by 2022 JEEP GRAND CHEROKEE LAREDO E/L Owner on 03/01/2025Verified Service
Very happy with the service at Good Brothers Dodge, they worked with me and made a transaction I was very happy with
by Good Brothers Dodge on 03/02/2025
Glad to hear you had a positive experience at Good Brothers Dodge. Wishing you many happy miles ahead!
by 2015 RAM 1500 SLT Owner on 01/17/2025Verified Service
Great group of people. We discussed the issues in depth. They diagnosed the issues repaired everything in a timely manner. Great job
Dodge Brothers. John and Larry.
by Good Brothers Dodge on 01/18/2025
Thank you for your review. We're glad our team could assist promptly and thoroughly.
by 2021 RAM 1500 BIG HORN/LONE STAR Owner on 08/28/2024Verified Service
I've been leasing a truck from Good Brothers for over 30 years now! I've shopped their number around a couple of times to see if I was getting a decent deal, and almost every time, no other dealer came close! Even after playing the, "Let me see what my manager can do game!" These days, I wouldn't even consider going anywhere else! Unless I was buying a Ferrari!
by Good Brothers Dodge on 09/03/2024
Thank you for your loyalty to Good Brothers Dodge over the years. We're glad to hear you feel confident in your lease with us and appreciate your choice. Take care!
by 2016 DODGE GRAND CARAVAN SE Owner on 05/26/2023Verified Service
Service was good. Took my car in on time and serviced it in a reasonable time period. Crazy expensive though. $250 for a full synthetic oil change and an air filter. I'll go back but will look for a coupon or a sale. I like the people there, especially John the service manager.
by Good Brothers Dodge on 05/26/2023
Thank you for the review. We are glad to hear that you enjoyed working with John. With regard to the rest of your feedback, we strive to keep our prices competitive, and we will be sure to keep this in mind in the future. If there is anything more we can do to assist you, please feel free to reach out. Best, James DeVasto - Service Manager - 781-277-2272
by 2005 DODGE MAGNUM SXT Owner on 11/16/2017Verified Service
Brought car in for airbag recalls and check engine light. As always, the service team did a thorough job resolving issues both reported by me and found through their inspection. John Fernandes, as usual, kept me informed every step of the way asking for approval before moving forward with repairs.
by 2019 RAM 2500 TRADESMAN Owner on 09/11/2025Verified Service
As always outstanding customer service
by owner on 09/11/2025
Thank you for your kind words about our service. We appreciate your trust in Good Brothers Dodge.
by 2013 RAM 1500 LARAMIE Owner on 05/02/2025Verified Service
GOOD BROTHERS DODGE OFFICE MANAGER
Tuesday April 29, 2025
To whom it concerns,
On Wednesday, April 16, 2025 I had a scheduled service appointment for First a.m.. I arrived at the dealership at 10:30 in the morning. For the items I requested to be diagnosed and given the multitude of them to be fair to the technicians, I rented myself a vehicle for the week from enterprise Rent-A-Car. One week after leaving my vehicle with your service department I received a call with a voice message stating my truck had not been looked at yet and probably will not be gotten to until the following Monday.
Line items 1,2,5, and 6 able to be resolved rather quickly as far as diagnosis is concerned. One of your service representatives , called me, and informed me that there was work to be done on the gas tank involving a strap on one side of the vehicle, which would be covered under recall. I authorize this work. I also asked if there was any assistance with the rental that I am obligated to and in need of as I am a father of busy children, and as a father, these were safety concerns to me. I was told there's no reimbursement or assistance with the rental car. And then was informed that there was also an issue with the rear half of the gas tank strap. And that this would be an additional cost of $220. I told John the service representative that I needed to understand where we were at with the prior request that I had submitted and then specifically regarding the radio infotainment system I needed to remove it due to the software update locking out and discharging two AGM batteries both bought brand new so I asked that this radio be reinstalled and the software be programmed correctly again not a difficult task and I still have not heard back. We are on two weeks now. This is borderline reckless for any business in my opinion. Please contact me at your earliest convenience to discuss how we may resolve this issue and when I can have my vehicle, returned to me if you are unable to complete the work or even start something after the appointment has been scheduled it is in the best interest of both parties to be informed. I have included a copy of my initial request for your review
Good Bros Dodge Ram
577 Columbian Street
Weymouth, MA 02190
Subject: Vehicle Safety and Performance Concerns Request for Service Review
To Whom It May Concern,
I am writing to formally request a thorough inspection and evaluation of my vehicle due to multiple concerning performance and safety issues that may relate to previously issued recalls and known defects. I have compiled the following issues, each of which appears to correlate with National Highway Traffic Safety Administration (NHTSA) campaign numbers and known recall alerts.
1.Truck Rolls After Park is Engaged
Resembles NHTSA Campaign #13V128000
Concern: Vehicle may roll after shifting into park; possible failure of the parking brake system.
2.Rear Driveshaft and Axle Assembly Concerns
Requesting inspection of rear driveshaft and rear axle for potential structural or mechanical issues.
Possibly related to Safety Recall V83 / NHTSA 19V-596.
3.Vehicle Stalls in Drive or at Stops Periodically
NHTSA Campaign #18V524000 (PCM Voltage Regulator issue)
4.Window Defrost Malfunction and Moisture Buildup on Windshield
Creates significant visibility concerns.
Resembles NHTSA Campaign #13V170000 (FMVSS 103 compliance).
5.Radio Software Issue
NHTSA Campaign #15V461000
Possible malfunction related to infotainment or communications software.
6.Turn Signal Malfunctions
NHTSA Campaign #13V27000
7.Steering Concerns
Potentially loose steering box or jam nut issue. Request inspection for loose or compromised steering components.
These issues, some of which pose significant safety risks, appear to align with existing or historical safety recalls. I request that your service department perform a comprehensive inspection to verify whether these concerns fall under applicable recalls or service bulletins and to ensure the safe operation of the vehicle.
Please contact me at your earliest convenience to arrange an appointment. I would appreciate confirmation in writing regarding which of the above items will be addressed under warranty or recall. If there are defects found, and are not to be repaired under the recall, please state why? PLEASE REQUIRE AUTH. FOR WORK.
Thank you for your prompt attention to these important safety matters.
Sincerely,
A very unsatisfied customer
by Good Brothers Dodge on 05/09/2025
Hello, we take all customer feedback seriously here at Good Brothers Dodge. We would appreciate the chance to connect with you regarding the timeliness of your service visit and the services your vehicle requires. Please contact us directly when you have a moment. - Thank you, Good Brothers Dodge Ram
by 2020 RAM 1500 LARAMIE Owner on 04/07/2025Verified Service
Staff was professional, polite and friendly. Service was done on time and correctly.
by Good Brothers Dodge on 04/07/2025
We appreciate your feedback. We're glad our team provided a positive experience at Good Brothers Dodge.
by 2018 CHRYSLER PACIFICA TOURING L PLUS Owner on 03/27/2025Verified Service
very polite and kept me inforned on the progress of my service requirerments
by Good Brothers Dodge on 03/28/2025
Great to know you had a positive experience with our team at Good Brothers Dodge. Thank you for taking the time to share your review.
by 2020 KIA TELLURIDE EX Owner on 02/11/2025Verified Service
Great company! Strongly recomend
by Good Brothers Dodge on 02/11/2025
Thank you for your recommendation. We at Good Brothers Dodge appreciate your kind words. Take care!
by 2025 DODGE DURANGO GT Owner on 11/18/2024Verified Service
Excellent service . The best car buying experience I have ever had!
by Good Brothers Dodge on 11/19/2024
Good Brothers Dodge is grateful to hear about your wonderful car buying experience. Wishing you many great miles on the road ahead with your new vehicle.
by Antoinette A. on 04/10/2024Verified Shopper
Very friendly and helpful not pushy at all. Seemed very knowledgeable and willing to answer questions
by Good Brothers Dodge on 04/11/2024
We appreciate your feedback on our supportive approach at Good Brothers Dodge. Our aim is to offer a knowledgeable service that truly benefits our customers. Thank you.
by 2021 RAM 1500 LIMITED Owner on 10/07/2023Verified Service
Very happy with the service. The recall and oil change was done promptly. John Fernandes was a pleasure to work with.
by Good Brothers Dodge on 10/07/2023
We're glad to know that you had a positive experience with our John and our service team here at Good Brothers Dodge Ram. Thanks for the feedback, we appreciate it!
by 2019 DODGE GRAND CARAVAN GT Owner on 04/08/2022Verified Service
Poor performance at the desk and explanation about the huge increase in the bill for an oil change and filter and a air filter. Bill was three times normal cost!
by David W. on 02/21/2022Verified Service
Best Dodge Dealer! Have done business with them for over 20 years. They work hard to take care of the customer.
by 2012 JEEP LIBERTY SPORT Owner on 12/20/2021Verified Service
Double and triple the labor costs. I was told Mitchells and Alldata were just guidelines, charged 3 1/2 hours labor for what was estimated on Alldata at 50 minutes. Buyer beware
by 2018 RAM 2500 ST Owner on 04/22/2021Verified Service
Made a 3pm appointment for oil change and tire rotation, finally pulled truck in to begin service at 4:15pm, said no available lifts was the reason for being so late. Service completed satisfactorily.
by 2015 HYUNDAI TUCSON GLS Owner on 03/26/2020Verified Service
Awesome car dealership and amazing service department. The service done to my car was quick and clean.
by Ed K. on 08/29/2019Verified Purchase
The experience was great. Sales staff and owners were friendly and very easy to deal with.
My expectations were met
by 2016 DODGE DART SE Owner on 07/06/2019Verified Service
Took the car in all they did was evaluate the problem order parts and tell me to come back another day
1 - 20 of 73 results
Service Information
58 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Good Brothers Dodge specializes in these services, in addition to many others.
Emissions Inspection
Oil Change
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, Good Brothers Dodge specializes in these makes, in addition to many others.
What do verified customers think about Good Brothers Dodge in South Weymouth, MA? Verified customers who visit Good Brothers Dodge in South Weymouth, MA rate this business 4.4 out of 5 stars, with 73 reviews. 58 customers favorited this location.How can I contact Good Brothers Dodge in South Weymouth, MA? To reach the sales team at Good Brothers Dodge in South Weymouth, MA, call (781) 358-5836. To reach the service department, call (781) 331-8300Does Good Brothers Dodge in South Weymouth, MA have a service center? Yes, Good Brothers Dodge in South Weymouth, MA does have a service center. You can contact the service department at (781) 331-8300.
