by 2018 CHEVROLET EQUINOX LT Owner on 11/28/2020Verified Service
Service was excellent waiting time was reasonable and il Hamilton Chevrolet for number of years and will continue to do so but I would like to mention the young lady at the cashiers counter anissa glover I had a problem with a $15 Chevrolet rebate but she handled it and Told
me exactly what I needed to do.All the while smiling and wishing everyone a happy Thanksgiving
by 2018 CHEVROLET CAMARO LT Owner on 10/07/2020Verified Service
16 months, 5 personal inquiries, a dozen or so phone calls and I finally got back one of my rims I had replaced. After all that they still wanted to charge me a core fee. I complained and was promptly insulted as someone who is only looking for a freebie, this from none other than the owner himself . I believe after all that they could've done better, but chose not to do so. Very disappointed in the service department.
by 2014 CHEVROLET SPARK 2LT Owner on 11/19/2019Verified Service
I got there and they took me in right away even though I don't know an appointment . Being there for may be an hour in the comfort of the waiting area with all the snacks and coffee you could desire. I got my car it was cleaned and serviced,this is great,that's why I go back there
by 2014 CHEVROLET IMPALA LT Owner on 10/16/2019Verified Service
The customer service here has gone down - I paid for services other than an oil change but my vehicle is still having the same issue. They suggested I bring the vehicle back but it's an inconvenience to drop my vehicle off, take the shuttle home, go to work and have to come back later in the evening again when my vehicle should have repaired properly the first time & $400 later.
by 2018 CHEVROLET EQUINOX LT Owner on 09/14/2019Verified Service
They did the oil change in the point check and rotated my tires but I was told it would take only an hour and I was there over two hours thats totally unacceptable as far as Im concerned they make appointments and then you still wait two hours no not good
by 2017 CHEVROLET IMPALA LT Owner on 08/05/2019Verified Service
For the first time since purchasing my car from Hamilton Chevrolet, I was disappointed in the service I received. I returned to Hamilton to have a cover installed on the electrical items next to my rear view mirror.....roughly a 15 second procedure....and I was there over an hour, even though I had an appointment and was early for that appointment.
by 2017 CHEVROLET CRUZE LT Owner on 07/30/2019Verified Service
Said my Bluetooth d idnt need to boot...no true...now have to get to my son to hook up...plis the courtesy van driver was very rude to me...told but nobody seemed yo really care...that looks really bad on your dealership...been leasing cars from you for a long while....
by 2018 CHEVROLET EQUINOX LT Owner on 06/30/2019Verified Service
We only go to Hamilton. Experiences at other dealerships were too much. Hamilton is easy in easy out. Everyone is awesome! I tell everyone " I got a guy" when they ask for a sales person. Dave Asmar is like family. Whenever we need service we go right there. I even had a friend who needed help with "not a chevy." Dave helped her out with the service dept! We only go here for service and sales.
by 2019 CHEVROLET EQUINOX PREMIER Owner on 06/06/2019Verified Service
From the day I picked up my 2019 Equinox in May, my vehicle has had a problem with the climate control monitor with many service appointments. Hamilton service has been working to fix it but to this point they have not been able to rectify the problem. They are working with GM, trying to get software up dates or other fix. Kevin Dwyer has been coordinating the problem.
Appreciate the shuttle service.
by 2017 CHEVROLET EXPRESS G3500 LT Owner on 03/04/2018Verified Service
Service Center Manager has ignored my right for some parts to be replaced under warranty despite the fact that they were damaged without my cause and was so rude!
After complaining to GM customer service I took it to another service center where they accepted to fix and replace ALL damaged parts.
by 2014 CHEVROLET TRAVERSE LS Owner on 11/26/2016Verified Service
Oil change went OK. They also charged to rotate my tires and didn't inflate to standards or re calibrate hence my low front left tire is actually my back left tire. Always seem to have issues with these guys. Slow down and double check what you're doing.
by 2025 CHEVROLET EQUINOX LT Owner on 03/27/2026Verified Service
They took care of the recall we brought it in for. The car was there for a week and we asked them to please investigate and repair wind noise from the driver side door and it was not done. They claimed due to weather they couldn't find the problem and fix it. They told me they never even took it for a drive to find out where the noise was coming from and blamed the rain. It rained once the whole week. Just was really not impressed by this location at all. Will not return.
by Hamilton Chevrolet on 03/28/2026
Thank you for sharing your experience. I understand your concerns regarding the wind noise investigation and the outcome of your recent service visit. At Hamilton Chevrolet, we aim to provide thorough service and clear communication for all repair requests, and your feedback helps me review how we can improve our processes.
If you'd like to discuss this further, please feel free to contact me directly. We remain committed to improving the service experience and keeping customers informed throughout the process.
Sincerely,
Scott Krajewski, Service Manager, scottk@hamiltonchevy.com
by 2016 CHEVROLET MALIBU LT Owner on 03/25/2026Verified Service
Keith was very helpful the and the turn-around was way faster than expected!
by Hamilton Chevrolet on 03/26/2026
Thank you for your review! I'm happy to hear that Keith was able to assist you and that the turnaround exceeded your expectations. Your satisfaction is our priority at Hamilton Chevrolet. We look forward to welcoming you back for any future needs!
Sincerely,
Scott Krajewski, Service Manager, scottk@hamiltonchevy.com
by 2019 CHEVROLET EQUINOX LT Owner on 03/11/2026Verified Service
Service was great! Hamilton is a trusted chevy dealer.
by Hamilton Chevrolet on 03/12/2026
Thank you for your kind words! I'm happy to hear that you had a great experience with us at Hamilton Chevrolet. I appreciate your trust in us as a Chevy dealer, and we look forward to assisting you again in the future!
Sincerely,
Scott Krajewski, Service Manager, scottk@hamiltonchevy.com
by 2024 CHEVROLET TRAVERSE LT Z71 Owner on 02/23/2026Verified Service
Awesome, just awesome. Mike is great, especially!
by Hamilton Chevrolet on 02/23/2026
Thank you so much for your wonderful review! I am thrilled to hear that you had an awesome experience at Hamilton Chevrolet and that Mike made a positive impact on your visit. We appreciate your support and look forward to seeing you again soon!
Sincerely,
Andrew Pavlik, Sales Manager, apavlik@hamiltonchevy.com
by 2024 CHEVROLET EQUINOX LT Owner on 02/15/2026Verified Service
This dealership has always given me exceptional, fair service
by Hamilton Chevrolet on 02/15/2026
Thank you for your wonderful review! I'm thrilled to hear that you've consistently experienced exceptional and fair service at Hamilton Chevrolet. I appreciate your support, and we look forward to serving you again in the future!
Sincerely,
Scott Krajewski, Service Manager, scottk@hamiltonchevy.com
by 2022 CHEVROLET TRAVERSE LT Owner on 02/12/2026Verified Service
The staff is always professional, courteous, and provide great service.
by Hamilton Chevrolet on 02/12/2026
Thank you for your wonderful review! I truly appreciate your kind words about our team at Hamilton Chevrolet. It's great to hear that you consistently receive professional and courteous service. We look forward to assisting you again in the future!
Sincerely,
Scott Krajewski, Service Manager, scottk@hamiltonchevy.com
by 2018 CHEVROLET TRAVERSE LT Owner on 02/10/2026Verified Service
great service in a timely matter. thank you foe washing my suv
by Hamilton Chevrolet on 02/11/2026
Thank you for your fantastic review! I am thrilled to hear that you enjoyed great service at Hamilton Chevrolet and that we could take care of your SUV. I appreciate your feedback, and we look forward to assisting you again in the future!
Sincerely,
Scott Krajewski, Service Manager, scottk@hamiltonchevy.com
by 2022 CHEVROLET TRAVERSE LT Owner on 01/25/2026Verified Service
Excellent service and very attentive advisors. Keith and Mike are absolute rockstars.
by Hamilton Chevrolet on 01/25/2026
Thank you for your wonderful feedback! I'm thrilled to hear that you had an excellent experience at Hamilton Chevrolet. It's great to know that Keith and Mike provided you with attentive service. I truly appreciate your support, and we hope to see you again soon!
Sincerely,
Andrew Pavlik, Sales Manager, apavlik@hamiltonchevy.com
by 2021 CHEVROLET BLAZER 2LT Owner on 01/24/2026Verified Service
The staff there are fantastic treat me like family. Great dealership
by Hamilton Chevrolet on 01/24/2026
Thank you for your wonderful review! I'm thrilled to hear that our team at Hamilton Chevrolet made you feel like family. Our staff truly values building connections with our customers. We look forward to welcoming you back for your next visit!
Sincerely,
Andrew Pavlik, Sales Manager, apavlik@hamiltonchevy.com
