GTX Auto Group, Inc. Reviews - Page 2

3.5
Car Sales: (513) 434-3072Service: (513) 324-6237

Ratings & Reviews

Overall Rating
3.5
49 Verified Reviews
5 Star
43%
4 Star
16%
3 Star
8%
2 Star
14%
1 Star
19%
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Read reviews that mention
by 2013 RAM 1500 SLT Shopper on 11/05/2021Verified Shopper
Did not want to negotiate best price on used high mileage truck Kelley blue book offered fair price range and dealer s price was 2x-3x higher price Purchased a truck already from different dealer who negotiated best price and fair price accepted
by Michelle S. on 07/23/2021Verified Shopper
The place had nice cars, for the rate of cars in terms of 9 to recent yrs, I believe there should been an warranty.
by Michael P. on 02/11/2021Verified Shopper
Complete waste of time & energy. Unreasonable demands on the part of the dealership, even in this day and age of "the virus" scare. Suggest you bypass this dealer and buy elsewhere, where you don't have to make an "appointment" to browse a vehicle.
by Greg Cossman on 02/16/2021
We're very sorry that asking you to make an appointment was such an inconvenience to you but the safety of our customers and staff are very important to us and something we won't compromise.
by Ilia L. on 03/16/2020Verified Shopper
I appreciate the follow up however, I am in research mode. Sales rep was too eager to sell and i am not ready to purchase. Overall I still believe they are a good source for vehicles.
by Mike S. on 12/16/2019Verified Shopper
I like dealer listings I did have some contact and asked for couple extra photos but never received them yet did receive couple follow up emails I need to recontact them but some things came up on my part so need to re check on cars statis
by William C. on 09/16/2019Verified Shopper
Dealership was prompt and informative with their e-mail response. Follow up, on their part, was courteous and they did not fill my in box.
by Andrew H. on 07/08/2019Verified Shopper
Applied for finance, never heard back and after sending few emails and trying to reachout to them, i bought elsewhere. Lack of communication is major
by John B. on 04/07/2019Verified Purchase
They were not upfront about all of the issues with this car. I still have unresolved issues with this car. I have been duped.
by Greg Z. on 02/04/2019Verified Shopper
They got back to me quickly after I emailed them concerning a car they had listed, sent extra information and asked when I would like to come check it out. Also, let me know when it sold, before I could get by to see it.
by 2015 BMW I3 REX Shopper on 05/08/2025Verified Purchase
Great price on a nice car, very efficient process for purchase and delivery.
by Landon B. on 11/21/2024Verified Purchase
They lie to your face, about small stuff. Who knows what else. I bought a car and spent over 20k. Had a headlight out, I find out that night. Took back to the dealership and asked that both headlight bulbs be replaced, not just 1. Both the manager and salesman, Albir, shook my hand and assured me that both had been changed. The next morning I could tell that was a lie. Headlights were 2 different shades. I waited a week to contact the salesman and also found the driver side marker light was out, the inside, door handle light is out an the license plate light was hanging out by the wires. I let Albir know, but have gotten no response. I'd avoid this dealership. They claim a "55 multipoint inspection", wonder what else was missed or lied about.
by David W. on 02/15/2024Verified Shopper
Salesperson was nice. I haven't made any purchases yet. I am still considering a new vehicle
by Makenlove E. on 03/03/2023Verified Purchase
I don't have experience but i'm.just like to buy this Chrysler but not cash
by 2009 SUBARU IMPREZA 2.5GT Shopper on 07/02/2022Verified Shopper
I just talked with them on the phone. They were responsive and friendly.
by 2009 MERCURY MARINER Shopper on 03/18/2022Verified Shopper
Spoke with Paul! Very Nice Fellow!
by Virginia S. on 10/03/2020Verified Shopper
the salesman has emailed us 3-4 times.
by Doralee S. on 05/31/2020Verified Shopper
I tried to get this car but my credit wouldn't let me.
by Duane P. on 03/26/2020Verified Shopper
Over the phone they were very cordial, but once we got to the dealership they were of little help and let us wait for over a half-hour before we had to go in and seek them out despite a salesperson telling us earlier that a person would be with us. Had the feeling that because we were buying used over new car they did not feel like we deserved the same considerations. Ultimately even after finding a car I liked, I left on principal and that I would not want uncaring & unhelpful salesperson to draw a dime of commission due to their attitude. Horrible service for used car buyers and would not recommend to anyone.
by Andrew R. on 03/08/2020Verified Purchase
2nd vehicle purchased in about 18 months. Greg was very helpful on both occasions.
by John V. on 02/22/2020Verified Shopper
I drove 50 miles to see this car which per phone conversation that it had no dents dings, etc.. Wrong! The car looked like it had been wrecked on every corner of the car, all kinds of warning lights lit up on dash, floor board on drivers side was soaking wet (leak) which I was told it was from ac condensate drain when it's been extremely cold outside, I know enough about mechanics to know that this wasn't true. Too cold for ac running, and drain line doesn't run inside interior of car, also not on drivers side even if it were to be. I was told that dealership was a high turnover low profit dealer and felt as of I was being pushed away. After that comment, and feeling of being pushed out the door, I decided to look elsewhere.
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