by 2016 FORD F150 SUPERCREW Owner on 05/29/2025Verified Service
Drove a hour out of my way to basically tell my what my check engine code was and direct me to another dealership.
The gave me the same info as AutoZone.
Not tot mention the fact that ED Martin also sold me the truck last week... Check engine light came on less than 24 hours of driving off the lot
by Ed Martin Service Team on 05/29/2025
Thank you for sharing your experience with us. We will be reaching out shortly to learn more about your experience. We certainly will always do our very best to service your vehicle correctly.
by 2014 FORD FUSION SE Owner on 09/13/2025Verified Service
nice people. good service.
chairs in waiting room too big for short people. smaller chairs and/or foot stools.
by Ed Martin Service Team on 09/13/2025
Thank you so much! We look forward to working with you again when your vehicle needs service.
by 2012 FORD F150 SUPER CAB Owner on 05/16/2025Verified Service
took my truck in for the works oil change they were prompt, courteous, friendly. wouldn't go anywhere else for my vehicles service.
by Ed Martin Service Team on 05/18/2025
Thank you for your business and review!
by 2018 FORD F250 SUPER DUTY Owner on 05/04/2025Verified Service
I had a great experience with Ed Martin Ford, when I compare it to the experience I had with Hubler Ford in Muncie! During the entire experience I was kept in the loop!!! I was very happy with their customer service!
by Ed Martin Service Team on 05/05/2025
Thank you so much! We look forward to taking care of your vehicle again when it is time for service.
by 2020 FORD EXPLORER LIMITED Owner on 05/03/2025Verified Service
The service staff took care of my concerns after I arrived to pickup my Explorer. My issues were as follows: no oil sticker and my tires were not aired up properly after rotation. The front tires were"H" however my rear tires were not "X".
by Ed Martin Service Team on 05/05/2025
Thank you so much! We look forward to taking care of your vehicle again when it is time for service.
by 2004 FORD MUSTANG GT Owner on 04/07/2025Verified Service
Fixed the initial issue. Now, I have a service engine soon light on.
(My 2004 Mustang GT 4.6 liter V-8 single cam engine). Need to
bring it in to check that issue.
by Ed Martin Service Team on 04/08/2025
Thank you. We look forward to serving you again when your vehicle requires service!
by Mark B. on 10/27/2024Verified Service
Very satisfied with Ed Martin. Ford denied my warranty claim and Ed Martin went ot bat for me, after several calls to Ford, they got Ford to pay for the repair.
by Ed Martin Service Team on 10/27/2024
Thank you for choosing our dealership for service. We truly appreciate your business and kind feedback.
by 2015 LINCOLN MKZ Owner on 12/06/2023Verified Service
This appointment was for a recall on my Lincoln that I purchased there. I was treated very politely and even received a ride one way and the driver was very friendly as well. The only thing I might ask to have been added was an explanation of what was done and, in addition, if they looked over my car for any further service that might have been advised. Overall it was a very pleasant service call.
by JVA on 12/07/2023
Thank you so much for your review! We genuinely appreciate your choosing our dealership for service. Please visit us again the next time you need service for your vehicle and give us a call if you have any questions at your convenience.
by 2017 FORD FUSION TITANIUM Owner on 02/26/2023Verified Service
Didnt put enough oil in my car. Almost forgot to put new wiper blades on. They did tow my car back to Anderson to redo the oil change. And wow I got a free car wash. In the past, I have received good service from Auto- World, now Ed-Martin, but this was was very poor service and could have cost me an engine. Hopefully the engine hasnt been damaged! To bad this happened.
by Julie Van Ameyde on 02/26/2023
Mr Musick, I apologize again for your previous experience at Myers Autoworld. As discussed should you choose Ed Martin Ford is here to assist you. Sincerely, Kathy Cameron, Director of Fixed Operations, Ed Martin Automotive Group
by 2013 FORD ESCAPE SEL Owner on 08/21/2025Verified Service
Fast and efficient. Friendly service people.
by Ed Martin Service Team on 08/21/2025
We appreciate your business and your kind feedback! We look forward to working with you again when your vehicle needs service!
by 2015 FORD EDGE TITANIUM Owner on 06/02/2025Verified Service
Great customer service!!! Wonderful shuttle service.!!!!!
by Ed Martin Service Team on 06/02/2025
Thank you for choosing us and for the kind feedback. We truly appreciate your business and look forward to serving you again!
by 2017 FORD FOCUS SEL Owner on 04/30/2025Verified Service
service desk with techs never tell us when its down what all they did or encountered, instead they drop the bill off at cashier, who wont call them, so i have to go ask before / after paying. This time they marked the battery as defective, which isn't even a year old from them, and i had to ask about it. Notice that the time they replaced this battery they did NOT have that in the approved work order. Everytime i come here its pulling teeth to get answers, so i'm going elsewhere from now on.
by Ed Martin Service Team on 05/01/2025
The General Manager has been made aware of your review and concerns. We want to provide every customer with enough information about their vehicle and excellent service. He will be calling you to learn more about your service experience. We look forward to speaking with you soon.
by 2002 FORD F150 Owner on 01/28/2025Verified Service
Very professional, quick and excellent communication.
by Ed Martin Service Team on 01/28/2025
Thank you! We truly appreciate your support of our dealership!
by 2017 FORD ESCAPE TITANIUM Owner on 09/24/2024Verified Service
Completed work was satisfactory. Overall customer service experience could've been better.
by JVA on 09/24/2024
Thank you for your feedback. Our service manager will reach out to you shortly.
by 2017 FORD EXPLORER XLT Owner on 01/18/2024Verified Service
Kennze was on it. Ride was fast. Quick to answer the phone. Getting an appointment was easy and they were flexible when I came in with an added issue. So much easier than other dealerships.
by JVA on 01/18/2024
Thank you so much for your business and your kind feedback; it has been shared with the team. Happy New Year!
by 2018 FORD ESCAPE SE Owner on 04/20/2024Verified Service
prompt, courteous, and helpful
by JVA on 04/21/2024
Thank you so very much! We truly appreciate your business and your kind words about our team and dealership!
by 2018 FORD FLEX SEL Owner on 02/03/2024Verified Service
They were timely and efficient
by JVA on 02/04/2024
Thank you so much for your business and your kind feedback! Welcome to the Ed Martin family!
by 2017 TOYOTA PRIUS V Owner on 01/30/2024Verified Service
Staff was nice. This was an easily done oil change. Happy I decided to use a place closer to home.
by JVA on 01/30/2024
Thank you so much for your business and your kind feedback! Please visit us again the next time your car needs service.
by 2013 FORD ESCAPE SEL Owner on 01/27/2024Verified Service
Courteous, respectful service.
by JVA on 01/27/2024
Thank you so much for your business and your kind feedback; it has been shared with the team.
by 2016 FORD FLEX SEL Owner on 10/08/2023Verified Service
Problems w/ coupon, window sticker and $30 increase in alignment charge.
by Julie V. on 10/08/2023
We have shopped our local competitors and find that we are very price competitive and in most cases cheaper. I have forwarded your concerns to the Service Manager. We do thank you for your patronage.
1 - 20 of 23 results
Service Information
2 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Ed Martin Ford specializes in these services, in addition to many others.
Brake Service
Oil Change
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, Ed Martin Ford specializes in these makes, in addition to many others.
What do verified customers think about Ed Martin Ford in Anderson, IN? Verified customers who visit Ed Martin Ford in Anderson, IN rate this business 4.2 out of 5 stars, with 23 reviews. 2 customers favorited this location.How can I contact Ed Martin Ford in Anderson, IN? To reach the sales team at Ed Martin Ford in Anderson, IN, call (765) 771-3673. To reach the service department, call (765) 771-3673Does Ed Martin Ford in Anderson, IN have a service center? Yes, Ed Martin Ford in Anderson, IN does have a service center. You can contact the service department at (765) 771-3673.
