car was not the color advertised. "Funny" story regarding previous owner and his car deals. Not really sure i could believe it
by Jennifer L. on 11/22/2019Verified Shopper
Dealership tries to have you put more money down for down payment then youre comfortable with. They had one salesman start out with me and he ran my credit (in another room,not in front of me) another would come in and try to pick up where the other had left off. Not professional at all. The second salesman was also in the middle of selling someone else a car as well.
by John B. on 03/18/2019Verified Shopper
All good. They got back to me and sent me a nice file on the car. I have had some personal issues come up in the last few weeks, and I have not been able to schedule a trip to go see the car. I am in Oklahoma. I would like to see if we could make a deal on it and I am open.
John Bowers
by John B. on 06/29/2025Verified Shopper
Went and looked at their F type jaguar and they try to hide that has been wrecked before different color paint. So I wanted to see if there other F type and they didn't want to bring it outside for a test drive sat there for about 1520 minutes, the guy wouldn't take out unless I was gonna buy it for sure. The showroom was so dark you couldn't even see the metallic in the paint he says do you want to pull the trigger and I said I'd like to see the car outside first. He wouldn't pull it out so we left. We waited a good 20 minutes and left.
by Chris G. on 06/14/2025Verified Shopper
Tried to set up a pre-purchase inspection at third party auto repair business, PPM German Autowerk. Elite Motors refused to take it to that shop stating that they had previous dealing with them and didn't think they were fair in evaluating their cars that were sent to them. Although Elite offered to send the car to a repair shop close to my location, I decided not to proceed with the inspection. I cancelled my search altogether and did not buy a car anywhere.
by David D. on 08/12/2023Verified Shopper
Very helpful and detail oriented. Michael was extremely knowledgeable about his product and service history.
by Clint M. on 02/16/2021Verified Purchase
The
Salesperson was excellent he made sure we were totally comfortable. He gave us his number to contact him directly if needed
by Johnnie J. on 12/26/2018Verified Shopper
Never Heard back after trying to make deal for the car. Spoke with the agent, was suppose to draw up a plan to purchase car, but never got it confirmed.
by Ash K on 12/27/2018
Hello Johnnie,
I was alarmed when I read never got title.
I've looked through our system and you haven't purchased a vehicle from us.
The only interaction you've had with our business is on 12/15/18-when you inquired about the 2010 Chrysler 300c and Michael communicated with you. We were unable to get you qualified for financing due to your credit and financial situation.
Michael has since been following up with you up until 12/20/18.
Please let me know if there is anyrhing I can do to help.
by Jeff L. on 08/12/2018Verified Shopper
I like the car, the folks were friendly on the phone. The price was more than I wanted to spend. So I didn't go for a drive test.
by 2010 BENTLEY CONTINENTAL SUPER SPORT Shopper on 12/11/2021Verified Shopper
They are wishing washie group if its the one in nashvile
by 2017 CHEVROLET CORVETTE GRAND SPORT/2LT Shopper on 08/15/2021Verified Shopper
Good customer service I will always use carfax
by Paul S. on 12/15/2020Verified Shopper
Prompt return contact from salesperson
by Anthony Y. on 10/21/2020Verified Shopper
prompt reply .. nice enough people
by Mr Mark F. on 10/05/2020Verified Shopper
Slow to respond and when I asked for additional facts, noone responded
by Alex Lowry on 10/06/2020
I am very sorry to hear about your less than stellar experience. I would love to know more. If you wouldn't mind emailing me at alex@cars925.com so we can learn and reflect from your experience.
by Stephen W. on 11/13/2019Verified Shopper
Unable to strike a deal with my trade.
by Edward H. on 11/09/2019Verified Purchase
My wife and I found the vehicle we purchased online. When we arrived at the dealership we were met by the manager who introduced us to a member of the sales team and we were given a tour of the dealership.
Our sales associate then took us to the vehicle we had come to see. He pulled the vehicle out from where it was parked so we had pleanty of room to look at it. He stood by to answer questions while we talked and looked through the vehicle. The whole time he was there he was never pushy and gave us space.
We ran into a question he wasnt able to answer concerning a particular item in the vehicle. Our sales associate left and came back five minutes later with a really nice guy in a ball cap and dressed in normal street clothes. The gentleman got in the vehicle with us and walked us through the answer step by step. He also told us a lot of details about the vehicle you won't find on a factory brochure.
When we decided to buy the vehicle after a brief discussion curb side I saw the manager we initially spoke with standing outside so I told him what I wanted to offer. He asked me to give him five minutes. He came back and said he could make that happen.
No haggle, no issues, and thirty minutes later we were done. The manager did all the paperwork himself including the finance side because they had another customer in finance and he didn't want us to have to wait.
Oh, by the way, the nice guy in the ball cap. He is the owner of the dealership yet he took the time to come help us out himself when we had a question. And we were not buying one of his Lamborghinis or Bentleys- I was buying a used car going for about $580000 less ( NOT KIDDING!) then the most expensive car we saw on the lot - yes under $20000 yet we got that level of personal attention from the manager and the owner.
Super nice folks with some beautiful amazing cars! Its so nice to find human kindness in todays world. Thanks EMC! John Hotchkiss
by Sandie A. on 10/16/2019Verified Purchase
From the beginning I worked with Ryan. I could not have been more fortunate to have someone with the patience and respect he gave me. His enthusiasm for what he does and who he works for is obvious. He loves what he does with integrity. I never felt pressured. He earned my confidence and my husbands (which is not an easy feat). I was sold on the vehicle from the beginning but he still worked hard to earn my business. Everyone I came in contact with gave me the feeling My business was very important to them and they were very appreciative. There have been several follow up calls from this dealership making sure I was happy. They will be the 1st dealership I go to in the future. I am proud to tell anyone to see Elite Motors. If they dont have what you are looking for, they will find it.
by Denis G. on 10/12/2019Verified Purchase
The Best costumers service and make paper work fast
