Franz Auto Service, Inc.

5.0
Service: (845) 622-8967
Service Closed until 8:00 AM on Monday
More Hours
117 N Chestnut St New Paltz, NY 12561

Ratings & Reviews

Overall Rating
5.0
318 Verified Reviews
5 Star
99%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
0%
Sort by: Most Helpful
Read reviews that mention
by 2019 VOLKSWAGEN TIGUAN SEL PREM/R-LINE Owner on 08/05/2026Verified Service
Rose took such good care of us, as usual. I needed new tires and she drew up a couple of quotes for tires and texted me all the info right away. The service was done quickly and I can always rely on the work of the technicians at Franz! Thank you!
by 2015 KIA SPORTAGE LX Owner on 07/25/2026Verified Service
Able to make an appointment just a few days after I called. Print out of the alignment computer information showed how I needed the alignment. Car is driving much better - oil change and tires totated. Fair charge for all this. Nice customer service.
by 2016 RAM 1500 ST Owner on 06/05/2026Verified Service
Billy & Rose are amazing! They always go above & beyond & look for multiple solutions to car issues. They clearly present what's wrong & offer insights into how to tackle the issue & most importantly, save the customer money! They've treated me like family & I cannot refer them enough!
by 2023 FORD RANGER XL/XLT/LARIAT Owner on 05/20/2026Verified Service
Always the best auto service as well as customer service. We wouldn't go anywhere else. We rely on our vehicles not just for transportation but for safety. The mechanics can trouble shoot problems and Rose is the absolute best to greet us when at arrival and pick up.
by 2012 VOLKSWAGEN PASSAT S Owner on 09/14/2026Verified Service
They are always a great garage they never cheat you and are honest and get the job done the right way always. I would recommend them to everyone looking for a honest garage.
by 2015 TOYOTA SIENNA LE Owner on 08/30/2026Verified Service
Franz Auto Repair is knowledgeable, caring and honest. They assess situation quickly and are concerned with their customers safety.
by 2008 TOYOTA PRIUS Owner on 08/28/2026Verified Service
First rate. I've been a customer for many years and based on my experience, I highly recommend Franz Auto Service. They are knowledgeable, reasonably priced and very nice people.
by 2013 HYUNDAI SONATA GLS Owner on 07/07/2026Verified Service
They have great personality, and the work is great. And they guarantee the work I would send anybody there
by 2012 NISSAN MURANO S/SL/LE Owner on 06/20/2026Verified Service
This is a great shop. Very honest and good quality work. I highly recommend them in the New Paltz area.
by 2012 SUBARU IMPREZA LIMITED Owner on 06/07/2026Verified Service
I liked the personal and professional service I received. Everything done with updates. Great Service, great garage!
by 2016 SUBARU FORESTER 2.5I LIMITED Owner on 06/01/2026Verified Service
Service was great! Did an inspection even though not scheduled. Reasonable friendly an knowledgeable. Been going here for many years!
by 2008 SUBARU TRIBECA LIMITED Owner on 06/01/2026Verified Service
Friendly, efficient service. They take you in at your appointed time and usually have all parts in stock, so no extra waiting!
by 2018 SUBARU FORESTER 2.5I PREMIUM Owner on 05/08/2026Verified Service
Always the best customer service and the highest-quality work. I have used them for years. Constantly recommending friends and family to them. HIGHLY RECOMMEND!!!
by 2015 SUBARU IMPREZA LIMITED Owner on 04/18/2026Verified Service
Trustworthy, Dependable, knowledgeable, competitive pricing, top-notch four star customer service service.
by 2023 CHEVROLET TRAVERSE LT Owner on 03/15/2026Verified Service
Been going to Franz Auto for more than 15 years. Been driving my own cars for even longer so I've experienced some other shops. These folks are the best ever. Whole family goes here.
by 2023 CHEVROLET MALIBU LT Owner on 02/28/2026Verified Service
Billy and Rose are the best. They run their shop with honesty and integrity! We are so lucky to have them in New Paltz!
by 2016 SUBARU LEGACY 2.5I LIMITED Owner on 02/22/2026Verified Service
Quick, effective and friendly service, as usual. It's a pleasure to support Bill and Rose, the very definition of 'service with a smile.'
by 2016 CHEVROLET K1500 SUBURBAN LTZ Owner on 01/02/2026Verified Service
They took my vehicle in at the time of the appointment The service was done in a timely matter, and the vehicle was returned clean
by 2019 HONDA CR-V LX Owner on 12/18/2025Verified Service
Rose and Billy have always provided warm, friendly and excellent service. I have always been satisfied with the work and advice Billy has done and given over the years.
by 2014 VOLKSWAGEN JETTA SE Owner on 12/08/2025Verified Service
Franz Auto Service is an excellent shop to get your vehicle serviced. They are timely and fair with their customers.
1 - 20 of 318 results

Service Information

Top Services Performed

Based on CARFAX Service History, Franz Auto Service, Inc. specializes in these services, in addition to many others.

  • Auto Maintenance
  • Battery Service
  • Brake Service
  • Check Engine Light Diagnosis
  • Electrical Repair
  • Emissions Inspection
  • Engine Service & Repair
  • Exhaust
  • Full Service Auto Repair
  • Mechanical Repair
  • Muffler Repair
  • Oil Change
  • Safety Inspection
  • Steering & Suspension
  • Tire Service & Repair
  • Transmission Service & Repair
  • Wheel Alignment

Top Makes Serviced

Based on CARFAX Service History, Franz Auto Service, Inc. specializes in these makes, in addition to many others.

  • Chevrolet Services
    Chevrolet
  • Ford Services
    Ford
  • Honda Services
    Honda
  • Subaru Services
    Subaru
  • Toyota Services
    Toyota

Shop Amenities

  • Complimentary Drinks
  • Free Wi-Fi

About Us

Get In Touch
Service Information
Service: (845) 622-8967
Today: Closed until 8:00 AM on Monday
Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
Closed
117 N Chestnut St New Paltz, NY 12561

Frequently Asked Questions

What do verified customers think about Franz Auto Service, Inc. in New Paltz, NY?
Verified customers who visit Franz Auto Service, Inc. in New Paltz, NY rate this business 5 out of 5 stars, with 318 reviews. 488 customers favorited this location.
How can I contact Franz Auto Service, Inc. in New Paltz, NY?
To reach the service department at Franz Auto Service, Inc. in New Paltz, NY, call (845) 622-8967
How can I schedule a service appointment with Franz Auto Service, Inc. in New Paltz, NY?
You can schedule a service appointment at Franz Auto Service, Inc. in New Paltz, NY through CARFAX.
What are the shop amenities offered by Franz Auto Service, Inc. in New Paltz, NY?
Franz Auto Service, Inc. in New Paltz, NY offers the following amenities: Complimentary Drinks and Free Wi-Fi.