by 2021 CHEVROLET SILVERADO K1500 CUSTOM Owner on 09/16/2025Verified Service
They made a mess on the oil change a the cover engine and they don't even wash my pick up as a courtesy after a spend 2 hours waiting for the service. I got to the location before 7am and only 1 person on front of me and still wait 2 hours for an oil change and tire rotation. The only reason I going to the dealer because the warranty cuz I can do all that in less than 10 minutes.
by Phil Wolhar on 09/18/2025
Thank you for providing this information. I have asked my service manager to reach out to you, but he has not heard back as of yet. Would you kindly return Eric Kolyer's message?
Sincerely,
Phil Wolhar
Chief Marketing Officer
East Hills Auto Group
pwolhar@easthillsjeep.com
by 2024 CHEVROLET SUBURBAN K1500 HIGH COUNT Owner on 09/07/2025Verified Service
I had an outstanding experience servicing my car at Chevrolet East Hills of Douglaston. The service team was knowledgeable, courteous, and transparent throughout the entire process. They explained the work clearly, kept me updated, and delivered my car on time. The attention to detail and customer care really stood out. I feel confident bringing my vehicle here and will gladly return for future service
by East Hills Chevrolet of Douglaston on 09/07/2025
Thank you for your review! I'm delighted to hear that you had an outstanding experience servicing your vehicle at East Hills Chevrolet of Douglaston. Our team takes great pride in providing knowledgeable and transparent service, and it's fantastic to know that their efforts made a positive impact on your visit. We look forward to welcoming you back for future service! Safe travels with your Chevrolet!
Sincerely,
Phil Wolhar, Chief Marketing Officer, East Hills Auto Group, pwolhar@easthillsjeep.com
by 2023 CHEVROLET TAHOE LT Owner on 06/23/2025Verified Service
Went in for routine maintenance, but specifically for tire rotation. Waited 4 hours. Service advisor had the maintenance done but forgot to do tire rotation. First he tried to blame me by saying I denied the service, then said I did not need the tire rotation based on mileage. He was extremely rude. Not the first time I've had to deal with him. This dealership just lost a long time customer.
by Phil Wolhar on 06/24/2025
Thank you for speaking with our service manager, Eric. We appreciate the opportunity to hear from you and we look forward to seeing you in the future.
Sincerely,
Phil Wolhar
Chief Marketing Officer
East Hills Auto Group
pwolhar@easthillsjeep.com
by 2017 CHEVROLET MALIBU LT Owner on 05/28/2025Verified Service
This is the only place I will bring the car. Paul, my service advisor, was friendly and knowledgeable and didn't try to :oversell" services - only what I needed. I was able to wait for the car and it was fixed in no time! Highly recommend East Hills Chevrolet.
by East Hills Chevrolet of Douglaston on 05/28/2025
Thank you for your wonderful review! We appreciate your kind words about Paul and are thrilled to hear that you had a positive experience at East Hills Chevrolet of Douglaston. It's great to know that your car was taken care of efficiently and that you felt our service was honest and helpful. We look forward to seeing you again for any future needs!
Sincerely,
Phil Wolhar, Chief Marketing Officer, East Hills Auto Group, pwolhar@easthillsjeep.com
by 2023 CHEVROLET SUBURBAN K1500 PREMIER Owner on 04/19/2025Verified Service
One of the best Chevrolet service center. The service adviser Gaurav Sharma (Gary) is not only the nicest service adviser but also knows his job very well. 100% recommend to visit this place if you have a GM vehicle, surely will be one of your best experiences.
by East Hills Chevrolet of Douglaston on 04/19/2025
Thank you for your wonderful review! We're thrilled to hear you had such a positive experience with us at East Hills Chevrolet of Douglaston. Gaurav (Gary) is indeed an exceptional service adviser, and we're glad he took great care of you. We appreciate your recommendation and look forward to assisting you again in the future!
Sincerely,
Phil Wolhar, Chief Marketing Officer, East Hills Auto Group, pwolhar@easthillsjeep.com
by 2019 CHEVROLET TRAX 1LT Owner on 04/06/2025Verified Service
Great service. Fast service. Cordial and friendly staff. The staff always explains work needed, work needed in the future. Tells you what work can wait. Always willing to work with you. Also a nice waiting area. Always happy and satisfied when work is done.
by East Hills Chevrolet of Douglaston on 04/06/2025
Thank you for sharing your wonderful experience! We at East Hills Chevrolet of Douglaston are thrilled to hear that you received great and fast service from our friendly staff. It's our priority to ensure our customers are informed about the work needed and what can wait. We look forward to seeing you again for your next visitthank you for choosing us!
Sincerely,
Phil Wolhar, Chief Marketing Officer, East Hills Auto Group, pwolhar@easthillsjeep.com
by 2021 CHEVROLET TRAX 1LT Shopper on 12/03/2024Verified Purchase
Had a very positive experience with purchasing a certified pre-owned vehicle at East Hills Chevrolet with my salesperson, Saeed Mohamed. A welcoming environment with friendly, helpful people, no pressure tactics. Was able to complete the transaction in a matter of hours and drove my new (CPO) vehicle home. I've contacted my salesperson with numerous issues that have come up, and all has been resolved in a timely manner.
by East Hills Chevrolet of Douglaston on 12/04/2024
Thank you so much for your wonderful review! We're thrilled to hear about your positive experience purchasing a certified pre-owned vehicle at East Hills Chevrolet of Douglaston. It's great to know that Saeed provided you with a welcoming, helpful environment and that your transaction went smoothly. We appreciate your feedback and are glad to hear that your concerns have been resolved promptly. We look forward to serving you again in the future!
Sincerely,
Phil Wolhar, Chief Marketing Officer, East Hills Auto Group, pwolhar@easthillsjeep.com
by 2017 CHEVROLET MALIBU PREMIER Owner on 11/23/2024Verified Service
Horrible they took my money and didn't fix my car. They gave me a loaner that was filthy with white powder on the seats and then tried to charge me $350 for it when I return the car and said that I put the white powder in the seats when the car was filthy when they gave it to me, then they broke my brake light on my car and said it was like that before I brought it there, and I made pictures of the car before I brought it there
by Phil Wolhar on 11/29/2024
Dear Mr. Seabrook,
The work we performed to your vehicle was underneath your vehicle. There was no way we came close to the brake light of your vehicle. Furthermore, we advised you of items that should be addressed, but you declined all of them after you warranty company would not authorize them. We did not charge you a diagnostic fee.
Regarding the $350 for the return of our loaner vehicle, yes, you were charged $350 to remove dents you caused and to clean the interior of the vehicle after white stains were discovered inside the car. It was not white powder as you mentioned. The stains were not in the vehicle prior to your usage.
We wish you the best.
Sincerely,
Phil Wolhar
Chief Marketing Officer
East Hills Auto Group
pwolhar@easthillsjeep.com
by 2018 CHEVROLET EQUINOX PREMIER Owner on 09/01/2025Verified Service
My service advisor, Manuel and the entire team at East Hills Chevrolet are outstanding. My service was completed promptly and efficiently. The waiting area is extremely comfortable.
by East Hills Chevrolet of Douglaston on 09/01/2025
Thank you for your wonderful review! I'm glad to hear that Manuel and our entire team provided you with outstanding service at East Hills Chevrolet of Douglaston. It's great to know that your service was completed promptly and that you found our waiting area comfortable. We look forward to seeing you again for your future service needs!
Sincerely,
Phil Wolhar, Chief Marketing Officer, East Hills Auto Group, pwolhar@easthillsjeep.com
by Amirmarghub@yahoo C. on 08/28/2025Verified Service
Gary was excellent service sales expert solve my problem he went beyond solve my car issue very pleased with his service
by East Hills Chevrolet of Douglaston on 08/28/2025
Thank you for your fantastic review! I'm thrilled to hear that Gary was able to go above and beyond to resolve your car issue. At East Hills Chevrolet of Douglaston, we strive to provide excellent service, and it's always rewarding to know that our efforts are appreciated. We look forward to seeing you again!
Sincerely,
Phil Wolhar, Chief Marketing Officer, East Hills Auto Group, pwolhar@easthillsjeep.com
by 2020 CHEVROLET TRAX 1LT Owner on 08/28/2025Verified Service
I like how we are taken care of. The waiting area has TV and a vending machine and all kinds of coffees plus hot chocolate. It's comfortable while waiting.
by East Hills Chevrolet of Douglaston on 08/28/2025
Thank you for your wonderful review! I'm delighted to hear that you appreciate the amenities in our waiting area at East Hills Chevrolet of Douglaston. Ensuring our customers are comfortable while they wait is important to us. We look forward to seeing you again soon!
Sincerely,
Phil Wolhar, Chief Marketing Officer, East Hills Auto Group, pwolhar@easthillsjeep.com
by 2024 CHEVROLET EQUINOX LT Owner on 08/28/2025Verified Service
Paul was very helpful and efficient.
He had to order the replacement tire but instead of keeping me around to wait he had the donut tire installed so I could drive home and he called me when they delivered the new one.
by East Hills Chevrolet of Douglaston on 08/28/2025
Thank you for sharing your positive experience with us! I'm glad to hear that our team, especially Paul, provided you with helpful and efficient service during your tire replacement. At East Hills Chevrolet of Douglaston, we strive to ensure our customers are well taken care of. Looking forward to seeing you again soon!
Sincerely,
Phil Wolhar, Chief Marketing Officer, East Hills Auto Group, pwolhar@easthillsjeep.com
by 2019 CHEVROLET IMPALA PREMIER Owner on 08/17/2025Verified Service
Car passed state inspection with no need for any repair or other maintenance other than an oil change.
by East Hills Chevrolet of Douglaston on 08/18/2025
Thank you for taking the time to leave your review! We're thrilled to hear that your Chevrolet Impala passed the state inspection without any issues. At East Hills Chevrolet of Douglaston, we pride ourselves on ensuring your vehicle is in top shape. We look forward to helping you again next time!
Sincerely,
Phil Wolhar, Chief Marketing Officer, East Hills Auto Group, pwolhar@easthillsjeep.com
by 2019 CHEVROLET EQUINOX PREMIER Owner on 08/16/2025Verified Service
Excellent service was provided by Gary and his team on inspecting and restoring my car to peak running condition after the recent storms made my carpet damp.
by East Hills Chevrolet of Douglaston on 08/16/2025
Thank you for your fantastic review! I'm thrilled to hear that Gary and his team were able to assist you with your car's restoration after the storms. At East Hills Chevrolet of Douglaston, we take pride in providing excellent service to get your vehicle running at its best. We look forward to seeing you again for any future needs!
Sincerely,
Phil Wolhar, Chief Marketing Officer, East Hills Auto Group, pwolhar@easthillsjeep.com
by Tejchettri1982@gmail C. on 08/12/2025Verified Service
It was an awesome experience, especially with Garry, who knows what we go through. He really takes great care of my car.
by East Hills Chevrolet of Douglaston on 08/12/2025
Thank you for your wonderful review! I'm thrilled to hear about your awesome experience with Garry at East Hills Chevrolet of Douglaston. It's great to know he took such good care of your car and understood your needs. We appreciate your feedback and look forward to seeing you again soon!
Sincerely,
Phil Wolhar, Chief Marketing Officer, East Hills Auto Group, pwolhar@easthillsjeep.com
by 2016 CHEVROLET EQUINOX LTZ Owner on 08/11/2025Verified Service
Service personnel are very courteous every visit. Required service for my vehicle was explained beforehand and was done. I waited as I usually do and the service was completed in a reasonable amount of time.
by East Hills Chevrolet of Douglaston on 08/11/2025
Thank you for your wonderful review! I'm thrilled to hear that our service personnel provided courteous assistance during your visit to East Hills Chevrolet of Douglaston. It's great to know that the required service for your vehicle was clearly explained and completed in a timely manner. We look forward to your next visit and appreciate you sharing your experience!
Sincerely,
Phil Wolhar, Chief Marketing Officer, East Hills Auto Group, pwolhar@easthillsjeep.com
by 2019 CHEVROLET TRAX 1LT Owner on 08/11/2025Verified Service
I liked how it was very clealry explained to me the maintenance my car need to make it run efficiently.
by East Hills Chevrolet of Douglaston on 08/11/2025
Thank you for your positive feedback! I'm glad to hear that you appreciated the clear explanations regarding the maintenance for your vehicle. It's always our goal at East Hills Chevrolet of Douglaston to ensure our customers feel informed and confident about their car's needs. We look forward to assisting you again in the future!
Sincerely,
Phil Wolhar, Chief Marketing Officer, East Hills Auto Group, pwolhar@easthillsjeep.com
by 2024 CHEVROLET EQUINOX LT Owner on 08/04/2025Verified Service
The best people and the best service.
Completed the service and check everything.
Would not go any where else
by 2017 CHEVROLET MALIBU LT Owner on 08/01/2025Verified Service
i thought the staff people went out of there way to help me with my problem about the gm rewards for my car i thank them all
by East Hills Chevrolet of Douglaston on 08/01/2025
Thank you for your wonderful review! We're thrilled to hear that our team went above and beyond to assist you with your GM Rewards for your Chevrolet. We truly appreciate your kind words and recognition of our staff's dedication. We look forward to seeing you again at East Hills Chevrolet of Douglaston!
Sincerely,
Phil Wolhar, Chief Marketing Officer, East Hills Auto Group, pwolhar@easthillsjeep.com
by Terry M. on 07/24/2025Verified Service
Service was great. Gary always takes great care of me and makes sure that everything i asked to get done os done. Make sure you see Gary pr ask for him to be your advisor
by East Hills Chevrolet of Douglaston on 07/24/2025
Thank you, Terry! I'm thrilled to hear that you had a great experience with Gary at East Hills Chevrolet of Douglaston. Your feedback means a lot to us, and we appreciate your recommendation to others. We look forward to seeing you again for your next visit!
Sincerely,
Phil Wolhar, Chief Marketing Officer, East Hills Auto Group, pwolhar@easthillsjeep.com
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3,858 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, East Hills Chevrolet of Douglaston specializes in these services, in addition to many others.
Exhaust & Muffler Service
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Based on CARFAX Service History, East Hills Chevrolet of Douglaston specializes in these makes, in addition to many others.
What do verified customers think about East Hills Chevrolet of Douglaston in Little Neck, NY? Verified customers who visit East Hills Chevrolet of Douglaston in Little Neck, NY rate this business 4.7 out of 5 stars, with 391 reviews. 3,858 customers favorited this location.How can I contact East Hills Chevrolet of Douglaston in Little Neck, NY? To reach the sales team at East Hills Chevrolet of Douglaston in Little Neck, NY, call (844) 574-0414. To reach the service department, call (347) 394-3316How can I schedule a service appointment with East Hills Chevrolet of Douglaston in Little Neck, NY? You can schedule a service appointment at East Hills Chevrolet of Douglaston in Little Neck, NY through CARFAX.Does East Hills Chevrolet of Douglaston in Little Neck, NY have a service center? Yes, East Hills Chevrolet of Douglaston in Little Neck, NY does have a service center. You can contact the service department at (347) 394-3316.
