by 2017 FORD F250 SUPER DUTY Owner on 05/15/2026Verified Service
I contacted the service department to schedule an appointment for my 2017 Ford F-250 Super Duty Diesel. I arrived at the dealership and met with Matt in Service he was very helpful and got my truck in quickly for the Oil Change. The service was great, and I was able to use a coupon for additional savings on the oil change package.
by Gary Yeomans Ford Knoxville on 05/16/2026
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
by 2013 FORD EDGE SE Owner on 05/04/2026Verified Service
Wasn't pleased on the explanation of my concern. Went in for an issue but the write up from the tech never explained what was wrong but only about something else that wasn't my major concern. Then expected to me to pay for something I didn't receive. I had to go up the service chain to get it corrected. This is not good the way I see it.
Focus on the issue first then submit your recommendations after.
by Gary Yeomans Ford Knoxville on 05/04/2026
Hello, thank you for bringing this to our attention. We're very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (865) 317-6211 to share more details about your visit so we can make things right.
by 2023 FORD BRONCO SPORT BIG BEND Shopper on 04/26/2026Verified Purchase
I really enjoyed working with Zack Weaver on getting me in the 2023 bronco sport. He did everything he could to make sure we were happy. And I enjoyed working with Clay Austin. He was very energetic and excited for us to get a new vehicle and was transparent with everything. Thank you for everything!
by Gary Yeomans Ford Knoxville on 04/27/2026
Hi, thank you so much for your feedback about Gary Yeomans Ford Knoxville! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by 1995 MERCURY GRAND MARQUIS LS Owner on 04/21/2026Verified Service
I bought the car here last May. It was due mostly for an oil change and tire rotation. But it had a bad taillight bulb and needed windshield wipers. They also recommended changing the filters and they noticed a lot of contaminants in the brake fluid. They gave the car all I needed and asked for and even gave it a wash - while accepting $40 off from coupons.
by Gary Yeomans Ford Knoxville on 04/21/2026
Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Gary Yeomans Ford Knoxville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
by 2025 FORD BRONCO BADLANDS Owner on 03/25/2026Verified Service
It took three hours to change the oil due to oil dropped down onto the hood and they had to take it to have it washed twice. Peyton was very helpful in explaining what had happened and made sure it got cleaned correctly so it wouldn't mess up the paint.
by Gary Yeomans Ford Knoxville on 03/26/2026
Hi, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (865) 317-6211 when you have a chance. Thank you, and we look forward to hearing from you.
by 2025 FORD MAVERICK XL Owner on 03/22/2026Verified Service
Service rep Cody was professional and courteous and Oil change, tire rotation and inspection was timely. My scheduled Ford recall software update to address parking issue could not be completed due to system that performs software update being down. So, now I will have to schedule another service to address recall.
by Gary Yeomans Ford Knoxville on 03/23/2026
Hi, thank you for taking the time to let us know how we did. We hope you have a great day!
by 2021 LINCOLN NAVIGATOR L BLACK LABEL Owner on 03/19/2026Verified Service
The service department came and picked up my vehicle from my home and then returned after completion. I was also able to pay electronically and never had to step foot into the dealership. This made it extremely convenient for me. Trevor is my service advisor and he has always been amazing at communicating and going above and beyond for me as a customer!
by Gary Yeomans Ford Knoxville on 03/20/2026
Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Gary Yeomans Ford Knoxville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
by 2026 FORD F350 SUPER DUTY Shopper on 03/15/2026Verified Purchase
Preston was absolutely wonderful. Very helpful from the start. I built and ordered a truck online that I had delivered to this dealership. Preston was very communicative and helpful through the whole process.
However, for the rest of the staff, they were more worried about turning a profit for themselves. They definitely did not have the customer(me) prioritized.
by Gary Yeomans Ford Knoxville on 03/16/2026
Hi, thank you for bringing this to our attention. We regret that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (865) 317-6211 to share more details about your visit so we can make things right.
by 2020 FORD EXPEDITION PLATINUM Owner on 02/22/2026Verified Service
Gary Yeomans Ford service department, as always, was phenomenal. They got my car in and got done in a very reasonable time with my oil change and checked my battery and found it to be weak and why my car was throwing codes. And all the service Team was very courteous and respectful and knowledgeable including Josh and Peyton.
by Gary Yeomans Ford Knoxville on 02/24/2026
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gary Yeomans Ford Knoxville! Please don't hesitate to reach out if there's anything additional we can do for you.
by Bruce P. on 02/22/2026Verified Service
Gary Yeomans Ford of Knoxville mobile serve was a great choice. The service technician Coopercame right to my house to service my RV that has a Ford E450 chassis. He was very professional and thorough, he also provided very useful information and recommendations. Very pleased with the service performed and the timeliness. Will definitely use them again.
by Gary Yeomans Ford Knoxville on 02/23/2026
Hi Bruce, we are pleased to hear of your experience with us here at Gary Yeomans Ford Knoxville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
by 2020 FORD EXPEDITION PLATINUM Owner on 01/06/2026Verified Service
Great service department, showed up for my appointment and the service team promptly took my car and began work on it. Replaced 2 heater hoses and had my car ready in a timely fashion. Great job Gary Yeomans service department. Couldn't ask for better service.
by Gary Yeomans Ford Knoxville on 01/07/2026
Here at Gary Yeomans Ford Knoxville, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!
by 2017 CHEVROLET TAHOE K1500 PREMIER Owner on 01/04/2026Verified Service
We didn't receive because the service advisor said we would be better off going to a Chevrolet dealership. We needed tire monitors replaced. When we purchased our Tahoe we also purchased extended warranty and were told that Yoemans would be happy to do any service needed.
by Gary Yeomans Ford Knoxville on 01/05/2026
Hello, thank you for bringing this to our attention. We're very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (865) 317-6211 to share more details about your visit so we can make things right.
by 2021 FORD F150 SUPERCREW Owner on 12/28/2025Verified Service
I'm a first time customer for service department. I found the dealership service department to be very clean and well organized - efficient operation, the service people were polite answered all my questions, preformed the repairs and had me on my way very quickly. I will use them for my next service and when I decide to upgrade to a new vehicle they will be at the top of my list of dealerships to buy from.
by Gary Yeomans Ford Knoxville on 12/29/2025
Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Andrew M. on 12/19/2025Verified Service
My service representative was excellent. He found some additional cost cutters on my Ford account for me that saved me quite a bit of money. 1st class operation all around, great customer waiting area, every was polite and were able to answer all my questions.
by Gary Yeomans Ford Knoxville on 12/20/2025
Thank you so much for your kind words about your experience here at Gary Yeomans Ford Knoxville. We try every day to satisfy our customers and it's always nice to know when we succeed. Please don't hesitate to reach out if there's anything additional we can do for you.
by 2011 FORD F250 SUPER DUTY Owner on 11/28/2025Verified Service
Service was great ,I was in and out very quick. Matt went above and beyond to make sure everything was done like I wanted . Couldn't be more pleased in the way he handled everything . Great employee ! Because of him I'll be using your facility for future needs . Thanks
by Gary Yeomans Ford Knoxville on 11/29/2025
Hi, we are pleased to hear of your experience with us here at Gary Yeomans Ford Knoxville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
by 2016 FORD ESCAPE TITANIUM Owner on 10/24/2025Verified Service
Home service for oil change and tire rotation. It was so convenient with no additional charge. Tech was so friendly. I had received notifications that I needed tires but the tech was honest with me and said my tires had good tread and did not need replacing. I appreciate that integrity.
by Gary Yeomans Ford Knoxville on 10/25/2025
Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by 2024 FORD F150 STX Owner on 10/17/2025Verified Service
Service department came to my residence, contacted with time and arrival. Great communication with time needed for factory recall. Completed recall, preformed "The Works" maintenance and requested wiper replacement. Returned vehicle to my home in the said time promised.
I will forever pass my local Ford dealer to return my business to Gary Yeomans Ford!
by Gary Yeomans Ford Knoxville on 10/18/2025
Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Gary Yeomans Ford Knoxville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
by 2016 FORD FUSION SE Owner on 10/16/2025Verified Service
The young man who worked with me was AWESOME and has renewed my faith in Gary Yeoman Ford.
I would recommend the service shop with reservation because I have several items going on with my car that pose a safety issue and am told I have to bring it back to have a more extensive examination on another day costing hundreds of dollars. Nevermind.
by Gary Yeomans Ford Knoxville on 10/16/2025
Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (865) 317-6211 when you have a chance. Thank you, and we look forward to hearing from you.
by 2017 KIA SORENTO LX/L Shopper on 10/14/2025Verified Purchase
Overall the experience was fine. There were issues with my car when I bought it that was not disclosed to me which are pricey to repair. 1 was covered under the warranty and 1 was not. It should have been but the fine print wouldn't cover it due to it being an emissions issue. So that was disappointing. I dont know if I would ever go back but the experience of shopping was ok.
by Gary Yeomans Ford Knoxville on 10/15/2025
Hi, thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with us. We will consider your comments to improve our processes in the future. Please get in touch with us at (865) 317-6211 so we can make things right.
by 2017 KIA SORENTO LX/L Owner on 10/14/2025Verified Service
The washer issues was fixed and covered under the warranty. Sadly the other issue should have been covered but they got me with the fine print. They said since it was an emissions issue it wasn't covered but still charged me for the diagnostic. This should have been checked and disclosed to me prior to the car being purchased. But as far as service goes they were nice and did a decent job.
by Gary Yeomans Ford Knoxville on 10/14/2025
Hi, thank you for bringing this to our attention. We're very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (865) 317-6211 to share more details about your visit so we can make things right.
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Service Information
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12,304 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Gary Yeomans Ford Knoxville specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Gary Yeomans Ford Knoxville specializes in these makes, in addition to many others.
What do verified customers think about Gary Yeomans Ford Knoxville in Knoxville, TN?
Verified customers who visit Gary Yeomans Ford Knoxville in Knoxville, TN rate this business 4.5 out of 5 stars, with 1,177 reviews. 12,304 customers favorited this location.
How can I contact Gary Yeomans Ford Knoxville in Knoxville, TN?
To reach the sales team at Gary Yeomans Ford Knoxville in Knoxville, TN, call (478) 654-8659. To reach the service department, call (865) 686-6576
How can I schedule a service appointment with Gary Yeomans Ford Knoxville in Knoxville, TN?
What are the shop amenities offered by Gary Yeomans Ford Knoxville in Knoxville, TN?
Gary Yeomans Ford Knoxville in Knoxville, TN offers the following amenities: Complimentary Drinks, Courtesy Shuttle, Free Car Wash, Free Wi-Fi and Snacks.
Does Gary Yeomans Ford Knoxville in Knoxville, TN have a service center?
Yes, Gary Yeomans Ford Knoxville in Knoxville, TN does have a service center. You can contact the service department at (865) 686-6576.
