by 2025 GMC SIERRA K1500 DENALI Owner on 04/27/2026Verified Service
I had a great experience at the dealership. The service was quick, professional, and efficient from start to finish. I came in for an oil change and was in and out in under 45 minutes, which really exceeded my expectations. The staff was courteous and kept everything running smoothly. Definitely impressed with the level of service.
by Group on 04/29/2026
Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 GMC Rivertown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by 2024 GMC YUKON XL DENALI ULTIMATE Owner on 04/09/2026Verified Service
I scheduled an appointment with my regular service guy, he got me in and out. Everything checked out car looked just as nice coming out as it did going in. I care a lot about how well my vehicle is taken care of and my service writer makes sure it straight every visit. Everyone is very professional, knowledgeable and caring.
by Group on 04/10/2026
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by 2013 GMC SIERRA C1500 SLT Owner on 05/17/2025Verified Service
Overall, it was a great service for my truck. Although, I thought my washer fluid was on the list of fluids to be checked my the technician , but it wasn't checked because it ran out the next day after my service. Maybe that fluid isn't on the list and I hope the others were checked accordingly.
by Rivertown GMC on 05/17/2025
Hello, we truly value your business and thank you for bringing this to my attention. Please reach out using the information provided belowI'd like the opportunity to learn more about your experience. I look forward to speaking with you. General Manager jnegrete@Group1Auto.com
by 2010 GMC YUKON/DENALI Owner on 05/11/2026Verified Service
Service Advisor Keshia M. was patient with me, attentive to my concerns, and kept me informed of what was going on honest
by Group on 05/12/2026
Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 GMC Rivertown. If you have any further questions, please don't hesitate to reach out!
by 2013 GMC SIERRA C1500 SLT Owner on 04/29/2026Verified Service
Michael Clarke did a great job keeping informed about the status of my truck and the technician performed the work on my truck very nicely.
by Group on 04/30/2026
Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
by 2025 GMC SIERRA K1500 DENALI Owner on 03/19/2026Verified Service
My service advisor was really helpful at getting my vehicle fixed and they even paid for a rental car. I only had the car out the shop for a few days but everything seems to be working fine.
Thanks Group one GMC
by Group on 03/20/2026
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
by 2018 BUICK ENCORE PREFERRED Owner on 03/17/2026Verified Service
It was my first time and the service advisor was very professional and the technician was extremely knowledgeable about the work needed for my vehicle.
by Group on 03/20/2026
Hello, we appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!
by 2022 GMC SIERRA LIMITED K1500 AT4 Owner on 02/02/2026Verified Service
service went well and seamless. i was able to drop the truck off early and pick up later. mike was great!
by Group on 02/03/2026
Hello, we're happy to hear you had such a positive experience with mike! If you have any further questions, please don't hesitate to reach out!
by 2023 GMC SIERRA C1500 DENALI Owner on 11/25/2025Verified Service
Lisa checked my truck and returned it back within the time she told me. Kept me updated throughout my service.
by Group on 11/26/2025
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
by 2018 GMC SIERRA K1500 SLT Owner on 11/20/2025Verified Service
The Customer Service was/is Great. I'm always updated through text, email or person to person. Also if necessary, i'll be shown what's wrong. So with that, I don't have anything wrong to say.
by Group on 11/21/2025
Hi, we are so happy to read such a great review about Group 1 GMC Rivertown! If you have any further questions, please don't hesitate to reach out!
by 2017 GMC YUKON XL C1500 SLT Owner on 10/29/2025Verified Service
Jamie really helped us in a bind. He was quick to respond and very knowledgeable of the questions we asked
by Group on 10/30/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 GMC Rivertown! Until the next time we meet, take care!
by 2012 BUICK LACROSSE PREMIUM Owner on 10/01/2025Verified Service
Problem could not be fixed because Buick no longer carries the part. My car was in shop for two weeks and I was told if I found the part they would put it in. That is not service.
by Group on 10/03/2025
Thank you for sharing your feedback. We understand how frustrating it is to be without your vehicle, and we regret that the repair could not be completed as originally hoped. Unfortunately, the module needed for your Buick is no longer manufactured, and genuine replacement parts are unavailable. While we explored possible alternatives, we were unable to install salvage components since they would not come with a warranty and their success could not be guaranteed. We truly value your business and are sorry this situation did not have a better outcome. If you would like to discuss this further, please don't hesitate to reach out to me. J.R. Carmichael - Service Director Group 1 GMC Rivertown | jcarmichael@group1auto.com
by 2020 GMC YUKON XL C1500 SLT Owner on 09/29/2025Verified Service
It took 5 hours to do an oil change!!! and they still didnt have time to check my tires and brakes.!!!!
by Group on 10/01/2025
Thank you for your feedback. We are sorry to hear about for the extended wait and that we didn't get to your tires and brakes during your visit. We strive to provide efficient, thorough service, and I regret we fell short. Please feel free to reach out if you'd like to discuss further we'd welcome the chance to make this right. J.R. Carmichael - Service Director Group 1 GMC Rivertown | jcarmichael@group1auto.com | (706) 780-4321
by 2022 GMC SIERRA K1500 AT4 Owner on 09/11/2025Verified Service
Greg MCart (Service Advisor) addressed my concerns regarding the recalls on my 2022 GMC Sierra AT4 with the 6.2L engine and provided me with all the supporting documentation I requested.
by Group on 09/13/2025
Hi, thanks for your praise and kind comments about Greg. We are always more than happy to assist you if anything else comes up. Take care!
by 2022 BUICK ENCORE GX PREFERRED Owner on 08/14/2025Verified Service
Rivertown Buick always takes care of us. Their service department representative, Greg, is always nice and helpful.
by Group on 08/15/2025
Hello, we're happy you found Greg to be so supportive during your experience here at Group 1 GMC Rivertown. Feel free to reach out to us if you need anything. Have a wonderful day.
by 2024 GMC YUKON SLT Owner on 06/05/2025Verified Service
They are always courteous and professional. Greg was the person I worked with today. He is always so helpful! They took care of my problem quickly even though I did not have an appointment.
by Rivertown GMC on 06/07/2025
Hi, thanks for your praise and kind comments about Greg. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by 2024 GMC YUKON XL DENALI ULTIMATE Owner on 02/28/2025Verified Service
Wonderful experience from beginning to the end. Greg McCart exceptional service technician and Malcolm best mechanic in GMC, Ford and Toyota. When Greg and Malcom team up expect the best, your vehicle looks exactly like it did going in no scratches, no dirty seats, floor or doors. Hat off to the both of them. They're professional, knowledgeable and go beyond to give you the best service
by Rivertown GMC on 03/01/2025
Hi, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
by 2022 GMC YUKON XL C1500 SLE Owner on 10/24/2024Verified Service
JR's customer service and professionalism were outstanding! I highly recommend him. There's no surprise that he's the shop manager because his level of expertise is unmatched! His willingness to go above and beyond to help me understand made me feel like a family member. He broke down the services and pricing so that I would know what services were being performed. 10/10 most definitely recommend! Signed a forever customer
by Rivertown Buick GMC on 10/24/2024
Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
by 2021 GMC SIERRA K1500 ELEVATION Owner on 08/25/2024Verified Service
The dealerships customer service is by far the worst in the area. Was essentially being lied to until I reached out to GM corporate and they talked with the dealership then magically my truck was fixed the next day. The only problem was it wasn't, it began to smoke and the coolant began boiling. When I reached back out they say it was normal and it is safe to drive. Wish I was able to give less stars.
by Rivertown Buick GMC on 08/26/2024
2021 GMC SIERRA K1500 ELEVATION Owner, Thank you for your feedback about the service on your truck, this should not have happened, and I apologize for any inconvenience you faced after picking it up. Your concerns will be shared with our team so that similar situations can be addressed and prevented in the future. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place on this visit. Robert Geary General Manager rgeary@RivertownAutomall.com
by 2021 CHEVROLET SILVERADO C1500 LT Owner on 11/29/2023Verified Service
I left my 2021 Silverado with them for a week and nothing was done to it. I'm still getting a buck when I take off, I suspected transmission but I'm not sure. Also I have a broken bed cover that needs the maker to replace, it was purchased through a GM dealership. Michael the service rep refused to contact the vendor of the bed cover even after I got the lady on the phone. I will not take my vehicle back there.
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106 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Group 1 Rivertown GMC specializes in these services, in addition to many others.
Brake Service
Oil Change
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, Group 1 Rivertown GMC specializes in these makes, in addition to many others.
What do verified customers think about Group 1 Rivertown GMC in Columbus, GA?
Verified customers who visit Group 1 Rivertown GMC in Columbus, GA rate this business 4.5 out of 5 stars, with 233 reviews. 106 customers favorited this location.
How can I contact Group 1 Rivertown GMC in Columbus, GA?
To reach the sales team at Group 1 Rivertown GMC in Columbus, GA, call (706) 702-1205. To reach the service department, call (706) 405-3124
How can I schedule a service appointment with Group 1 Rivertown GMC in Columbus, GA?
