Gemba Automotive - Phoenix

4.8
Service: (855) 612-8670
Service Closed until 7:30 AM
More Hours
1451 N 32nd St Phoenix, AZ 85008
Website
Website

Ratings & Reviews

Overall Rating
4.8
82 Verified Reviews
5 Star
92%
4 Star
2%
3 Star
1%
2 Star
0%
1 Star
5%
Sort by: Most Helpful
Read reviews that mention
by 2006 HONDA ACCORD LX Owner on 06/23/2026Verified Service
I brought my car in for a pre-purchase inspection, and they were very thorough. They checked the car carefully, explained everything clearly, and gave me peace of mind before buying it. I really appreciated their honesty and professionalism. I absolutely recommend this shop.
by 2010 HONDA ODYSSEY EXL Owner on 01/25/2026Verified Service
I went in to replace an oil pan that was cracked during my previous trip at this location. I left with check engine light and other malfunction performance issues and the issue could not be resolved. I spent too much money for repairs and only left both times with more complications and an unreliable vehicle now.
by Latoya C. on 09/01/2025Verified Service
I had a great experience here! The customer service was excellent, and the waiting area was clean and comfortable. The staff was very informative and helpful without being pushy, which I really appreciated. They even offered snacks and drinks while I waited. I came in for an oil change, and they finished the job quickly and efficiently. I'll definitely be coming back!
by 2023 HYUNDAI PALISADE LIMITED Owner on 08/22/2025Verified Service
Great team here of skilled mechanics and front office customer service at Gemba. Been bringing my vehicles here for years for all kinds of services. They're trusted and reliable. They go above and beyond to quickly address issues and fix maintenance problems.
by 2018 HONDA PILOT TOURING Owner on 06/29/2026Verified Service
Great facilities, friendly service and affordable prices. I would highly recommend Gemba Automotive.
by 2015 FIAT 500 ABARTH Owner on 05/11/2026Verified Service
Great service as always, had a oil and filter change along with a tire rotation and windshield wipers while I waited. My go to place for friendly honest people. What more could you ask for?
by Darryl R. on 09/12/2025Verified Service
I liked, they found the issue quickly and was able to drive off and not have any down time form work.
by 2018 JEEP CHEROKEE LATITUDE PLUS Owner on 08/10/2025Verified Service
They did a great job. Had a leak in my fuel line and the pump was failing. The problem was fixed in a day.
by 2000 FORD F150 Owner on 08/04/2024Verified Service
John has been a pleasure to work with, his team's work was thorough in analysis and repair, communicating well while I was away, and made critical repairs fit my budget limit. Phoenix Automotive Repair stood out as they are accommodating to me being out of town for a few weeks and schedule around my return to pick-up the vehicle, notifying me of work completion days ahead. Highly recommended!
by 2014 JEEP CHEROKEE LATITUDE Owner on 07/30/2024Verified Service
I love to do my car service in this place. The principal thing is because they treat my car great, next and principal is because is difficult to found honest mechanics or services. Just great great great, thank you so much God bless you for great work
by 2016 CHEVROLET SILVERADO K3500 LT Owner on 11/20/2023Verified Service
Best independent mechanic shop in town, always reliable and they go out of their way to make sure you're taken care of. They even follow up with you to make sure everything is going smoothly, how cool is that? If you have multiple issues with your car and you can't fix them all at once, they'll send you a friendly reminder to have it fixed, I like this since it's easy to forget. I highly recommend this shop.
by 2021 JEEP GRAND CHEROKEE LAREDO Owner on 07/11/2026Verified Service
Nice and Professional. Straight to the point.
by 2018 KIA OPTIMA SXL Owner on 06/24/2026Verified Service
Great service! Would recommend
by 2014 HONDA ACCORD EX-L Owner on 06/15/2026Verified Service
Amazing customer service and great service.
by 2007 TOYOTA COROLLA CE/LE/S Owner on 06/08/2026Verified Service
Liked the hospitality and genuineness and affordable price!
by 2015 VOLKSWAGEN GTI Owner on 06/01/2026Verified Service
Very prompt. Staff courteous.
by 2018 NISSAN PATHFINDER S/SV/SL/PLAT Owner on 04/05/2026Verified Service
Found source of engine performance and replaced mass air flow sensor. Drives like new again.
by 2014 FORD FUSION SE Owner on 11/24/2025Verified Service
Totally excellent service, honest, reliable & affordable.
by 2013 FORD EDGE LIMITED Owner on 11/04/2025Verified Service
Availability, service, courteous and price.
by 2007 ACURA TL Owner on 10/17/2025Verified Service
Just fine everything goodv everything ok
1 - 20 of 82 results

Service Information

Top Services Performed

Based on CARFAX Service History, Gemba Automotive - Phoenix specializes in these services, in addition to many others.

  • Auto Maintenance
  • Battery Service
  • Brake Service
  • Check Engine Light Diagnosis
  • Electrical Repair
  • Engine Service & Repair
  • Exhaust
  • Full Service Auto Repair
  • Mechanical Repair
  • Muffler Repair
  • Oil Change
  • Safety Inspection
  • Steering & Suspension
  • Tire Service & Repair
  • Transmission Service & Repair
  • Wheel Alignment

Top Makes Serviced

Based on CARFAX Service History, Gemba Automotive - Phoenix specializes in these makes, in addition to many others.

  • Chevrolet Services
    Chevrolet
  • Ford Services
    Ford
  • Honda Services
    Honda
  • Nissan Services
    Nissan
  • Toyota Services
    Toyota

Shop Amenities

  • Complimentary Drinks
  • Courtesy Shuttle
  • Free Wi-Fi
  • Snacks

About Us

At Gemba Automotive, we stand apart by delivering our signature Gemba Hospitality—an experience built on the core values of integrity, transparency, excellence, respect, and teamwork that every member of our team lives by. Our mission is to change th...

Get In Touch
Service Information
Service: (855) 612-8670
Today: Closed until 7:30 AM
Sunday
Closed
Monday
7:30 AM - 5:30 PM
Tuesday
7:30 AM - 5:30 PM
Wednesday
7:30 AM - 5:30 PM
Thursday
7:30 AM - 5:30 PM
Friday
7:30 AM - 5:30 PM
Saturday
7:30 AM - 5:30 PM
1451 N 32nd St Phoenix, AZ 85008

Frequently Asked Questions

What do verified customers think about Gemba Automotive - Phoenix in Phoenix, AZ?
Verified customers who visit Gemba Automotive - Phoenix in Phoenix, AZ rate this business 4.8 out of 5 stars, with 82 reviews. 742 customers favorited this location.
How can I contact Gemba Automotive - Phoenix in Phoenix, AZ?
To reach the service department at Gemba Automotive - Phoenix in Phoenix, AZ, call (855) 612-8670
How can I schedule a service appointment with Gemba Automotive - Phoenix in Phoenix, AZ?
You can schedule a service appointment at Gemba Automotive - Phoenix in Phoenix, AZ through CARFAX.
What are the shop amenities offered by Gemba Automotive - Phoenix in Phoenix, AZ?
Gemba Automotive - Phoenix in Phoenix, AZ offers the following amenities: Complimentary Drinks, Courtesy Shuttle, Free Wi-Fi and Snacks.