by 2017 SUBARU LEGACY 2.5I LIMITED Owner on 02/01/2026Verified Service
The service agent told us that we needed to do the work that we had done on a previous service that was unnecessary and would cost $2000. If you didn't know what you were doing, you'd be scammed
by 2012 SUBARU OUTBACK 2.5I LIMITED Owner on 01/30/2026Verified Service
Thank you
Polite customer service and excellent auto repair team . They keep my 14 year old car humming along
I recommend them to my Subaru friends.
by 2023 SUBARU OUTBACK ONYX EDITION Owner on 01/22/2026Verified Service
Excellent customer service and technical support from the service department at Downtown Oakland Subaru.
Recommended to my family and friends.
Tom F
by 2024 TOYOTA COROLLA LE/SE/XLE/NIGHT S Owner on 01/20/2026Verified Service
Great service advisors and mechanics with courteous and professional staff. I highly recommend going to Downtown Toyota in Oakland.
by 2006 SUBARU LEGACY OUTBACK 2.5I Owner on 01/19/2026Verified Service
Very friendly and helpful staff,was in for a recall item .and treated me like a lifelong client
Thanks
by 2020 SUBARU WRX STI LIMITED Owner on 01/12/2026Verified Service
Courtesy provided by Roman Rios was excellent. Free Uber home after drop-off. Quick oil change turn around time at a reasonable price.
by Katy W. on 01/10/2026Verified Service
Fantastic experience. Ramon was an amazing help. He went above and beyond to make sure we were taken care of, and deserves recognition. Much appreciated. Thank you!
by 2023 SUBARU CROSSTREK PREMIUM Owner on 01/02/2026Verified Service
Jennifer, my service technician, is very knowledgable, kind, a great communicator, and so very helpful.
by 2013 TOYOTA PRIUS Owner on 12/16/2025Verified Service
Kevin Goh is the boss. Great customer service. Alway ensuring my car is in good shape. Now, you need to work on your servicing prices. Way too high.
by 2019 SUBARU CROSSTREK PREMIUM Owner on 11/25/2025Verified Service
I continue to be very happy with the service. They're prompt, and they inspect the car thoroughly each visit so that I can be certain everything is in good shape. Excellent customer service.
by 1994 TOYOTA CAMRY LE Owner on 11/13/2025Verified Service
I always get good service there, even if it is sometimes a bit pricey. At least I know that they know what they're doing and they know my car.
by 2017 SUBARU IMPREZA SPORT Owner on 11/06/2025Verified Service
I've had mediocre experiences in the past but along with their physical renovations they are now more helpful and customer focused and have been great to work with again!
by 2017 SUBARU CROSSTREK LIMITED Owner on 11/01/2025Verified Service
Downtown Auto Center has provided me/my car with excellent service over the years. Its service has prevented problems and kept my car running like a new car.
by 2020 TOYOTA COROLLA LE Owner on 11/01/2025Verified Service
Vern Chao the service advisor was knowledgeable and attentive.He made all the necessary services i needed.
by 2017 SUBARU CROSSTREK LIMITED Owner on 10/28/2025Verified Service
The system was down for quite some time and they couldn't work on my car.
I didn't expect to have my battery replaced. Thought it wa fine.
Happy with the overall service.
I like the staff there.
by 2024 SUBARU SOLTERRA PREMIUM/LIMITED/ Owner on 10/27/2025Verified Service
This service salesman was a scammer. Trying to upsell me services I didn't even need, even though I asked him multiple times if these were part of the basic service. He straight up lied to my face. I will not be returning
by 2015 SUBARU XV CROSSTREK SPORT LTD Owner on 10/27/2025Verified Service
A problem with my front passenger-side axle that had plagued us for years was finally diagnosed and repaired quickly. The service was professional and the work was high quality.
by 2023 SUBARU OUTBACK ONYX EDITION Owner on 10/27/2025Verified Service
Excellent customer service and professional tech support by Jennifer and staff.
Recommend this Subaru service facility.
by 2022 TOYOTA PRIUS NIGHT SHADE/L/LE/XL Owner on 10/19/2025Verified Service
It is a pleasure to work with Service Advisor Kevin Goh. We feel we can depend on him to help us keep our family's three Toyotas running well for many years.
by 2015 TOYOTA PRIUS Owner on 10/18/2025Verified Service
Well they did a good job and were professional. The only thing was that they didn't turn off the warning light on my dashboard.
