by 2004 DODGE DURANGO LIMITED Owner on 09/16/2023Verified Service
The new engine so far is working great. However, the lower radiator hose clamp was not slid into place and resulted in the lower radiator hose becoming detached from the radiator, loss of coolant, and triggered check engine light. Additional repair was necessary as a result.
by 2005 JEEP WRANGLER SE/TJ SE Owner on 07/27/2023Verified Service
All they did was correct their mistake on my mileage reported to Carfax. They also sent me a text the next day offering to buy my Jeep (before CarFax has the mileage corrected). Not saying that the incorrect mileage was on purpose, but I dont trust them now.
by 2018 CHRYSLER 300 TOURING Owner on 07/24/2023Verified Service
All of service has been done here, now all of a sudden, Blake stated I needed brakes and rotors all around...as much as I been there, that day, I needed brakes and rotors.... made me question the service....I normally deal with Tim, but not that today.
by 2020 RAM 1500 LONGHORN Owner on 06/10/2023Verified Service
I can only assume that they did what they were suppose to do--you have no way of knowing. Had to wait our usual hour-and-a-half to two hours to get the service and had the obligatory greasy hand prints on everything they touched. A service manager told me they have special rags to wipe the hand prints off but I can promise you they have never wiped anything off for us.
by 2013 DODGE AVENGER SE Owner on 05/02/2023Verified Service
Tim did a great job on my car. I have been taking my car there for years and those guys have done a fantastic job in checking the car. I recommend that everyone have them check out your vehicle from top to bottom because they do an excellent job. Friendly and dependable.
by 2017 JEEP GRAND CHEROKEE SUMMIT Owner on 10/04/2022Verified Service
Tim does such an excellent job and is very supportive during car break downs. The team stayed over so I could get my car after work. I do however wish they would bring back loaner cars. At this point we are three years into Covid and I dont believe that is a valid reason anymore. All together the experience was great. Thanks Tim.
by 2013 JEEP WRANGLER UNLIMITED SPORT Owner on 09/21/2022Verified Service
You don't want me to even start on what is wrong. Will not be using this dealership ever again; nor will I recommend them to someone else. For new or used. I would rather drive 200 miles out of my way; to another dealership than to have to work with this dealership.
by 2019 RAM PROMASTER CITY Owner on 03/30/2022Verified Service
I did not have an appointment that day, but the service was done. The service rep was very friendly. The waiting room was pleasant and well-stocked with drinks and snacks. I appreciated that they reminded me of the free services I had left, of which I had forgotten about.
by 2022 JEEP GRAND CHEROKEE L OVERLAND Owner on 03/26/2022Verified Service
We have a very good staff at Homer Skelton Chrysler Dodge Jeep. We have purchased five vehicles from them, three new and two used. I can honestly say, all five are excellent purchases. We are well satisfied with purchases and servicing of our vehicles. I cannot think of taking our business any where else but Homer Skelton Chrysler Dodge Jeep. They know how to satisfy and keep their customers!
by 2011 TOYOTA AVALON/LIMITED Owner on 11/09/2021Verified Service
We are very happy with the service we received on our car serviced on Oct. 29, 2021. D.J. was great in facilitating with our last minute requests, & patiently answered my questions. We commend them for their efforts as they went above & beyond to take care of our car & also our Jeep. Everyone is always very courteous & professional. We will be back! Thank you all again! : )
by 2019 CHRYSLER 300 LIMITED Owner on 11/03/2021Verified Service
The Service Department was great. Even though they were swamped, Manager Tim promised that he would squeeze my repair in as quickly as possible. I was expecting it to take no less than a week but to my surprise, he called the next day to let me know that my car was ready for pickup. Well done!
by Cheryl W. on 03/14/2021Verified Shopper
Did not have a good experience with this dealer! Would not offer any information concerning the accident information on the car. Would not negotiate at all on a cash offer. They were about 2 or 3 hours from us and quoted a $500 fee for paperwork on a cash deal. We have purchased vehicles before, and always have been able to negotiate with the dealer by paying cash. Very disappointed.
by 2017 JEEP RENEGADE LIMITED Owner on 03/14/2021Verified Service
The employees in both the parts and service department went out of their way to help take care of our problem. My son had to drive to Nashville the next day and they made certain to get the parts and service the vehicle so it could be picked up on the same day we took it in. Thank you DJ and Mike Tate.
by 2019 RAM 3500 TRADESMAN Owner on 04/09/2020Verified Service
Nate, my service advisor, provided excellent service to me. I made a visit here after experiencing less than satisfactory service on two visits to a dealer in much closer proximity to my home. Nate and the technician at least spent some time trying to address my issues. I would definitely recommend the service department at Homer Skelton Chrysler Dodge.
by 2015 RAM 1500 LARAMIE Owner on 02/19/2020Verified Service
Once again I had to bring my Ram 1500 in for the cruise control not operating and once again they did not fix the issue. This was after contacting Fiat/Chrysler and going thru them to have the work done. I will be going thru Fiat/Chrysler again but to another dealership. Tired of driving all that way to have work done just to be broken still.
by Zarria Y. on 08/05/2019Verified Service
They did not check the engine as they should have and so when I got back home and got to my mechanic, the engine was not working. It should be standard to check. When we called back to talk to them about it, they claim that there was no reason to and that they were not liable and that it could have been messed up before they got to it. I know that wasn't the case because the car had been running fine prior to the collision.
by 2022 JEEP WRANGLER UNLIMITED SAHARA Owner on 10/28/2025Verified Service
Kept me informed and was very timely in getting repaired
by 2018 DODGE GRAND CARAVAN SXT Owner on 10/23/2025Verified Service
Affordable and nice coupons. Friendly staff, above and beyond customer service
by 2024 JEEP GRAND CHEROKEE LIMITED 4X Owner on 10/22/2025Verified Service
Their customer service was outstanding. Quick and efficient.
by 2018 JEEP COMPASS LATITUDE Owner on 10/17/2025Verified Service
Everyone there was great from the service writer to the cashier, we will definitely be back!
