by 2018 CADILLAC XT5 Owner on 09/23/2025Verified Service
I took my car there for oil change and also to get the A/C fix. However, I noticed there was a leakage whenever I turn on the A/C so I took it back there to get it fixed. So the leaking stopped, however, when I turn on the A/C, there's no cool air coming out. Now, I have to make another appointment for them to check it again
by Fremont Cadillac on 09/23/2025
Thank you for sharing your experience with us. I understand your concerns regarding the A/C issues you encountered after your service at Fremont Cadillac. I appreciate your feedback and would like to assure you that we strive to maintain our high standards. Please reach out to me directly so I can discuss this with you further or if you need assistance scheduling an appointment. I value your business and want to ensure your satisfaction.
Sincerely,
Admir Besic - GM
admirb@cacargroup.com
by 2020 CADILLAC CT5 PREMIUM LUXURY Owner on 01/15/2025Verified Service
Brought my vehicle in for a scheduled appointment on Wednesday at 08:00. Was notified that afternoon that a part was needed to complete the repair. Part Arrived on Thursday morning at 08:00. My vehicle repair was not completed until noon on Friday.
by Fremont Cadillac on 01/16/2025
Thank you for sharing your experience with us. I understand that waiting longer than expected for your vehicle repair can be frustrating, especially when you had a scheduled appointment. I appreciate your patience and feedback, as it helps us improve our services. If you have any further concerns, please feel free to reach out to me at Fremont Cadillac. Your satisfaction is important to me!
Sincerely,
Admir Besic - GM
admirb@cacargroup.com
by 2014 CADILLAC SRX PERFORMANCE COLLECT Owner on 09/24/2025Verified Service
Everything was communicated clearly and completed in time! Very reliable and high quality customer service!
by Fremont Buick GMC Cadillac on 09/25/2025
Thank you for your wonderful review! I'm thrilled to hear that everything was communicated clearly and completed in a timely manner. At Fremont Buick GMC Cadillac, our team strives to provide reliable and high-quality customer service, and it's great to know we met your expectations. We look forward to seeing you again soon!
Best,
Admir Besic, admirb@cacargroup.com
by 2019 GMC SIERRA K1500 SLE Owner on 09/24/2025Verified Service
Easy online scheduling. Promised completion time was met. Price was high. GM will not take responsibility for the faulty 8 speed transmissions!
by Fremont Cadillac on 09/26/2025
Thank you for sharing your experience. I understand your concerns regarding the cost of service and the issues you noted with the GM 8-speed transmission. At Fremont Cadillac, our goal is to provide accurate scheduling and timely service, and it's good to know your appointment was completed as promised.
If you'd like to discuss your visit further, please feel free to contact me directly. Your feedback is valuable to us.
Sincerely,
Admir Besic - GM
admirb@cacargroup.com
by 2016 GMC TERRAIN SLT Owner on 09/23/2025Verified Service
Fremont GMC has been servicing my car for almost 10 years. Great customer service and care. They're very patient with my questions and explain what they're doing every step of the way. Advisor Mohamed is helpful and courteous.
by Fremont Cadillac on 09/23/2025
Thank you for your wonderful review! I truly appreciate your loyalty to Fremont Cadillac over the past 10 years. It's great to hear that you have had such a positive experience with our customer service and that Mohamed has been helpful and courteous in assisting you. We look forward to continuing to provide you with excellent service and care. Please feel free to reach out anytime with any questions. See you next time!
Sincerely,
Admir Besic - GM
admirb@cacargroup.com
by 2024 GMC YUKON/DENALI Owner on 09/06/2025Verified Service
Polite, fast, efficient and great. First time there with new vehicle purchased at separate dealership in different state.
by Fremont Cadillac on 09/06/2025
Thank you for your wonderful review! I'm so glad to hear that you had a positive experience with us at Fremont Cadillac. It's great to know you found our team to be polite, fast, and efficient. We appreciate your visit and hope to see you again next time! Enjoy your new vehicle!
Sincerely,
Admir Besic - GM
admirb@cacargroup.com
by 2020 CADILLAC XT4 SPORT Owner on 08/23/2025Verified Service
I haven't had such an amazing service for a long time. Matt was helping me out to go through the service and he did an awesome job. A true next level service experience.
by Fremont Buick GMC Cadillac on 08/23/2025
Thank you for your kind words! I'm thrilled to hear that you had an amazing service experience at Fremont Buick GMC Cadillac. It's great to know that Matt provided you with the next-level service we strive for. We look forward to assisting you again in the future!
Best,
Admir Besic, admirb@cacargroup.com
by 2023 TESLA MODEL 3 Owner on 08/02/2025Verified Service
Very bad treatment. The accountant does not understand anything about his job. There is no respect for people. The worst place I have ever bought a car from. He does not even deserve a star
by Fremont Buick GMC Cadillac on 08/04/2025
Thank you for sharing your experience with us. I understand that your interaction regarding your recent car purchase at Fremont Buick GMC Cadillac was not satisfactory, and I appreciate your feedback. We strive to maintain high standards in customer service, and your concerns are important to me. Please consider reaching out to me directly so I can address this matter further and learn more about your experience. Your insights are valuable in helping us improve our services.
Best,
Admir Besic, admirb@cacargroup.com
by 2008 CADILLAC CTS HI FEATURE V6 Owner on 05/15/2025Verified Service
Eddie kept me informed the whole time. He was polite, helpful, knowledgeable and very patient. The car came back washed and clean and running just fine.
by Fremont Cadillac on 05/15/2025
Thank you for your fantastic review! We're thrilled to hear that Eddie provided you with such excellent service throughout your experience at Fremont Cadillac. It's great to know that you received your car back clean and running smoothly. We appreciate your feedback and look forward to assisting you again in the future!
Sincerely,
Admir Besic - GM
admirb@cacargroup.com
by Mele T. on 05/07/2025Verified Service
Everything they serviced on the car was top tier. The car was beautifully serviced and i loved it. thank you so much.
by Fremont Cadillac on 05/07/2025
Thank you, Mele! We truly appreciate your kind words and are delighted to hear that you loved the service on your car at Fremont Cadillac. Our team strives to provide top-tier service, and your feedback reinforces our efforts. We look forward to seeing you again soon!
Sincerely,
Admir Besic - GM
admirb@cacargroup.com
by 2020 CHEVROLET SILVERADO K2500 HIGH CTRY Owner on 03/09/2025Verified Service
Schedule My appointment with Fremont Chevrolet was super easy the had it the parts ready, I drop my truck on the morning by Noon time My truck was ready to pick up, so far this guys did the job successfully
by Fremont Cadillac on 03/09/2025
Thank you for your wonderful review! We're thrilled to hear that scheduling your appointment with Fremont Cadillac was so easy and that we had the parts ready for your truck. It's great to know that you had a quick turnaround time and that our team was able to successfully complete the job. We appreciate your kind words and look forward to assisting you again in the future!
Sincerely,
Admir Besic - GM
admirb@cacargroup.com
by 2017 CADILLAC CT6 LUXURY Owner on 01/27/2025Verified Service
Quick recognition and identificstion of service needed, quick cost and time estimate and pleasant waiting area with snacks,Drinks and TV
by Fremont Cadillac on 01/27/2025
Thank you for your wonderful review! I'm thrilled to hear that you had a positive experience at Fremont Cadillac, and I appreciate your recognition of our quick service and comfortable waiting area. I strive to provide our customers with all the comforts, including snacks and entertainment, while they wait. I look forward to seeing you again!
Sincerely,
Admir Besic - GM
admirb@cacargroup.com
by 2021 GMC YUKON AT4 Owner on 01/16/2025Verified Service
Online appointment easy to schedule. Vehicle taken in quickly, pleasant service advisor. Clean waiting area, even the coffee was good. Got home and checked, all good oil level perfect and topped up washer. Tires all even at right pressures. Nice
by Fremont Cadillac on 01/17/2025
Thank you so much for your fantastic review! We're thrilled to hear that you had a smooth experience scheduling your appointment and that our team, especially the service advisor, provided pleasant assistance. It's great to know you enjoyed our clean waiting area and that everything was up to standard with your vehicle, including the oil and tire pressures. We truly appreciate your feedback! We look forward to seeing you again at Fremont Cadillac!
Sincerely,
Admir Besic - GM
admirb@cacargroup.com
by 2008 CADILLAC CTS HI FEATURE V6 Owner on 11/20/2024Verified Service
The people that check you in are friendly and knowledgeable. They keep you informed while your car is there.
by Fremont Buick GMC Cadillac on 11/20/2024
Thank you for your wonderful feedback! We appreciate you taking the time to share your experience with us at Fremont Buick GMC Cadillac. It's great to hear that our team made you feel informed and welcomed during your visit. We look forward to seeing you again!
Best,
Admir Besic, admirb@cacargroup.com
by 2023 CADILLAC CT4-V BLACKWING Owner on 10/18/2024Verified Service
Very easy same day appointment via website. Took the car in right away, gave me all the options and the pricing and took care of the issue while I waited in the lounge. This is my third visit here. Always courteous and friendly.
by Fremont Buick GMC Cadillac on 10/18/2024
Thank you for your wonderful review! We're so glad to hear about your positive experiences at Fremont Buick GMC Cadillac. It's great to know that our team was able to assist you efficiently and make your visits enjoyable. We truly appreciate your loyalty and look forward to welcoming you back for your next appointment!
Best,
Admir Besic, admirb@cacargroup.com
by 2020 GMC SIERRA K3500 DENALI Owner on 03/31/2024Verified Service
We had issues with condensation on the inside of the front window in the mornings. I took it in and they found the back window frame was cracked. They sent in all the paperwork to get GM to replace it since the bumper to bumper warranty was off the truck. They completed it and GM picked up the bill on it and the truck is fine now thank you Adrian at Fremont GMC.
by Fremont Cadillac on 04/03/2024
Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care!
Sincerely,
Admir Besic - GM
admirb@cacargroup.com
by 2016 CADILLAC ATS-V Owner on 02/10/2024Verified Service
I went in for a scheduled oil change and multi point check, tire rotation, etc. I was in on time, and they completed the services in 2 hours; and I was on my way. The staff was courteous and organized. I always get my Cadillac serviced at that Cadillac dealer, and recommend it.
by Fremont Buick GMC Cadillac on 02/13/2024
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you.
Best,
Admir Besic, admirb@cacargroup.com
by 2021 CHEVROLET SILVERADO K1500 LT Owner on 10/11/2023Verified Service
I was very satisfied customer with the Service I obtained @ Fremont Cadillac GMC Buick. I took my 2021 Chevy Silverado @ Fremont Chevrolet and they were all book they sent me to this dealer to an oil change. They were very able to acomódate me the same day to do my oil change for my truck within 2/hrs.
Excellent Service I was very happy with MO he is a very nice guy. Keep up the good work MO.
Thank! David Diaz.
by Fremont Buick GMC Cadillac on 10/12/2023
Thank you for your kind words. We feel our service department is what makes Fremont Buick GMC Cadillac special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment.
Best,
Admir Besic, admirb@cacargroup.com
by 2016 CADILLAC ATS Owner on 07/04/2023Verified Service
I have received an excellence service from Mr. Julian Rucki Service Advisor.
He's very friendly, kind, knowledgeable and experience. He and the Technician always take good care of my car. Julian is the best of the best service advisor.
Thank you, Julian.
by Fremont Buick GMC Cadillac on 07/06/2023
Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers.
Best,
Admir Besic, admirb@cacargroup.com
by 2017 BUICK ENCORE PREMIUM Owner on 05/09/2023Verified Service
The advisor forgot to include the 15% discount in my final bill even though I spent time to forward him the discount ads on the spot. I finally got the discount after I checked the bill and remind him the fact...Need to pay more attention on save $$$ for customers...
by Admir Besic on 05/12/2023
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please dont hesitate to call us if youd like to discuss anything in greater detail.
Best,
Admir Besic, admirb@cacargroup.com
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Service Information
29 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Fremont Buick GMC Cadillac specializes in these services, in addition to many others.
Oil Change
Tire Rotation
Tire Service & Repair
Top Makes Serviced
Based on CARFAX Service History, Fremont Buick GMC Cadillac specializes in these makes, in addition to many others.
What do verified customers think about Fremont Buick GMC Cadillac in Fremont, CA? Verified customers who visit Fremont Buick GMC Cadillac in Fremont, CA rate this business 4.4 out of 5 stars, with 248 reviews. 29 customers favorited this location.How can I contact Fremont Buick GMC Cadillac in Fremont, CA? To reach the sales team at Fremont Buick GMC Cadillac in Fremont, CA, call (510) 270-2972. To reach the service department, call (510) 270-2972Does Fremont Buick GMC Cadillac in Fremont, CA have a service center? Yes, Fremont Buick GMC Cadillac in Fremont, CA does have a service center. You can contact the service department at (510) 270-2972.
