by 2024 HONDA HR-V LX Owner on 09/11/2025Verified Service
This was one of my best experiences at El Cerrito Honda. Andy Wong exemplified the kind of quality and professionalism that Honda stands fortechnically sharp, personally kind, and impressively responsive. As my schedule unexpectedly tightened, I asked if he could expedite the service. He didn't hesitate. The result? I missed out on your fancy coffee, but my HR-V now runs like brand new. Thank you, Andy
by El Cerrito Honda on 09/12/2025
Thank you for sharing such a wonderful review of your experience at El Cerrito Honda. We're thrilled to hear Andy Wong provided you with the professionalism, kindness, and responsiveness that reflect the quality we strive for. We'll be sure to recognize him for going above and beyond to ensure your HR-V was ready on time.
by 2009 HONDA CIVIC SI Owner on 08/24/2025Verified Service
I drove up to the service area because my car was making a weird noise and suddenly the battery light came on, so I was a little afraid to turn it off. They booked my car in and were able to see it the next day, replaced the alternator, and resolved all issues. Excellent speedy service and very accommodating.
by El Cerrito Honda on 08/25/2025
Thank you for sharing your experience! We're so glad our team was able to quickly diagnose the issue with your alternator and get everything resolved for you. Providing fast, accommodating service is always our goal, and it's wonderful to know we could deliver
by 2009 HONDA CIVIC VP Owner on 08/10/2025Verified Service
My tire pressure sensor light came on. Took my Honda in to have it checked out. Sensor was fine but I had a nail in my left rear tire. Tire was repaired and I was out in a short period of time. What was impressive was I drove the car in with no appointment.
Service and professionalism is hard to beat.
Regards
Bob Correia
by El Cerrito Honda on 08/10/2025
Thank you Bob for sharing your experience. We are glad our team was able to quickly take care of your tire repair and get you back on the road. We appreciate your kind words about our service and professionalism.
by 2014 HONDA ACCORD SPORT Owner on 08/01/2025Verified Service
I was pleased that the service department took my concerns seriously and did a thorough check on my car to find the issue. They needed to keep my car for a few days to trace the problem, and were very accommodating by providing me loaner car. Great service!
by El Cerrito Honda on 08/01/2025
Thank you for your thoughtful review! We're so glad to hear our team took care of you and made sure your concerns were thoroughly addressed. It's great to know the loaner helped make things easier while we worked on your vehicle. We truly appreciate your trust in us and look forward to helping you again down the road!
by 2022 HONDA INSIGHT TOURING Owner on 07/26/2025Verified Service
I went in for my 9:30 appointment for an oil change. They said it would be busy and not recommend I wait for it. They said it would ready by noon. I left and came back around 12:30 only to find out they gave me a new window of 2:15-2:45. My car was ready @ 4:30. I basically waited in the waiting room for most of the time.
by El Cerrito Honda on 07/28/2025
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
by 2018 HONDA ACCORD TOURING Owner on 07/02/2025Verified Service
Excellent service from Guillermo. Could not better!
I assume the actual service work (recall for fuel pump) was done property as there are no issues.
The only reason I would not recommend auto service at El Cerrito Honda to friends is the very excessive rates for services that are both inexpensive for parts and quick to install.
by El Cerrito Honda on 07/03/2025
Thank you for your thoughtful feedback. We're glad to hear Guillermo provided excellent service and that your recall work went smoothly. We understand your concerns about pricing and truly appreciate you sharing them. Your input helps us improve, and we hope to continue earning your trust at El Cerrito Honda.
by 2018 HONDA CLARITY Owner on 05/30/2025Verified Service
Since I brought my car in to have a recalled part replaced, it was a very long wait (7 hrs) BUT I was warned when I made the appointment so I was prepared. I asked to have some things checked, and I was really happy that they took care of them. And the cherry on top was returning to a washed car :)
by El Cerrito Honda on 05/30/2025
Thank you for your patience and for coming in to take care of the recall. We're glad our team could check on your concerns and return your car freshly washed. It's great to hear you felt well taken care of throughout your visit. We truly appreciate you choosing El Cerrito Honda!
by 2009 HONDA CIVIC VP Owner on 05/18/2025Verified Service
Ever since I purchased my Honda I've taken it to the dealer for service. Their technicians do an excellent job and get you in and out. Mel is my go to guy and he makes sure that the service I need is warranted and is done to my satisfaction. I've never been disappointed!
by El Cerrito Honda on 05/24/2025
Hello, thank you for your loyalty to El Cerrito Honda. We're happy to hear Mel and our technicians consistently provide excellent service and take good care of you. We look forward to helping you for years to come!
by 2015 HONDA ACCORD EX Owner on 05/01/2025Verified Service
Excellent explanation of details from Service Advisor Guillermo as what will be done on my vehicle which I truly appreciate. I definitely would recommend this Dealership because of the Professionalism that was Demonstrated. Everything was Excellent and we recognize that it starts from the Top of the Organization Down. Thank for Demonstrating the Professionalism and Leadership that represents Honda of El Cerrito.
by Kent@pgadesign C. on 04/14/2025Verified Service
Way too many follow-up emails after having my car serviced. The service was great, end of story. Why the 12 emails asking me how it went and reminding me of other services and deals, and the next check-up, and to 'like' the company etc. I'm feeling haunted.
by 2016 HONDA ACCORD SPORT Owner on 04/14/2025Verified Service
I brought my 2016 Accord Sport in for a brake job. The service advisor Guillermo checked my car in quickly and I was off to work. Even though they were very short staffed my car was finished when I needed it with brand new brakes. As always Honda of El Cerrito provided excellent service, that is why I continue to use them.
by 2018 HONDA ODYSSEY ELITE Owner on 04/13/2025Verified Service
I didn't like the fact that I had to pay for a (inspection fee $275 ) I understand this if you decide not to do the work at this service shop , but this fee $275 wouldn't go towards the work if you chose to do he work with them ,
Representative was helpful that's the reason of the 2 stars
by Kirsten C. on 03/19/2025Verified Shopper
I had an appointment set to come drive and buy the car. I was called the night before and told it wouldn't be ready for 3 more days. The next day I noticed the car was off of CARFAX. I called the dealership and was told it was sold the night before. The salesperson I was dealing with was very dishonest. Almost made me step away from Hondas entirely found one at another company and purchased!! WOULD NOT RECOMMEND EL CERRITO HONDA!!!
by 2018 HONDA ACCORD EX-L Owner on 03/06/2025Verified Service
Received excellent service from Guillermo Rivas. He notified us in advance of the services provided, gave us an anccurate estimate and left both a voicemail and email when car was ready for pickup. He also ordered the door handle replacement which we paid for in advance and told us we would be notified when part was delivered. We haven't always received this degree of efficiency and courtesy at EC Honda but Guillermo is exceptional!
by 2016 HONDA FIT EX/EXL Owner on 02/22/2025Verified Service
The service was ok, but time it took was not good. I was told the service would be done by 2:00, with a 10:00 appointment. It was not done until 3:30. So, it took 51/2 hours to ccmplete. I do not think so. It would be nice to get an honest answer. I think they did not start to work on my car till about 2:00
by 2022 HONDA CR-V EXL Owner on 02/15/2025Verified Service
The staff is patient and polite. My English is not good. He will patiently translate it for me so that I can understand what he said. Because of the long waiting time, he will arrange for the driver to take me home, and then arrange for the driver to pick me up after the maintenance, which is very good.
by 2008 HONDA ACCORD LX-P Owner on 01/27/2025Verified Service
I appreciated the welcoming attitude of two people who helped me as well as the friendly guy who brought my car out to me. The condition of my car and previous work on it was looked at carefully. What I requested to be done was done and clearly explained.
by 2019 HONDA CIVIC EX Owner on 01/02/2025Verified Service
I am always happy with my experience at Honda El Cerrito. Andrew was my service representative, keeping me updated on my car's repairs. We discuss what needs to be done, versus what can wait, as well as next steps. Honda has excellently maintained my car since 2019. Five stars.
by Mary E. on 12/30/2024Verified Purchase
I was told by the dealer who sold me the car that I had 100,000 mine warranty. I didn't find out to the very end after paying that the warranty was up at 60,000 miles and that's how many miles I had on my car I had questions and could not find him for answers. It was not a good experience.
by 2012 HONDA CROSSTOUR EXL Owner on 12/01/2024Verified Service
It was expensive. A faulty ABS modulator would have costs $3000.00 to buy and install. The service advisor was very kind. The mechanic left one more light on my console than the modulator did when I dropped it off. I had to leave my car overnight because a part was needed.
1 - 20 of 817 results
Service Information
2,960 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, El Cerrito Honda specializes in these services, in addition to many others.
Oil Change
Steering & Suspension
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, El Cerrito Honda specializes in these makes, in addition to many others.
What do verified customers think about El Cerrito Honda in El Cerrito, CA? Verified customers who visit El Cerrito Honda in El Cerrito, CA rate this business 4.7 out of 5 stars, with 817 reviews. 2,960 customers favorited this location.How can I contact El Cerrito Honda in El Cerrito, CA? To reach the sales team at El Cerrito Honda in El Cerrito, CA, call (510) 319-1509. To reach the service department, call (510) 412-6100Does El Cerrito Honda in El Cerrito, CA have a service center? Yes, El Cerrito Honda in El Cerrito, CA does have a service center. You can contact the service department at (510) 412-6100.
