by 2017 HONDA CIVIC EX Owner on 05/12/2026Verified Service
I received great car service at Germain Honda in Beavercreek. The service employees that serviced me (Jasmine and Colton) were very helpful and I appreciate the good work that was done at that location with replacing my tires and repairing my air conditioning system!
by 2022 HONDA ACCORD SPORT Owner on 04/23/2026Verified Service
You asked for it so here we go.
The rep was very helpful and nice. However I called the next day... once in the morning and again in the afternoon and never received a return call. Also, I wish all the tires would have been checked for air pressure because I had to take the car somewhere to get air in the tires.
by Melody Markham on 04/23/2026
Thank you for your candid feedback and for choosing us. Our team will be following up to address your concerns, and you're also welcome to contact our Service Manager, Eddie Sorrel, at 937.490.5219 at your convenience.
by 2021 HONDA CIVIC SPORT Owner on 04/22/2026Verified Service
I trust this service department. So much so that I drive over 80 miles from Columbus to Beavercreek to have my car serviced. Now that's saying a lot considering the price of gasoline nowadays.
They only recommend what is needed. They do not try to up-sell you. Their mechanics know what they are doing. Everyone is very polite and friendly.
by Melody Markham on 04/22/2026
Thank you for traveling to Beavercreek and allowing our team the honor of assisting with your automotive needs. Your continued business and trust in our team mean so much to us all. See you next time.
by Tawn W. on 03/24/2026Verified Service
Excellent experience, honest discussion and report about potential repairs and upkeep. Sent me a video of the undercarriage inspection which was great and kept me up to date on the progress of the car while it was serviced. Highly recommend this service location!
by Melody Markham on 03/27/2026
Thank you for the great feedback! We're glad you appreciated the honest communication, inspection video, and updates throughout your visit. We truly appreciate your recommendation!
by 2021 HONDA PASSPORT SPORT Owner on 03/22/2026Verified Service
Always a great experience. The only negative thing was that they would not cut my aftermarket keys. The fobs programmed perfectly, but I had to buy key blanks at exorbitant price, when the blanks in the fobs I have would have worked fine. Otherwise, they are great folks and do good work.
by Melody Markham on 03/24/2026
Thank you for taking the time to provide feedback regarding your experience with our team.
by 2026 HONDA CR-V TRAILSPORT Owner on 03/22/2026Verified Service
The employees were nice, the waiting area was comfortable, and the service was completed in a timely manner. We thought the initial complimentary service also included the differential service, but they did not include that, even though the HondaLink and the service alert said the A16 service was due.
by 2018 HONDA ACCORD EX-L Owner on 02/16/2026Verified Service
Alex High is very good. World class. He accommodates maintenance on 410 fleet cars for Ahresty Wilmington Corporation. Good representative of the Germain team and HONDA MOTOR CORP. at large. Good communications throughout each service appointment.
Jeff Fliegel
Sr Manager
by Melody Markham on 02/17/2026
Thank you for your business and for highlighting Alex's efforts in overseeing your company's automotive service needs. Please let us know if there is anything further he or the team may assist with.
by 2019 HONDA PASSPORT EXL Owner on 02/10/2026Verified Service
I drive from Columbus to go to this service department. It is about an hour drive. I know they will tell me what my cars need & not lie to me for a sale. It keeps me coming back. I also know that when I leave my car is safe to drive. The staff is super knowledgeable & friendly.
by Melody Markham on 02/10/2026
We truly value your business and thank you for traveling to allow our team to provide you with your automotive service needs. Your trust in our team to ensure you and your Honda stay safely on the road means so much. See you next time.
by 2025 HONDA CR-V SPORT TOURING Owner on 01/02/2026Verified Service
Took car in to get fuel efficiency checked out since its getting 10+ under what i was getting from prior repair of piston. I'm going to wait a few weeks but i'm still getting 25 or less mph when i was getting 35+ on every trip from my hybrid. Its saying I need an oil change on my app, but the tech said they changed it when they replaced piston also.
by Melody Markham on 01/16/2026
We are sorry to learn you were not completely satisfied. Please let us know if we may assist.
by 2009 HONDA FIT SPORT Owner on 12/29/2025Verified Service
This is the best Honda Service Dept. I have ever experienced!
The Service Reps. are so knowledgeable, personable, efficient, and kind. They make the customer feel that they are appreciated, and value their business. My car is running great and I value the Technicians who do all the work.
A big 'Thank You' to everyone at this Honda Service Department Dealership!
by Melody Markham on 01/16/2026
Our team is happy to know that you left knowing how valued you are. Thank you for sharing your positive experience with our team. See you next time.
by 2020 HONDA ODYSSEY EXL Owner on 12/20/2025Verified Service
The service rep was standing by my van when I stepped out of my vehicle. That's prompt service! Their recommended services were what I was expecting. I was told it would take about an hour. It took 50 minutes. My name was called, and I received a text saying my vehicle was ready. My van was parked inside the garage, so I didn't have to go out into the cold!
by Melody Markham on 12/23/2025
We are pleased to know that your recent visit met your expectations. Thank you for choosing Germain for your automotive service needs.
by 2025 HONDA ODYSSEY ELITE Owner on 12/18/2025Verified Service
Had to call multiple times to figure out if my part was in because they didnt follow up or call to schedule and if needing a loaner vehicle they cannot offer you a comparable 3rd row as they only have 2 row vehicles on fleet or at least that is what they told me.
by Melody Markham on 01/16/2026
We sincerely apologize that your visit did not meet our high 5-star standards of excellence and look forward to future opportunities to improve upon the level of service.
by 2017 HONDA CIVIC TOURING Owner on 11/21/2025Verified Service
They are extremely up front about the services, and if anything might change, they will come discuss it with you to get permission first. The waiting areas are comfortable and relaxing, with clean amenities. (The coffee bar is a nice touch.) Overall, everyone is friendly, kind, and they know what they're doing. I've been going there for years (since 2018), and highly recommend them.
by Melody Markham on 11/21/2025
We appreciate your continued business and are pleased to know that our team ensures your overall satisfaction. From the service we provide to the comfort and ammenities we offer, our goal is to provide our guests with only the best.
by 2023 HONDA RIDGELINE RTL Owner on 11/10/2025Verified Service
Excellent service replacing an unrepairable flat tire. Jasmine Tilton, my service advisor was very professional , got the tire on order and replaced quickly with complete explanation of all services provided. The service department is one of the reason I keep going back for all my auto needs.
by Melody Markham on 11/12/2025
We appreciate you taking the time to leave our team this kind review and thank you for your business. Our goal is to ensure your overall satisfaction.
by 2023 HONDA RIDGELINE RTL Owner on 09/28/2025Verified Service
Excellent service from Nicholas on Sept 15th at Germaine Honda- The Ridgeline was in and out as scheduled and the staff and facilities were exceptional. Timely, accurate informative, and courteous service, Service took two days to perform for both preventative and accident repair, which was much less than I ever expected-Thank You
by Melody Markham on 10/01/2025
Our team is happy to know that we exceeded your expectations. See you down the road.
by 2019 HONDA CIVIC LX Owner on 09/09/2025Verified Service
Left my wiper fluid bone dry, yet paperwork said all fluids topped off. Literally every time I take the car in , something is always "off" , I've had to take it back multiple times after service for something forgotten or not reset, recalibrated. The front of house guy was great though, very personable, I take my Honda to the dealership but I wouldn't strongly recommend it
by Melody Markham on 09/09/2025
Thank you for reaching out and sharing your honest feedback with us. We want to genuinely apologize that your recent experience fell short of the high standards we aim to provide. We understand how frustrating this must have been, and we are committed to making it right. We have forwarded your comments to our leadership team for immediate review and action. We look forward to ensuring a better experience for you in the future.
by 2004 HONDA S2000 Owner on 07/31/2025Verified Service
The check engine light codes were read and a needed purge valve is being sought, since Honda no longer manufactures it. I have not yet been contacted by Germain service providers about their search for one, although I found OEM parts online that I think answer the need.
by 2022 HONDA CR-V EX Owner on 07/11/2025Verified Service
The knowledge and speed of service at Geranin Honda is second to none. Ryan and Alex are always there to address any concerns and address it with professionalism and first class attention to detail. Have all your service done at Germain Honda. Go see Ryan or Alex, you won't be disappointed!
by Melody Markham on 07/17/2025
We appreciate your 5 stars for Ryan and Alex! Thank you for taking a moment to tell everyone what makes them stand out. We're happy to be your #1 choice for keeping your vehicle in shape.
by 2025 HONDA PILOT BLACK Owner on 05/19/2025Verified Service
1st oil change on my 1st Honda...grateful that it was free, however I was shocked to hear that I needed to replace the differential fluid (?) on a brand new vehicle. Of all of the new 4 wheel drive vehicles I have owned, I have never heard of this. Have I purchased a $58,000 lemon?
by Melody Markham on 06/26/2025
We appreciate your business and feedback. Our Service Director, Eddie Sorrell, would appreciate the opportunity to speak with you regarding your experience. Please give Eddie a call at 937-490-5219. Thank you.
by 2025 HONDA ACCORD TOURING HYBRID Owner on 05/11/2026Verified Service
Align issue not fixed. Steering wheel tilted to right. Drifts significantly to the left on interstate. Lane assistance not reliable. Pulls toward car that i'm passing. Would not recommend Accord to folks. I'm not angry, just disappointed
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Service Information
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13,651 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Germain Honda of Beavercreek specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Germain Honda of Beavercreek specializes in these makes, in addition to many others.
What do verified customers think about Germain Honda of Beavercreek in Beavercreek, OH?
Verified customers who visit Germain Honda of Beavercreek in Beavercreek, OH rate this business 4.8 out of 5 stars, with 1,906 reviews. 13,651 customers favorited this location.
How can I contact Germain Honda of Beavercreek in Beavercreek, OH?
To reach the sales team at Germain Honda of Beavercreek in Beavercreek, OH, call (937) 365-9550. To reach the service department, call (937) 507-8040
How can I schedule a service appointment with Germain Honda of Beavercreek in Beavercreek, OH?
What are the shop amenities offered by Germain Honda of Beavercreek in Beavercreek, OH?
Germain Honda of Beavercreek in Beavercreek, OH offers the following amenities: Complimentary Drinks, Free Wi-Fi, Kid's Playroom, Quiet Room and Snacks.
Does Germain Honda of Beavercreek in Beavercreek, OH have a service center?
Yes, Germain Honda of Beavercreek in Beavercreek, OH does have a service center. You can contact the service department at (937) 507-8040.
