by 2019 HYUNDAI IONIQ BLUE Owner on 08/01/2026Verified Service
Absolutely terrible. They use scare tactics to convince people to do extra work that isn't needed. My radiator had a leak, but they wanted to do a whole engine rebuild. Ignorant salespeople who don't know anything about cars. They will double down even when proven wrong. I won't return
by Doral Hyundai on 08/03/2026
Hello,
Thank you for sharing your feedback. It's regrettable to hear that you left feeling pressured and that you did not have confidence in the recommendations provided during your visit. Our goal is always to give customers a clear understanding of their vehicle's condition and available service options so they can make the decision that is best for them.
We appreciate you bringing this to our attention and would welcome the opportunity to review your experience further. At your convenience, please reach out to me using the contact information below.
Luis Lopez - Service Manager - luislopez1@lithia.com
by 2023 GENESIS GV70 BASE/SELECT/ADVANCED Owner on 05/20/2026Verified Service
First of all, my service tech, Ciro, was friendly but professional; explained what was being looked at in my car and went the extra mile to explain the pros and cons of not performing the service needed in a way that was understandable. He was prompt in his communication with me and assisted me with all my inquiries. His treatment of not just me but how I saw him speak to other customers was Top Notch! Way to go Doral Genesis!!!
by Doral Hyundai on 05/20/2026
Hearing such thoughtful feedback about your experience truly means so much to our team at Doral Hyundai! We are thrilled to hear Ciro provided such professional, knowledgeable, and attentive service throughout your visit. Taking the time to clearly explain recommendations and communicate openly with customers is exactly the level of care we strive for. It is especially wonderful to know his top notch customer service stood out not only in your interaction, but with others as well. Thank you for your kind words and support. We look forward to assisting you again in the future!
by 2022 HYUNDAI TUCSON SEL Owner on 05/14/2026Verified Service
They were not punctual, disrespectful, and did not communicate whatsoever when it came to informing me of the issue, I never received a phone call nor a text message, and whenever I would call to ask, no one was familiar with what was happening. I was told to communicate with my advisor but I had no way of contacting him and he would not answer my calls either.
by Doral Hyundai on 05/14/2026
We're sorry to hear about the level of communication and punctuality you experienced during your visit. Our team is held to a high standard of professionalism, and I would sincerely appreciate the opportunity to further discuss your experience to better understand what happened here. If you could please reach out to me directly, I would like to personally address your concerns in a timely manner. Thank you for bringing this matter to our attention.
Best,
Luis Lopez - Service Manager - luislopez1@lithia.com
by 2024 HYUNDAI PALISADE LIMITED Owner on 04/27/2026Verified Service
Service was very good and timely. However when vehicle was delivered for some reason technician took vehicle registration and insurance card and placed them on the floor passenger side. He/she also left an almost empty cup of coffee on the front passenger seat; the small amount of coffee left in cup spilled on the seat. We had to clean it up.
by Doral Hyundai on 04/28/2026
Thank you for your review. While we're happy to hear our team was timely and helpful, we're sorry for the coffee spill. Your feedback will be addressed internally to prevent this from happening again. Please don't hesitate to reach out if there's anything else we can do for you.
Thank you,
Luis Lopez - Service Manager - luislopez1@lithia.com
by 2025 HYUNDAI SANTA FE SE Owner on 04/14/2026Verified Service
I took my vehicle for an ongoing issue with battery drain to the Miami lakes dealer since November of last year even left it for a week and a half and they could not figure what the issue was. I took it to Doral 1 time and as of right now about 3 weeks in, the issue has not returned. Awesome service!!
by Doral Hyundai on 04/14/2026
Thank you for sharing your experience! We're thrilled to hear our team successfully resolved the issue with your car. We truly appreciate your support and your business!
by 2024 HYUNDAI SONATA SEL Owner on 03/01/2026Verified Service
Orlando was great, but there is no purpose in having an appointment. My appointment was for 9:30 am, I was attended at 10:05 am (even though I arrived at the scheduled time), and had my car returned past 1 pm. Furthermore, the tracker provided was greatly inaccurate. The status never changed from vehicle being inspected. There are far too many vehicles looked at and not enough availability, leading to extended wait times and time wasted
by Doral Hyundai on 03/02/2026
Hello,
Thank you for taking the time to share your experience. While we're glad to hear that Orlando provided great service, we're very sorry for the long wait you encountered during your appointment. Your time and clear communication are very important to us, and I would like to speak with you directly to discuss this matter further. When you have a moment, please reach out to me using the contact information below.
Sincerely,
Luis Lopez - Service Manager - luislopez1@lithia.com
by 2023 HYUNDAI SONATA SEL Owner on 01/21/2026Verified Service
My experience, to say the least was mediocre, my appointment was at 8am (regular service) and only because I called the service department I was able to pickup my car after 2pm. The person that took my information at my arrival was new and didn't know what to do. The mechanic was very professional, sent me a video explaining what needed to be done. This is the first time I had a bad experience.
by Doral Hyundai on 01/22/2026
Hello,
Thank you for taking the time to share your feedback. We sincerely apologize for the delays you experienced during your recent service visit. We appreciate your patience and are glad to hear that our mechanic provided clear communication and a professional explanation of the work needed.
Your experience is important to us, and we will use your feedback to ensure smoother and more efficient service in the future. If there's anything further we can do to assist you or if you'd like to discuss this further, please don't hesitate to reach out directly using the contact information below.
Thank you,
Luis Lopez - Service Manager - luislopez1@lithia.com
by 2024 HYUNDAI VENUE SEL/LIMITED Owner on 12/28/2025Verified Service
While there was a delay with the start of my service,but Brandon was able to help move the service along with a great attitude & follow thru . I noticed his positive attitude reflecting towards everyone he was in contact with.. Big compliments to Brandon!!
by Doral Hyundai on 12/29/2025
Thank you for the fantastic 5-star review of Doral Hyundai! Although there was a delay at the start of your service, we're thrilled to hear that Brandon stepped in and kept everything moving with such a positive attitude and great followthrough. Your kind words mean a lot, and we'll be sure to pass along your compliments to him. We appreciate you choosing us and look forward to seeing you again!
by 2023 GENESIS G70 BASE/PRESTIGE Owner on 12/11/2025Verified Service
I was greeted by Porters in kind and helpful way. I was assisted by Ciro Ulloa the service manager excellent customer service all the way. My issues were resolved. I was able to keep my appointment outside the dealer as they provided Uber to and from free of charge. Also the team at the cashier for vehicle pick up was amazing and very helpful. Happy Holidays
by Doral Hyundai on 12/11/2025
We're thrilled to hear that you had a seamless service visit with our team! Thank you for choosing Doral Hyundai and for sharing your support. If there's anything else we can assist you with down the road, please don't hesitate to reach out. Wishing you happy holidays and safe travels!
by 2022 HYUNDAI SANTA FE LIMITED Owner on 11/08/2025Verified Service
Bad experience! Apart of that They don't honor their promotions. They advertise a deal where you buy three tires and get the fourth one free, but that's a lie. They add a hidden charge, and at the end of the total, they add the fourth tire to your bill. I realized this in time and exchanged them elsewhere.
by Doral Hyundai on 11/10/2025
I'm sorry to hear about your negative experience and the confusion regarding our tire promotion. We pride ourselves on providing transparent service, so it's concerning to hear that we've left the wrong impression in this instance. If you could reach out directly, I would greatly appreciate the chance to discuss this matter further.
Thank you, and I hope to speak with you soon.
Anddy Moas - Service Manager - anddymoas@lithia.com
by 2022 HYUNDAI TUCSON SEL Owner on 11/03/2025Verified Service
Jason took care of everything from the moment I arrived. Work was done diligently.uber dropped me off, picked me up to get my car, so it was easy..no headaches. Make sure you make an appointment and let them know in advance that u need transportation.
by Doral Hyundai on 11/03/2025
Thank you for sharing your 5-star experience! We're thrilled to hear that Jason and our team provided top-notch service from start to finish here at Doral Hyundai. Thank you for choosing us, and we look forward to assisting you again down the road. Have a great day!
by Jose M. on 09/21/2026Verified Service
Great service department! New facilities, excellent communication and customer service! Car was ready on time, fully serviced and delivered sparkling clean! Service advisors Leo and Ciro are outstanding!
by Doral Hyundai on 09/21/2026
Jose, we are so grateful for your excellent review! Thank you for choosing Doral Hyundai and for sharing your experience with Leo, Ciro and team!
by Showkat K. on 09/06/2026Verified Purchase
Salesman Pedro Perez was very good and courteous. Hard to deal with the finance guy. So, I financed with my bank
by Doral Hyundai on 09/09/2026
Thank you for sharing your feedback about Pedro, Showkat. We appreciate your business and we will share this feedback with our team. See you next time here at Doral Hyundai!
by 2025 HYUNDAI SANTA FE CALLIGRAPHY Owner on 09/03/2026Verified Service
Doral Hyundai is under massive construction and everything takes very long. Specific issues submitted may not be resolved. I was happy with my service advisor but the technician who handle my service cares less of the issues I have declared.
by Doral Hyundai on 09/03/2026
Hello,
Thank you for your feedback. We understand that a lengthy service visit can be frustrating. It is especially concerning to hear that you felt your concerns were not fully addressed during your visit. Our team is committed to providing thorough, attentive service, and I would appreciate the opportunity to learn more about your experience and discuss your concerns directly. At your convenience, please reach out to me using the contact information below.
Luis Lopez - Service Manager - luislopez1@lithia.com
by 2017 HYUNDAI ACCENT SPORT Owner on 08/17/2026Verified Service
David was very nice and knowledgeable as well as helpfully. My car runs great and everything is ok thank you.
by Doral Hyundai on 08/18/2026
Thank you for sharing your positive feedback about David and our team! We're happy to hear your car is running wonderfully, and we're here if you need anything else. See you next time at Doral Hyundai!
by 2022 HYUNDAI ELANTRA SEL Owner on 08/13/2026Verified Service
My recent server was very poorly. The guy was very rude. The guy never reset the number from the oil change that is still saying oil change practically he didn't do nothing at all only the oil change.
by Doral Hyundai on 08/13/2026
Thank you for bringing this to our attention. We sincerely apologize that your recent visit did not meet your expectations. Providing courteous, thorough service is very important to us, and we're disappointed to hear about your experience with both the customer service you received and the concern regarding your oil change reminder not being reset.
We'd like the opportunity to learn more about what happened and address your concerns. Please reach out to us directly through the contact information below so we can investigate and work toward a resolution.
Luis Lopez - Service Manager - luislopez1@lithia.com
by 2024 HYUNDAI SANTA FE SEL Owner on 08/06/2026Verified Service
Doral Hyundai took the whole day to do oil change service. They gave me back the car super dirty and full of mud outside and inside the vehicle "because of the rainy day" they said. I believe they took the car to the Everglades to do the job.
by Doral Hyundai on 08/07/2026
Hello,
Thank you for sharing your feedback. It's regrettable to hear about the extended wait time you experienced and the condition in which your vehicle was returned. This is not the level of service we aim to provide, and we understand your frustration. I would greatly appreciate the opportunity to speak with you directly to discuss this further. At your convenience, please reach out to me using the contact information below.
Luis Lopez - Service Manager - luislopez1@lithia.com
by 2019 GENESIS G70 ADVANCED Owner on 07/26/2026Verified Service
Work was completed as promised. Service manager stated on top of the required repairs and computer updates.
by Doral Hyundai on 07/27/2026
Thank you for highlighting our team's professionalism and efficiency! Your feedback made our day! We look forward to assisting you again at Doral Hyundai. Safe travels!
by 2024 HYUNDAI SANTA CRUZ SEL Owner on 07/23/2026Verified Service
I was pleased with the way I was treated by the service rep David, however, the wait time was 4 hrs for an oil change and tires alightment.
by Doral Hyundai on 07/23/2026
Thank you for sharing your experience with David! We appreciate your patience during the service, and we'll work on improving our wait times. See you next time, safe travels from the entire team at Doral Hyundai!
by 2025 TOYOTA TUNDRA CREWMAX PLATINUM/C Owner on 07/12/2026Verified Service
Juan Castillo is the Best
Very good at what he does and he is always attentive to make sure you understand what he is doing to the car
by Doral Hyundai on 07/13/2026
Thank you for sharing your awesome feedback about Juan! We'll pass along your kind words to him. See you again at Doral Hyundai!
1 - 20 of 1,297 results
Service Information
659 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Doral Hyundai specializes in these services, in addition to many others.
Oil Change
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, Doral Hyundai specializes in these makes, in addition to many others.
What do verified customers think about Doral Hyundai in Doral, FL?
Verified customers who visit Doral Hyundai in Doral, FL rate this business 4.3 out of 5 stars, with 1,297 reviews. 659 customers favorited this location.
How can I contact Doral Hyundai in Doral, FL?
To reach the sales team at Doral Hyundai in Doral, FL, call (786) 983-7062. To reach the service department, call (786) 475-8381
Does Doral Hyundai in Doral, FL have a service center?
Yes, Doral Hyundai in Doral, FL does have a service center. You can contact the service department at (786) 475-8381.
Chevrolet
Genesis
Honda
Hyundai
Toyota