Fifth Gear Automotive - Lewisville

4.9
Website

Ratings & Reviews

Overall Rating
4.9
219 Verified Reviews
5 Star
96%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
2%
Sort by: Most Helpful
Read reviews that mention
by 2022 HYUNDAI PALISADE SEL Owner on 04/13/2026Verified Service
The service shop was very clean with great customer service. The staff were kind and helpful. They did a great job inspecting everything, fixing my car and they also emailed a full report on how my car was doing. The only negative was that I booked my appointment for 7 am on a Thursday thinking it would be done by end of day and instead it was not done until the following day at 4.
by D Chase on 04/15/2026
Thank you, Brianna, for taking the time to share your feedback about Fifth Gear Automotive Lewisville. We're glad to hear you had a positive experience with our clean shop, helpful staff, thorough inspection process, and the detailed report we emailed on your vehicle. We also appreciate you pointing out the delay in completion. We understand how frustrating it can be to expect your car back the same day and then have the timing extend into the following afternoon. Your feedback is important, and it helps us improve how we communicate timelines and set expectations throughout the service process. Thank you again for trusting Fifth Gear Automotive Lewisville with your vehicle. We appreciate your honest review and hope to provide you with an even better experience next time.
by 2016 MERCEDES-BENZ GLC 300 Owner on 11/01/2025Verified Service
My daughter took her car here because of a coolant leak, turns out it needs a new water pump and thermostat, The estimate from Fifth Gear for this repair was $5600, that's outrageous. We had it towed to the dealership were they did the repair for $2300. So be cautious with this place they tried to take advantage of a young woman
by D Chase on 11/07/2025
Hi Kennedy, Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and appreciate the opportunity to address your concerns. At Fifth Gear Automotive Lewisville, we take pride in providing transparent, honest service, and we never want any customerespecially a young driverfeeling taken advantage of. Repair costs can vary based on parts quality, labor time, and additional components required for a long-term, warrantied repair, but we understand how the difference in price you experienced could be concerning. We would really like the chance to review the details with you and go over how the estimate was reached so we can clear up any misunderstanding. Please feel free to contact Tim Edwards, Shop General Manager, at 972-317-4005 so we can discuss this directly. We value your feedback and would appreciate the opportunity to make this right. Thank you again, Kennedy, for bringing this to our attention.
by Michael S. on 08/09/2026Verified Service
Great experience with Fifth Gear Automotive. They were very professional, fixed my door issue quickly, and provided great service. I'm very satisfied with the repair and would definitely recommend them.
by 2014 BMW 528I Owner on 06/16/2026Verified Service
As always, great service from the Team at Fifth Gear, Lewisville. David, Jeff and the team are always helpful.
by D Chase on 06/26/2026
Randall, thank you for the 5-star review and for continuing to trust Fifth Gear Automotive Lewisville! We're glad to hear David, Jeff, and the team consistently provide helpful, great service. We truly appreciate your loyalty and look forward to taking care of you again next time!
by 2014 CHEVROLET EQUINOX LT Owner on 06/14/2026Verified Service
They came and got my car and when they completed the repair they dropped it off! Car is running great!
by DChase on 06/16/2026
Janet, thank you for the 5-star review! We're glad our pick-up and delivery service made the repair process convenient and that your car is running great. Our team at Fifth Gear Automotive Lewisville truly appreciates your trust and looks forward to helping you again!
by Kristi H. on 04/14/2026Verified Service
They were accommodating in doing work on my Alpha Romeo. They knew how to work on a foreign vehicle with no issues. We have recommended them to several friends and family.
by D Chase on 04/21/2026
Hi Rob, Thank you for the 5-star review and for trusting Fifth Gear Automotive Lewisville with your Alfa Romeo. We know how important it is to have a shop you can count on for foreign vehicle service, so it means a lot to hear that our team took great care of you. We also truly appreciate you recommending us to your friends and family. Thanks again for your support!
by 2015 LINCOLN MKX Owner on 04/12/2026Verified Service
There's no problem too difficult for 5th Gear to find and fix. I won't take my vehicles anywhere else.
by D Chase on 04/15/2026
Thank you, Angela, for the 5-star review! We truly appreciate your trust in Fifth Gear Automotive Lewisville. Hearing that you feel confident bringing your vehicles to us means a lot to our team. We're committed to providing the thorough diagnostics and quality repairs our customers can count on, and we're honored to be your go-to shop. Thank you again for your support!
by 2017 FORD EXPEDITION EL XLT/EL KING Owner on 02/24/2026Verified Service
I had an excellent experience at Fifth Gear Automotive. They fixed my car for a reasonable price, had great customer service and got my car back to me quickly. Thank you Fifth Gear Automotive.
by D Chase on 02/24/2026
Thank you so much, Rachael, for the 5-star review! We're thrilled you had an excellent experience with our team at Fifth Gear Automotive Lewisville. Providing fair pricing, great customer service, and a quick turnaround is exactly what we strive for, so it means a lot to hear we delivered. We truly appreciate your trustthanks again, and we're here anytime you need us!
by 2021 GMC YUKON DENALI XL Owner on 01/30/2026Verified Service
Service from Fifth Gear is ALWAY on par! They do a great job communicating, following up on questions, and dealing with warranty companies (which is not easy!). Keep up the good work.
by D Chase on 02/03/2026
Thank you so much, Joel! We truly appreciate the kind words and your continued trust in Fifth Gear Automotive Lewisville. Clear communication and taking the stress out of warranty work are big priorities for us, so it means a lot to hear that reflected in your experience. We'll keep working hardthanks again for the support!
by 2014 HONDA ACCORD SPORT Owner on 01/10/2026Verified Service
Best service shop I've ever been to!!! Everyone was super nice and helpful and honest!!! Quick turnaround and even have a convenient key box for after hours/weekend pick up of your vehicle!! Will be going here from now on!
by D Chase on 01/13/2026
Thank you, Desiree, for the amazing 5-star review and for choosing Fifth Gear Automotive Lewisville! We're so glad to hear our team's honesty, friendliness, quick turnaround, and after-hours key box made your experience a great one. We truly appreciate your trust and look forward to being your go-to shop from here on out!
by 2013 HONDA FIT SPORT Owner on 12/31/2025Verified Service
Excellent service. Polite staff. Dropped my car off on Monday, I received a text on Tuesday that my car was ready.
by D Chase on 01/07/2026
Thank you so much for the review, Dawn! We truly appreciate you choosing Fifth Gear Automotive Lewisville and taking the time to share your experience. Our team works hard to provide clear communication, timely service, and a polite, professional experience from start to finish, and we're glad to hear we delivered on that for you. Thank you for trusting us with your vehiclewe look forward to serving you again in the future!
by 2015 FORD ESCAPE SE Owner on 12/20/2025Verified Service
I liked that they did, test my vehicle after certain task were done & determined that an expensive item in my repair list, did not need to be done at this time which saved me a lot of money.
by D Chase on 12/29/2025
Thank you so much, Rebecca, for the 5-star review and for trusting Fifth Gear Automotive Lewisville with your vehicle! We're really glad you noticed and appreciated our process. Testing your vehicle after each step and only recommending what's truly needed is a big part of how we look out for our customers. Saving you money by not doing unnecessary repairs is just as important to us as fixing what actually needs attention. Thank you for recognizing our honesty and carewe truly value your trust and look forward to helping you anytime you need us!
by 2015 ACURA MDX Owner on 11/20/2025Verified Service
Excellent service. The team listened to my concerns carefully, communicated well throughout the repair process and resolved my car issues at a fair price. I would certainly visit them again and would recommend their service.
by D Chase on 12/02/2025
Doug, thank you for the fantastic 5-star review! We're glad to hear that our Lewisville team listened carefully, communicated clearly, and delivered repairs you can trust at a fair price. Your confidence in us means a lot. We appreciate your recommendation and look forward to helping you again whenever you need us!
by 2020 HONDA CIVIC SPORT Owner on 11/15/2025Verified Service
It was an amazing service, they are so responsible and they take care of your car so well! Thank you!
by D Chase on 11/18/2025
Allison, thank you so much for the wonderful 5-star review! We're thrilled to hear you had an amazing experience with us at Fifth Gear Automotive Lewisville. Our team takes pride in being responsible, thorough, and treating every vehicle like it's our own so your feedback means a lot! We appreciate you trusting us with your car, and we'll always be here whenever you need us. Thank you again, Allison!
by 2013 FORD F150 SUPERCREW Owner on 04/09/2025Verified Service
Service was excellent! Jeff took care of every issue I was having with my truck, was timely with the service and even came in under his original quote by a few hundred dollars! He also provided me with a loaner car while mine was being repaired. I highly recommend them for ALL your auto service needs. Jeff
by D Chase on 04/11/2025
Thank you so much, Jeff! We're thrilled to hear that our Lewisville teamespecially Jefftook great care of you and your truck. Coming in under the original quote and making the process smooth with a loaner? That's exactly the kind of service we aim to deliver. We truly appreciate the recommendation and look forward to being your go-to for all your auto service needs!
by David C. on 03/19/2025Verified Service
I took my Kia Sorento in because I was having some engine noise. The guys were thorough and fast with diagnosing my problem to get me back on the road quickly. I can't recommend Fifth Gear Automotive enough, we will always take our vehicles to them!
by D Chase on 04/07/2025
David, Thank you so much for the awesome 5-star review! We're glad we could get your Kia Sorento sorted out and back on the road quickly. Our team at Fifth Gear Automotive Lewisville takes pride in thorough diagnostics and fast, reliable serviceit's what we're here for! We truly appreciate your trust and kind words, and we're honored to be your go-to shop for all your vehicles. See you next time!
by 2007 LINCOLN MARK LT Owner on 01/20/2025Verified Service
Fifth Gear has been one of my Family's favorite automotive service and repair providers for nearly 20 years! It has been great to see their growth over the years as a result of ethical and honest treatment of their customers. Great job guys, keep up the good work!
by D Chase on 01/22/2025
Robert, Thank you so much for your kind words and continued trust in Fifth Gear Automotive in Lewisville! We're truly honored to have been your go-to automotive service provider for nearly 20 years. It's our mission to always treat our customers with honesty and integrity, and we're thrilled to know that it's made a positive impact on your experience. We appreciate your support and look forward to serving you and your family for many more years to come. Thanks again!
by Timothy K. on 08/22/2024Verified Service
From the check in to the check out I was treated with dignity and caring The staff was professional performed the service as agreed and the price quoted was the same The waiting room was very comfortable enjoyed the free snacks and drinks I was kept aware of the progress and they even cleaned my car inside and out I have already made an appt. For future work Thanks Tim Koscinski
by D Chase on 08/26/2024
Tim, Thank you so much for your detailed and glowing review! We're thrilled to hear that your experience at Fifth Gear Automotive in Lewisville was exceptional from start to finish. It's fantastic to know that you appreciated our professional service, comfortable waiting area, and the extra touches like the free snacks and drinks. We're also glad that you noticed the effort we put into keeping you informed and providing a thorough cleaning for your car. We look forward to seeing you at your next appointment and appreciate your continued trust in us. Thanks again!
by 2017 LINCOLN NAVIGATOR L SELECT Owner on 03/26/2023Verified Service
This shop is amazing! Jeff and the entire team go above and beyond for great service. It never feels like they are pushing for repairs that aren't necessary either. Three times now they have repaired complex problems in very timely fashion, stayed in communication with me during the process, and charged fair, reasonable prices. I highly recommend this shop!
by D Chase on 05/17/2024
Linda, Thank you so much for your kind words and fantastic review! We're thrilled to hear that you've had such positive experiences with our team at Fifth Gear Automotive in Lewisville. Jeff and the entire crew are dedicated to providing exceptional service, and it's wonderful to know that you felt well taken care of without any unnecessary repairs. Your recommendation means a lot to us, and we're grateful for your trust and support. If you ever need anything in the future, don't hesitate to reach out. Thanks again for choosing Fifth Gear Automotive! See you soon!
by 2010 VOLVO XC90 3.2 Owner on 12/09/2022Verified Service
This was our first visit to Fifth Gear Motorsports and we were very pleased with the quality of service we received. The facility is clean and orderly and the staff was exceptionally helpful. Thank you Fifth Gear Motorsports for keeping us safely on the road!
by D Chase on 05/17/2024
Shane, Thank you for sharing your positive experience! We're delighted that your first visit to Fifth Gear Motorsports met your expectations. Our team takes pride in maintaining a clean and orderly facility and providing exceptional service. It's wonderful to know we could help keep you safely on the road. We appreciate your kind words and look forward to serving you again in the future!
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Service Information

Top Services Performed

Based on CARFAX Service History, Fifth Gear Automotive - Lewisville specializes in these services, in addition to many others.

  • Auto Maintenance
  • Battery Service
  • Brake Service
  • Check Engine Light Diagnosis
  • Electrical Repair
  • Engine Service & Repair
  • Exhaust
  • Full Service Auto Repair
  • Mechanical Repair
  • Muffler Repair
  • Oil Change
  • Steering & Suspension
  • Tire Service & Repair
  • Transmission Service & Repair
  • Wheel Alignment

Top Makes Serviced

Based on CARFAX Service History, Fifth Gear Automotive - Lewisville specializes in these makes, in addition to many others.

  • BMW
  • Chevrolet
  • Ford
  • Mercedes-Benz
  • Toyota

Shop Amenities

  • Complimentary Drinks
  • Courtesy Shuttle
  • Free Car Wash
  • Free Wi-Fi
  • Mobile Charging Station
  • Quiet Room
  • Snacks

About Us

Fifth Gear Automotive is a locally-owned group of auto repair shops specializing in European, imported, and Domestic vehicles in Lewisville, Argyle, McKinney, and Cross Roads, Texas. Our staff of experienced, ASE Certified technicians strives to ensu...

Get In Touch
Service Information
Service: (972) 317-4005
Today: Open until 6:00 PM
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
Closed

Frequently Asked Questions

What do verified customers think about Fifth Gear Automotive - Lewisville in Lewisville, TX?
Verified customers who visit Fifth Gear Automotive - Lewisville in Lewisville, TX rate this business 4.9 out of 5 stars, with 219 reviews. 55 customers favorited this location.
How can I contact Fifth Gear Automotive - Lewisville in Lewisville, TX?
To reach the service department at Fifth Gear Automotive - Lewisville in Lewisville, TX, call (972) 317-4005
How can I schedule a service appointment with Fifth Gear Automotive - Lewisville in Lewisville, TX?
You can schedule a service appointment at Fifth Gear Automotive - Lewisville in Lewisville, TX through CARFAX.
What are the shop amenities offered by Fifth Gear Automotive - Lewisville in Lewisville, TX?
Fifth Gear Automotive - Lewisville in Lewisville, TX offers the following amenities: Complimentary Drinks, Courtesy Shuttle, Free Car Wash, Free Wi-Fi, Mobile Charging Station, Quiet Room and Snacks.