by 2022 NISSAN ALTIMA SV Owner on 07/21/2026Verified Service
Vehicle has been at the dealership since last week and I am not happy with the way no one wants to communicate with you and the guys in the repair shop still don't know what the problem is with the vehicle! Husband has called and left a message wanting to know what the issue is with our vehicle and no response yet!
by Hamilton Nissan on 07/24/2026
We're sorry to see the low rating. We strive for a five-star experience for our customers and regret if that wasn't the case this time. Please reach out at your earliest convenience to address this and find a resolution.
Thank you, DJ McCoy - Service Manager - 240-420-8226
by 2024 NISSAN FRONTIER S/SV/PRO-4X/SL Owner on 10/19/2026Verified Service
Nissan Hamilton in Hagerstown is great place to service your Nissan Vechicale.
Techs are great and very professional, knowledgeable people. They get you in/out very quickly.
by Hamilton Nissan on 10/20/2026
Thank you for your kind words! We're glad to hear you had a great experience with our team. We appreciate your feedback and look forward to working with you again at Hamilton Nissan!
by 2020 TOYOTA RAV4 LE Owner on 10/18/2026Verified Service
Car looked great when we got it back. Service Team kept us informed of work being done, and when it was completed and we could pick it up.
by Hamilton Nissan on 10/19/2026
Keeping you in the loop and your car looking sharp are top priorities for us! Thanks for choosing Hamilton Nissan! Safe travels in your 2020 TOYOTA RAV4 LE!
by 2020 TOYOTA CAMRY XSE Owner on 10/18/2026Verified Service
Hamilton Nissan Collision was wonderful through the entire process. Great communication and quality work.
by Hamilton Nissan on 10/18/2026
We appreciate your feedback! Thank you for choosing Hamilton Nissan. We wish you safe travels in your 2020 TOYOTA CAMRY XSE!
by 2016 NISSAN ALTIMA 2.5/S/SV/SL/SR Owner on 10/02/2026Verified Service
My car looked like new. The interior was great and no longer mold scent. Nissan always does amazing service for me. The guys who assisted me were awesome.
by Hamilton Nissan on 10/03/2026
Thank you for the stellar review! We are pleased that your vehicle looks like new again. We'll be sure to pass your appreciation along to our team. See you next time at Hamilton Nissan! Safe travels in your 2016 NISSAN ALTIMA!
by Jervey W. on 09/28/2026Verified Service
The service was great, and the managers are very diligent and ensuring that my vehicle was taken care of properly.
by Hamilton Nissan on 09/29/2026
Hi Jervey, thanks for choosing Hamilton Nissan and for sharing your positive feedback! Safe travels!
by 2020 NISSAN ROGUE S/SV Owner on 08/27/2026Verified Service
Kevin, our service advisor, was wonderful. He is an asset to Hamilton Nissan. He was professional, kind and courteous. Highly recommend Hamilton Nissan. You need more service advisors like him.
by Hamilton Nissan on 08/28/2026
Thank you for sharing your feedback! We are so glad Kevin and our team earned your five stars. We are truly grateful for your business and kind words. See you next time here at Hamilton Nissan! Safe travels in the 2020 Nissan Rogue!
by 2021 NISSAN MURANO SL Owner on 07/23/2026Verified Service
Hamilton Nissan staff was prompt and courteous. Karl was helpful and offered great advice. Thank him and all staff.
by Hamilton Nissan on 07/23/2026
We're proud of Karl and our team for providing prompt and courteous service. We'll be sure to pass along your thanks, and we look forward to welcoming you back to our shop at Hamilton Nissan! Safe travels in the 2021 Nissan Murano!
by Jamie A. on 06/10/2026Verified Service
They are Very friendly and helpful. Got everything done in the time frame they told me. I'll be back for my oil changes.
by Hamilton Nissan on 06/11/2026
Hi Jamie, thank you for your feedback! We look forward to welcoming you back to Hamilton Nissan for your future oil changes. See you next time!
by Stacy M. on 05/28/2026Verified Service
The Service Manager and Tech at Hamilton Nissan our always friendly, professional and I have always had a great experience when having my car serviced.
by Hamilton Nissan on 05/28/2026
Hi Stacy, thank you for your continued trust in our service team here at Hamilton Nissan! Your support means everything to us.
by 2019 NISSAN ALTIMA 2.5 S Owner on 04/22/2026Verified Service
Very efficient, comfortable waiting area. The advisor (Jackson) takes time to explain what issues are found. All around great experiences there.
by Hamilton Nissan on 04/23/2026
We are pleased to receive your positive feedback! It sounds like Jackson made your visit go seamlessly. Safe travels in your 2019 NISSAN ALTIMA 2.5 S! -Hamilton Nissan
by Tonya D. on 04/18/2026Verified Service
Absolutely love Hamilton. Carl is the best and I love how they don't try to overcharge and make you do unnecessary maintenance
by Hamilton Nissan on 04/19/2026
Hi Tonya, we really appreciate your kind words about Carl and the team! Our goal is to provide honest and efficient service every time. Thank you for choosing Hamilton Nissan!
by 2022 NISSAN ALTIMA SR Owner on 04/16/2026Verified Service
The service department always keeps you inform and will make you aware of anything that is approaching to be replaced so you have time to plan.
by Hamilton Nissan on 04/17/2026
Thank you for sharing your experience with our service team! We're glad you felt informed and prepared throughout the process. See you next time at Hamilton Nissan! Safe travels in your 2022 NISSAN ALTIMA SR!
by Adam B. on 02/12/2026Verified Service
They got my car in right on time for my scheduled appointment, and they took the time to make sure that my vehicle was adequately serviced and the points addressed during this process were within specifications.
by Hamilton Nissan on 02/12/2026
Adam, thank you for sharing your review of Hamilton Nissan! We hope to see you again down the road. Safe travels!
by 2022 NISSAN ROGUE SV Owner on 12/29/2025Verified Service
Kevin is always helpful and mindful of my budget. He works with me so my vehicle still gets the same care. He also takes care of my daughters car. He just is a nice guy.
by Hamilton Nissan on 12/29/2025
We're proud to hear Kevin provides such thoughtful and thorough care for you and your daughter's vehicles! Thank you for choosing Hamilton Nissan and for sharing your feedback!
by 2021 NISSAN SENTRA SV Owner on 12/27/2025Verified Service
Very easy to check in and out. Shuttle dropped us off and picked us up to shop during service. Car very clean. Great communication.
by Hamilton Nissan on 12/28/2025
Thank you for highlighting our seamless service process and shuttle convenience! We appreciate your kind words and look forward to assisting you again at Hamilton Nissan!
by 2017 NISSAN ALTIMA 2.5/S/SV/SL/SR Owner on 12/10/2025Verified Service
I was traveling and unexpectedly my car needed a new transmission. Jackson was extremely thoughtful, kind, polite and professional. My work was done in a very timely manner. I was very grateful for their attention to my problem.
by Hamilton Nissan on 12/10/2025
We are so grateful that you chose Hamilton Nissan and that Jackson could assist with your vehicle. Thank you so much for your business and for sharing your experience! Safe travels!
by 2018 NISSAN ROGUE SPORT S/SV/SL Owner on 02/25/2025Verified Service
I liked that I was texted a video from the technician that was working on my vehicle. He spoke clearly and told me everything that needed to be worked on on my vehicle and he even showed me the parts on my vehicle that needs to be replaced and the function of the part that needed to be fixed.
by DJ McCoy on 02/26/2025
Thank you for letting us know. Creating and sending the video is new to us so I am glad you found it informative and helpful. We appreciate your business. Thank you again.
by Magda M. on 02/14/2025Verified Service
Karl was a great contact at Nissan his knowledge and helpfulness were outstanding. I have been to Hamilton Nissan many times throughout the years and I can say that Karl is a great asset to the organization and the people who come to Hamilton Nissan for help with their vehicles. GREAT JOB!!
by 2019 NISSAN LEAF S PLUS/SL PLUS/SV PL Owner on 02/07/2025Verified Service
Horrible. After $$$$ in service repair, the car broke down in less than 2hrs with the exact issue it was in the shop for. The real problem was resolved (TBD) under warranty terms but the dealer failed to recognize the initial misdiagnosis $$$$ and no attempt to resolve. Poor communication, avoidance, and stonewalling.
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Service Information
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230 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Hamilton Nissan specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Hamilton Nissan specializes in these makes, in addition to many others.
Chevrolet
Ford
Hyundai
Nissan
Toyota
Shop Amenities
Complimentary Drinks
Courtesy Shuttle
Free Car Wash
Free Wi-Fi
Kid's Playroom
Mobile Charging Station
Quiet Room
Snacks
About Us
Our Nissan and ASE certified Technicians are ready to perform the necessary maintenance and repairs to your vehicle. We offer after hours drop off, shuttle service, and daily rentals for your convenience. Our advisors will listen and make sure you ...
What do verified customers think about Hamilton Nissan in Hagerstown, MD?
Verified customers who visit Hamilton Nissan in Hagerstown, MD rate this business 4.6 out of 5 stars, with 296 reviews. 230 customers favorited this location.
How can I contact Hamilton Nissan in Hagerstown, MD?
To reach the sales team at Hamilton Nissan in Hagerstown, MD, call (301) 691-4539. To reach the service department, call (301) 733-7222
How can I schedule a service appointment with Hamilton Nissan in Hagerstown, MD?
What are the shop amenities offered by Hamilton Nissan in Hagerstown, MD?
Hamilton Nissan in Hagerstown, MD offers the following amenities: Complimentary Drinks, Courtesy Shuttle, Free Car Wash, Free Wi-Fi, Kid's Playroom, Mobile Charging Station, Quiet Room and Snacks, among others.
Does Hamilton Nissan in Hagerstown, MD have a service center?
Yes, Hamilton Nissan in Hagerstown, MD does have a service center. You can contact the service department at (301) 733-7222.
