by 2023 MAZDA CX-9 TOURING PLUS Shopper on 04/07/2026Verified Purchase
The entire experience was miserable, the departments don't communicate with each other and just try to push you along and no one answers phone calls. They realized errors way too late for us and now we are a month into buying this car and still trying to solve problems that could have been prevented.
by Honda North on 04/09/2026
I'm very sorry to hear about the frustrating experiences you've had with us. I can assure you it is never our intention to make the car-buying process more complicated than it needs to be, and I do apologize for any issues that have come up since your purchase. Please contact me directly so we can discuss these concerns further and work toward an appropriate resolution. Respectfully, Bryan Laskin - General Manager - 978-539-5050
by 2023 HONDA ACCORD HYBRID SPORT Owner on 03/28/2026Verified Service
The whole process was great. Easy to set up the appointment and drop my car off. When additional services were required after the multipoint inspection, the adviser called me to explain the issues and provide me the opportunity to ask questions. Service was completed in a day, which is always nice.
by Honda North on 03/30/2026
We're happy to hear you had a seamless experience from start to finish! We appreciate your business at Honda North and look forward to assisting you in the future. Enjoy your day! Safe travels in your 2023 HONDA ACCORD HYBRID SPORT!
Sincerely,
Honda North
Danvers, MA
www.hondanorth.com
by Christopher T. on 03/10/2026Verified Service
it was a great experience i had i was told my car would of been a all day job and it took a whole day to finish my vehicle in a timely manner and i wasnt able to pick my vehicle until a day after the work was complete and my service advisor johnthan worked with me and understood.
by Honda North on 03/10/2026
Christopher, we're so glad to hear Johnthan was able to work with you and make your experience at Honda North smooth and timely. Safe travels!
Sincerely,
Honda North
Danvers, MA
www.hondanorth.com
by 2025 HONDA CR-V SPORT-L Owner on 03/06/2026Verified Service
The service was good but I called to ask about a timeline for express service and I was told about and hour and a hal. I ended up being at the dealership for close to 4 hours. When my tech can to talk to me I tough he was telling me they would be done. Not that they would be starting in another hour. It was disappointing I would have arranged to go home if I had an accurate timeline.
by Honda North on 03/09/2026
We're sorry about the miscommunication regarding your wait time. It's never our intention to inconvenience our guests and it sounds like we let you down here. We'll take note of this feedback to ensure better clarity in future conversations. If there is anything further that needs addressing, please don't hesitate to reach out. Thank you, Bryan Laskin - General Manager - 978-539-5050
by 2025 HONDA CIVIC SPORT Owner on 02/20/2026Verified Service
I had received from Honda HQ a notice about a recall. I got to Honda North and they checked I had all of them completed already. I stayed for the appointment time and had them do my oil change and tire rotation. I'm always well treated and very comfortable.
by Honda North on 02/20/2026
Thank you for sharing your experience with us! We always strive to keep our guests informed and comfortable throughout their visit. See you next time at Honda North!
Sincerely,
Honda North
Danvers, MA
www.hondanorth.com
by 2020 HONDA CR-V TOURING Owner on 02/07/2026Verified Service
Honda North was shorthanded due to cold and recent snow storm. The technician advised me that it would take a little longer than usual for the oil change. As it turned out the service was completed timely and I received an explanation from the technician explaining the checklist review of the car.
by Honda North on 02/09/2026
We appreciate your patience and understanding during the recent storm at Honda North. We're pleased that everything was completed on time and carefully. Safe travels in your 2020 HONDA CR-V TOURING!
Sincerely,
Honda North
Danvers, MA
www.hondanorth.com
by 2023 HONDA RIDGELINE RTL Owner on 02/03/2026Verified Service
I have always had a reasonably good experience but just the other day my wife with her brand new car had a horrible experience. Just 4000 miles on the car and it needed all kinds of fuel system work and you couldn't provide her with a rental or a loaner and kept the car for two days very unacceptable and she is very disappointed. I really hope it's not because she was a female.
by Honda North on 02/05/2026
Thank you for sharing your feedback. We apologize for the inconvenience and frustration your wife experienced. This situation does not reflect our standards, and we will ensure it gets looked into with our team. Please reach out if there are any other concerns I can address. Respectfully, Bryan Laskin - General Manager - 978-539-5050
by 2019 HONDA CIVIC LX Owner on 12/26/2025Verified Service
Honda North indicated that 3 issues were critical and needed IMMEDIATE attention. Only one needed to be fixed immediately... an issue with the wiring that had been chewed on by mice/rats. Fixed no issues.
Engine cooling and transmission flush - claimed that they needed to be done immediately. Another mechanic said no... they could wait several months.
I feel that they were trying for a "money grab".
by Honda North on 01/13/2026
I'm really sorry to hear that you felt our recommendations were more urgent than necessary. When talking about engine coolant (replaced every 5-10 years, depending on driving patterns and vehicle) and transmission flushes (replaced 3-5 years, depending on driving patterns and vehicle), a month or two would still fall under the urgent category.
Depending on how much you drive, your next visit for service or an oil change could be 6-12 months out, making the engine coolant and transmission flush well past due. It's never our intention to mislead or pressure any of our customers, but to inform them of services needed now and in the immediate future.
If you'd like to discuss this further, please don't hesitate to reach out. Thank you, Bryan Laskin - General Manager - 978-539-5050
by 2024 HONDA CR-V SPORT TOURING Owner on 12/18/2025Verified Service
I had an oil change and should have had a tire rotation a week before but they checked the treads and said I didn't need it. My husband researched how often to get a tire rotation and sent me back - I told them I wanted one, it had been 10,000 miles so they did it no questions asked and I was in and out in about 20 min
by Honda North on 12/18/2025
We're pleased that our team was able to help you out with the tire rotation quickly and efficiently. Thanks for choosing Honda North! Have a great day!
Sincerely,
Honda North
Danvers, MA
www.hondanorth.com
by 2019 HONDA FIT EX Owner on 12/16/2025Verified Service
Tires were rotated. However, the following day, I discovered a tire screw in the driveway and one was missing from one of the tires.
I returned to Honda North the following day to assure that all the screws were tight and to have the detached screw replaced.
There was no extra charge.
by Honda North on 12/16/2025
We apologize for the oversight, but we're glad we could quickly resolve it. Thank you for your patience and for bringing this to our attention. If you have any more concerns, please reach out. Safe travels, from all of us at Honda North!
Sincerely,
Honda North
Danvers, MA
www.hondanorth.com
by 2025 HONDA HR-V EXL Owner on 12/14/2025Verified Service
I scheduled an appointment to drop off the vehicle at 7:00 a.m. on December 2nd. The car was not even looked at until the following day. Then a part had to be ordered meaning the car could not be picked up until December 4th. Had I known the car was not going to be looked at on the day that I scheduled the appointment, I certainly would not have left it there. It was a major inconvenience.
by Honda North on 12/19/2025
We're sorry to hear about the delays and the inconvenience they caused. Timely service is always our goal, and it seems we fell short. Please don't hesitate to reach out if you'd like to discuss this further. Thank you, Bryan Laskin - General Manager - 978-539-5050
by 2026 HONDA HR-V EXL Owner on 11/30/2025Verified Service
A disappointment from a Honda installed rusted part was quickly and kindly replaced by this dealership. They went to bat for me and had replacement in less than a week. Just one more reason that Honda North is the only place I will go to for sales AND service. This staff staff is absolutely amazing and genuinely cares. High 5 all the way around
by Honda North on 12/01/2025
We are happy to hear our team went above and beyond to assist you! It means a lot to have your support and we hope we can welcome you back to Honda North for all of your future automotive needs. Safe travels in your 2026 HONDA HR-V!
Sincerely,
Honda North
Danvers, MA
www.hondanorth.com
by 2017 HONDA CIVIC LX Owner on 10/09/2025Verified Service
This was my 1st time at the revamped Honda north facility, and I was very impressed with the improvements made. The service was, as always, Quick Everything went to expectations I had prior to my visit in respect to what was going to be fixed or remediated
by Honda North on 10/09/2025
We are honored to hear you are so confident in our work! Thank you for choosing our team at Honda North Inc and for sharing your feedback. We hope to work with you again in the future!
Sincerely,
Honda North
Danvers, MA
www.hondanorth.com
by 2019 HONDA CR-V EXL Owner on 09/26/2025Verified Service
At the last minute, Honda North ran out of loaner cars. Since I needed to pick up kids after school, they took my CRV in early and had all work done a recall on the fuel pump system AND a front-end alignment in 90 minutes, as I waited. Greatly appreciated!
by Honda North on 09/26/2025
We're happy to read this positive feedback! It was our pleasure to assist you here at Honda North. We hope you'll consider us again in the future!
Sincerely,
Honda North
Danvers, MA
www.hondanorth.com
by 2022 HONDA ACCORD SPORT Shopper on 09/20/2025Verified Purchase
Juan was the expert at Honda North that we dealt with. He was patient, very knowledgeable and listened to our concerns. It was a pleasant experience. We love our 2022 Honda accord sport. I love driving it. Juan was extremely helpful in setting up the Bluetooth for us. Great Dealership, I highly recommend them.
Eileen F. White
by Honda North on 09/21/2025
Eileen, thank you for sharing your outstanding feedback about Juan and our team! We hope you continue to love your 2022 Honda Accord Sport, and we hope to see you again soon at Honda North.
Sincerely,
Honda North
Danvers, MA
www.hondanorth.com
by 2025 HONDA CR-V EXL Owner on 09/14/2025Verified Service
Visit for oil change plus state inspection for 1 yr old car. Beyond long wait time (90 mins) service ignored request to check under-inflated tire. TPMS light came on within one day of visit so took car to tire dealer that found a nail & performed repair in 20 mins.
by Honda North on 09/19/2025
I'm very sorry to hear we left you with a frustrating impression of our service department. We aim to provide more attentive and timely care. Would you consider calling me so that I can ensure your concerns are properly addressed? Best, Bryan Laskin - General Manager - 978-539-5050
by 2025 HONDA RIDGELINE BLACK EDITION Owner on 09/14/2025Verified Service
Express oil change , tire rotation, car wash and vacuum was great . My Ridgeline's battery went dead on July 5 th. They checked my battery and said it was good. My concern is that my automatic high beam do not work. They do not work properly on any 2025 Honda Ridgeline BE.
by Honda North on 09/16/2025
Thank you for sharing your feedback about your recent service experience. If there is anything else we can do to help you troubleshoot your high beam sensor, please don't hesitate to call us back.
Sincerely,
Honda North
Danvers, MA
www.hondanorth.com
by 2019 HONDA CR-V TOURING Owner on 09/01/2025Verified Service
The first time I scheduled the recall for the fuel pump I was not informed about two things; the need to have very little gas in the tank, and the availability of a loaner vehicle. Once that got sorted a couple of weeks later the service was what I expect from Honda North. Perfect.
by Honda North on 09/02/2025
Hi! We appreciate your patience throughout this process, and we are so glad our team could assist you quickly and thoroughly during your most recent visit. Thank you for your feedback, and thank you for choosing Honda North!
Sincerely,
Honda North
Danvers, MA
www.hondanorth.com
Bryan Laskin - General Manager - 978-539-5050
by 2015 HONDA CR-V EX Owner on 08/23/2025Verified Service
Service at Honda North is always five star--advisors really take the time to research car history to ensure proper services are done (and will actually say "you don't need to do x at this time") Great communication and updates, especially if you are waiting for vehicle. Highly recommend
by Honda North on 08/24/2025
Thank you for your continued trust and feedback! We are always here to help. See you next time at Honda North! Safe travels in your 2015 HONDA CR-V!
Sincerely,
Honda North
Danvers, MA
www.hondanorth.com
by 2013 HONDA CR-V EX Owner on 08/22/2025Verified Service
What I would have thought was going to be a long, 1/2 day event, only took two hours. I got in immediately. The requested work was completed. The only surprise was that I never received a summary print out of the seven-point inspection, which I usually receive during past visits.
by Honda North on 08/25/2025
Thank you for sharing your feedback! We're pleased to hear that your service was quick and efficient. We apologize for any oversight regarding the summary printout and will ensure this is provided during future visits. We appreciate your business!
Sincerely,
Honda North
Danvers, MA
www.hondanorth.com
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Service Information
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19,767 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Honda North specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Honda North specializes in these makes, in addition to many others.
Acura
Honda
Jeep
Kia
Toyota
Shop Amenities
Business Center
Complimentary Drinks
Courtesy Shuttle
Free Car Wash
Free Wi-Fi
Ice Cream
Kid's Playroom
Mobile Charging Station
Quiet Room
Snacks
About Us
Honda North in Danvers, MA is a proud member of the International Cars, Ltd. family of car dealerships. We truly care about our customers and how to best serve them. Along with the rest of International Cars, Ltd., Honda North is employee-owned, whic...
What do verified customers think about Honda North in Danvers, MA?
Verified customers who visit Honda North in Danvers, MA rate this business 4.7 out of 5 stars, with 2,662 reviews. 19,767 customers favorited this location.
How can I contact Honda North in Danvers, MA?
To reach the sales team at Honda North in Danvers, MA, call (978) 487-5649. To reach the service department, call (978) 777-2550
How can I schedule a service appointment with Honda North in Danvers, MA?
What are the shop amenities offered by Honda North in Danvers, MA?
Honda North in Danvers, MA offers the following amenities: Business Center, Complimentary Drinks, Courtesy Shuttle, Free Car Wash, Free Wi-Fi, Ice Cream, Kid's Playroom, Mobile Charging Station, Quiet Room and Snacks, among others.
Does Honda North in Danvers, MA have a service center?
Yes, Honda North in Danvers, MA does have a service center. You can contact the service department at (978) 777-2550.
