by 2020 TOYOTA RAV4 LTD Owner on 03/02/2025Verified Service
Easy check in. The service was to check if we needed the recall service which we did. They were able to replace the sensors and it only took a few more minutes saving us a return trip.
by 2016 TOYOTA AVALON XLE/PLU/PRE/TOR/LT Owner on 02/03/2025Verified Service
The auto start took as long as they said it would, it works as it should and everything was cleaned up and put back together.
The only thing that could have been improved was better instruction on how to use it.
I happy with the service I received.
by 2024 TOYOTA RAV4 XLE PREMIUM Owner on 10/03/2024Verified Service
My car was taken right on time, and it was finished in less than the estimated time. Clean, comfortable place to wait.
by 2013 TOYOTA CAMRY HYBRID/LE/XLE Owner on 09/18/2024Verified Service
120K SERVICE was completed. Happy with communicative process and the time it took to complete. I love my Camry Hybrid!
by 2024 TOYOTA GRAND HIGHLANDER XLE/LIMI Owner on 07/29/2024Verified Service
Great dealership that I have done business with for decades. Great service, great knowledgeable staff
by 2014 TOYOTA PRIUS V Owner on 06/06/2024Verified Service
Downeast Toyota was on time, discussed my car with me, and did the service I requested for about $100 less than I expected to pay.
by 2019 TOYOTA COROLLA L/LE/XLE/SE/XSE Owner on 04/27/2024Verified Service
Nikki was greatprofessional and kind.
Facility is always clean and visit was fast.
My car is running great.
by 2015 TOYOTA VENZA LE/XLE Owner on 04/15/2024Verified Service
Downeast Toyota does a professional job, giving me peace of mind about the safety and longevity of my vehicle.
by 2023 TOYOTA HIGHLANDER HYBRID LIMITED Owner on 02/10/2024Verified Service
They did not change the oil and filter. Downeast told me that Toyota changed it to every 10,000 miles, even though I was told it was every 5,000 miles in my literature.
by Steve B. on 12/25/2023Verified Service
Our attendant, Jordan was very professional and courteous. Even though our mission was not completed we were satisfied with his explanation.
Steve Bouchard
by 2013 TOYOTA CAMRY HYBRID/LE/XLE Owner on 11/05/2023Verified Service
Nail in the tire, unfortunately could not be fixed. Replacement handily available1.5 hours...not bad.
by 2017 LEXUS GS 350 BASE/350 F-SPORT Owner on 07/18/2023Verified Service
From the initial contact for scheduling till the finished service the staff were very attentive and helpful. Due to a need to leave town for specialized medical treatment for my wife, the scheduler was extremely helpful in getting me an appointment.
by 2016 TOYOTA 4RUNNER SR5/LTD/TRLPR/TRD Owner on 07/13/2023Verified Service
Service went great, the service technician, Katelyn, was professional and helpful and the overall experience was 10/10
by 2016 TOYOTA 4RUNNER SR5/LTD/TRLPR/TRD Owner on 04/01/2023Verified Service
Customer service and service done on my vehicle at down east toyota is always the very best. Thank you everyone that helps me regularly there.
by 2010 TOYOTA RAV4 SPORT Owner on 03/25/2023Verified Service
Excellent service, as always. The dealer found the items which needed servicing which were in addition to the routine 5,000 mile service items. I was glad to get th differentials serviced and the anti-freeze done.
by 2019 TOYOTA PRIUS Owner on 10/19/2022Verified Service
Not Overly friendly staff or helpful. No review of the work done. Air filter could be replaced but Not a word.
by 2022 TOYOTA TACOMA DBL CAB/SR/SR5/TRD Owner on 09/26/2022Verified Service
Service department was very polite. Was very accommodating on recall, gave a rental Tacoma to use. Thank you for taking great care of my Tacoma..
by 2013 TOYOTA TACOMA Owner on 09/07/2022Verified Service
I gave them a 4 instead of a 5 because of oil change. In their service records and year of Toyota tacoma 2013, I use non synthetic oil. I didn't ask them to switch to the more expensive but they did. I had a larger bill that wasn't expected.
by 2016 TOYOTA PRIUS V Owner on 08/14/2022Verified Service
Prompt scheduled service. The service tech noted that my inspection sticker was about to expire so I was given a free inspection and a new sticker, an pleasant, unexpected surprise.
by 2016 TOYOTA RAV4 HV HYBRID LIMITED Shopper on 05/22/2022Verified Purchase
Dealership was excellent. Met by a salesperson who offered a test drive to us. We liked the vehicle and the financing terms so we bought the car and picked it up 2 days later when it was convenient for us. Everything went very smoothly.
