by 2018 VOLVO S60 INSCRIPTION/PREMIER Owner on 10/09/2024Verified Service
Friendly, attentive, prompt
by Gengras Volvo on 10/09/2024
Thank you for the positive feedback about your recent experience with the Gengras Volvo team! We hope to see you again in the future!
by Shariq D. on 10/09/2024Verified Service
Great service and great work
by Gengras Volvo on 10/09/2024
Thank you for the positive feedback, Shariq! Our Gengras Volvo team looks forward to serving you again in the future!
by Karen F. on 08/29/2024Verified Service
Excellent customer service.
by Gengras Volvo on 08/29/2024
Reviews like this one make our day, Karen! Thanks from the Gengras Volvo team.
by Ellen L. on 07/30/2024Verified Service
Excellent service as always!
by Gengras Volvo on 07/30/2024
Hi Ellen, thank you for sharing your Excellent service experience with us at Gengras Volvo! We'll see you next time! Drive Safely!
by 2017 VOLVO V60 CROSS COUNTRY PREMIER Owner on 06/14/2024Verified Service
Very expensive. Communication was not done professionally. Shocked by the charges.
by Gengras Volvo on 07/16/2024
Thank you for the review. I'm sorry to hear that your experience with our team did not meet expectations. Your feedback is appreciated and will be used to help us improve our service & communication moving forward. If you'd like to share anything further, please feel free to contact me directly at your earliest convenience. Respectfully, Peter Busher - Service Manager - 860-727-6223
by 2024 VOLVO XC40 RECHARGE ULTIMATE Owner on 05/05/2024Verified Service
They skipped a step that put my safety at risk. Then they lost my key..
by Peter Busher on 05/06/2024
I apologize for the experience you had, please call me at 860 727 6223, so we can discuss.
by 2012 VOLVO XC70 T6 Owner on 04/29/2024Verified Service
They sent me a special price for an oil change with a coupon toward any work done. They had another special to check my belts etc which I said I wanted. I needed a bulb, come to find out two bulbs they said. I did not get the special pricing on the coupon I gave them, and they did not do the the other special at all. When I asked it was not on the receipt, He said they email me the results. Have not got them. I paid the regular rate for the oil change and Im not really happy.
by Gengras Volvo on 04/29/2024
I'm sorry to learn about your experience with the special pricing and services. We aim for transparency in all our dealings, so it's concerning that you didn't receive the expected discounts or communications. I'd like to help resolve this issue directly - please reach out at your earliest convenience so we can make things right. Thank you, Peter Busher - Service Manager - 860-727-6223
by Ryan G. on 04/11/2024Verified Service
Nick, Andy, Peter, always on top of it.
by Gengras Volvo on 04/12/2024
Hi Ryan,
We're so glad Nick, Andy, and Peter have provided consistent five-star service to you during each visit! We're grateful to have you in the Gengras Volvo family and look forward to seeing you next time. Thank you!
by 2016 VOLVO XC60 T6 PLATINUM Owner on 04/05/2024Verified Service
Professional service by experienced and courteous service personnel
by Gengras Volvo on 04/05/2024
We really appreciate you taking the time to leave Gengras Volvo this awesome review, thank you!
by Chelsea S. on 01/23/2024Verified Purchase
Amazing experience. Dealership was clean, friendly, knowledgeable, and forthcoming.
by Gengras Volvo on 01/23/2024
Hi Chelsea.S! Thank you for leaving us this five-star review at Gengras Volvo. We appreciate it!
by 2022 VOLVO XC40 T5 R-DESIGN Owner on 01/11/2024Verified Service
Clean, prompt and professional
by Gengras Volvo on 01/11/2024
We really appreciate you taking the time to leave Gengras Volvo this awesome review, thank you!
by 2018 VOLVO XC90 T6 Owner on 12/26/2023Verified Service
Great coffee in the lounge!
by Gengras Volvo on 12/27/2023
We really appreciate you taking the time to leave Gengras Volvo this awesome review, thank you!
by 2016 VOLVO V60 T6 R-DESIGN/T6 PLATIN Owner on 12/12/2023Verified Service
All expectations set and delivered as promised!
by Gengras Volvo on 12/12/2023
We really appreciate you taking the time to leave Gengras Volvo this awesome review, thank you!
by Shariq D. on 12/12/2023Verified Service
Great job and it was done quickly
by Gengras Volvo on 12/12/2023
Thank you for the positive review of Gengras Volvo, Shariq!
