by 2016 CHEVROLET CRUZE LIMITED LT Owner on 07/11/2025Verified Service
I love going to 5 Star Chevrolet for my car needs. The service staff are GREAT! I'm in and out in no time. The video sent to me by the the technician is a wonderful tool, if I am needing services done I can just call or text my service advisor and let them know to go ahead or just what I came in for. The service waiting area is super clean and snack bar and coffee is superb. 5 STARS ALWAYS!
by Chris Selbach on 07/11/2025
We're thrilled you love coming to Five Star Chevrolet for your car needs. We are focused on keeping you informed and if there is anything else we can do to help you enjoy your ride, please give us a call at 972-389-6700. Thanks for the "5 STARS ALWAYS!" and for being such a valued customer. Take care, Chris Selbach, Service Director
by 2022 HYUNDAI SANTA FE SEL Shopper on 04/14/2025Verified Purchase
Prob the best experience at a dealership. Emailed the sales manager, they emailed me a purchase order, even sent me a video of the car since I won't get to the dealership in a few days. Walked in, test drove it and drove out. They gave me exactly what I asked for. Thank you, Hunter!
by Alan Brown on 04/15/2025
We're absolutely thrilled to hear you had a great shopping experience at Five Star Chevrolet! It sounds like Hunter and the team made the process incredibly smooth and efficient for you. Thank you for your kind words, and we hope you enjoy your new car. If you need additional help, please reach us at 972-389-6700. Thanks again, Alan Brown, General Manager
by 2017 TOYOTA COROLLA L/LE/XLE/SE/XSE Owner on 03/03/2025Verified Service
I like how they record your vehicle and show you what they see when they send additional service recommendations on my car. Makes me at ease that they aren't trying to rip me off because I see the wear and tear. I would recommend Sam Pack Five Star Chevy!
by Chris Selbach on 03/04/2025
Thank you for being a valued customer and friend of Five Star Chevrolet. Professional and timely service is our goal. When we can assist with future vehicle care, we look forward to hearing from you at 972-389-6700. Best regards, Chris Selbach, Service Director
by 2023 FORD TRANSIT T-350 Shopper on 02/27/2025Verified Purchase
It was worth the drive and the construction to find one of the friendliest and most helpful sales team around. They met every request and I experienced how far they were able to go to meet our needs. They even came to drop off the vehicle all the way to Arlington, so we did not have to return the dealership to pick up the vehicle. The follow up was excellent also and will gladly return for any future vehicles that meet our needs.
by Alan Brown on 02/28/2025
We're incredibly grateful for your feedback! We're proud of our team's dedication to meeting your requests and going above and beyond. We value your business at Five Star Chevrolet and look forward to assisting you again. Please stay in touch at 972-389-6700. Best regards, Alan Brown, General Manager
by 2020 CHEVROLET CORVETTE STINGRAY 3LT Owner on 02/23/2025Verified Service
I took my Corvette C8 to have ground effects installed and did a great job. I was working with Brian from the service department. He started checking to see if the DCT transmission filter had been replaced at 7500 miles and it was not done and had it replaced. Thanks Brian for your help regarding this matter!
by Chris Selbach on 02/24/2025
We're so glad Brian was able to assist you with your Corvette C8! We appreciate your business at Five Star Chevrolet. Whenever you need vehicle advice, Brian and our techs can be reached at 972-389-6700. Thank you for taking the time to share your experience. Best regards, Chris Selbach, Service Director
by Dieter S. on 09/23/2025Verified Service
Service is always great. Staff is friendly and respectful. Excellent waiting room. I have been going there for over 11 years.
by Chris Selbach on 09/24/2025
Thank you for taking the time to endorse the Five Star Chevrolet service department. Your loyalty means a lot and we welcome the chance to share our vehicle knowledge with you. Please call us at 972-389-6700. We are here to help you any time you need it. Safe travels! Take care, Chris Selbach, Service Director
by 2020 CHEVROLET TRAX LS Owner on 09/13/2025Verified Service
Outstanding Service work.
But followed by excessive requests for feedback.
Up to three times daily.
I suggested that you take the rating and quit harassing me for reasons. It's why I hate polls.
by Chris Selbach on 09/14/2025
Thank you for sharing your candid feedback. We appreciate you at Five Star Chevrolet and hope you understand the request is coming from the platform. However, we do want you to know we monitor the service and reviews do help us provide our customers with quality service. So, we are grateful you rated our service center. When we can be of further help, please call 972-389-6700. Sincerely, Chris Selbach, Service Director
by 2019 CHEVROLET SONIC LT Owner on 08/02/2025Verified Service
I love the service department. They always have snacks and a wonderful coffee machine plus there's Wi-Fi.
by Chris Selbach on 08/03/2025
We're so glad you're enjoying the amenities in the Five Star Chevrolet service department. We want to make sure your visit is as comfortable and convenient as possible while we take care of your vehicle. We appreciate your business and look forward to scheduling your next appointment at 972-389-6700. Thank you and safe travels, Chris Selbach, Service Director
by 2020 CHEVROLET BLAZER 3LT Owner on 07/22/2025Verified Service
Their service team and technicians are exceptional. I will not go any where else while im in the dallas area.
by Chris Selbach on 07/23/2025
Thank you for endorsing the Five Star Chevrolet service team! When you have automotive advice or need another appointment, we will be ready for your call at 972-389-6700. Safe travels and thanks again, Chris Selbach, Service Director
by 2009 CHEVROLET AVEO LS/LT Owner on 07/20/2025Verified Service
I liked that I coy come in anytime for an inspection and I also always receive efficient, friendly service.
by Chris Selbach on 07/20/2025
Thank you for rating your visit to Five Star Chevrolet. When we can help with future auto care or inspection needs, please reach us at 972-389-6700. Take care, Chris Selbach, Service Director
by 2016 CHEVROLET C1500 SUBURBAN LT Owner on 07/09/2025Verified Service
There is nothing I don't like from this dealership. Service is amazing, fast turnaround and my advisor is triple amazing, Jessi..my girl!
by Chris Selbach on 07/09/2025
Thank you for taking the time to share your kind endorsement of the Five Star Chevrolet service center. Customer satisfaction is always the goal. When you need advice or another appointment, we look forward to hearing from you at 972-389-6700. Safe travels, Chris Selbach, Service Director
by 2023 CHEVROLET SILVERADO C1500 LT Owner on 07/03/2025Verified Service
Great communication - easy to schedule. Loved the video from the technician explaining the maintenance process.
by Chris Selbach on 07/03/2025
We appreciate you at Five Star Chevrolet! Thank you for endorsing our service center. We look forward to scheduling your next appointment at 972-389-6700. Safe travels and thanks again, Chris Selbach, Service Director
by 2025 CHEVROLET SILVERADO C1500 Owner on 06/30/2025Verified Service
Always great service. Same issue popped up the day after pickup, but upon return the service writer was able to get it handled quickly. THANKS JR!
by Chris Selbach on 07/01/2025
We truly appreciate your loyalty and the trust you place in the Five Star Chevrolet service team! Your satisfaction is always our top priority, and we love helping you enjoy your ride to the fullest. Feel free to reach out anytime at 972-389-6700. Wishing you safe travels, and thank you again for being such a valued customer! Take care, Chris Selbach, Service Director
by 2021 CHEVROLET SILVERADO C1500 RST Owner on 06/29/2025Verified Service
Liked how dealership handled the issue Quickly and Honestly.
The Communication by their Service Dept was very very good .
by Chris Selbach on 06/29/2025
Transparency is the focus at Five Star Chevrolet. Thank you for recognizing our service team. We remain available at 972-389-6700. Let us know when you need our advice. Take care, Chris Selbach, Service Director
by 2023 CHEVROLET EQUINOX LT Owner on 06/26/2025Verified Service
Brian and his entire service team strive to make things right and the customer happy no matter how long it takes.
by Chris Selbach on 06/27/2025
Thank you for recognizing Brian and the Five Star Chevrolet service team. When we can offer advice or our expertise, please give us a call at 972-389-6700. We look forward to helping you. Take care, Chris Selbach, Service Director
by 2023 CHEVROLET SILVERADO K1500 ZR2 Owner on 06/15/2025Verified Service
They replaced 2 mirrors and reprogrammed the control module. Took some time but outcome was satisfactory.
by Chris Selbach on 06/16/2025
Thank you for letting the Five Star Chevrolet techs replace your mirrors. When you have future repair or maintenance needs, we look forward to hearing from you at 972-389-6700. Take care, Chris Selbach, Service Director
by Gslen B. on 06/09/2025Verified Service
Although it took longer than expected, 5 star did an excellent job on repairing my vehicle. It runs great now. Thanks again 5 Star Chevy for the exceptional service.
by Chris Selbach on 06/10/2025
Thank you for your patience as we repaired your vehicle at Five Star Chevrolet. We do our best to provide timely services and hope you will count on us again. Please reach me at cselbach@sampack.com or 972-389-6700 if you have suggestions to share. We are focused on our customer's needs. We appreciate you! Sincerely, Chris Selbach, Service Director
by 2019 FORD ECOSPORT SE Shopper on 05/12/2025Verified Purchase
Great customer service! Jacob with the sales team was so thorough with the whole process and made it easy. Highly recommend!
by Alan Brown on 05/13/2025
We appreciate knowing you found Jacob and the Five Star Chevrolet team helpful! Your complete satisfaction is the goal. Reach out to 972-389-6700 should you need our vehicle advice. Enjoy your Ecosport SE! Thank you, Alan Brown, General Manager
by 2015 NISSAN ROGUE S/SL/SV Owner on 05/05/2025Verified Service
They replaced the frame to my driver's side seat and replaced my front door handle but they couldn't seem to find anything wrong with my transmission and it's still has the same problem I took it in for concerning that!
by Chris Selbach on 05/05/2025
Thank you for your feedback. We understand you purchased a pre-owned 2015 Nissan Rogue from us in February and returned in April to address the items mentioned in your feedback. Regarding your transmission concern, we want to clarify that our service team thoroughly assessed the issue. Unfortunately, this specific repair was determined by your Triton Extended Warranty company to be a maintenance item and therefore not covered under your policy. Service Advisor, Bryce, provided you with a detailed estimate for the necessary repair at the time and noted that you indicated you would need to budget for this maintenance. We want to ensure you have a clear understanding of the situation, so please don't hesitate to contact to me at cselbach@sampack.com or 972-389-6700. Sincerely, Chris Selbach, Service Director
by 2025 CHEVROLET TRAX 1LT Owner on 03/13/2025Verified Service
Had all necessary changes done on my 2025 Chevrolet Trax LT at Sam Pack's Five Star Chevrolet. The service was professional, efficient, and thorough. Everything was handled smoothly, and my car is running great. Highly recommend their team!
by Chris Selbach on 03/13/2025
Thank you for your excellent feedback! We're excited to hear that your Trax LT service was on target. We're proud of our team at Sam Pack's Five Star Chevrolet and appreciate your recommendation. Reach us at 972-389-6700 for advice any time. Take care, Chris Selbach, Service Director
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Service Information
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7,558 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Five Star Chevrolet specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Five Star Chevrolet specializes in these makes, in addition to many others.
What do verified customers think about Five Star Chevrolet in Carrollton, TX? Verified customers who visit Five Star Chevrolet in Carrollton, TX rate this business 4.7 out of 5 stars, with 469 reviews. 7,558 customers favorited this location.How can I contact Five Star Chevrolet in Carrollton, TX? To reach the sales team at Five Star Chevrolet in Carrollton, TX, call (972) 526-7179. To reach the service department, call (469) 521-7622How can I schedule a service appointment with Five Star Chevrolet in Carrollton, TX? You can schedule a service appointment at Five Star Chevrolet in Carrollton, TX through CARFAX.What are the shop amenities offered by Five Star Chevrolet in Carrollton, TX? Five Star Chevrolet in Carrollton, TX offers the following amenities: Complimentary Drinks, Courtesy Shuttle, Free Car Wash, Free Wi-Fi, Kid's Playroom, Mobile Charging Station, Quiet Room and Snacks, among others.Does Five Star Chevrolet in Carrollton, TX have a service center? Yes, Five Star Chevrolet in Carrollton, TX does have a service center. You can contact the service department at (469) 521-7622.
