by 2018 HONDA CIVIC EX Owner on 05/10/2026Verified Service
The service rendered by Albert Checo, Mathew Sanvidge and Mr. Adrian was excellent and first class compared to service anywhere else. For this reason I only go to Germain Honda. dealership at the intersection of Pine Ridge and Livingston in Naples, FL.
by 2025 HONDA PILOT EXL Owner on 05/04/2026Verified Service
Logan Clark, Service Advisor, exceeded my expectations. He was professional, understanding and very customer focused. He identified an issue with my vehicle that I was unaware of. He communicated clearly and was successful in addressing my vehicle needs. I look forward to having Logan serve in this capacity on my next vistt to Germain Honda of Naples. Thank You. Joe Buono
by Melody Markham on 05/06/2026
Thank you for your business and for sharing such kind words about Logan. We are fortunate to have Logan on our team, taking great care of our valued guests.
by 2024 HONDA CR-V EXL Shopper on 04/29/2026Verified Purchase
GREAT. Love the whole team. Everybody was so nice and so happy Luis the sales person. It was so helpful and everything about a car .finance manager. I apologies. I don't remember her name. She was really beautiful lady. She helped me so much. She was so nice. God bless the whole team.
by Melody Markham on 04/29/2026
Thank you for the wonderful feedback! We're so glad to hear you had a great experience with Luis and our finance team. We truly appreciate your kind words and support, and we're happy the whole team made your visit a positive one!
by 2026 HONDA CR-V SPORT-L Shopper on 04/16/2026Verified Purchase
Very pleasant experience. Everyone was so friendly, professional and informative. They made the entire process pleasant! Andre was so helpful in helping me choose which model best suited my needs and answered all my questions. Angel in finance was very knowledgeable and they both stayed way last closing time to accommodate us. Highly recommend!
by Melody Markham on 04/16/2026
Thank you for your kind words! We're so glad Andre and Angel made your experience smooth and accommodating. We truly appreciate your recommendation and hope you enjoy your new vehicle!
by 2025 HONDA CR-V LX Owner on 04/07/2026Verified Service
My first service for my "Canadian" 2025 Honda CRV was absolutely the best!! I am Canadian and sadly by comparison to my home Honda dealer, Germain Honda in Naples far exceeds my expectations. My service advisor, Chris, was amazing. He was attentive to my questions, patient, and grasped my concerns with great ease. His knowledge of my Honda was without question. He is pleasant with an outstanding presence and smile.
by Melody Markham on 04/09/2026
Thank you for the wonderful feedback! We're thrilled your first service visit exceeded expectations. Chris will be so glad to hear your kind wordswe're lucky to have him on our team. We truly appreciate your trust and look forward to assisting you again!
by 2020 HONDA ACCORD EX-L Owner on 03/16/2026Verified Service
My service advisor Yaremis was awesome! She keep informed on everything going with my vehicle. Took the time to find a service I requested but it wasn't due at this time and was thankful she didn't have the service tech do it. Always great work here at Germain Honda and they stand behind their work! I never go anywhere else!
by Melody Markham on 03/17/2026
We appreciate your continued business and trust in our team to ensure your overall satisfaction and to keep you and your vehicle safely on the road.
by 2013 BMW 328I Owner on 02/07/2026Verified Service
Albert Checo did an excellent job with helping me with the service contract I purchased for my 2013 BMW 328i. He was professional and knowledgeable. He was able to get the windshield wipers inserts replaced on my BMW, oil change and tires rotated. Also, gave me a printout of the multipoint inspection with costs of items needed to be done soon. Appreciated the thoroughness as well as kindness of everyone at the Honda dealership.
by Melody Markham on 02/10/2026
We appreciate your business and thank you for highlighting Albert in this kind review. Please let us know if you need anything further.
by 2020 HONDA CR-V EXL Owner on 02/02/2026Verified Service
Customer service is exceptional and very professional. The service advisor Logan Clark is the best in his field. He listens to every detail and focuses in addressing every request by the customer.
He deserves a promotion for his dedication to his company position as service
advisor.
by Melody Markham on 02/04/2026
Logan is dedicated to customer satisfaction, and we are fortunate to have him on our team, taking great care of our valued guests.
by Erwin G. on 01/05/2026Verified Service
Honest service department. Kudos to our service advisor, Logan Clark, for having solid integrity and professionalism. He treats his customers fairly and does not take advantage of them. Thank you for listening to us and for understanding all our concerns. This is what customer service is all about.
by Melody Markham on 01/12/2026
Logan and our team are committed to customer satisfaction. We are happy to know your visit reflected their dedication.
by 2024 HONDA CIVIC TOURING Owner on 12/15/2025Verified Service
They were quite friendly and helpful when I arrived for my routine appointment, but I was told to expect about an hour and a half wait. It took 2 and a half hours and after I left I had a maintenance light go on and had to go back to the dealership because they had neglected to calibrate it properly when servicing my vehicle
by Melody Markham on 01/16/2026
We would like to apologize for any inconvenience that you have experienced here at Germain Honda of Naples.
Our Service Manager, Brandon, will definitely speak with the technician who worked on your Honda and our shop foreman about this issue.
Thank you for bringing this to our attention.
by 2015 HONDA CIVIC EX Owner on 09/21/2025Verified Service
Carlos was an AMAZING service advisor. My last 3 experiences before this one at Germain were terrible I was extremely dissatisfied and received terrible service; no one ever took the time to respond when I would reach out. Carlos was honest, thorough, respectful, and communicative. I will be returning to Germain because of Carlos. He listened to my concerns and was never dishonest. He is an excellent service advisor.
by Melody Markham on 09/24/2025
Thank you for sharing your experience with Carlos and what makes him stand out. We are fortunate to have him on our team, taking great care of our valued guests.
by 2020 HONDA CIVIC SI Owner on 09/20/2025Verified Service
2 1/2 hrs . To pull a nail and patch the tire . B.S.!!! And I asked for an estimate . Guess what they forgot. Asked me to stay even longer because they forgot to look at the car to do estimate . Ignorant , ignorant , ignorant people there. They don't care and don't listen.
by Melody Markham on 10/08/2025
We are sorry to learn of your disappointment with your recent experience with us. Please contact our Service Director, Dan Whittington at 239-687-1836 so he may address your concerns.
by 2018 HONDA CR-V EX Owner on 09/13/2025Verified Service
Our service technician Albert Checco is the best!! He explains all issues clearly and concisely in terms we can understand and helps us to make the right choices for the maintenance of our two Honda CRV's. We have taken all of our vehicles to Germain for our service needs for 7 1/2 years and have always received superior customer service.
by Melody Markham on 09/16/2025
Your continued business and trust in our team mean so much to us all. Thank you for sharing.
by 2016 KIA SOUL PLUS Owner on 09/05/2025Verified Service
my flat tire indicator light was reason I brought vehicle in Germain Honda technicians conducted a comprehensive service where they meticulously checked tires (water test each tire for puncture leaks) impressive attention to detail! They didn't take the easy way out by simply filling tires with air Germain Honda has earned my loyalty with their tremendous attention to detail combined with gracious customer service!
by Melody Markham on 09/05/2025
Our team works hard to ensure an overall positive experience. Thank you for sharing yours.
by 2025 HONDA RIDGELINE RTL Shopper on 08/21/2025Verified Purchase
I recently purchased a Honda Ridgeline trading my 2024 Nissan frontier the entire sales team was absolutely great very easy to work with they delivered what they promised and did everything possible to make it an easy and enjoyable sales experience. I would recommend Germain Honda to anyone looking for a new or used vehicle when you call ask for Steve the sales manager.
by Melody Markham on 08/22/2025
Congratulations on your new Honda. Our team is happy we were able to ensure your overall satisfaction. We wish you many safe and happy journeys in your new Honda.
by 2019 HONDA CIVIC EX Owner on 08/21/2025Verified Service
Germain Honda is expensive, so I only go there for certain repairs and maintenance, but they have wonderful service and often some decent coupons available on their website. They also have a service I utilized to be driven to and from work during this service visit.
by Melody Markham on 08/21/2025
We thank you for your business and feedback. Please let our team know if you need anything further.
by 2023 HONDA ODYSSEY ELITE Owner on 08/16/2025Verified Service
My service advisor AJ MacAulay was very helpful and explained everything in detail. Very pleasant person to talk to and helpful. I like the video clip of the inspection. I would give a 5 if there was a car wash at the property instead of driving to another location.
by Melody Markham on 08/19/2025
We thank you for your business and feedback.
by 2023 HONDA CR-V EXL Shopper on 08/12/2025Verified Purchase
The people at Germain Honda of Naples are top notch. They are caring conscientious people that listen to what you say and help in every way to make your car-buying experience successful. I would definitely recommend their dealership to anyone looking to buy a car.
by Melody Markham on 08/12/2025
Thank you for choosing Germain Honda of Naples for your recent automotive needs. Your kind words and 5-star rating mean so much to us all. Enjoy the road in your new ride.
by 2019 HONDA PILOT EXL Owner on 07/15/2025Verified Service
My service advisor Albert Checo was very pleasant. He listened to my concerns with my car. Kept informed from beginning to end. Also I needed a ride from the dealership and back didn't not have to wait long. I would recommend Germsin Honda and Albert Checo.
by Melody Markham on 07/17/2025
Thank you for sharing your positive experience with Albert. He is dedicated to customer care, and we are happy it shone through the day of your visit.
by 2018 HONDA CIVIC EX Owner on 07/05/2025Verified Service
As always I experienced the customary excellent service of Albert Checo and Mathew Sanvitch. I hope they always stay at the same dealership, for it's these two gentlemen I come there for whenever I need their assistance. They are the best of the best.
by Melody Markham on 07/17/2025
Albert and Mathew are both dedicated to customer satisfaction. Thank you for taking the time to highlight them in this kind review.
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Service Information
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9,298 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Germain Honda of Naples specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Germain Honda of Naples specializes in these makes, in addition to many others.
Acura
Ford
Honda
Lexus
Toyota
Shop Amenities
Complimentary Drinks
Courtesy Shuttle
Free Car Wash
Free Wi-Fi
Mobile Charging Station
Snacks
About Us
Germain Honda of Naples has been an integral part of the Naples community since 1979. For over four decades, we have built relationships with our customers based upon integrity and service excellence.
When you bring your vehicle to Germain Honda of ...
What do verified customers think about Germain Honda of Naples in Naples, FL?
Verified customers who visit Germain Honda of Naples in Naples, FL rate this business 4.7 out of 5 stars, with 1,366 reviews. 9,298 customers favorited this location.
How can I contact Germain Honda of Naples in Naples, FL?
To reach the sales team at Germain Honda of Naples in Naples, FL, call (239) 320-3741. To reach the service department, call (239) 522-7628
How can I schedule a service appointment with Germain Honda of Naples in Naples, FL?
What are the shop amenities offered by Germain Honda of Naples in Naples, FL?
Germain Honda of Naples in Naples, FL offers the following amenities: Complimentary Drinks, Courtesy Shuttle, Free Car Wash, Free Wi-Fi, Mobile Charging Station and Snacks.
Does Germain Honda of Naples in Naples, FL have a service center?
Yes, Germain Honda of Naples in Naples, FL does have a service center. You can contact the service department at (239) 522-7628.
