by 2012 HONDA CR-V LX Owner on 09/26/2026Verified Service
They busted one of the bolts on the wheel and did not repair/replace and didn't, obviously, perform the tire rotation. Oil change is always fairly priced and preferred service.
*EDIT* Service manager, Eddie, was very communicative to make it right. They repaired/replaced the part in question and did not charge labor; only parts.
by Melody Markham on 10/02/2026
We apologize for your experience and thank you for bringing your concern to our attention. Our team appreciates you speaking with our Fixed Ops Director, Eddie Sorrell, regarding this matter.
by Thaddeus K. on 09/18/2026Verified Shopper
They were very helpful scheduling a test drive and answering any questions I had about the car in which I had interest. Unfortunately for me, the car was sold just an hour prior to the test drive, and they called to let me know. I told my salesperson what I was looking for, and I hope they find it.
by Melody Markham on 09/18/2026
Thank you for sharing your experience. We have an eye out for the perfect vehicle to meet all your wants and needs.
by 2025 HYUNDAI TUCSON SEL Owner on 09/01/2026Verified Service
As a busy repair shop, The crew and clerk were helpful, courteous, and maintained communication. In the end the Provided a full detailed report and itemized invoice. addressed missing items not included in the original report. But as I was pulling my car out, it was backed up too far, and the bumper was on the curb. Stomp, and it pulled out. That was a bit concerning.
by Melody Markham on 09/03/2026
Thank you for sharing your experience with us. We're pleased to hear our team was helpful, courteous, and communicative throughout your visit, and that you appreciated the detailed report and itemized invoice. We also apologize for the concern you experienced when pulling your vehicle out. We understand how unsettling that must have been and will share your feedback with our team to help ensure greater care is taken during vehicle delivery. We appreciate your business and your feedback.
by 2022 HONDA PASSPORT TRAIL SPORT Owner on 08/23/2026Verified Service
Tire replacement went well, no issues. But I did find two scratches on the back of my vehicle - took pictures with one of the service employees, but because it was not the employee that checked me in, I was unable to resolve the issue on the spot. Also, all camera footage of my vehicle being pulled into the shop had apparently disappeared. No issues with techs, just customer service.
by 2026 HONDA HR-V SPORT Owner on 08/12/2026Verified Service
Loved the whole experience , Germain Honda has a very top notch service center. Nice comfortable customer waiting areas. Spotless clean also. 5 star service center staff. Alex High is one outstanding service center advisor. He knows all the cars very well.
by Melody Markham on 08/12/2026
Thank you for the wonderful review! We're thrilled you enjoyed the comfortable, spotless facilities and received five-star service from our team. We especially appreciate your recognition of Alex High and his knowledge and dedication. We look forward to providing another top-notch experience!
by 2008 HONDA CR-V EXL Owner on 07/27/2026Verified Service
Appointment for 7:00AM to rotate tires and change oil. Arrived on time and got checked in. Was out around 9:00. Seemed like a long time. Service attendant provided a nice video of underside of vehicle showing brakes, muffler system and undercarriage. Very thorough inspection. Appreciate that.
by Melody Markham on 07/28/2026
Thank you for your feedback! We appreciate you choosing us for your service and are glad you found our inspection process and service video thorough and informative. We also appreciate your patience during your visit and will continue working to provide efficient service while maintaining the quality and attention to detail you deserve. We look forward to seeing you again!
by Brandon G. on 07/21/2026Verified Service
Did not get any of this done on this day. Makes me wonder if the carfax that was given to me back in April was accurate if this is happening to my vehicle. Wrongful maintenance record. This vehicle hasn't been in the possession of the dealer since April. But there's a July service posted.
by Regald S. on 06/29/2026Verified Purchase
A great experience. They kept me informed of the work they needed to do on the car before they delivered it. They dove it to me on. Saturday morning and I took delivery at my home. Delivered with a smile. I would recommend Germain of Beaver Creek, Ohio, to anyone looking for a new or used vehicle.
by Melody Markham on 07/10/2026
Thank you for your business and kind recommendation. Our team is happy you enjoyed a 5-star convenient sales experience.
by 2021 HONDA CR-V EX Owner on 05/29/2026Verified Service
It was very good except the technician did not turn the light switch back to automatic. So I was traveling in the dark with only park lights. I thought my brights were broken. A very understanding service man knew what had happened and turned it back to automatic.
by Melody Markham on 05/29/2026
We appreciate your business and thank you for your feedback. We apologize for the light setting and thank you for bringing this to our attention.
by 2017 HONDA CIVIC EX Owner on 05/12/2026Verified Service
I received great car service at Germain Honda in Beavercreek. The service employees that serviced me (Jasmine and Colton) were very helpful and I appreciate the good work that was done at that location with replacing my tires and repairing my air conditioning system!
by Melody Markham on 05/21/2026
Thank you for taking the time to share your experience with Germain Honda of Beavercreek! We're so glad to hear Jasmine and Colton provided you with such helpful service throughout your visit. It's wonderful to know you were pleased with the work completed on your tires and air conditioning system. We truly appreciate your kind words and your trust in our team. We look forward to assisting you again in the future!
by 2022 HONDA ACCORD SPORT Owner on 04/23/2026Verified Service
You asked for it so here we go.
The rep was very helpful and nice. However I called the next day... once in the morning and again in the afternoon and never received a return call. Also, I wish all the tires would have been checked for air pressure because I had to take the car somewhere to get air in the tires.
by Melody Markham on 04/23/2026
Thank you for your candid feedback and for choosing us. Our team will be following up to address your concerns, and you're also welcome to contact our Service Manager, Eddie Sorrel, at 937.490.5219 at your convenience.
by 2021 HONDA CIVIC SPORT Owner on 04/22/2026Verified Service
I trust this service department. So much so that I drive over 80 miles from Columbus to Beavercreek to have my car serviced. Now that's saying a lot considering the price of gasoline nowadays.
They only recommend what is needed. They do not try to up-sell you. Their mechanics know what they are doing. Everyone is very polite and friendly.
by Melody Markham on 04/22/2026
Thank you for traveling to Beavercreek and allowing our team the honor of assisting with your automotive needs. Your continued business and trust in our team mean so much to us all. See you next time.
by Tawn W. on 03/24/2026Verified Service
Excellent experience, honest discussion and report about potential repairs and upkeep. Sent me a video of the undercarriage inspection which was great and kept me up to date on the progress of the car while it was serviced. Highly recommend this service location!
by Melody Markham on 03/27/2026
Thank you for the great feedback! We're glad you appreciated the honest communication, inspection video, and updates throughout your visit. We truly appreciate your recommendation!
by 2021 HONDA PASSPORT SPORT Owner on 03/22/2026Verified Service
Always a great experience. The only negative thing was that they would not cut my aftermarket keys. The fobs programmed perfectly, but I had to buy key blanks at exorbitant price, when the blanks in the fobs I have would have worked fine. Otherwise, they are great folks and do good work.
by Melody Markham on 03/24/2026
Thank you for taking the time to provide feedback regarding your experience with our team.
by 2026 HONDA CR-V TRAILSPORT Owner on 03/22/2026Verified Service
The employees were nice, the waiting area was comfortable, and the service was completed in a timely manner. We thought the initial complimentary service also included the differential service, but they did not include that, even though the HondaLink and the service alert said the A16 service was due.
by 2018 HONDA ACCORD EX-L Owner on 02/16/2026Verified Service
Alex High is very good. World class. He accommodates maintenance on 410 fleet cars for Ahresty Wilmington Corporation. Good representative of the Germain team and HONDA MOTOR CORP. at large. Good communications throughout each service appointment.
Jeff Fliegel
Sr Manager
by Melody Markham on 02/17/2026
Thank you for your business and for highlighting Alex's efforts in overseeing your company's automotive service needs. Please let us know if there is anything further he or the team may assist with.
by 2019 HONDA PASSPORT EXL Owner on 02/10/2026Verified Service
I drive from Columbus to go to this service department. It is about an hour drive. I know they will tell me what my cars need & not lie to me for a sale. It keeps me coming back. I also know that when I leave my car is safe to drive. The staff is super knowledgeable & friendly.
by Melody Markham on 02/10/2026
We truly value your business and thank you for traveling to allow our team to provide you with your automotive service needs. Your trust in our team to ensure you and your Honda stay safely on the road means so much. See you next time.
by 2025 HONDA CR-V SPORT TOURING Owner on 01/02/2026Verified Service
Took car in to get fuel efficiency checked out since its getting 10+ under what i was getting from prior repair of piston. I'm going to wait a few weeks but i'm still getting 25 or less mph when i was getting 35+ on every trip from my hybrid. Its saying I need an oil change on my app, but the tech said they changed it when they replaced piston also.
by Melody Markham on 01/16/2026
We are sorry to learn you were not completely satisfied. Please let us know if we may assist.
by 2009 HONDA FIT SPORT Owner on 12/29/2025Verified Service
This is the best Honda Service Dept. I have ever experienced!
The Service Reps. are so knowledgeable, personable, efficient, and kind. They make the customer feel that they are appreciated, and value their business. My car is running great and I value the Technicians who do all the work.
A big 'Thank You' to everyone at this Honda Service Department Dealership!
by Melody Markham on 01/16/2026
Our team is happy to know that you left knowing how valued you are. Thank you for sharing your positive experience with our team. See you next time.
by 2020 HONDA ODYSSEY EXL Owner on 12/20/2025Verified Service
The service rep was standing by my van when I stepped out of my vehicle. That's prompt service! Their recommended services were what I was expecting. I was told it would take about an hour. It took 50 minutes. My name was called, and I received a text saying my vehicle was ready. My van was parked inside the garage, so I didn't have to go out into the cold!
by Melody Markham on 12/23/2025
We are pleased to know that your recent visit met your expectations. Thank you for choosing Germain for your automotive service needs.
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Service Information
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15,452 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Germain Honda of Beavercreek specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Germain Honda of Beavercreek specializes in these makes, in addition to many others.
What do verified customers think about Germain Honda of Beavercreek in Beavercreek, OH?
Verified customers who visit Germain Honda of Beavercreek in Beavercreek, OH rate this business 4.7 out of 5 stars, with 2,127 reviews. 15,452 customers favorited this location.
How can I contact Germain Honda of Beavercreek in Beavercreek, OH?
To reach the sales team at Germain Honda of Beavercreek in Beavercreek, OH, call (937) 365-9550. To reach the service department, call (855) 798-2820
How can I schedule a service appointment with Germain Honda of Beavercreek in Beavercreek, OH?
What are the shop amenities offered by Germain Honda of Beavercreek in Beavercreek, OH?
Germain Honda of Beavercreek in Beavercreek, OH offers the following amenities: Complimentary Drinks, Free Wi-Fi, Kid's Playroom, Quiet Room and Snacks.
Does Germain Honda of Beavercreek in Beavercreek, OH have a service center?
Yes, Germain Honda of Beavercreek in Beavercreek, OH does have a service center. You can contact the service department at (855) 798-2820.
