by 2012 HONDA ACCORD LX Owner on 09/30/2026Verified Service
I purchased the Accord from Dean in 2014. I have taken it to Dean for every service. I have never received gone there without them up-selling. me on something. My last visit cost me $2200. And they didn't even fix the tire inflation indicator light. Which I asked to fixed when I arrived for my service. They didn't ever put the services call sticker with the milage of the service call.
by Dean Honda on 09/30/2026
It sounds like we've let you down in terms of thoroughness and value, and I apologize for any frustration that may have resulted. We'd like to ensure your concerns regarding the tire inflation light and service call sticker are addressed. Please reach out to us so we can assist you further. Best, Fred Mueller - Service Manager - (412) 466-8120
by 2016 HONDA HR-V EX Owner on 05/03/2026Verified Service
In and out with no problem only problem I have is that the service advisors in the shop do not acknowledge you when you walk in . How about a greeting and letting me know you'll get to me shortly
Instead of ignoring you and just standing there like an idiot
by Dean Honda on 05/04/2026
Thank you for sharing your feedback about this issue. We will discuss this with our team in order to prevent similar situations in the future. Without your input, we wouldn't be able to improve our services, so thank you for bringing this to our attention. Please feel free to contact us at your convenience to discuss this further. We hope to serve you again in the future. Take care! - Dean Honda
by 2019 HONDA CR-V TOURING Owner on 04/10/2026Verified Service
Car was in for inspection they contacted me about tires. Told them I would get back to them. I contacted them 4 times within 3 hours and NEVER received a phone call back. Never received a call stating your car is done. Only knew that when I looked in my email and saw an invoice. What has happened to customer service?? I have been going there for 6 years and this is the first time something like this has happened.
by Dean Honda on 04/10/2026
I'm truly sorry for the communication issues you experienced during your recent visit. It's concerning to hear that we fell short in keeping you informed and returning your calls, as this is not the level of service we aim to provide. Your loyalty means a lot to us, and I would appreciate the chance to discuss what happened so we can make things right moving forward. Please feel free to reach out at your earliest convenience. Thank you, Fred Mueller - Service Manager - (412) 466-8120
by 2017 HONDA CR-V EXL Owner on 03/17/2026Verified Service
The service is good for Honda service center. A person named Fred offered a discount for repair service while I was in the waiting room. When the bill was presented neither Fred or the discount was available nor was a military discount offered. What happened to all of it.
by John C. on 02/02/2026Verified Service
Wow! Got a great deal for my 120k mile service. Got like EVERYTHING done at once at a great super bundle price for OEM dealer service. They even threw in a free inspection AND a free loaner car for the day! (Not to mention 3 cups of complimentary coffee and they accepted a big fat coupon to reduce the total service cost even further.) This is now my new favorite Honda dealer for OEM service in Pittsburgh!
by Dean Honda on 02/02/2026
John, we're so grateful for your feedback! We are delighted you had a successful service visit at Dean Honda. See you next time!
by 2021 HONDA PILOT SE Owner on 10/12/2026Verified Service
Waited 2.5 hours for a straight forward emission and state inspection. Multiple people in waiting area with same time and complaint. Doubtful I would recommend this to others.
by Dean Honda on 10/13/2026
I'm sorry to hear about the wait time you experienced during your visit. We strive for efficient service, and it sounds like we fell short in this instance. I understand how frustrating that can be, and we appreciate your feedback. If you'd like to discuss further or have any other concerns, please reach out at your convenience.
Thank you,
Fred Mueller - Service Manager - (412) 466-8120
by 2017 HONDA PILOT EXL Owner on 09/11/2026Verified Service
My repair was recall so it went pretty smoothly. However an additional part had to be ordered since the existing one was rusted out.
by Dean Honda on 09/14/2026
Thank you for sharing your experience! We're glad to hear that the recall repair went smoothly, and we appreciate your understanding regarding the extra part. See you next time at Dean Honda!
by 2025 HONDA CR-V SPORT TOURING Owner on 09/09/2026Verified Service
Tire treads are 5 and 6 but he told all are 3s
Because of that I ordered tires from outside. He asked to sign papers that i am declining tire replacement. Worst advisor
by Dean Honda on 09/09/2026
We're disappointed to see your rating and upset to see that you felt misled. That is not how we aim to do business at our dealership. We take this feedback seriously and will use it to reiterate the importance of accuracy with our advisors. If you would like to discuss the matter further, please reach out to the contact info below.
Thank you,
Fred Mueller - Service Manager - (412) 466-8120
by 2025 FORD BRONCO HERITAGE Owner on 09/04/2026Verified Service
I am always pleased with the service at Dean Honda. Turnaround time was amazingly quick and I was on my way.Well done and Thanks again:-)
by Dean Honda on 09/04/2026
Thank you for your continued trust in Dean Honda! We're so happy to hear that our service team made a lasting impression. See you next time! Safe travels in your 2025 Ford Bronco Heritage!
by 2013 HONDA PILOT EX Owner on 09/01/2026Verified Service
like the service and the service rep mat richardson but think your labor rates are to high but do like the free car wash
by Dean Honda on 09/02/2026
We're so lucky to have a loyal customer like you! Thank you for choosing Dean Honda and for sharing your feedback about Mat and the rest of our team. See you next time!
by 2012 GMC ACADIA SLT-1 Owner on 08/31/2026Verified Service
Efficient service from someone who finally knows what they're doing on a car even if it's an inspection or something else. Also have a more cheery atmosphere seem like some employees not the one we had just dont want to be there but its fine
by Dean Honda on 09/01/2026
Thank you for your fantastic review of our team at Dean Honda! We look forward to seeing you next time.
by 2013 HONDA ACCORD SPORT Owner on 08/30/2026Verified Service
Dean Honda is fantastic for service. I go out of my way to drive here because they are way better than another dealer that is 1 min from me. Mark in service has always been fantastic.
by Dean Honda on 08/31/2026
Thank you for choosing Dean Honda and for sharing your experience with our team, especially Mark. We look forward to serving you and your 2013 Honda Accord Sport for many miles to come! Safe travels!
by 2021 SUBARU IMPREZA Owner on 08/14/2026Verified Service
My mechanic, Dave, was extremely nice and very knowledgeable. He explained things so that I understood them. My cashier, James, was also very friendly and kind to me.
by Dean Honda on 08/17/2026
Thank you for sharing your experience with Dave and James! We're happy to help, and we hope to welcome you back to Dean Honda again in the future.
by 2016 HONDA CR-V EX Owner on 08/13/2026Verified Service
Service completed on time. I appreciate the video done pre service that was sent to me and the good communication.
by Dean Honda on 08/13/2026
We appreciate your feedback! It's great to hear the communication was spot on. Thank you for choosing Dean Honda!
by 2025 KIA K5 GT LINE Owner on 08/09/2026Verified Service
In on time. Written findings for brake and tire measurements, and good, solid communication on what was being completed!
by Dean Honda on 08/10/2026
Thank you for choosing Dean Honda and for sharing your five-star review. We hope to welcome you back in the future!
by 2017 HONDA FIT LX Owner on 07/23/2026Verified Service
I liked everything. Dean Honda is great and I will continue to go there, even though I've moved further away.
by Dean Honda on 07/23/2026
We are honored to have your business and so happy to hear that it's worth the extra drive! Thank you from all of us at Dean Honda.
by 2022 HONDA CR-V EXL Owner on 07/15/2026Verified Service
Excellent service! The staff was professional, friendly, and completed the work on time. I'm very satisfied with the experience and would definitely recommend this shop to others.
by Dean Honda on 07/15/2026
Thank you for recommending our team at Dean Honda! It means a lot to hear that you are so confident in our future business.
by 2012 HONDA PILOT EXL Owner on 07/06/2026Verified Service
I needed an oil change fast - it was at 15%- I was stressed because I know I couldn't get there soon. I went in at 645 and start work at 8. They got me in and changed it with plenty of time to get to work. Really a 10 star
by Dean Honda on 07/06/2026
We're delighted to have been able to assist you promptly and efficiently at Dean Honda! Thank you for your trust and for sharing your positive feedback. Safe travels!
by 2017 HONDA CIVIC TOURING Owner on 06/28/2026Verified Service
They were very good at solving a problem with the air-conditioning, which had been going on for many months
by Dean Honda on 06/29/2026
We are pleased to hear our team could get the job done! Thank you for choosing Dean Honda and for sharing your support following your A/C repair. Take care!
by 2018 HONDA HR-V LX Owner on 06/04/2026Verified Service
Had no problems with my appointment. Inspection, Emissions, oil change and differential fluid changed. It was fast and prompt even after adding the differential fluid change late into the appointment.
by Dean Honda on 06/05/2026
Thank you for choosing Dean Honda and for sharing your support following your recent visit. Drive safely!
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Service Information
819 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Dean Honda specializes in these services, in addition to many others.
Exhaust & Muffler Service
Oil Change
Safety Inspection
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, Dean Honda specializes in these makes, in addition to many others.
What do verified customers think about Dean Honda in Pittsburgh, PA?
Verified customers who visit Dean Honda in Pittsburgh, PA rate this business 4.6 out of 5 stars, with 493 reviews. 819 customers favorited this location.
How can I contact Dean Honda in Pittsburgh, PA?
To reach the sales team at Dean Honda in Pittsburgh, PA, call (412) 850-2775. To reach the service department, call (412) 466-8120
Does Dean Honda in Pittsburgh, PA have a service center?
Yes, Dean Honda in Pittsburgh, PA does have a service center. You can contact the service department at (412) 466-8120.
