Diehl Honda of Massillon

4.8

Diehl Honda of Massillon

4.8

Ratings & Reviews

Overall Rating
4.8
79 Verified Reviews
5 Star
91%
4 Star
5%
3 Star
0%
2 Star
3%
1 Star
1%
Sort by: Most Helpful
Read reviews that mention
by 2007 ACURA RDX Owner on 09/10/2025Verified Service
Not looking after needs of honda owners ! Too interested in up sales for them , Parkway and Old Park looked after owner better ! They wanted repeat buyers, Been with Park since 1969 -1975 with motorcycle and 1998 with cars . And now own two Ohio built cars.
by 2021 HONDA PASSPORT ELITE Owner on 02/02/2025Verified Service
Easy appointment process; 10% service coupon; arrived early and service completed professionally and timely; Service Advisor was courteous and professional throughout the process and provided status updates and reviewed both the services performed and the vehicle inspection report. The checkout process was convenient and the experience was great.
by 2022 HONDA CR-V EX Owner on 07/30/2025Verified Service
Friendly service advisor. And they took me early so I out soon. Cost a bit higher but the job was done well as far as I know. Thank you.
by Mfigg@neo R. on 07/20/2025Verified Service
I would suggest you have them call you first when your service is done before going to pick vehicle up.
by 2020 HONDA CR-V EX Owner on 05/18/2025Verified Service
The service is has been great! They kept me updated on the progress and checked to see if I needed anything during the service.
by 2016 HONDA HR-V EXL Owner on 04/11/2025Verified Service
Really great all around service. Never had a bad experience here, they're always giving great clarity about their inspections and recommendations for when to do maintenance.
by 2023 HONDA ACCORD HYBRID SPORT-L Owner on 03/14/2025Verified Service
The person that waited on me was very proficient and knowledgeable. He got me in and out in a few minutes.
by 2020 HONDA HR-V LX Owner on 02/15/2025Verified Service
Very responsive to my needs kept me informed on the repairs help me get the transmission covered over warranty
by Bob M. on 01/13/2025Verified Purchase
Dave Sherman was great and we made a great deal! 10+ I may even be back in a couple of yrs for another trade!
by 2017 HONDA CIVIC SI Owner on 01/02/2025Verified Service
Got a full synthetic oil change and new wiper inserts for $75 before tax, very affordable and they had me in and out in under half an hour.
by 2011 HONDA CR-V SE Owner on 11/03/2024Verified Service
The people in the auto care department are wonderful. They did an overall auto check of my vehicle and took care of the recall.
by 2014 HONDA ACCORD SPORT Owner on 10/28/2024Verified Service
Disappointed, I needed a major repair on my Honda, so I asked several times for a new car person to give me a call about trading for a new Honda but no response.
by 2019 HONDA CR-V EXL Owner on 10/19/2024Verified Service
After a rather lengthy wait, my SUV was serviced properly by experienced and knowledgeable technicians. Thank you.
by 1997 HONDA ACCORD LX/EX Owner on 04/20/2024Verified Service
Service was fine. Oil change went off without a hitch. Oil change price was $59.99. With a $15 off coupon, I still paid $51 and change. Not quite sure how that happened. Very disappointed they discontinued the mini fridge with bottled water. A water dispenser wired into the dealership water certainly isn't the same.
by 2019 HONDA FIT EX Owner on 12/29/2023Verified Service
It was a pleasure to work with Paul of Diehl Honda. Paul kept me updated on my car as it undergone multiple needed services. Paul provided me with resources to help lower my costs of service. Paul was also very considerate of my needs and understood the stress on me of needing multiple services done. Overall excellent customer service from Diehl Honda.
by 2020 HONDA CR-V EX Owner on 09/19/2025Verified Service
Great experience. Quick servicetechnician Josh was friendly and went over everything with me.
by Kalowa T. on 09/13/2025Verified Service
I was greeted by a nice man.He was very polite and friendly.
by Hd3824@gmail C. on 09/06/2025Verified Service
I needed an oil change; I paid for an oil change.
by 2020 HONDA CIVIC LX Owner on 08/21/2025Verified Service
Curt is so friendly and is there for all of my needs
by 2018 HONDA PILOT EX Owner on 08/20/2025Verified Service
Just scheduling was not efficient.
1 - 20 of 79 results

Service Information

5 Customer Favorites

Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!

Top Services Performed

Based on CARFAX Service History, Diehl Honda of Massillon specializes in these services, in addition to many others.

  • Auto Maintenance
  • Oil Change
  • Tire Rotation

Top Makes Serviced

Based on CARFAX Service History, Diehl Honda of Massillon specializes in these makes, in addition to many others.

  • Chevrolet Services
    Chevrolet
  • Ford Services
    Ford
  • Honda Services
    Honda
  • Jeep Services
    Jeep
  • Toyota Services
    Toyota

About Us

Get In Touch

Frequently Asked Questions

What do verified customers think about Diehl Honda of Massillon in Massillon, OH? Verified customers who visit Diehl Honda of Massillon in Massillon, OH rate this business 4.8 out of 5 stars, with 79 reviews. 5 customers favorited this location.
How can I contact Diehl Honda of Massillon in Massillon, OH? To reach the sales team at Diehl Honda of Massillon in Massillon, OH, call (330) 477-5002. To reach the service department, call (330) 477-5002
Does Diehl Honda of Massillon in Massillon, OH have a service center? Yes, Diehl Honda of Massillon in Massillon, OH does have a service center. You can contact the service department at (330) 477-5002.