They are a bunch of idiots that know nothing about vehicles. I rode a bus for 24 hours to go purchase the truck that they told me was in great shape. When I got there the truck was junk. I could put my hand through the frame. The fuel tank was also ready to fall off. What a bunch of clueless morons.
by Justin C. on 04/07/2026Verified Shopper
Walked in and was told where to sit and get prequalified & No one spoke to me for 30 mins so I left.
by AMJED RASHEED on 08/17/2026
Hi, are you sure you left the review for the correct dealership? We're concerned there may have been a mix-up. Our process is not to have a customer sit down and get pre-qualified before speaking with them.
We normally start by greeting you, showing you the vehicle, and taking a test drive. After that, we ask whether you already have your own financing or if you would like us to help find financing options for you.
We're sorry you had a poor experience, but based on what you described, that is not our normal process. We just want to make sure the review was intended for our dealership.
by Marlande W. on 03/16/2025Verified Purchase
Best team ever, each car going forward I will purchase from DNT..... hands down the family was exceptionally professional and kind.
by AMJED RASHEED on 08/17/2026
Thank you so much for the kind words! We really appreciate your support. We're glad you had a great experience with our team and enjoyed our selection of cars and trucks. We truly appreciate you choosing ushope to see you again soon!
by 2016 HONDA ODYSSEY TOUR/TOUR ELITE Shopper on 02/14/2024Verified Purchase
I had a good experience with this dealership. My salesman n the owner were very professional throughout the process
by AMJED RASHEED on 08/17/2026
Thank you so much for the kind words! We really appreciate your support. We're glad you had a great experience with our team and enjoyed our selection of cars and trucks. We truly appreciate you choosing ushope to see you again soon!
by Torsten K. on 06/18/2019Verified Shopper
Dealership called me and explained all about the car. I didnt end up buying from them but had good communication with them. Thx.
by Ramona B. on 01/14/2019Verified Purchase
Moe was very pleasant and helpful. He answered all of my questions. The process was quick and easy from start to finish. And I love the car I purchased!
by Lonnie H. on 12/03/2018Verified Purchase
By a used vehicle from other than CARMAX and you paid to much!!! Excellent vehicles; great customer service that stands out even in an industry known for exhibiting such outstanding traits!!!
by Charles F. on 10/19/2025Verified Shopper
They were really rude a refused to any business with me I don't know why
by AMJED RASHEED on 08/17/2026
I'm sorry you felt that way. We absolutely do not want anyone to leave our dealership feeling disrespected or unwelcome. However, based on what you described in your original review, it doesn't sound like the process we follow at our dealership.
by Shakur Z. on 09/21/2025Verified Purchase
Great service great people many great selection cars and trucks go check em OUT!!!
by Barbara D. on 06/14/2023Verified Purchase
Great customer service! Will definitely purchase again from this dealership.
by AMJED RASHEED on 08/17/2026
Thank you so much for the kind words! We really appreciate your support. We're glad you had a great experience with our team and enjoyed our selection of cars and trucks. We truly appreciate you choosing ushope to see you again soon!
by Linwood B. on 10/19/2022Verified Shopper
The vehicles were sold from the dealership I was looking for the 7 series BMW
by AMJED RASHEED on 08/17/2026
Thank you so much for the kind words! We really appreciate your support. We're glad you had a great experience with our team and enjoyed our selection of cars and trucks. We truly appreciate you choosing ushope to see you again soon!
by Renee W. on 04/11/2022Verified Shopper
Staff was great and returned my calls and was very honest and professional.
by AMJED RASHEED on 08/17/2026
Thank you so much for the kind words! We really appreciate your support. We're glad you had a great experience with our team and enjoyed our selection of cars and trucks. We truly appreciate you choosing ushope to see you again soon!
by 2009 PORSCHE CAYENNE GTS Shopper on 03/28/2022Verified Shopper
He said he was sending me some more information I havent gotten them yet.
by AMJED RASHEED on 08/17/2026
I'll check with him and make sure he gets that information over to you. Sorry for the delay, and I'll follow up with you as soon as I have an update.
by David P. on 11/27/2021Verified Shopper
Great experience. The dealer was very personable and knowledgeable about the vehicle.
by AMJED RASHEED on 08/17/2026
Thank you so much for the kind words! We really appreciate your support. We're glad you had a great experience with our team and enjoyed our selection of cars and trucks. We truly appreciate you choosing ushope to see you again soon!
by Kassondra N. on 02/09/2021Verified Shopper
Very friendly and willing to work with you. And will answer all your questions
by Thomas O. on 01/31/2020Verified Shopper
Everything was fine until I couldn't get a ride to pick up the truck and sign the paper work, they told me when they went to move the truck, the check engine light came on, so they said they were not going to sale the truck with a problem to me which I can understand, and sent the truck to the mechanic to be checked out, but at the same time refunded my deposit without waiting to see if the truck could be fixed. Personally, I think they were tired of holding the truck and someone made them a better offer and they took it.
by Curtis G. on 06/28/2019Verified Purchase
these guys are great ! moe really was fantastic, would buy another vehicle from them.
by Victor G. on 04/28/2019Verified Shopper
Very responsive in my request which says a lot
by Trish H. on 04/11/2019Verified Purchase
New experience that worked out well
by David P. on 04/04/2019Verified Shopper
I've only spoken with Moe and have been quite pleased so far. I had some questions about the car which he answered quickly and he cooperated with a mechanic I arranged to inspect the car. I have decided to buy it but have to wait for a real estate sale to go through first. I've put down a deposit so show my sincerity and they seem pleased to do business with me. I cannot check the "I bought a car at this dealership" button since we've not yet consummated the sale but things are looking good at this time. I do expect the sale to go through.
