by 2013 HONDA CIVIC SI Owner on 10/21/2025Verified Service
Sorry service I've ever had. I took my car there for a water leak.They ended up scratched the roof from putting something on top my car. Then they damage the undercarriage in my car and didn't tell me about it and act like it was my fault. I'll never take my car back there
by Flow Honda In Winston-Salem on 10/23/2025
Thank you for reaching out to us. We aim for careful handling and transparent communication throughout every repair process. I'd like the chance to speak with you directly about your experience, so I can learn more as soon as possible. Please call me at. Thank you, Chris Moore, Service Manager - (336) 785-3380.
by 2024 HONDA CR-V EXL Owner on 10/15/2025Verified Service
More maintenance due, than expected. LOF, Transmission Service, Differential Service, Air & Cabin Filters. Cost seems a bit high. No discounts offered for this much service.
Kept well informed of progress. Greeting area and waiting area was clean and comfortable.
by Flow Honda In Winston-Salem on 10/16/2025
Thank you for sharing your valuable feedback! We are glad to hear that you were well-informed throughout your visit and enjoyed our clean facilities at Flow Honda In Winston-Salem. We understand your concerns about the costs and services, and we will make sure to pass your feedback along to the appropriate team.
by 12mretired@gmail C. on 08/21/2025Verified Service
I had no wait time upon arrival. My service advisor explained my recall process. Mr. Ecclesiastical was friendly and kept me abreast of the service progress. The waiting area was comfortable. This was my first visit, but I don't anticipate that it will be my last. I was pleased with the service.
by Flow Honda In Winston-Salem on 08/21/2025
We're so glad you felt well cared for by our team! Thank you for choosing Flow Honda in Winston-Salem and for sharing your experience. We look forward to serving you again down the road! Safe travels!
by 2016 HONDA ODYSSEY EXL Owner on 08/12/2025Verified Service
This is more of a feedback / process improvement, I'd recommend letting the customer know that certain tasks may take 3-5 hours to complete so they can make a decision to sit around all day or find a ride home and return at the end of the day when their vehicle is ready. When Flow/ Technician sends the recommend service they should state timeframe for each service is something I'd like to see in the future.
by Flow Honda In Winston-Salem on 08/13/2025
Thank you for sharing your feedback with us. We appreciate the suggestion about providing time estimates for services, as it can certainly help our customers plan their day better. We'll definitely take this into consideration to improve our process and communication moving forward. If there's anything else you'd like to discuss or suggest, feel free to reach out anytime!
- Chris Moore - Service Manager - 336-785-3380
by 2018 HONDA CR-V EXL Owner on 07/10/2025Verified Service
I like the way everything was handled from start to end with the exception of the service technician who didn't rest my dash indicators. I depend of those indicators to let me know what's due and when; therefore, resetting them is very important to me. I did receive a follow-up call from a manager in reference to this. Overall, the service was good.
by Flow Honda In Winston-Salem on 07/10/2025
Your positive rating means a lot to us. Thank you for choosing Flow Honda of Winston-Salem and for highlighting some areas of improvement. Safe travels ahead!
by 2025 HONDA CR-V SPORT-L Owner on 05/01/2025Verified Service
We do not live in Winston Salem but vist several times a year. When we do and our honda is near time for service, we see Flow Honda. The service writers are polite and efficient. The work is always done correctly and we leave with a free car wash. How good is that!!!
by Flow Honda In Winston-Salem on 05/02/2025
Thank you for choosing Flow Honda in Winston-Salem whenever you're in town! We're delighted to hear that our team consistently provides polite and efficient service, along with a complimentary car wash. Safe travels until your next visit!
by 2017 HONDA CR-V TOURING Owner on 04/28/2025Verified Service
Service advisor Josh was very professional as was the technician who worked on my CRV. I'm sorry I don't remember his name.
They had to keep my car due to sourcing the parts but it wasn't long. My CRV runs like new. The problem was a bad head gasket. The only symptom to this failure was it ran rough at startup.
by Flow Honda In Winston-Salem on 04/28/2025
Thank you for sharing your experience with us at Flow Honda in Winston-Salem! We're glad to hear that Josh and our technician provided professional service and got your CRV running like new. We appreciate your patience during the repair process, and we're here if you need anything else!
by 2017 HONDA CR-V EXL Owner on 01/02/2025Verified Service
They performed a great diagnosis on a car that Honda should have recalled years ago!!! We ended up trading in the 2017 CR-V -XL for a 2022 CR-V Touring. Hope we have better luck.
The clinician was kind enough to not charge us for the service once he saw how many repairs we had to make over the last 5 years!!! So VERY KIND OF HIM!
by Flow Honda In Winston-Salem on 01/03/2025
Thank you for sharing your experience with Flow Honda in Winston Salem! We're glad to hear that our team provided excellent service and helped make the transition to a 2022 CR-V Touring smooth. We hope you enjoy the new ride!
by 2025 HONDA PILOT ELITE Owner on 10/19/2025Verified Service
My first time and first oil change. I felt welcomed and also was kept informed.
Will look forward to returning.
by Flow Honda In Winston-Salem on 10/20/2025
Thank you for sharing your first service experience with us! We are so glad you felt well taken care of by our team. See you next time! -Flow Honda in Winston-Salem
by 2017 HONDA CR-V EX Owner on 10/14/2025Verified Service
Cody did a great job checking me in and keeping me informed while I was waiting for my car to be serviced. Wait time was very minimal very pleased with my service at Flow Honda.
by Flow Honda In Winston-Salem on 10/14/2025
Thank you for sharing your experience with Cody! We're glad to hear everything went smoothly. We appreciate your business and hope to see you again at Flow Honda in Winston-Salem. Safe travels!
by 2016 HONDA PILOT EX Owner on 10/02/2025Verified Service
Cody and Remy in service are great! They let me know every step of the way what was going on with my car. I don't remember his name, but I also got to meet the mechanic that put my new engine in so I could thank him for a job well done.
by Flow Honda In Winston-Salem on 10/02/2025
Thank you for sharing your great experience with Cody, Remy, and our skilled mechanic! We truly appreciate your business, and we're excited to share your feedback with the team. See you next time at Flow Honda in Winston-Salem!
by Payneluke@gmail C. on 09/20/2025Verified Service
Very impressed and pleased with the quick turnaround and the pleasant experience all around. Thank you.
by Flow Honda In Winston-Salem on 09/21/2025
We are so glad to receive your five-star rating and for sharing your feedback about our fast turnaround times! Thank you from all of us at Flow Honda in Winston-Salem!
by 2020 HONDA PILOT EXL Owner on 09/17/2025Verified Service
Great service. They kept their word I would be able to get to my next appointment. Dallas was informative. Kept me in the loop.
by Flow Honda In Winston-Salem on 09/17/2025
We're happy to hear Dallas took such good care of you! Thanks for choosing Flow Honda in Winston-Salem and for sharing your support. Safe travels!
by 2023 HONDA RIDGELINE RTL-E Owner on 09/11/2025Verified Service
Dallas, helped me as I did not have an appointment. I came in because one tire had a slow leaked. So, I was close to getting an oil change and inspection. Dallas got all these things done will I waited.
by Flow Honda In Winston-Salem on 09/12/2025
We're glad Dallas could help you with your tire and your oil change without an appointment! Thank you for choosing Flow Honda in Winston-Salem and for sharing your support. We are always here if you need anything else!
by 2024 HONDA HR-V SPORT Owner on 09/11/2025Verified Service
Collin was awesome! He made getting my Honda serviced super easy and stress-free. Friendly, professional, and got everything done quickly. He even went as far as to check in to make sure everything was running smoothly. My car runs great!
by Flow Honda In Winston-Salem on 09/11/2025
Thank you for sharing your experience with Collin and our team! We appreciate your business and look forward to serving you again at Flow Honda in Winston-Salem. Safe travels in your 2024 Honda HR-V Sport!
by 2007 HONDA RIDGELINE RT Owner on 08/01/2025Verified Service
Excellent service experience. Dylan and the team got my newly purchased truck purchased from an auto lot up-to-speed with fluids and inspection. Thanks much.
by Flow Honda In Winston-Salem on 08/01/2025
Thank you for sharing your excellent service experience with Dylan and the Flow Honda in Winston-Salem team! We're glad we could help you get your truck up to speed for the road ahead.
by Sallyford08@aol C. on 07/27/2025Verified Service
Being told I needed work done and take the car to a another place and didn't need anything...This is the 2x been told untruth...
by Flow Honda In Winston-Salem on 08/01/2025
It's concerning to hear about your experience. We strive for honesty and transparency in all our interactions, so this feedback is troubling. Please reach out to us directly at your convenience so we can address this issue further. Thank you, Chris Moore - Service Manager - 336-785-3380
by 2019 HONDA FIT LX Owner on 06/15/2025Verified Service
The only place I'll take my Honda Fit for alignments. I've been to other places, but Flow Honda is the only place that always gets it right. Best place to have my car serviced.
by Flow Honda In Winston-Salem on 06/16/2025
Thank you for trusting Flow Honda in Winston-Salem with your Honda Fit's alignments! We're so glad to be your go-to service center and appreciate the kind words.
by 2011 HONDA PILOT EX Owner on 06/12/2025Verified Service
Service was performed as desired, however, it took a little longer to perform.
Service advisors, being on commission, sometimes show displeasure when extra work or services are not done.
by Flow Honda In Winston-Salem on 06/16/2025
Thank you for sharing your feedback with us at Flow Honda in Winston-Salem. We apologize for any delays and appreciate your patience during the service. Your comments about our advisors are noted, and we'll work on ensuring a more positive experience next time!
by 2013 HONDA ACCORD LX Owner on 05/24/2025Verified Service
Tristian was my service advisor and he was an excellent person to work with. Very friendly and helpful Went beyond my expectations. Love the support he gave me.
Dennis Inman
by Flow Honda In Winston-Salem on 05/25/2025
Thank you for sharing your experience with Tristian at Flow Honda in Winston-Salem! We're happy to hear he exceeded your expectations and provided excellent support.
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Service Information
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313 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Flow Honda In Winston-Salem specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Flow Honda In Winston-Salem specializes in these makes, in addition to many others.
What do verified customers think about Flow Honda In Winston-Salem in Winston Salem, NC? Verified customers who visit Flow Honda In Winston-Salem in Winston Salem, NC rate this business 4.6 out of 5 stars, with 497 reviews. 313 customers favorited this location.How can I contact Flow Honda In Winston-Salem in Winston Salem, NC? To reach the sales team at Flow Honda In Winston-Salem in Winston Salem, NC, call (888) 773-0144. To reach the service department, call (336) 784-2399How can I schedule a service appointment with Flow Honda In Winston-Salem in Winston Salem, NC? You can schedule a service appointment at Flow Honda In Winston-Salem in Winston Salem, NC through CARFAX.What are the shop amenities offered by Flow Honda In Winston-Salem in Winston Salem, NC? Flow Honda In Winston-Salem in Winston Salem, NC offers the following amenities: Business Center, Courtesy Shuttle, Free Car Wash, Free Wi-Fi, Quiet Room and Snacks.Does Flow Honda In Winston-Salem in Winston Salem, NC have a service center? Yes, Flow Honda In Winston-Salem in Winston Salem, NC does have a service center. You can contact the service department at (336) 784-2399.
