The visit was for an annual State Inspection. The work was done quickly and they were able to get the vehicle in at the scheduled appointment time. I like that I can schedule for a State Inspection. Many places don't, and a "walk-in" means you are at the bottom of their "to-do" list. The waiting area is comfortable and clean.
by Front Royal Buick GMC on 10/25/2026
Thank you for your wonderful review, Richard! We're glad to hear that your annual State Inspection went smoothly and that you appreciated our scheduling system at Front Royal Buick GMC. It's great to know you found our waiting area comfortable and clean. We look forward to seeing you again for your next visit!
Sincerely,
The Front Royal Buick GMC Team
by 2015 CHEVROLET CRUZE LT Owner on 09/13/2026Verified Service
I'm disappointed that the service crews did not inform me of a possible oil leak problem, this car is my nieces who is a single mom with three kids that she transports in this Cruze, after service at this shop it started leaking oil really bad, when we spoke to shop they stated that they noticed a lot of oil under the car, but failed to mention it when we paid for the other work. Disappointing for sure.
by Front Royal Buick GMC on 09/14/2026
Thank you for sharing your experience. We understand your concern regarding the oil leak that became apparent after service on your niece's Chevrolet Cruze and the information you were given about oil being present underneath the car. Our goal is to make sure customers are kept informed when additional conditions are identified during a service visit so they can better understand what may require attention.
Please feel free to contact us directly so we can learn more about the circumstances and review the details with you. Front Royal Buick GMC remains focused on providing thorough inspections and clear information throughout the service process.
Sincerely,
The Front Royal Buick GMC Team
by 2018 GMC SIERRA K1500 SLT Owner on 07/16/2026Verified Service
Great customer service, Logan went above and beyond to help me I've dealt with a lot of service writers and customer service from dealers and Logan was by far one of the best, very communitive quick scheduling and help me deal with the warranty. I highly recommend front Royal GMC Buick. They will have my business as long as I own my GMC pickup. Thanks again Logan.
by Front Royal Buick GMC on 07/16/2026
Thank you for your wonderful review! We're thrilled to hear that Logan provided you with exceptional service and support throughout your experience at Front Royal Buick GMC. Your recommendation means a lot to us, and we're grateful for your continued trust in our dealership. Our team is here for all your GMC needs, so don't hesitate to reach out anytime. Thanks again!
Sincerely,
The Front Royal Buick GMC Team
by Thomas C. on 01/30/2026Verified Purchase
The truck i wanted,we'll the night before was transfered to another dealership, they had it shipped back, also there online tool for trade in was real off on my truck trade in, it said the value of my trade in was $18,000, well the blue book value was $7500,, they showed me this, I was little upset about the difference but it didn't stop me from getting the truck
by Front Royal Buick GMC on 01/31/2026
Thank you for sharing your experience, Thomas. We appreciate your understanding regarding the transfer of the truck and the trade-in value. We always strive for transparency and are glad that you were still able to get the truck you wanted from Front Royal Buick GMC. Your feedback is valuable, and our team hopes to serve you again in the future.
Sincerely,
The Front Royal Buick GMC Team
by 2021 FORD EXPEDITION LTD Owner on 07/28/2026Verified Service
Logan, the service writer, is the absolute best. The service is always timely and professional. I would recommend Front Royal Buick GMC to anyone!
by Front Royal Buick GMC on 07/28/2026
Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Logan and found our service to be timely and professional. Your recommendation means a lot to us. We look forward to seeing you again at Front Royal Buick GMC!
Sincerely,
The Front Royal Buick GMC Team
by 2026 GMC SIERRA K3500 Owner on 07/26/2026Verified Service
Think it needed a fuel filter as I'm at 11 % don't think it'll make it till 20,000 miles before the light comes on
by Front Royal Buick GMC on 07/26/2026
Thank you for your feedback. We understand your concerns regarding the fuel filter for your GMC Sierra K3500. It's important to us that your vehicle performs optimally. We encourage you to reach out to Front Royal Buick GMC so we can assist you further and address any maintenance needs. Your satisfaction is our priority!
Sincerely,
The Front Royal Buick GMC Team
by Richard M. on 07/23/2026Verified Service
I took the car in on an annual inspection appointment. They brought it in immediately and completed the inspection quickly. I would not hesitate to recommend Front Royal Buick to anyone seeking a new/used car or to have their vehicle serviced there.
by Front Royal Buick GMC on 07/23/2026
Thank you for your wonderful review, Richard! We are thrilled to hear that you had a positive experience during your annual inspection with us at Front Royal Buick GMC. Your recommendation means a lot to us, and we appreciate your trust in our services. We look forward to assisting you again in the future!
Sincerely,
The Front Royal Buick GMC Team
by 2016 CADILLAC SRX PREMIUM COLLECTION Owner on 07/21/2026Verified Service
Had state inspection performed on my Cadilac SRX last week.
The service was performed all went well, I was in and out in short time.
The service adviser, and the mechanic were very professional.
by Front Royal Buick GMC on 07/22/2026
Sincere thanks for this generous feedback! We're glad to hear that your state inspection for your Cadillac SRX went smoothly and that our service team provided professional assistance. We appreciate your feedback and look forward to serving you again at Front Royal Buick GMC!
Sincerely,
The Front Royal Buick GMC Team
by 2023 GMC SIERRA K1500 AT4X Owner on 07/19/2026Verified Service
Appointment easy to schedule and time to complete was exceptional. I was in and out for tire rotation very quickly.
by Front Royal Buick GMC on 07/19/2026
Thank you for your kind words! We appreciate your feedback and are glad you had a smooth experience scheduling your appointment and that our team at Front Royal Buick GMC was able to serve you quickly for your tire rotation. We look forward to seeing you again soon!
The Front Royal Buick GMC Team
by 2019 GMC CANYON SLT Owner on 05/26/2026Verified Service
I knew what the cost upfront was gonna be and they were right on the numbers and had it done very quickly
by Front Royal Buick GMC on 05/26/2026
Glad you shared your experience with us! We're happy to hear that you had a positive experience with Front Royal Buick GMC and that we met your expectations with both pricing and speed. We appreciate your support and look forward to serving you again in the future!
Sincerely,
The Front Royal Buick GMC Team
by 2012 JEEP WRANGLER SAHARA Owner on 05/21/2026Verified Service
The Service Writer team was very efficient, attentive and professional. The repairs were completed as promised and my Jeep runs great!
by Front Royal Buick GMC on 05/21/2026
Appreciate you taking time to let us know how everything went! We're happy to hear that our Service Writer team provided you with efficient and professional service, and that your Jeep is running great after the repairs. We appreciate you choosing Front Royal Buick GMC and look forward to seeing you again for any future needs!
Sincerely,
The Front Royal Buick GMC Team
by 2025 GMC CANYON ELEVATION Owner on 04/21/2026Verified Service
I have enjoyed working with the service department at Front Royal Buick and GMC. Jason is friendly and courteous and always willing to help provide quality and excellent customer service.
by Front Royal Buick GMC on 04/21/2026
Thank you for your kind words! We are thrilled to hear that you have enjoyed working with our service department and that Jason has provided you with friendly and courteous service. At Front Royal Buick GMC, we strive to deliver quality customer service, and it's wonderful to know we met your expectations. We look forward to assisting you again in the future!
Sincerely,
The Front Royal Buick GMC Team
by 2008 CHEVROLET SILVERADO K1500 Owner on 04/18/2026Verified Service
Took 2 days to do a state inspection when I dropped it off the night before and called days ahead to get it done never got a call when it was done had to call to get any kind of information
by Front Royal Buick GMC on 04/18/2026
Thank you for sharing your experience. We understand your concerns regarding the timing of your state inspection and the communication during the process. At Front Royal Buick GMC, we aim to provide timely service along with clear updates so customers know the status of their vehicle. Your feedback regarding scheduling and follow-up has been noted and will be reviewed with our team.
Please get in touch with us directly if you would like to discuss this further. We are committed to improving coordination, communication, and the overall service experience.
Sincerely,
The Front Royal Buick GMC Team
by 2024 GMC TERRAIN AT4 Owner on 04/10/2026Verified Service
Inspection completed in a timely manner, Logan is always pleasant and assist with scheduling around my needs.
by Front Royal Buick GMC on 04/10/2026
Thank you for your wonderful review! We're glad to hear that your inspection was completed promptly and that Logan was able to assist you with scheduling around your needs. We appreciate your kind words and look forward to seeing you again at Front Royal Buick GMC!
Sincerely,
The Front Royal Buick GMC Team
by 2025 GMC ACADIA ELEVATION Owner on 04/09/2026Verified Service
After waiting for 7 months my running boards arrived a week earlier than expected! The service department & the gentleman in the parts department was excellent!!
by Front Royal Buick GMC on 04/09/2026
Thank you for your amazing feedback! We're pleased to hear that your running boards arrived earlier than expected and that you had a great experience with our service and parts departments at Front Royal Buick GMC. Our team appreciates your support, and we look forward to assisting you again in the future!
Sincerely,
The Front Royal Buick GMC Team
by 2024 GMC ACADIA UPLEVEL Owner on 04/05/2026Verified Service
I bought running board off the website. I had to call and schedule appt. They quoted me 1 hr on install. Almost 3 hrs later I was finished. I was not prepared for the wait.
by Front Royal Buick GMC on 04/06/2026
Thank you for sharing your experience with us. We appreciate your feedback regarding the installation time for your running boards. We understand that waiting longer than expected can be inconvenient. We strive to provide efficient service and will use your input to improve our processes. If you have any further concerns or suggestions, please feel free to contact Front Royal Buick GMC. We hope to serve you better in the future.
The Front Royal Buick GMC Team
by 2024 GMC CANYON DENALI Owner on 03/02/2026Verified Service
Friendly and efficient service staff. Service department was very responsive to communications and kept us updated. Very thoughtful and pleasant to deal with
by Front Royal Buick GMC on 03/02/2026
Thank you for your wonderful review! We truly appreciate your kind words about our friendly and efficient service staff. It's great to hear that our service department was responsive and kept you updated throughout your experience. We look forward to welcoming you back to Front Royal Buick GMC in the future!
Sincerely,
The Front Royal Buick GMC Team
by 2026 GMC SIERRA K2500 SLE Shopper on 11/28/2025Verified Purchase
Had a great experience at front royal gmc . The sales team (maynard) / finance team was very helpful and made sure i was satisfied with my purchase. The price was better than local competitors and will recommend to others.
by Front Royal Buick GMC on 11/28/2025
Thank you for your fantastic review! We're thrilled to hear that you had a great experience at Front Royal Buick GMC and that Maynard and our finance team were able to assist you effectively. We appreciate your recommendation and look forward to serving you and your referrals in the future!
Sincerely,
The Front Royal Buick GMC Team
by 2023 BUICK ENVISION ESSENCE Owner on 11/17/2025Verified Service
It was very easy to set up a service appointment online. I appreciate the convenience of this option.
by Front Royal Buick GMC on 11/17/2025
Thank you for your feedback! We're glad to hear that you found it easy to set up a service appointment online. At Front Royal Buick GMC, our team strives to provide convenient options for our customers. We look forward to assisting you again in the future!
Sincerely,
The Front Royal Buick GMC Team
by 2017 GMC ACADIA ALL TERRAIN Owner on 01/23/2025Verified Service
Service staff was friendly, courteous, and knowledgeable. They diagnosed the problem, faulty wiring harness causing the information system not to recognize when the vehicle was placed in "Park," and repaired it as quickly as could be reasonably expected.
by Front Royal Buick GMC on 01/23/2025
Thank you for sharing your experience! We appreciate your feedback and are glad to hear that our service staff at Front Royal Buick GMC provided friendly, courteous, and knowledgeable assistance. It's great to know that we could diagnose and repair the faulty wiring harness promptly. If there's anything more we can help you with in the future, please don't hesitate to reach out. We look forward to seeing you again!
Sincerely,
The Front Royal Buick GMC Team
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Service Information
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3,052 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Front Royal Buick GMC specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Front Royal Buick GMC specializes in these makes, in addition to many others.
What do verified customers think about Front Royal Buick GMC in Front Royal, VA?
Verified customers who visit Front Royal Buick GMC in Front Royal, VA rate this business 4.7 out of 5 stars, with 316 reviews. 3,052 customers favorited this location.
How can I contact Front Royal Buick GMC in Front Royal, VA?
To reach the sales team at Front Royal Buick GMC in Front Royal, VA, call (540) 215-7197. To reach the service department, call (540) 384-4893
How can I schedule a service appointment with Front Royal Buick GMC in Front Royal, VA?
