by 2010 CHEVROLET SILVERADO C1500 LT Owner on 07/11/2025Verified Service
My Service Representative, Willie, is always courteous and knowledgeable, and this visit was simple but needed. Very appreciative to have him as my trustworthy automotive dealer resource.
by 2020 BUICK ENCLAVE ESSENCE Owner on 05/27/2025Verified Service
We had a 9am appointment for oil change and tire rotation. My husband was told it would be 2 hours before the car would be serviced because they had bumped the appointment for walk-ins. Also, when completed, the tire rotation was not done.
by 2010 CHEVROLET SILVERADO C1500 LT Owner on 03/27/2025Verified Service
Willie remains the man to see when vehicle maintenance is needed. Knowledgeable, courteous, straight talking.
Service with a smile that you can trust.
~ bmw
by 4040Group on 04/02/2025
Thank you so much for your kind words. We are glad to hear you had such a wonderful experience.
by 2021 CHEVROLET SILVERADO K3500 Owner on 02/23/2024Verified Service
Took my truck in for a oil change . Usually I check the oil level on the dip stick before I leave the dealership but this time I was in a hurry I checked it when I got home you couldn't even see oil on the dip stick . I had to drive back to the dealers ship witch takes 30 minutes each way . Oil change tech put 6 quarts of oil and the truck requires 9 quarts . Don't waste your money or time with this dealership .
by 4040Group on 02/23/2024
First, we would like to thank you for the opportunity to earn your business. We take all our customers' experiences seriously. If you would, please send us an email to feedback@demontrond.com and tell us more about your most recent experience at our dealership. We will escalate this information to our upper management team for their immediate review. Thank you again and we hope to hear from you soon!
by Jeff H. on 11/27/2023Verified Shopper
The dealership contacted me, but we could not agree on a trade difference. I was just offered $46,000 for my trade where I live, they offered me $39,000 and said that their market would not allow them to even offer me $44,000... another (FORD) dealership right up the road from them offered me $45,000 for my trade and I bought my new truck from them.
by 4040Group on 11/30/2023
Thank you for the opportunity to earn your business. We hope to see you in the future.
by 2022 GMC SIERRA K2500 DENALI Owner on 11/13/2023Verified Service
Service department did not fix the problem with my truck he told me that they only can fix one thing at a time. The part for my truck is on back order and he did not know when the parts was coming in and I was not kept informed on the status of my truck. I had to call to the dealership.
by 4040Group on 11/14/2023
We never mean to upset our customers. Our dealership strives for everyone to have a five-star experience. We will notify our upper management about your experience. Please send your contact information to feedback@demontrond.com. Thank you!
by 2020 GENESIS G90 ULTIMATE Shopper on 11/05/2022Verified Purchase
Absolutely the best experience in purchasing a automobile in my life . No bull mo add ons just plane answers to my question. In and out in under an hour. Car was better than I expected. Absolutely clean and detail and fully service and full tank . Guess where I will go for my next purchase? It was worth the 240 miles I drove to. Ohh and a lifetime powertrain warranty. Jimmy my sales man and Kelly and her finance team are the best!
by 4040 Group on 11/07/2022
Thank you, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Congratulations on your new vehicle!
by 2013 HYUNDAI VELOSTER TURBO Owner on 09/09/2022Verified Service
Terrible experience, total rip off.
Had my car for over a month, payed almost @ grand for repair, pick it up any car broke down after driving it for 10 miles, after being told the car was fine, now they want 9 more grand to fix it again, after being told the repair would be under warranty for 1 year
by 4040 Group on 09/10/2022
Thank you for bringing this to our attention. Please know that customer satisfaction is paramount to us! At your earliest convenience, please email us your best contact information, to customerexperience@4040group.com so that we may further look into this for you.
by 2020 HYUNDAI TUCSON LIMITED/SEL/SPORT/ Owner on 07/05/2022Verified Service
Their computer system was down, and wouldnt check my car and so I waited 30 minutes before they told me. I convinced him to go ahead and do the oil change and it took an hour for an oil change and a wash. Thats just poor management I cant figure out how to make an oil change without a car being checked in.
by 4040 Group on 07/06/2022
Josh, we want you to know that we do strive to give each one of our guests a five-star experience. Your rating shows that you feel we fell short of that mark. We would love to have the opportunity to further look into your most recent visit to our dealership. Would you please send your best contact information to us at: customerexperience@4040group.com. Thank you so much!
by 2011 BUICK ENCLAVE CXL Owner on 09/20/2021Verified Service
Was a total ripoff tried to get 2200 dollars to replace the AC actuators needless to say I turned them down ,all I had to do was drill a 1 inch hole in my glove box side to reach a screw. They said they would have to take the dash apart and it would take three days and the actuators weren't covered under the policy they had sold me either so they are not a honest dealership
by 2014 HYUNDAI SONATA SE/LIMITED Owner on 01/20/2021Verified Service
I had great experience at DeMontrond Chevrolet Toyota Hyundai. Robert in service was very friendly and took care of my needs very quickly. He call me with updates about my vehicle as it was getting service. I will come back for my future needs. Thanks
by 2019 TOYOTA TUNDRA CREWMAX SR5 Owner on 12/02/2019Verified Service
They did great work, but failed to execute all work to be completed based off of the estimate provided by the adjuster. I will have to bring my vehicle back in for an additional visit to have the remainder of the work completed, which is quite an inconvenience. No one can explain why this was overlooked and ultimately signed off on by an inspector.
by DeMontrond Chevy on 12/03/2019
We value your feedback and would like you to reach out to our service Director, Dana McCans if you would like to talk about your recent visit in more detail. I have forwarded her your concerns.
by 2016 HYUNDAI TUCSON LIMITD/SPRT/ECO/SE Owner on 12/01/2019Verified Service
Technician moved my seat and turned off my lights. I am handicapped, and the seat is set to make it easy to get in and out of the car. Friday night I started driving and wondered why I was having trouble seeing. I then realized I was driving with no lights on. I keep my lights set on automatic. I have told them repeatedly not to move my seat or change the light setting. They don't listen.
by DeMontrond Chevy on 12/02/2019
Your feedback is very important to us and we are deeply saddened that your last visit was not everything it should have been. I have passed along your comments to the Service Director Dana McCans. If you would like to discuss your recent visit further, please reach out to Dana.
by 2010 CADILLAC SRX PREMIUM COLLECTION Owner on 09/29/2025Verified Service
They went above and beyond to help me get my car fixed after GM discontinued the part.
by 2025 CHEVROLET TRAX 2RS Owner on 07/12/2025Verified Service
Fast and friendly service. James took care of my vehicle.
by 2019 CHEVROLET SUBURBAN C1500 PREMIER Owner on 07/10/2025Verified Service
Fast and efficient...very nice and accommodating
by 2015 CHEVROLET K1500 SUBURBAN LT Owner on 07/03/2025Verified Service
Everyone in the Chevrolet service are always very pleasant
by 2010 CADILLAC SRX PREMIUM COLLECTION Owner on 07/01/2025Verified Service
I wish I could give them no stars! They refused to fix my car, they said the part wasn't being made anymore. I got the part number from them and found in less than 30 seconds. They said the other dealerships refused to sell it to them as well. Then they tell me, you can buy, we can put it in but there will be no warranty. Then I called to speak with an owner so I could get my car out hostage situation and no ever returned my phone calls. I just got a text asking when I was going to get it. I checked with other dealerships, they were will to sell me the part. I'm done with DeMontrond, there are too many other dealerships that want the work. My car was in the shop for over a week. Personally, I think they didn't want to mess with it because my car is one of the most difficult vehicle GM ever put out and yes it's old, 15 years old, but it has only 75,000 original miles, it looks brand new. I think it was a warped attempt to convince to trade the car in on something new. I'm getting it fixed through a friend for less than half what the dealership would have charged so I guess their laziness was a favor to me in the long run. The owners better pay attention or these employees they got are going to run them out of business because I have 2 GM vehicles and I was taking them there for all their service. Not anymore!!!
by 2019 CHEVROLET COLORADO LT Owner on 06/27/2025Verified Service
Great Service. Timely and friendly
by 2014 CHEVROLET CORVETTE STINGRAY 2LT Shopper on 06/23/2025Verified Shopper
Pricing, plus interest rates are very high. Don't want to make payments for the next 30 years
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Service Information
142 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, DeMontrond Chevrolet Hyundai Mitsubishi specializes in these services, in addition to many others.
Emissions Inspection
Oil Change
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, DeMontrond Chevrolet Hyundai Mitsubishi specializes in these makes, in addition to many others.
What do verified customers think about DeMontrond Chevrolet Hyundai Mitsubishi in Texas City, TX? Verified customers who visit DeMontrond Chevrolet Hyundai Mitsubishi in Texas City, TX rate this business 4.5 out of 5 stars, with 231 reviews. 142 customers favorited this location.How can I contact DeMontrond Chevrolet Hyundai Mitsubishi in Texas City, TX? To reach the sales team at DeMontrond Chevrolet Hyundai Mitsubishi in Texas City, TX, call (832) 371-9782. To reach the service department, call (281) 337-1100Does DeMontrond Chevrolet Hyundai Mitsubishi in Texas City, TX have a service center? Yes, DeMontrond Chevrolet Hyundai Mitsubishi in Texas City, TX does have a service center. You can contact the service department at (281) 337-1100.
