by 2020 LINCOLN CORSAIR RESERVE Owner on 01/24/2026Verified Service
My power seat would not recline it cost over $900. Less than a year later it happens again. They want $1000 to fix same problem. I have emailed the manager, called him and sent a certified letter asking to speak with him. I have had no response. To add insult to injury, they charged me $220 to tell me I needed to spend the additional $1000.
by Greenwich Ford on 01/26/2026
We appreciate you sharing your feedback with us, but we're disappointed this issue has occurred twice. We also want to apologize that you've had trouble getting in touch with our team. We take your business very seriously and want to address your concerns directly. Without your name, I cannot contact you, but would you please give me a call so I can investigate this issue further? Thank you, Jason LaLonde - General Manager - 518-247-6979
by 2018 LINCOLN MKX PREMIERE Owner on 12/02/2025Verified Service
Ashley and the service team at Greenwich Ford took great care of my car. I had some annual maintenance done and wanted a state inspection. Unfortunately, the machine was not working. Ashley gave me a call within hours to let me know that the machine was working and a time later that same day to come in. All done and in great shape for 2026! Just fantastic!
by Greenwich Ford on 12/02/2025
Thank you for sharing your experience with Ashley and our team! We look forward to assisting you again here at Greenwich Ford! Safe travels!
by Chief B. on 11/13/2025Verified Purchase
I already turned this in to you. They tried to cheat me. The car was selling for $24100, and they wrote it up for $26800 and added on all kinds of bogus charges. Instead of my car paying coming to $243 they wrote up $343
Then they charged my DNV fees to $525 but my town got just over $300, and they called me and said they needed $116 more for DMV fees. THEY ARE CROOKS AND SHOULD BE PUT OUT OF BUSINESS
by 2022 FORD F150 SUPERCREW Owner on 08/24/2025Verified Service
The members at Greenwich ford got me in on short notice, completed the service and reminded me of the annual inspection expiring at the end of the month and got that done as well, I had plenty of Emails to work on in the waiting area which was a great space. It was pouring rain when my truck was finished so it was nice to have it inside when it was finished.
Fast friendly service!
by Greenwich Ford on 08/25/2025
It was our pleasure to assist you promptly and efficiently at Greenwich Ford! We're thrilled our team was able to get the work you needed done and help make your visit seamless. If we can lend a hand down the road, we'll be here for you. Safe travels!
by 2013 LINCOLN MKS Owner on 04/11/2026Verified Service
When I called about a flat tire, the shop took the car in within 3 hours. They checked and repaired the hole in the tire, and I was back on the road in about 2 hours.
by Greenwich Ford on 04/12/2026
We're so happy we could help get you back on the road so quickly! Thank you for choosing Greenwich Ford and for sharing your experience. Your business is greatly appreciated by our entire team!
by 2025 FORD F250 SUPER DUTY Owner on 03/25/2026Verified Service
The service dept was able to get us in the day we called to have a recall update completed. It saved our vacation. They are always very accommodating.
by Greenwich Ford on 03/25/2026
Thank you for sharing your five-star feedback! We are pleased that we could help you during your vacation. If you need anything else, please let us know. Safe travels! - The Greenwich Ford Team
by 2018 FORD EXPLORER XLT Owner on 03/20/2026Verified Service
Absolutely the best from arriving to leaving, communication was excellent with the repairs and time it took
by Greenwich Ford on 03/20/2026
It's wonderful to hear that you had a smooth and efficient experience from start to finish. Thank you for choosing Greenwich Ford and for sharing your feedback. Safe travels ahead!
by 2022 FORD ECOSPORT S Owner on 02/18/2026Verified Service
They do a great job are fast and efficient. The help was truly friendly and answered questions I had.
by Greenwich Ford on 02/19/2026
Thank you for sharing your experience with our team! We appreciate your feedback and we hope to see you again at Greenwich Ford! Safe travels!
by 2014 DODGE DART SXT Owner on 02/14/2026Verified Service
I was absolutely impressed by my experience buying a used car at Greenwich Ford. I was warmly greeted every time I walked in the door and I was given great attentive service. And over a month later still happy with my purchase.
by Greenwich Ford on 02/15/2026
We are so pleased to hear you're loving your new ride! We are grateful for your business and your confidence in the Greenwich Ford staff. Safe travels ahead!
by Darci W. on 01/23/2026Verified Service
Fantastic service by Bubba. Great communication. Fixed issue and irs been working perfect since! Would highly recommend!
by Greenwich Ford on 01/23/2026
Darci, thank you for sharing your experience! We will be sure to pass the kind words along to Bubba. See you next time at Greenwich Ford!
by 2025 FORD EXPLORER ST-LINE Owner on 01/17/2026Verified Service
I was greeted very nicely and briefed on the step by step process and about how long my service would be. Not sure in the end where I stood with two vehicle recalls.
by Greenwich Ford on 01/19/2026
Thank you for choosing Greenwich Ford and for your feedback. Please don't hesitate to call us directly so we can answer any questions you may have! Safe travels!
by 2015 FORD F150 SUPERCREW Owner on 01/01/2026Verified Service
Another great experience with the service department. My vehicle service was complete before I knew it with quality work.
by Greenwich Ford on 01/02/2026
Thank you for sharing your positive feedback with our service team! We appreciate your business and look forward to seeing you again at Greenwich Ford. Safe travels!
by 2025 FORD BRONCO SPORT BIG BEND Owner on 12/08/2025Verified Service
Absolutely 100% nothing I didnt enjoy about my experience at GWF! Always courteous, friendly, and Jen Sloan always keeps me updated on status!
by Greenwich Ford on 12/08/2025
Thank you for your feedback! We're delighted to hear you had such a great experience from start to finish. We truly appreciate your kind words about our team, especially Jen. We hope you continue to choose Greenwich Ford for all your automotive needs.
by 2015 FORD F150 SUPERCREW Owner on 12/01/2025Verified Service
The Master Tech found both of my concerns and repaired what the truck needed. The advisor was awesome!
by Greenwich Ford on 12/01/2025
We are so happy to hear our team could help with your concerns on the F-150 SuperCrew here at Greenwich Ford Sales! Thank you for the great review! See you next time!
by 2017 FORD F150 SUPERCREW Shopper on 11/20/2025Verified Purchase
The sales person, Amy Burns was friendly, knowledgeable and friendly. Selection was good and prices were reasonable. I'm very happy with my F-150
by Greenwich Ford on 11/21/2025
It means a lot to hear you're so satisfied with Amy and our selection. Thank you for choosing Greenwich Ford and for sharing your feedback!
by 2013 BMW X5 XDRIVE35D Owner on 11/02/2025Verified Service
Remove worn out tires, install new tires, mount and balance. Service expertly performed with Hunter equipment. Car rides perfectly.
by Greenwich Ford on 11/03/2025
Thank you for trusting Greenwich Ford with your vehicle's tire service! We're happy everything was done perfectly. Safe travels!
by 2022 FORD F250 SUPER DUTY Shopper on 10/27/2025Verified Purchase
Very happy with my experience at Greenwich, Ford, love my truck and would definitely recommend anyone to experience Greenwich, Ford Thank you !
by Greenwich Ford on 10/28/2025
Congratulations on your new truck! We are thrilled to hear you're satisfied with your experience. We truly appreciate your recommendation of Greenwich Ford! Safe journeys ahead!
by 2025 FORD F150 LARIAT Owner on 10/12/2025Verified Service
The service advisor Jennifer was extremely helpful and was very polite and friendly. The recall and oil change were completed in one and a half hours. Greenwich's indoor service drop off and pickup are vey nice.
by Greenwich Ford on 10/13/2025
We're happy to hear you received such rapid and friendly service from Jennifer and the rest of the team! We hope to welcome you back to Greenwich Ford in the future. Take care!
by 2017 TOYOTA TACOMA DBL CAB/SR/SR5/TRD Owner on 09/27/2025Verified Service
Josh is the great team leader to ensure all balls rolling smoothly with his team in the services department.
He always talk kindly, with his professionalism and support.
by Greenwich Ford on 09/28/2025
Thank you for sharing your kind feedback about Josh and the team! It means a lot to hear you feel so supported. Safe travels from all of us here at Greenwich Ford!
by 2022 FORD F350 SUPER DUTY Owner on 09/23/2025Verified Service
Good communication great job always a pleasure to have professional people fix what's wrong. I have been going to this place since i was a kid same great people
by Greenwich Ford on 09/23/2025
Thank you for sharing your feedback. We are grateful for your continued support and trust! Your kind words mean a lot to our team. See you next time at Greenwich Ford. Safe travels!
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Service Information
974 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Greenwich Ford specializes in these services, in addition to many others.
Brake Service
Emissions Inspection
Oil Change
Tire Service & Repair
Top Makes Serviced
Based on CARFAX Service History, Greenwich Ford specializes in these makes, in addition to many others.
What do verified customers think about Greenwich Ford in Greenwich, NY?
Verified customers who visit Greenwich Ford in Greenwich, NY rate this business 4.5 out of 5 stars, with 201 reviews. 974 customers favorited this location.
How can I contact Greenwich Ford in Greenwich, NY?
To reach the sales team at Greenwich Ford in Greenwich, NY, call (518) 509-7194. To reach the service department, call (518) 217-4021
Does Greenwich Ford in Greenwich, NY have a service center?
Yes, Greenwich Ford in Greenwich, NY does have a service center. You can contact the service department at (518) 217-4021.
