by 2024 TOYOTA TUNDRA CREWMAX SR/CREWMAX Owner on 08/20/2025Verified Service
I just had my oil change done at Elgin Toyota and the whole process was very smooth from start to finish. The service team was professional, efficient, and paid close attention to detail. Everything was explained clearly, and really appreciated how thorough they were. My truck feels great, and I left with full confidence in the work done. Highly recommend their service department!
by Elgin Toyota on 08/20/2025
Thank you for your wonderful review! I am thrilled to hear that you had such a positive experience with our service team during your oil change at Elgin Toyota. It's great to know that everything was explained clearly and that you left feeling confident in the work done. We truly appreciate your recommendation and look forward to serving you again in the future!
Sincerely,
Christina Gavina - Customer Relations Manager - 224-238-4027
by 2022 TOYOTA COROLLA SE/XSE/NIGHT SHAD Owner on 07/12/2025Verified Service
i was scammed 200 dollars for an oil change. i tried calling back getting an explanation but then was told that since i signed a paper they couldn't do anything about it. super misleading and had told them BEFORE AND EVEN BOOKED as an oil change ONLY and didnt want anything else.
by Elgin Toyota on 07/12/2025
Thank you for sharing your experience. I understand your concerns regarding the cost of your recent oil change service. At Elgin Toyota, we aim to provide clear communication and fair pricing, and I appreciate your feedback as it helps us maintain our standards.
Please feel free to reach out to me directly to discuss this matter further. Your satisfaction is important to us.
Sincerely,
Christina Gavina - Customer Relations Manager - 224-238-4027
by 2021 TOYOTA COROLLA XSE Owner on 06/02/2025Verified Service
I appreciate that I was spoken to very quickly. I was able to be checked in and was given a waiting time. My service was completed within the timeframe I was given. Everything was clearly explained and I was checked out. Thank you for the excellent service.
by Elgin Toyota on 06/02/2025
Thank you for your kind words! We're thrilled to hear that you had a great experience with us at Elgin Toyota. It's wonderful to know that your service was completed on time and that everything was clearly explained. We appreciate your feedback and hope to assist you again in the future!
Sincerely,
Christina Gavina - Customer Relations Manager - 224-238-4027
by 2018 TOYOTA HIGHLANDER LIMITED/LTD PL Owner on 05/21/2025Verified Service
Great. The Service Dept at Elgin has always been outstanding, helpful and has integrity.....Cannot say the same for the Sales Dept....at least if they have the same General Mgr as they did 6-7 years ago......Bob Loquercio (Owner) likes to say "You're going to like buying a car like this".........No integrity (or honesty) at all
by Elgin Toyota on 05/21/2025
Thank you for your feedback. We're glad to hear that you have had outstanding experiences with our Service Department at Elgin Toyota. We value your insights regarding the Sales Department, and we encourage you to reach out to us directly so we can address your concerns. Your satisfaction is important to us, and we appreciate your input as we strive to improve our services. Please don't hesitate to visit us again!
Sincerely,
Christina Gavina - Customer Relations Manager - 224-238-4027
by 2024 TOYOTA CAMRY SE NIGHT SHADE/SE Owner on 05/06/2025Verified Service
"I had an excellent experience at the Toyota service center. The staff were friendly, professional, and kept me informed throughout the entire process. My vehicle was serviced quickly and returned in great condition. I really appreciated the attention to detail and the transparency about costs and recommended maintenance. Highly recommend this location for anyone looking for reliable Toyota service!
by Elgin Toyota on 05/06/2025
Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience at the Elgin Toyota service center. Our team takes pride in providing friendly and professional service, and it's great to know that you appreciated the attention to detail and transparency. We look forward to serving you again for all your Toyota needs!
Sincerely,
Christina Gavina - Customer Relations Manager - 224-238-4027
by 2017 VOLKSWAGEN TIGUAN S/LIMITED Owner on 04/28/2025Verified Service
The salesman said the car had been detailed, it was Not. The finance dept added $500.00 over the sales price. While driving home with the car the gas tank was on empty. The car navigation had not been cleared of previous owner. The salesman did not go over any of the car details. Their excuse was they were very busy.
by Elgin Toyota on 04/29/2025
Thank you for sharing your experience with us. I understand your concerns regarding the condition of the vehicle, the added charges, and the navigation system. Your feedback is important, and we strive for the highest standards at Elgin Toyota. I encourage you to reach out to us directly so we can address these issues. Thank you again for your feedback.
Sincerely,
Christina Gavina - Customer Relations Manager - 224-238-4027
by 2017 TOYOTA TUNDRA CREWMAX 1794/PLATN Owner on 04/03/2025Verified Service
My experience with Elgin Toyota was fantastic. I would highly recommend them and their team was great to work with! My alternator went out driving through Illinois and they got me in right away that morning, did great work, and I was back on the road that afternoon.
by Elgin Toyota on 04/03/2025
Thank you for sharing your fantastic experience with us! We're thrilled to hear that our team at Elgin Toyota was able to assist you promptly and effectively with your alternator issue. Your recommendation means a lot to us! We look forward to seeing you again in the future. Safe travels!
Sincerely,
Christina Gavina - Customer Relations Manager - 224-238-4027
by 2015 TOYOTA AVALON XLE/PREM/TOUR/LTD Owner on 12/20/2024Verified Service
Our Toyota is always in good hands at Elgin Toyota. Darryl, the service manager, has been my to go guy. He has a great personality and you can see he really wants his customers to be satisfied with the service.
Thank you Darryl and your staff for jobs well done and Merry Christmas to you all.
by Elgin Toyota on 12/21/2024
Thank you for your wonderful review! We truly appreciate your kind words about Darryl and our team at Elgin Toyota. It's great to hear that you feel your Toyota is in good hands with us. We're committed to ensuring our customers are satisfied, and your feedback motivates us to keep up the good work. Wishing you a Merry Christmas as well, and we look forward to seeing you again!
Sincerely,
Christina Gavina - Customer Relations Manager - 224-238-4027
by 2020 TOYOTA RAV4 XLE/XLE PREMIUM Owner on 09/17/2025Verified Service
Service Department was wonderful, sales person was not honest about what services were not completed prior to sale:(
by Elgin Toyota on 09/19/2025
Thank you for your feedback. I appreciate you taking the time to share your experience with us. I'm glad to hear that our Service Department met your expectations, but I understand your concerns regarding the sales process. At Elgin Toyota, our team strives for transparency in all our interactions, and I invite you to reach out to me directly to address your concerns further. We value your input and are here to help.
Sincerely,
Christina Gavina - Customer Relations Manager - 224-238-4027
by Hr P. on 09/13/2025Verified Service
Dependable, thorough, honest, their waiting room has the best coffee too. Plus, every Toyota I have owned has had a great record of running well and lasting a long time.
by Elgin Toyota on 09/13/2025
Thank you for your wonderful review! We're thrilled to hear that you find Elgin Toyota dependable, thorough, and honest. It's also great to know you enjoy our waiting room coffee! We appreciate your loyalty to Toyota and are glad to be part of your positive experiences. We look forward to serving you again in the future!
Sincerely,
Christina Gavina - Customer Relations Manager - 224-238-4027
by 2024 TOYOTA COROLLA CROSS LE Owner on 09/06/2025Verified Service
I did not take any service on 08/22/2025. I do not know why I am getting this email. Please make sure before sending emails. Thank you
by Elgin Toyota on 09/08/2025
Thank you for your feedback. I appreciate your concerns regarding the emails you received. At Elgin Toyota, we strive to maintain accurate communication with our customers. If there has been an error, we would like to help resolve it. Please feel free to reach out to me directly to clarify your account settings. Thank you for bringing this to our attention.
Sincerely,
Christina Gavina - Customer Relations Manager - 224-238-4027
by 2024 TOYOTA SIENNA XLE/WOODLAND EDITI Owner on 08/30/2025Verified Service
Everyone is always so nice and welcoming. The time they quote me for the work done is always pretty accurate. Always a great experience!
by Elgin Toyota on 08/30/2025
Thank you for your wonderful review! I'm thrilled to hear that you always have a great experience at Elgin Toyota. It's our pleasure to provide a welcoming atmosphere and accurate time estimates for your vehicle's service. We appreciate your support and look forward to seeing you again soon!
Sincerely,
Christina Gavina - Customer Relations Manager - 224-238-4027
by 2022 TOYOTA CAMRY SE/SE NIGHT SHADE Owner on 08/27/2025Verified Service
The friendliness of the service technician upon greeting me, and of course the free car wash!
Also had a great conversation with the understanding sales manager ..
by Elgin Toyota on 08/27/2025
Thank you for your wonderful review! I appreciate your kind words about our service technician and the conversation with our sales manager. At Elgin Toyota, we strive to provide friendly service and valuable experiences for our customers. We're glad you enjoyed the free car wash too! We look forward to welcoming you back next time!
Sincerely,
Christina Gavina - Customer Relations Manager - 224-238-4027
by 2021 TOYOTA HIGHLANDER XLE Owner on 08/26/2025Verified Service
The representative was really attentive with the services he explained all procedures well to my nolage.
by Elgin Toyota on 08/27/2025
Thank you for your great review! We appreciate your kind words about our representative's attentiveness and clear explanations of the services at Elgin Toyota. It's important to us that our customers feel informed and valued. We hope to see you again soon!
Sincerely,
Christina Gavina - Customer Relations Manager - 224-238-4027
by 2021 FORD MUSTANG GT Owner on 07/18/2025Verified Service
They are a great store help with all your service needs explain everything thoroughly and if you listen to the service advisors they guide you to the correct services needed for your car
by Elgin Toyota on 07/18/2025
Thank you for your wonderful review! I'm thrilled to hear that you found Elgin Toyota to be a great store and that our service advisors provided thorough guidance for your service needs. We take pride in helping our customers and ensuring they get the right services for their vehicles. We look forward to assisting you again in the future!
Sincerely,
Christina Gavina - Customer Relations Manager - 224-238-4027
by 2011 TOYOTA HIGHLANDER/SE Owner on 07/13/2025Verified Service
Liked nothing. The price of oil change was $84. For the first time in 14 years they charged me extra $15 saying it's a six cylinder car. Took them more than 2 and half hours to perform oil change. So, I don't recommend cruised
by Elgin Toyota on 07/13/2025
Thank you for sharing your experience with us. I understand your concerns regarding the oil change pricing and the time taken to complete the service for your six-cylinder vehicle. At Elgin Toyota, we aim to provide transparency and efficiency in our services. I appreciate your feedback, and I encourage you to reach out to me directly so we can better understand and discuss your concerns. Your satisfaction is important to us, and we hope to serve you better in the future.
Sincerely,
Christina Gavina - Customer Relations Manager - 224-238-4027
by 2013 LEXUS RX 350 Owner on 06/29/2025Verified Service
Great! A+
Technician tried to replace wheel bearings for both sides of the front wheels but Service Manager kindly stopped it because one side was replaced already last year. Thank you, Brandon
by Elgin Toyota on 06/29/2025
Thank you! I appreciate your positive feedback about your experience at Elgin Toyota. It's great to hear that our Service Manager was able to help you save time and money by stopping the unnecessary service. We hope to see you again for any future needs!
Sincerely,
Christina Gavina - Customer Relations Manager - 224-238-4027
by 2019 TOYOTA C-HR XLE/LE/LIMITED Owner on 06/20/2025Verified Service
I liked the people, the service and the place. The people is very kind and helpfull, the service fast and perfecto and the place very clean.
by Elgin Toyota on 06/20/2025
Thank you for your wonderful review! I'm thrilled to hear that you enjoyed your experience with us at Elgin Toyota. Our team takes pride in providing kind and helpful service, and we appreciate your kind words about our clean facility. We look forward to welcoming you back next time!
Sincerely,
Christina Gavina - Customer Relations Manager - 224-238-4027
by 2025 TOYOTA RAV4 XLE/XLE PREMIUM Owner on 06/17/2025Verified Service
Good, service person explained what will be done. Wiuld be 5 stars if they had given a detailed followup report
by Elgin Toyota on 06/17/2025
Thank you for your feedback! We appreciate your positive comments about the service provided. We're glad to hear that our service personnel communicated the details with you. Your suggestion regarding a detailed follow-up report is valuable, and we will certainly consider it to enhance our customer experience at Elgin Toyota. Please feel free to reach out if you have any further thoughts or need assistance. We look forward to serving you again!
Sincerely,
Christina Gavina - Customer Relations Manager - 224-238-4027
by 2022 TOYOTA RAV4 TRD OFF ROAD Owner on 05/31/2025Verified Service
Having premium warrenty I was charged money for labor charges which is not to be charged and service rep was not listening when I ask him
by Elgin Toyota on 06/02/2025
Thank you for your feedback regarding your experience at Elgin Toyota. I understand your concerns about the labor charges despite your premium warranty and that communication with our service representative may not have met your expectations. We appreciate your input, as it helps us improve our service. If you'd like to discuss this further, please feel free to reach out to us directly. We value your business and hope to have the opportunity to serve you better in the future.
Sincerely,
Christina Gavina - Customer Relations Manager - 224-238-4027
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Service Information
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8,509 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Elgin Toyota specializes in these services, in addition to many others.
Battery Service
Brake Service
Oil Change
Tire Rotation
Tire Service & Repair
Top Makes Serviced
Based on CARFAX Service History, Elgin Toyota specializes in these makes, in addition to many others.
What do verified customers think about Elgin Toyota in Streamwood, IL? Verified customers who visit Elgin Toyota in Streamwood, IL rate this business 4.4 out of 5 stars, with 924 reviews. 8,509 customers favorited this location.How can I contact Elgin Toyota in Streamwood, IL? To reach the sales team at Elgin Toyota in Streamwood, IL, call (224) 238-4070. To reach the service department, call (847) 741-2100How can I schedule a service appointment with Elgin Toyota in Streamwood, IL? You can schedule a service appointment at Elgin Toyota in Streamwood, IL through CARFAX.What are the shop amenities offered by Elgin Toyota in Streamwood, IL? Elgin Toyota in Streamwood, IL offers the following amenities: Business Center, Complimentary Drinks, Courtesy Shuttle, Free Car Wash, Free Wi-Fi, Kid's Playroom and Snacks.Does Elgin Toyota in Streamwood, IL have a service center? Yes, Elgin Toyota in Streamwood, IL does have a service center. You can contact the service department at (847) 741-2100.
