by 2015 MERCEDES-BENZ ML250 BLUETEC Owner on 11/08/2024Verified Service
All was excellent. Our Service Advisor, Charlie Rouse, is highly qualified and committed to delivering exceptional customer service.
by 2021 MERCEDES-BENZ CLA 45 AMG Owner on 11/08/2024Verified Service
I always have a great experience bringing my car in for service at this dealership. Mike Lang takes care of me from start to finish and the car always comes back in great shape.
by 2016 SMART FORTWO Owner on 11/05/2024Verified Service
I was frustrated as this was the fourth time I had to come back because the engine light came on and stayed on. Wesley was an advocate and asked for a senior mechanic and the problem was finally fixed.
by Calvin C. on 11/02/2024Verified Service
My service advisor is the greatest. Always ready to help positive honest trustworthy makes me feel welcome and he has my best interest..
by Richard S. on 10/28/2024Verified Purchase
So far the relationship is a positive one getting off on a good foot With the establishing of my service supervisor and the car appearance Good start for the relationship
by 2021 MERCEDES-BENZ E 350 4MATIC Owner on 10/18/2024Verified Service
The service performed on my car at EuroMotors Cars was excellent. The Service Representative, Brady kept me updated on the progress. The video from the mechanic was a nice touch as well.
by 2014 MERCEDES-BENZ S550 Owner on 10/06/2024Verified Service
All good.Had Service A or B. Had a coupon. Price was reasonable. I like the video report you get at the end.
by 2011 MERCEDES-BENZ E350 Owner on 07/11/2024Verified Service
The service advisor is one of the best in the business. Everything was done to insure that the vehicle operated as expected and that the cost was reasonable.
by 2021 MERCEDES-BENZ GLC 300 4MATIC Owner on 05/03/2024Verified Service
EMC is worth the drive. I have used the dealership
For years. I drive from NE Baltimore.
First class service.
Don't go anywhere else.
by 2021 MERCEDES-BENZ GLE 350 4MATIC Owner on 04/28/2024Verified Service
It wasn't my best experience, and I am no car expert, but I expected them to go over the car and also follow up with me on my specific questions. This was always my go-to-place; however, I'll have to rethink where to go for my next service.
by 2021 MERCEDES-BENZ S 580 4MATIC Owner on 04/03/2024Verified Service
The service advisor was very nice and exceptional.
Called and informed me of everything.and asked if there was any other issue.
by 2016 MERCEDES-BENZ E 350 4MATIC Owner on 03/18/2024Verified Service
NOT SATISFIED, WITH THE SERVICES DONE ON MY CAR I HAD TO RETIURN THE CAR THE BACK TO THE DEALER'S SERVICE SHOP IN LESS THAN 24 HOUR AFTER THE TUNE UP I TOOK THE CAR IN FOR.
by 2015 MERCEDES-BENZ ML 350 4MATIC Owner on 02/26/2024Verified Service
German remains the only one we trust our car too! i'm sure the other managers are great, but we think he's the best.
by 2010 MERCEDES-BENZ C300 Owner on 02/13/2024Verified Service
I made an appointment and arrived on time. The attendants at Euro Motorcars were courteous; I waited for the work to be done in a clean, relatively quiet space for a reasonable time. Thank you.
by 2014 MERCEDES-BENZ GLK350 4MATIC Owner on 01/20/2024Verified Service
It was okay. They didn't wash or vacuum my car. I felt like the service was rushed. Service is usually good not this time.
by 2016 MERCEDES-BENZ S550 4MATIC Owner on 01/10/2024Verified Service
No issues car has been serviced here for several years. I love the walk around video inspection conducted by the service technician.
by 2022 MERCEDES-BENZ G63 AMG Owner on 12/16/2023Verified Service
Chris Shall is an excellent advisor very prompt and professional. Service was awesome to squeeze me in prior to a family road trip with an appointment, everything was done right and quickly
by 2021 MERCEDES-BENZ GLA250 4MATIC Owner on 10/15/2023Verified Service
Excellent service provided by Euro Motors. Dennis Shrewsberry, the service advisor, was patient and professional. Listened to all my problems and took care of them. Would definitely recommend my friends and colleagues to have service done there.
by Phil R. on 10/02/2023Verified Service
Herman Martinez, my Service Adviser and Sam Hoffman my technician are truly outstanding! I have gone to them at Euro Motors for over 10 years. Phil Rosenberg, McLean Virginia
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by 2006 MERCEDES-BENZ CLS 500C Owner on 10/01/2023Verified Service
Deal with the problem fully and in a timely fashion! The advisor was knowledgeable, friendly and professional .
The waiting room were inviting and very clean!
