by 2014 FORD FLEX SE Owner on 11/13/2022Verified Service
Super customer service. I had the works oil change; and replaced all 3 wiper blades. Everyone there is very friendly & lets you know if there are any issues, I haven't had any, they take good care of your car & you.
by 2017 FORD FOCUS SE Owner on 08/06/2022Verified Service
Love Elyria ford. Always a great experience and fast. Will drive the extra 20mins out to get better service.
by 2016 FORD F150 SUPER CAB Owner on 07/02/2022Verified Service
usually pretty fast service..this time it took a little longer and the price increased 50%....quite a jump !
by 2017 FORD F150 SUPERCREW Owner on 06/23/2022Verified Service
My oil change was done in a timely manner. The technician that worked on my truck was very detail oriented. Great job!!!!!!
by 2015 FORD ESCAPE SE Owner on 06/14/2022Verified Service
The service was outstanding! The recall repair was done quickly, and everyone was very professional and helpful, especially Todd and Brian, and Thank you to Chad Whitacre for getting us in quickly to get the recall taken care of.
by 2015 FORD ESCAPE SE Owner on 06/14/2022Verified Service
The service was outstanding! The recall repair was done quickly, and everyone was very professional and helpful, especially Todd and Brian, and Thank you to Chad Whitacre for getting us in quickly to get the recall taken care of.
by 2014 FORD FLEX SE Owner on 03/27/2022Verified Service
Everything was done Super.
I had the works done on my vehicle & had to get a new battery.
The service was great. Thank you.
by 2014 FORD FLEX SE Owner on 03/27/2022Verified Service
I had my window guards installed, and they look Great!
The service was super & done to perfection. Thank you.
by 2018 FORD FUSION SE Owner on 03/21/2022Verified Service
I had a great experience. nice people. only issue is they didn't fill my tires, other than that it was good.
by 2019 LINCOLN NAUTILUS Owner on 10/06/2021Verified Service
They took my car and said that they'll let me know when it's ready. About 35 minutes latter they had me sign some paperwork and said these papers are for us, and these are for you and handed me the keys.
by 2012 FORD FOCUS SEL Owner on 10/03/2021Verified Service
The dealership is ok, but my car has been at the dealership for 2 MONTHS waiting on the part.
Coronavirus or not, 2 months is unacceptable.
by 2011 FORD ESCAPE XLT Owner on 09/25/2021Verified Service
The work was done in one day and seems to have taken care of a problem I have been dealing with for over a month.
by 2011 FORD F150 Owner on 07/14/2021Verified Service
Everyone at that dealership is always helpful and knowledgeable. I wouldn't go anywhere else for service!
by 2014 FORD EXPLORER SPORT Owner on 06/29/2021Verified Service
I was very disappointed that my door panels were not fixed. For 300.00 dollars they will do it. I have a premium warranty and they say its not covered. Its a manufacturing default and they won't cover it. Useless to even get a warranty.
by 2013 FORD EDGE SEL Owner on 06/12/2021Verified Service
They were very thorough with the inspection and replacement even checked to make sure warranty covered it.
by 2020 FORD F150 SUPERCREW Owner on 11/28/2020Verified Service
TOOK MY 2020 F-150 SUPERCREW INTO ELYRIA FORD FOR A VIBRATION AT CERTAIN SPEEDS AFTER HAVING TRUCK FOR 45 DAYS,THEY COULD NOT FIND A FIX THE PROBLEM.30 DAY LEMON LAW IN OHIO IS NOW ENFORCED
by 2013 FORD F150 Owner on 11/09/2020Verified Service
They were courteous, quick and very reasonable. Also, Covid-19 protocols were followed. Very satisfied.
by 2012 FORD F150 Owner on 06/28/2020Verified Service
They were very helpful letting me know I had a loose wire to my head light that's why the light wasn't working
by 2017 FORD F350 SUPER DUTY Owner on 12/20/2019Verified Service
Service was quicker than I thought it would be. Everything I requested was taken care of except two open recalls that time didnt permit to be done.
by 2012 FORD FOCUS TITANIUM Owner on 12/03/2019Verified Service
They installed a new tire which I provided. They were very quick to do the work. They also washed the vehicle for free. I have confidence their machine correctly balanced the tire.
