by 2019 CHEVROLET EQUINOX LS Owner on 04/19/2026Verified Service
Felt like a caring family atmosphere. They cared for the things most important needed and my expenses. Willing to work with me and order of safety importance.
by Megan Barnes on 05/12/2026
Thank you so much for your thoughtful feedback! We're delighted to hear that you felt a caring, family-like atmosphere during your visit. Our goal is always to focus on what is most important for your safety while being mindful of your budget and helping prioritize repairs in the order they are needed most.
We truly appreciate your trust in us and are grateful for the opportunity to care for your vehicle. We look forward to seeing you again in the future!
by 2020 MITSUBISHI ECLIPSE CROSS LE/SP Owner on 04/03/2026Verified Service
Didn't like the price quoted for brakes and rotors. Love Zach in service. Always polite, up front and helpful.
by Megan Barnes on 04/13/2026
Thank you for your feedback! We understand that brake and rotor pricing can sometimes come as a surprise, and we appreciate you sharing your concerns.
We're so glad to hear that Zach took great care of youhe truly strives to be polite, transparent, and helpful with every customer. We'll be sure to pass along your kind words to him!
If you ever have questions about pricing or options, we're always happy to go over everything with you to find what works best. We appreciate your business!
by 2018 NISSAN ALTIMA 2.5/S/SV/SL/SR Owner on 03/31/2026Verified Service
What I did not like is getting contacted it was time for tire rotation I bought my tires from you had everything done was supposed to get free tire rotations did not get free had to pay was not told that ahead of time.
by Megan Barnes on 04/13/2026
Thank you for your feedback. We sincerely apologize for the confusion regarding the tire rotation. We understand how frustrating it is to expect a service to be covered and then be charged.
While we do not offer free tire rotations, it's clear there was a miscommunication, and we're very sorry that this was not explained more clearly at the time of your visit. We truly appreciate you bringing this to our attention and will work to ensure better communication moving forward.
We value your business and hope to continue earning your trust.
by 2010 DODGE AVENGER R/T Owner on 02/27/2026Verified Service
Service was good employee was excellent. Staff are like family. I've been going there for over 10 years.
by Megan Barnes on 02/28/2026
Thank you for your kind words! We're so glad to hear you've felt like part of our family over the past 10 years. Our team takes pride in providing excellent service, and it means a lot to know it shows. We look forward to many more years of taking care of you!
by 2019 KIA FORTE FE/LX/LXS Owner on 11/26/2025Verified Service
Have a coolant leak since the day I bought it. After 6 visits, still leaking. Im going to a different mechanic. Grote obviously doesn't know, or doesn't care. Maybe both.
by Megan Barnes on 11/28/2025
We're very sorry to hear about the ongoing coolant issue and the frustration this has caused. That is certainly not the experience we want for any customer. Our team has been working to diagnose the source of the leak, and we apologize that the issue has persisted despite multiple visits. We would still like the opportunity to make this right for you. Please feel free to reach out to our service management team so we can review the full repair history and ensure the proper steps are taken. We truly appreciate your patience and the chance to resolve this correctly.
by 2024 MITSUBISHI OUTLANDER SE/BLACK EDITIO Owner on 11/24/2025Verified Service
Service staff was very informative and great to work with. Even at 8600 miles and had to get a new motor was ridiculous
by Megan Barnes on 11/25/2025
Thank you for the 5-star review and for your kind words about our service staff we truly appreciate it. We completely understand how frustrating and surprising it is to need a new motor at only 8,600 miles. Please know our team is committed to supporting you through the entire process and ensuring everything is handled properly. If you have any questions or need anything further, we're here to help.
by 2019 MITSUBISHI ECLIPSE CROSS ES Owner on 11/03/2025Verified Service
Anthony Young was my salesman & he was awesome. Help me w/everything I didn't understand & got things in order.
by Megan Barnes on 11/04/2025
We're so glad to hear that Anthony was awesome to work with and helped make everything clear and easy for you. We appreciate you choosing Grote Automotive and hope you're loving your new vehicle!
by 2019 JEEP CHEROKEE LATITUDE PLUS Owner on 10/30/2025Verified Service
Nice not having to chase down service person's for information on my vehicle and the ride to pick up vehicle after work was completed was the best! I have no complaints!
by Megan Barnes on 10/31/2025
Thank you so much for the 5-star review! We're glad to hear our team kept you informed and made the process convenient with a ride after your service. We truly appreciate your feedback and look forward to helping you again in the future!
by Beardown77 M. on 09/15/2025Verified Service
Didn't like that the check engine light was on and nobody checked it out. Like that it's going to be looked at
by Megan Barnes on 09/16/2025
Thank you for your feedback. We apologize that the check engine light wasn't addressed during your initial visit. We're glad to hear it's scheduled to be looked at, and we'll make sure it gets the attention it needs. Your patience and understanding mean a lot to us.
by 2011 CHEVROLET COLORADO LT Owner on 08/25/2025Verified Service
Had GREAT service on my 2011 Colorado. I know I only had the oil changed and tire rotation, but the truck just seems to run and handle better!! Great group of people working there!! Will definitely keep going back!
by Megan Barnes on 09/16/2025
Thank you so much! We're glad to hear your Colorado is running and handling better after your service. Our team truly appreciates your kind words, and we look forward to seeing you again next time!
by 2017 MITSUBISHI LANCER ES Owner on 08/02/2025Verified Service
I am always happy with the service at Grote. Friendly, professional staff, timely communication, and great auto services.
by Megan Barnes on 09/16/2025
Thank you so much! We're thrilled to know you're always happy with our service. Our team takes pride in being friendly, professional, and keeping communication timely. We truly appreciate your kind words and your trust in us!
by Chicana S. on 08/02/2025Verified Service
Oil change & tire rotation was good but my vehicle didn't get vacuumed & the place they provide to wash vehicle is known for bad service so my vehicle only got rinsed off I wasn't going to let them take it there
by Megan Barnes on 09/16/2025
Thank you for sharing your experience with us. We're glad to hear the oil change and tire rotation went well, but we're sorry the cleaning portion didn't meet expectations. We appreciate your honest feedback and will review this with our team to ensure we provide a more complete service experience in the future.
by 2024 MITSUBISHI OUTLANDER SE/BLACK EDITIO Owner on 07/31/2025Verified Service
Loved everything they make you feel like you're a family. Everyone is so polite. Wouldn't go anywhere else!
by Megan Barnes on 08/01/2025
Thank you so much for the kind words! We're honored to have you as part of the Grote family. It's always our goal to make every guest feel welcome, comfortable, and cared for. We truly appreciate your support and look forward to seeing you again in the future!
by 2010 CHEVROLET CAMARO LT Owner on 07/31/2025Verified Service
Federal government always does an amazing job details are a part of life excellent prices and also work with you if there are issues that come up. They're the best dealership I've ever bought a vehicle from!
by Megan Barnes on 08/01/2025
Thank you so much for the incredible feedback! We're thrilled to hear that you've had such a positive experience with us. Our team works hard to provide top-quality service, fair pricing, and flexibility when you need it most. It truly means a lot to be called the best dealership you've ever bought from we're honored! Looking forward to serving you again in the future.
by 2018 CHEVROLET SILVERADO K1500/K1500 LS Owner on 06/04/2025Verified Service
Terrible communication with the manager. Bought a $30k truck that had died on me twice in the first month, and the manager can't even take the time to communicate with me.
by 2019 NISSAN SENTRA S/SV/SR/SL Owner on 05/11/2026Verified Service
The experience was excellent and precise repair.
by Megan Barnes on 05/12/2026
Thank you for your wonderful feedback! We're delighted to hear that your experience was excellent and that your vehicle was repaired accurately and efficiently. Our team takes great pride in providing precise, high-quality service to ensure your vehicle is running at its best. We truly appreciate your business and look forward to serving you again in the future!
by 2019 MITSUBISHI ECLIPSE CROSS ES Owner on 05/04/2026Verified Service
Showed concern didn't stop searching til issue was solved.
by Megan Barnes on 05/12/2026
Thank you for your kind words! We're so glad to hear that our team showed genuine concern and stayed committed to finding the issue until it was fully resolved. We take pride in providing thorough, dedicated service and making sure our customers leave with confidence in their vehicles. We truly appreciate your trust and look forward to helping you again in the future!
by 2024 MITSUBISHI OUTLANDER SE/BLACK EDITIO Owner on 04/24/2026Verified Service
Just strong service and explanation of what they were doing. The local shuttle was important also.
by Megan Barnes on 05/12/2026
Thank you for your wonderful feedback! We're glad to hear you appreciated the quality of our service and the clear explanations of the work being performed. We believe it's important that our customers understand exactly what their vehicle needs and why. We're also happy that our local shuttle service was helpful and made your visit more convenient. We truly appreciate your business and look forward to assisting you again in the future!
by 2017 HONDA CR-V EXL Owner on 04/19/2026Verified Service
Really awesome people especially Dan
by Megan Barnes on 05/12/2026
Thank you so much for the kind words! We're thrilled to hear you had a great experience and that Dan made such a positive impression. We'll be sure to pass along your compliments to him. We truly appreciate your business and look forward to seeing you again!
by 2017 SUBARU FORESTER 2.0XT TOURING Owner on 04/10/2026Verified Service
They still haven't called me back for my service visit
by Megan Barnes on 04/13/2026
We apologize for the delay in getting back to you. We have received the parts needed for your vehicle and are currently waiting for a technician to become available to get you back in as soon as possible.
We truly appreciate your patience and will be reaching out shortly to get you scheduled. Thank you for your understandingwe look forward to taking care of this for you.
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Service Information
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2,113 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Grote Mitsubishi specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Top Makes Serviced
Based on CARFAX Service History, Grote Mitsubishi specializes in these makes, in addition to many others.
What do verified customers think about Grote Mitsubishi in Fort Wayne, IN?
Verified customers who visit Grote Mitsubishi in Fort Wayne, IN rate this business 4.4 out of 5 stars, with 82 reviews. 2,113 customers favorited this location.
How can I contact Grote Mitsubishi in Fort Wayne, IN?
To reach the sales team at Grote Mitsubishi in Fort Wayne, IN, call (260) 217-6617. To reach the service department, call (260) 909-8124
How can I schedule a service appointment with Grote Mitsubishi in Fort Wayne, IN?
