Car cleaned, dealership not check any fluid levels.(oil , cooling fluid) Guess did not know how. (that's how we bought it)? That's what would say!
by Ray P. on 01/13/2026Verified Shopper
I inquired about the availability and financiaing. I found out that they don't use my finance company.
by Mike L. on 09/28/2025Verified Shopper
The car was in need of so much repair/maintenance, it was not ready to sell at any price. The dealership's name was not recognized by my navigation. I was directed to a tire place at the same address. Dealership located in a complex of 40 (?) auto oriented small businesses in a single warehouse with another similar building one block away.
Beware car buying in Chantilly, VA.
by Charity A. on 06/05/2025Verified Shopper
I was informed the second I pulled up to the office door that the car sold that morning. I drove 2hrs to get there, did not even get out of the car and was told something that could have been mentioned before I got on the road after I told you I was coming.
by Larry K. on 04/10/2025Verified Shopper
After setting up an appointment by text, and my 80 mile journey, upon arrival the salesman said that he had a contract on it. I was not notified as to this development by text however they said they sent an email, which is not my primary way to communicate. Very discouraging.
by Felipe R. on 01/22/2025Verified Purchase
The staff were really helpful, and not pushy at all. The purchase process was smooth and well explained for a first-car-buyer like me. They also took care of the car before selling it, as it was clean and with good smell. So far, my 2012 Mazda 3 has been running excellent.
by Scott T. on 08/05/2023Verified Shopper
I asked if the dealer, via email if they would text me photo's of the chassis of the older vehicle I was interested and they replied yes, but none came. Then I texted them, same question, but no response. Then I called them, same request, and I spoke to a person who assured me they would text me some photo's, no response. This process over a week long period. How hard is it to take some cell phone photo's of a chassis? So, I give up.
by Sarah B. on 12/07/2022Verified Shopper
While I did not ultimately purchase a vehicle, communication was thorough and prompt, and I was allowed to test drive and check out multiple vehicles, and was given permission to take vehicles to a nearby mechanic for pre-purchase. I felt comfortable and not rushed by either Dotcom associates I dealt with
by Jerra H. on 11/07/2026Verified Shopper
I asked multiple times for them to send me pictures of the underneath of the vehicle because I live in another state and would love to see that before coming to look at it.
Multiple times I got the response that the pictures had been sent however, they were never sent.
Multiple times, they asked me to set up an appointment to come test drive the vehicle, even though I explicitly stated that I lived in another state. It would not come to look at the vehicle until I saw the pictures of the underneath.
by Carol G. on 03/12/2026Verified Purchase
The price was good, the people were great and the process was easy and painless.
by Paul M. on 01/20/2026Verified Shopper
The truck was completely misrepresented. It was a complete repaint with poor bodywork
by Sandy A. on 11/18/2025Verified Shopper
Called regarding a Jeep Liberty...I believe it was sold when I followed up
by Samuel S. on 10/22/2025Verified Purchase
Very professional and polite. No hassle to buy a car. Arrive , test drive and buy out the door on my way back home with a smile on my face.
by James A. on 10/10/2025Verified Shopper
Dealer would not negotiate on price at all . Nice people but wrong method with car biz , we are not in covid anymore where dealers are in controll . As inventory increases and floor plans buils up. Losses will build for dealers
by Shenna R. on 08/27/2025Verified Shopper
So many people came at the same time I got overlooked for others. Only a rust bucket was bought out for me to look over.
by Trent W. on 06/07/2025Verified Shopper
No room to maneuver through the parking lot and no parking. Hard to figure out where they are located.
by Keith S. on 12/28/2024Verified Shopper
Very friendly staff. Vehicle was still available and I took a test drive. I didn't purchase one the spot because I was looking at a couple of other trucks. I'll call them back to see if the stored code has been fixed.
by Stephen C. on 03/21/2024Verified Shopper
They have worked with me quite well
We have not yet purchased the car as we are waiting for a small repair to be completed
by Donald D. on 11/09/2023Verified Shopper
Truck was not a automatic transmission so would not work for me . So moved on but was thankful for help
by David R. on 08/01/2023Verified Purchase
I bought an H2 Hummer from Freddie. Was very trustworthy, did what he said and even stayed late for the auto transport guy to show up. I would buy again from Freddie at DOTCOM Auto without hesitation.
