at Honda of Columbia in Lexington, SC through CARFAX.What are the shop amenities offered by Honda of Columbia in Lexington, SC? Honda of Columbia in Lexington, SC offers the following amenities: Business Center, Courtesy Shuttle, Free Wi-Fi and Kid's Playroom.Does Honda of Columbia in Lexington, SC have a service center? Yes, Honda of Columbia in Lexington, SC does have a service center. You can contact the service department at (803) 799-1080.
