by 2024 TOYOTA RAV4 LE Owner on 07/31/2025Verified Service
Fantastic experience! Discovered I had an oil leak after an oil change from another dealer. I came in as Heritage was just opening that morning and they squeezed me in right away. I was in and out in less than 30 minutes, with no appointment. Can't thank them enough.
by Heritage Toyota on 08/01/2025
Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with our team, and that they were able to help fix your oil leak and get you back on the road quickly! We hope to see you again in the future when it's time for your RAV4's next scheduled maintenance visit,
Until then, safe travels!
by 2018 TOYOTA YARIS IA Owner on 07/27/2025Verified Service
I visited the shop four or five times to see why my AC wasn't working. Each time, they couldn't find it. It turned out to be the compressor. After all those visits, I was told it would be two weeks before they could schedule me. This problem stretched over months. No effort was made to get me in sooner.
by Heritage Toyota on 07/28/2025
Thank you for taking the time to share your feedback - We are sorry to hear that your experience working with our team was anything less than exceptional, and that your air conditioner repairs took longer than expected. We would appreciate the opportunity to learn more, so that we can take the necessary steps to resolve this issue for you in a timely fashion.
With this in mind, we would like to invite you to contact our Customer Relations Specialist, Ray Muzzy. He can be reached directly at (802) 865-8254,
Thank you again for your feedback, and we look forward to hearing from you
by 2016 TOYOTA CAMRY LE/XLE/SE/XSE Owner on 06/27/2025Verified Service
I did not like that my request to have my car done at a certain time was not honored due to a miscommunication. It took 2 1/2 hours instead of the 1 hour it should have taken. I almost missed an important appointment because of the service not being done on time.
by Heritage Toyota on 07/01/2025
Thank you for taking the time to share your feedback - We are sorry to hear that your experience working with our team was anything less than exceptional. We would appreciate the opportunity to learn more, so that we may ensure than your future appointments are up to the standards of excellence we strive for.
With this in mind, we would like to invite you to contact our Customer Relations Specialist, Ray Muzzy. He can be reached directly at (802) 865-8254,
Thank you again for your feedback, and we look forward to hearing from you
by 2013 TOYOTA SIENNA XLE/LIMITED Owner on 06/04/2025Verified Service
Pros: seem to do a good job with the repairs; was able to get in and out quickly; easy to pay online; convenient location
Cons: definitely expensive for things like changing the air filter where you don't need to be a certified master mechanic; also cannot use their on-line scheduling system
by Heritage Toyota on 06/04/2025
Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with our team, and that your appointment went smoothly. We would, however, appreciate the opportunity to learn more about your experience with our online scheduler, so that we may take any necessary steps to make the process easier for our customers.
With this in mind, we would like to invite you to contact our Customer Relations Specialist, Ray Muzzy. He can be reached directly at (802) 865-8254,
Thank you again for your feedback, and we look forward to hearing from you
by 2025 LEXUS RX 350H BASE/350H PREMIUM Owner on 05/10/2025Verified Service
Heritage has a large staff to take care of check-in and check-out in a timely matter. Rush hour in the morning is slower, but a lot of folks drop off their car before work. I have been having my vehicles serviced there for years and have never had a bad experience.
by Heritage Toyota on 05/12/2025
Thank you for taking the time to share your feedback, and for making Heritage Toyota your service department of choice over the years! We are so glad to hear that you have continued to enjoy working with our team, and that your recent appointment was yet another smooth one. We look forward to seeing you again when it's time for your Lexus' next scheduled maintenance visit,
Until then, safe travels!
by Kalina7689@gmail C. on 04/19/2025Verified Service
They kept the car the entire day. I had to be late for work, also leave work early, make arrangements for rides in the morning and in the afternoon and they jokingly told me that they could not identify the issue. Now, I had to make another appointment for the same issue.
by Heritage Toyota on 04/21/2025
Thank you for taking the time to share your feedback - We are sorry to hear that your visit to our service department was anything less than perfect. We would appreciate the opportunity to learn more about your experience, so that we can ensure that your next appointment is up to the standards of excellence we strive for.
With this in mind, we would like to invite you to contact our Customer Relations Specialist, Ray Muzzy. He can be reached directly at (802) 865-8254,
Thank you again for your feedback, and we look forward to hearing from you
by 2013 TOYOTA PRIUS Owner on 03/24/2025Verified Service
Although this yearly inspection resulted with the need to spend over $1,000, for a 2013 car which has little other repair needs I an very happy with my Prius. Heritage Toyota is were we bought the car and has done all my maintenance work. They are a pleasure to work with.
by Heritage Toyota on 03/25/2025
Thank you for taking the time to share your feedback, and for trusting our team to help keep your Prius running like new! We are so glad to hear that your annual inspection appointment went smoothly, and we look forward to seeing you again when it's time for your next scheduled maintenance visit,
Until then, safe travels!
by 2020 TOYOTA RAV4 XSE Owner on 03/14/2025Verified Service
My RAV now runs OK. My complaint is that Toyota told me that I had to have my RAV towed to Toyota for service, as it would not be safe to drive it there. As the repair was covered by Warranty, I expected that Toyota would reimburse me for the cost of the tow, which was $611.00. However, Toyota has refused to cover the cost of the tow, so I am apparently out $611 for this (Warranty-covered) repair.
by Heritage Toyota on 03/17/2025
Thank you for taking the time to share your feedback - We are sorry to hear that your experience working with our team was anything less than perfect. We would appreciate the opportunity to discuss the details of your experience in greater detail, so that we may help resolve your concerns. With this in mind, we would like to invite you to contact our Customer Relations Specialist, Ray Muzzy. He can be reached directly at (802) 865-8254,
Thank you again for your feedback, and we look forward to hearing from you
by 2007 TOYOTA YARIS Owner on 03/06/2025Verified Service
A mutiPoint was done but I have no results. less than 7 days later my battery is dead and possible alternator is also not working. this could have been caught.
This is after i paid to have the battery clean.
I was also charged for services that were label misc.
by Heritage Toyota on 03/10/2025
Thank you for taking the time to share your feedback - We are sorry to hear that your experience working with our team was anything less than perfect. We would appreciate the opportunity to discuss the details of your visit in greater depth, so that we may help resolve your concerns.
With this in mind, we would like to invite you to contact our Customer Relations Specialist, Ray Muzzy. He can be reached directly at (802) 865-8254,
Thank again for your feedback, and we look forward to hearing from you
by 2012 TOYOTA RAV4 LTD Owner on 03/05/2025Verified Service
Excellent Customer Service. I bought a used 2010 RAV4 back in January from Heritage Toyota. Vehicle was in very good shape; they service it all the way for optimum results but seemed muffler was starting to show deterioration so I booked a service for check up later in February. They changed all parts in about 2 hours for not charge.
I highly recommend them!
by Heritage Toyota on 03/06/2025
Thank you for taking the time to share your feedback - We are so glad to hear that you have enjoyed working with our team, and that they were able to make sure your RAV4 is running safely and in peak condition! We look forward to seeing you again when it's time for your next scheduled maintenance visit,
Until then, safe travels!
by 2015 TOYOTA PRIUS Owner on 02/26/2025Verified Service
They got the job done in a reasonable amount of time despite the big snowstorm outside (i.e., enough workers had come in to do the work scheduled). The folks who interacted with us were all friendly and helpful. They gave me warning that a future service would be needed.
by Heritage Toyota on 02/26/2025
Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with our team, and that your appointment went smoothly! We look forward to seeing you again when it's time for your Prius' next scheduled maintenance visit,
Until then, safe travels!
by 2017 TOYOTA PRIUS PRIME Owner on 01/29/2025Verified Service
Toyota could not have been more helpful. Thinking I only needed a jump start because of the weather, after testing the batter, there waas only 20% power left. Walking in witth no appointment, a new battery was installed. I am most grateful. This has been my experience with Toyota over many years. Thank you again.
by Heritage Toyota on 02/03/2025
Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with our team, and that they were able to get you and your Prius back on the road safely with a new battery! We look forward to seeing you again when it's time for your next scheduled maintenance visit,
Until then, safe travels!
by 2025 TOYOTA CAMRY XSE/XLE/LE/SE Shopper on 01/20/2025Verified Purchase
Excellent. 5 Stars. Great sales person - Frankie. Very knowledgeable. He did a great job explaining the car that I bought. Very easy to negotiate with him and heritage Toyota. Good price on the hybrid Camry that I bought. I am also enjoying the car totally.
by Heritage Toyota on 01/21/2025
Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie to shop for your new Camry, and that he was able to make sure you were completely comfortable with all of it's features before you brought it home. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit,
Until then, safe travels!
by 2020 TOYOTA RAV4 XLE/XSE Owner on 01/06/2025Verified Service
Took an unusually long time to change my tires. Also, my seat position was changed again. Not a big deal, but it is inconvimient to find a right position back after. Not really sure why do they need to change it to drive only about 100 yards. Otherwise all good.
by Heritage Toyota on 01/08/2025
Thank you for taking the time to share your feedback, and for your patience while our team completed your tire mount and balance. We look forward to seeing you again when it's time for your RAV4's next scheduled maintenance visit,
Until then, safe travels!
by 2021 TOYOTA COROLLA LE Owner on 01/06/2025Verified Service
The team was quick and friendly. However my seat was adjusted to a put where I could not get in the car without fixing it. It took 3 days to get it back to the right place.
Also my tire rotation is now due less than 3 weeks after being there so I have to make another appointment. Would have been helpful for them to catch that so it could have been done all at once.
In general, very happy with the service there.
by Heritage Toyota on 01/06/2025
Thank you for taking the time to share your feedback - We are pleased to hear that enjoyed working with our team, however, we are sorry to hear that your overall experience was less than perfect. We would appreciate the opportunity to learn more about the details of your appointment, so that we may ensure that your next visit to our service department is to the standard of excellence we strive for.
With this in mind, we would like to invite you to contact our Service Manager, Kate Castongauy. She can be reached directly at (802) 865-8163,
Thank you again for your feedback, and we look forward to hearing from you
by 2023 TOYOTA RAV4 XLE/WOODLAND EDITION Owner on 01/05/2025Verified Service
I had my car in twice, now will be a third time. I don't really trust my air filter was eaten by animals between the time I dropped it off and the time I drive and turn on the heat driving out of the service bay. The the guy I dealt with in the garage was very professional and I didn't want to take my frustration on him. It's the service techs, this is the 2nd time when I've had to deal with questionable repairs recently.
by Heritage Toyota on 01/06/2025
Thank you for taking the time to share your feedback - We are sorry to hear that your experience working with our team was anything less than perfect. We would appreciate the opportunity to review the results of the inspections and repairs performed on your RAV4, so that we may help resolve your concerns. With this in mind, we would like to invite you to contact our Service Manager, Kate Castonguay. She can be reached directly at (802) 865-8163,
Thank you again for your feedback, and we look forward to hearing from you
by 2024 TOYOTA TACOMA DOUBLE CAB/SR5/TRD Shopper on 12/27/2024Verified Purchase
We were extremely happy with our entire experience. The salesperson, Colby Mason, did an outstanding job talking us through the process and going into detail about all of the equipment and how to use it. The financial person also did a great job, but I can't remember his name. We will continue to get our vehicles at your location.
by Heritage Toyota on 12/27/2024
Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Colby to shop for your new Tacoma, and that he made sure you were completely comfortable with all of it's features before you brought it home! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit,
Until then, safe travels and enjoy your new Tacoma!
by 2021 TOYOTA SIENNA LE Owner on 12/19/2024Verified Service
I scheduled an early morning re-call appointment and after 45 min. I was told their computer equipment was non functional!
However, I had other business in Burlington so I called back before I left for home and they had called tech support to fix their machine and I returned to the shop and they were able to complete the servicing. My 2 hour round trip appointment was not waisted!
Peter
by Heritage Toyota on 12/19/2024
Thank you for taking the time to share your feedback, and for your patience while our team resolved their computer issues - We are pleased to hear that everything came together, and that your Sienna's recall work was able to completed. We look forward to seeing you again when it's time for your next scheduled maintenance visit,
Until then, safe travels!
by 2020 TOYOTA COROLLA LE Owner on 11/25/2024Verified Service
I am very satisfied with both the experience of being there at Heritage Toyota and the work done on my car. I am impressed with the pull in to the garage where one checks in and out. Customer service was helpful and friendly, evenn warming up my coffee for me!
by Heritage Toyota on 11/26/2024
Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed your visit to our service department, and that your appointment went smoothly! We look forward to seeing you again when it's time for your Corolla's next scheduled maintenance visit,
Until then, safe travels!
by 2024 TOYOTA RAV4 XLE PREMIUM Shopper on 11/19/2024Verified Purchase
I signed and agreement with a down payment if $1000.00. The car was available a month later. On car pick up time the salesperson changed my trade value to $500.00 less than the already signed contract. The salesman was deceiving and disrespectful when asked questions. The worst experience in the lifetime of a senior citizen
by Heritage Toyota on 11/20/2024
Thank you for taking the time to share your feedback - We are sorry to hear that your experience working with our team was anything less than perfect. We would appreciate the opportunity to learn more, so that we may help resolve your concerns, and make any necessary modifications to our processes in the future. With this in mind, we would like to invite you to contact our Customer Relations Manager, Adam Miller. He can be reached directly at (802) 865-8296,
Thank you again for your feedback, and we look forward to hearing from you
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Service Information
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16,261 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Heritage Toyota specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Heritage Toyota specializes in these makes, in addition to many others.
Honda
Lexus
Subaru
Toyota
Volkswagen
Shop Amenities
Courtesy Shuttle
Free Wi-Fi
Quiet Room
About Us
Whether you are dropping your car off for the day or waiting at the dealership, we strive to make the experience as pleasant as possible. If you decide to drop off for the day, we have two courtesy shuttles that travel throughout the greater Burlingt...
What do verified customers think about Heritage Toyota in South Burlington, VT? Verified customers who visit Heritage Toyota in South Burlington, VT rate this business 4.5 out of 5 stars, with 1,271 reviews. 16,261 customers favorited this location.How can I contact Heritage Toyota in South Burlington, VT? To reach the sales team at Heritage Toyota in South Burlington, VT, call (802) 520-2860. To reach the service department, call (802) 526-6315How can I schedule a service appointment with Heritage Toyota in South Burlington, VT? You can schedule a service appointment at Heritage Toyota in South Burlington, VT through CARFAX.What are the shop amenities offered by Heritage Toyota in South Burlington, VT? Heritage Toyota in South Burlington, VT offers the following amenities: Courtesy Shuttle, Free Wi-Fi and Quiet Room.Does Heritage Toyota in South Burlington, VT have a service center? Yes, Heritage Toyota in South Burlington, VT does have a service center. You can contact the service department at (802) 526-6315.
