Genesis Santa Monica

4.1
New Car Sales: (424) 392-6900Used Car Sales: (424) 622-7385Service: (424) 268-2390
Sales Open until 8:00 PM
Service Open until 5:00 PM
More Hours

255 New and Used Vehicles for Sale at Genesis Santa Monica

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Ratings & Reviews

Overall Rating
4.1
55 Verified Reviews
5 Star
65%
4 Star
11%
3 Star
7%
2 Star
4%
1 Star
13%
Sort by: Most Helpful
Read reviews that mention
by 2023 GENESIS GV60 PERFORMANCE Owner on 10/22/2026Verified Service
They fixed everything under warranty perfectly, and providing a loaner car made the whole process super convenient.
by Genesis Santa Monica on 10/24/2026
Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
by Benny R. on 11/25/2025Verified Shopper
The dealer never contacted me, not even with acknowledgement. However, they did use my information to send me more ads.
by 2024 GENESIS GV70 BASE/SPORT ADVANCED/ Owner on 07/10/2025Verified Service
FABULOUS SERVICE DEPT. MADE AN APPOINTMENT And brought my GV70 in. They delivered when completed service all items were done. First class service dept and Victor was terrific nice lounge. great staff this is mom second GV 70. great car. powerful twin turbo
by John K. on 05/23/2025Verified Shopper
The dealership took two days to get back to me after my original request. They insisted on my coming in to discuss the price. I explained to them that I live two hours away and that was not happening. I requested an OTD price and they didn't want to give one.
by Armando J. on 03/02/2025Verified Purchase
Seen the car i purchased online email them and they responded back the next day did all paperwork threw email, got to the dealership and all that was needed was to just get the keys the coworker were helpful had a lil misunderstanding but was fix nothing to get mad over
by 2023 GENESIS GV60 ADVANCED Owner on 10/17/2024Verified Service
You have the worst service department ever. You kept my car for over a week and no one returned any of my calls. Then after keeping my car for almost two weeks with the worst customer service ever you don't even wash it. When asked victor why he didn't return any of my three messages he said "that's my bad." Absolutely zero concern for your customers
by 2023 GENESIS GV70 BASE/SELECT/ADVANCED Owner on 04/26/2024Verified Service
Poor pickup and service and didn't wash and clean vehicle or reset computer. Also poor record keeping got email after my had been service that I needed to make service appointment just received another email yesterday stating my car almost ready to be returned had it back for over two weeks
by 2023 GENESIS GV80 BASE/ADVANCED/PRESTI Owner on 10/08/2023Verified Service
Not good!! One of the service advisors stated they did not have a loaner car available. Then at the last minute another service advisor said they did. They also got my address wrong. After already scheduling appointment at least eight days in advance.
by 2023 GENESIS GV60 PERFORMANCE Owner on 05/03/2026Verified Service
Great team and service completed soon that expected
by 2023 GENESIS GV80 BASE/ADVANCED/PRESTI Owner on 04/08/2026Verified Service
Great service, management and office.
by Denise M. on 02/16/2026Verified Service
Easy to schedule appt. Car was ready in the time frame estimated.
by 2014 KIA FORTE EX Shopper on 08/30/2025Verified Purchase
Very Good experience and friendly environment. Xavier and Brandon were very helpful in getting the car we wanted for my son. Thank you all
by 2023 GENESIS GV60 PERFORMANCE Owner on 07/24/2025Verified Service
Great experience! Jose made handled everything so quickly and professionally. I felt extremely taken care of and I truly value and appreciate what this service department has done.
by 2023 GENESIS GV60 PERFORMANCE Owner on 03/10/2025Verified Service
Same day service! it was long wait for service but they have very nice customer waiting room, lots of snacks and delicious coffee!!
by 2023 GENESIS G70 BASE/SPORT ADVANCED/S Owner on 02/19/2025Verified Service
Do not get your car serviced here! They will try to charge you even tho it's a warrantable repair. The service manager started in January and said they're still catching up on problems caused from months ago.
by 2023 GENESIS G70 BASE/SPORT ADVANCED/S Owner on 01/24/2025Verified Service
Car sat in the dealership for 2 months. They said the techs couldn't replicate the problem. Once I picked up the car the next week the techs heard it after driving around the block.
by Robert F. on 12/13/2024Verified Purchase
Exellent servcie and communication. They returned my calls and followed up. Transaction went very smoothly. They explained all of the options and made everything very clear. Made the buying experience very easy.
by 2024 GENESIS GV70 BASE/SPORT ADVANCED/ Owner on 11/10/2024Verified Service
ALL ISSUES FIXED THIS DEALERSHIP HAS A NICE NEW HOME, LOUNGE IS FIRST CLASS AND SERVICE MANAGER IS EXCELLENT. OSCAR DESERVES CREDIT FOR BEING A TOP PROFESSIONAL. SANTA MONICA GEBES IS AN EXCELLENT DEALERSHIP TO BUY YOUR VEHICLE
by 2023 GENESIS GV70 BASE/SELECT/ADVANCED Owner on 09/30/2024Verified Service
friendly service. there was an issue with the oil filter (leaking), so I had to take it back in to replace.
by 2022 GENESIS GV80 BASE/ADVANCED/ADVANC Owner on 05/01/2024Verified Service
I was put in the waiting room for more than an hour and nobody didn't care about me. Chris came up and took care of it nicely after.
1 - 20 of 55 results

Service Information

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520 Customer Favorites

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Top Services Performed

Based on CARFAX Service History, Genesis Santa Monica specializes in these services, in addition to many others.

  • Auto Maintenance
  • Battery Service
  • Brake Service
  • Check Engine Light Diagnosis
  • Electrical Repair
  • Emissions Inspection
  • Engine Service & Repair
  • Exhaust
  • Full Service Auto Repair
  • Mechanical Repair
  • Muffler Repair
  • Oil Change
  • Safety Inspection
  • Steering & Suspension
  • Tire Rotation
  • Tire Service & Repair
  • Transmission Service & Repair
  • Wheel Alignment

Top Makes Serviced

Based on CARFAX Service History, Genesis Santa Monica specializes in these makes, in addition to many others.

  • BMW
  • Genesis
  • Hyundai
  • Mercedes-Benz
  • Toyota

Shop Amenities

  • Complimentary Drinks
  • Courtesy Shuttle
  • Free Car Wash
  • Free Wi-Fi
  • Mobile Charging Station
  • Snacks

About Us

Get In Touch
Sales Information
New Car Sales: (424) 392-6900
Used Car Sales: (424) 622-7385
Today: Open until 8:00 PM
Sunday
10:00 AM - 6:00 PM
Monday
7:00 AM - 8:00 PM
Tuesday
7:00 AM - 8:00 PM
Wednesday
7:00 AM - 8:00 PM
Thursday
7:00 AM - 8:00 PM
Friday
7:00 AM - 8:00 PM
Saturday
9:00 AM - 8:00 PM
Service Information
Service: (424) 268-2390
Today: Open until 5:00 PM
Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
Closed

Frequently Asked Questions

What do verified customers think about Genesis Santa Monica in Santa Monica, CA?
Verified customers who visit Genesis Santa Monica in Santa Monica, CA rate this business 4.1 out of 5 stars, with 55 reviews. 520 customers favorited this location.
How can I contact Genesis Santa Monica in Santa Monica, CA?
To reach the sales team at Genesis Santa Monica in Santa Monica, CA, call (424) 622-7385. To reach the service department, call (424) 268-2390
How can I schedule a service appointment with Genesis Santa Monica in Santa Monica, CA?
You can schedule a service appointment at Genesis Santa Monica in Santa Monica, CA through CARFAX.
What are the shop amenities offered by Genesis Santa Monica in Santa Monica, CA?
Genesis Santa Monica in Santa Monica, CA offers the following amenities: Complimentary Drinks, Courtesy Shuttle, Free Car Wash, Free Wi-Fi, Mobile Charging Station and Snacks.
Does Genesis Santa Monica in Santa Monica, CA have a service center?
Yes, Genesis Santa Monica in Santa Monica, CA does have a service center. You can contact the service department at (424) 268-2390.