by 2017 ACURA RDX ADVANCE Owner on 08/02/2021Verified Service
Very responsive to my needs. Quick service for a TSB from Acura. Mason, my service rep) kept me informed of the progress and had me back on the road quickly.
by 2011 ACURA MDX TECH Owner on 06/27/2021Verified Service
Great service from Brandon. He was very honest, detail oriented in his approach, took a test drive with me to understand and validate reported problem.
by 2016 ACURA TLX Owner on 05/23/2021Verified Service
Gunn Acura is your number 1 place to take your car for any service. They make sure you are satisfied before you leave.
by 2019 ACURA RDX TECHNOLOGY Owner on 05/09/2021Verified Service
The service was good and it a little while to get it service. Almost took 3 hours instead of promised 1.5 hours.
by 2017 ACURA RDX TECHNOLOGY Owner on 04/11/2021Verified Service
Awesome fast efficient. They even wash your car Carla is my service writer and she is great keeps you updated on the progress of your vehicle
by 2018 ACURA TLX TECH+A/TCH+AR Owner on 03/26/2020Verified Service
My experience is not good. There's definitely a problem with my TLX. This is the 6 or 7 battery replacement. I have to jump it every month. Recently I have started taking it in and all they do is replace the battery.
by 2016 ACURA TLX ADVANCE Owner on 11/19/2019Verified Service
Gunn Acura took their time with my vehicle. Approximately 2 weeks. Stating they could not hear the same noise I heard and returned the vehicle back to me. Only to get home and hear the noise again.
by 2014 ACURA ILX 20 Owner on 11/06/2019Verified Service
Honest and genuine interest in customer service. I appreciate it and will continue to take my car here for service.
by Antonio G. on 10/13/2019Verified Purchase
Great response within minutes. Accurately described car and set up viewing appointment. Ended up describing certified warranty that totally sold me the car.
by Amanda on 09/26/2022
Thanks so much for sharing your experience with us, Antonio. We hope to see you again soon.
by Rhonda W. on 09/07/2019Verified Service
My service advisor, Dale, was great. He delivered exceptional customer service. Im very pleased with Gunn Acura.
by 2018 ACURA TLX TECH+A/TCH+AR Owner on 04/01/2019Verified Service
This the the 5th time I have been stranded with a dead battery with my TLX. Had to leave it one more time for them to recreate the issue
by 2005 ACURA MDX TOURING Owner on 03/19/2019Verified Service
Gunn Acura did an excellent job on my MDX. They completed it in less time than I thought it would take. GREAT JOB GUNN ACURA.
by 2013 ACURA TL TECH Owner on 07/24/2018Verified Service
Overall great. Just the wait was a bit unexpected. 2 hour wait.
I didnt have an appointment though so maybe next time Ill do that.
by 2005 ACURA RL Owner on 04/07/2018Verified Service
I stopped in without an appointment to have the oil changed. I was greeted promptly & didn't have to wait long at all.
by 2011 ACURA MDX ADVANCE Owner on 03/30/2018Verified Service
Javier did a great job coordinating the maintenance of my vehicle. Got a very nice loaner car that got me around until the job was done. I am fully satisfied with everything. Thank you for a wonderful experience.
by 2016 ACURA TLX TECH Owner on 11/28/2017Verified Service
Great service, Service Rep, Javier, was courteous and professional. The service was completed within the time frame promised.
by 2008 ACURA MDX TECH Owner on 05/05/2017Verified Service
Awesome service! Turnaround time was great! Sandy helped us through all this and notified us about all that was needed. FYI- CARMAX auto techs aren't that great
by 2003 ACURA MDX TOURING Owner on 11/30/2016Verified Service
I had an appointment and was literally one of the first one waiting for the doors to open, yet waited over 3 1/2 hours until it was done. I never had this happened to me at Acura Columbus.
by 2010 ACURA MDX ADVANCE Owner on 07/01/2014Verified Service
One of the best Acura dealers that i had used. Courtious staff, constant update on the progress and open converstion
by 2014 ACURA RDX TECHNOLOGY Owner on 06/01/2025Verified Service
