by 2025 FORD F350 SUPER DUTY Owner on 05/10/2026Verified Service
:) the team was great to work with dropped the truck off the night before and they called the next morning checking to make sure they had the correct service ticket and then they got started right on it. My truck came back looking better than I dropped it off thank you!!
by David McDavid Ford Ft Worth on 05/10/2026
Hello 2025 FORD F350 SUPER DUTY Owner, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
by 2019 FORD MUSTANG Owner on 04/14/2026Verified Service
I'm giving it 3 stars but I only have my other vehicle service to compare it to and it's hard to beat Frank Kent Cadillac. I'm used to being greeted at my vehicle and I drove into David McDavid Service expecting similar but I actually had to leave my vehicle on the drive and look for an advisor to help with my appointment.
Cadillac service is 5 star so that's my comparison.
by David McDavid Ford Ft Worth on 04/16/2026
Thank you for your feedback and for giving us the opportunity to earn your business. We understand that first impressions matter, and being promptly greeted upon arrival sets the tone for the entire service experience. While every dealership operates a bit differently, you should not have had to search for assistance when arriving for your appointment. Our Service Manager, Zach Walker, has reached out to you directly to discuss your visit. We appreciate the comparison and the insight, as it helps us continue raising our level of service. Best, Ali Benli General Manager abenli@mcdavid.com 817-420-7990
by 2017 FORD EXPLORER XLT Owner on 01/31/2026Verified Service
The service is horrible! They have my car for almost 2 weeks, zero updates and not 1 returned phone call after I left messages for the service rep and/ managers for over a week. I eventually showed up and cancel the services not yet completed to get my car. At that time, there was still no explanation, apology etc for no returned calls or incomplete service.
by David McDavid Ford Ft Worth on 02/03/2026
Thank you for sharing your feedback. I understand your frustration with the lack of updates, missed call-backs, and having to come in person to retrieve your vehicle without clear communication. That is not the experience we want our guests to have. Our service leadership team has been attempting to reach out to you so we can better understand what occurred and address the concerns you raised. We appreciate you bringing this to our attention as we review our communication and follow-through, and we would welcome the opportunity to speak with you directly. Best, Ali Benli General Manager abenli@mcdavid.com 817-420-7990
by Tony F. on 01/12/2026Verified Shopper
I gave this dealership a chance to earn back my business after some questionable repairs were performed on my current Ford.
They got me in the door with promises and as most dealerships do, they changed the deal and wasted my time.
Is there an honest dealership out there?
by David McDavid Ford Ft Worth on 01/12/2026
Tony, thank you for sharing your feedback. I understand your concerns with trust and transparency, including how the recall information was communicated in the past and the trade-in and pricing expectations during your recent visit. We appreciate you bringing this to our attention as we review how we communicate and set expectations throughout the process. I would love the opportunity to personally discuss this situation with you, please free to reach out to me at your convenience. Best, Ali Benli General Manager abenli@mcdavid.com 817-420-7990
by 2017 FORD EDGE SE Owner on 12/28/2025Verified Service
The wait wasn't too long. My only issue would be they put the wrong sticker inside my vehicle that lets you know the next oil change datewhich led me to believe service could have been rushed or a mix up of services on vehicles. I can only hope things were done right
by David McDavid Ford Ft Worth on 12/30/2025
Thank you for taking the time to share your feedback. I'm glad to hear the wait time was reasonable, and I understand your concern about the incorrect next service sticker being placed in your vehicle. Something like that can understandably create uncertainty about whether everything was completed as intended. Please feel free to reach out to me directly at your convenience so we can discuss any further concerns you may have. Best, Ali Benli General Manager abenli@mcdavid.com 817-420-7990
by 2022 FORD BRONCO/BIGBEND/BLAC/OUTER Owner on 12/14/2025Verified Service
I had an excellent experience buying my new Bronco at McDavid Ford. The entire team was welcoming and professional. The team was incredibly knowledgeable about the Bronco, answered all my questions. I never felt rushed or pressured. If you're looking for a smooth and positive car-buying experience, definitely ask for Benji.
by 2017 FORD F250 SUPER DUTY Owner on 12/08/2025Verified Service
The service was terrible. The car was left a mess with garbage from service scattered inside and seats left in prone position. They assured me that both batteries would be replaced and only replaced one battery. It was near the end of Saturday and they seemed very inconvenienced .
by David McDavid Ford Ft Worth on 12/09/2025
Thank you for sharing this feedback about your recent visit. I understand you had concerns about how your vehicle was returned, as well as questions about the battery replacement that was completed. Our Service Manager, Zach Walker, has already spoken with you directly and is working through those concerns, and my understanding is that you plan to update your comments to reflect that conversation. If there is anything further you need or any additional questions that come up, please feel free to reach out to me or to Zach so we can continue to assist. Best, Ali Benli General Manager abenli@mcdavid.com 817-420-7990
by 2022 FORD TRANSIT CONNECT XLT Owner on 12/03/2025Verified Service
Went in for an oil change and also got a tire rotation. Service was great but had to subtract one star because all of my tires ended up being under inflated, even though they rotated them. I had to swing by discount tire to have air put in all 4 tires. 3 of the 4 were almost 10psi under.
by David McDavid Ford Ft Worth on 12/03/2025
2022 FORD TRANSIT CONNECT XLT Owner, thank you again for taking the time to let us know how we did!
by 2016 FORD F150 SUPERCREW Owner on 11/21/2025Verified Service
Coupon for the oil and rotation service. Had a couple lug nuts that were 'swolen' and they wanted $250 to remove them... hard NO! Removed all the '2 piece junk' lug nuts and replaced them with 1 piece quality nuts myself. After 10 years of service there, may find another service location next time.
by David McDavid Ford Ft Worth on 11/24/2025
Thank you for continuing to service your F-150 with us over the past ten years and for sharing this feedback about your recent visit. Our Service Manager, Zach Walker, has already left you a message to follow up on your concerns, and we would appreciate the chance to talk through the visit and the recommendations that were made. Please call Zach back at your convenience, or you are welcome to reach out to me directly as well. Best, Ali Benli General Manager abenli@mcdavid.com 817-420-7990
by 2016 FORD EXPEDITION EL XLT/EL KING Owner on 09/19/2025Verified Service
Took the Expedition for minor suspension repairs as well as maintenance items. They took 4 weeks to get the parts approved and the work done. I picked it up, and no maintenance items had been done. I had to take the vehicle somewhere else to get the oil change, balance, rotation, and alignment. Yes, after they worked on it they did not align the vehicle again.
by David McDavid Ford Ft Worth on 09/23/2025
Thank you for sharing your feedback. I understand how important it is for our guests to have timely repairs and complete service work, and I appreciate you taking the time to outline your experience. I know our Service Manager, Zach, has reached out to you a few times, but please don't hesitate to contact me directly as well if you'd like to discuss this further. Best, Ali Benli General Manager abenli@mcdavid.com 817-420-7990
by 2020 FORD F450 SUPER DUTY Owner on 08/15/2025Verified Service
Extremely disappointing service department. No quality control, no follow-up, and a complete lack of communication. Calls are ignored, and issues go unresolved. Even when a vehicle is brought back a second time for a problem they failed to fix correctly, they still won't review their work or provide any updates.
by David McDavid Ford Ft Worth on 08/15/2025
Jeff, thank you for bringing this to our attention. We aim to deliver thorough, transparent, and professional service, and I'm concerned to hear that your experience did not reflect those standards. I'd like to review your visit personally, address your concerns about communication and quality control, and discuss how we can restore your confidence in our service team. Please reach out to me directly at your convenience. Best, Zach Walker Service Manager zwalker@mcdavid.com (817) 935-7133
by 2013 LINCOLN MKX Owner on 08/14/2025Verified Service
McDavid Ford of Fort Worth repaired my vehicle in a timely and professional manner!
They completed the repair at a very reasonable cost. I valued the time, patience, and empathy to respectfully answer every one of my questions and concerns. They made certain I was 100% satisfied with the repair recommendations and they stayed in touch with me regarding my vehicle status while it was being repaired!
by David McDavid Ford Ft Worth on 08/14/2025
Hello 2013 LINCOLN MKX Owner, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
by 2019 FORD ECOSPORT SE Owner on 07/20/2025Verified Service
The customer service rep that was assigned to me made me feel that I left my car in good hands. My car needed a new engine, so I knew it would be there for a while. I got regular updates on on it's progress. The rep even made sure to create a ticket for me to have a car from Enterprise for the entire time. I would highly recommend this location for your service needs.
by David McDavid Ford Ft Worth on 07/20/2025
Hi, thank you for your review! Happy motoring!
by 2024 FORD BRONCO SPORT OUTER BANKS Owner on 05/03/2026Verified Service
Teki thd service advisor was amazing and got the part to the dealership. Car is back running great. Thank you so much! I always take my vehicle here
by David McDavid Ford Ft Worth on 05/03/2026
2024 FORD BRONCO SPORT OUTER BANKS Owner, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
by 2019 FORD F150 SUPERCREW Owner on 04/28/2026Verified Service
Great customer and good experience at the dealer with the service advisor assisting me with my Ford Truck.
by David McDavid Ford Ft Worth on 04/28/2026
Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
by 2025 FORD F150 LIGHTNING XLT Owner on 04/23/2026Verified Service
My service tech. was very helpful and nice. He was accommodating to my schedule and washed the car on my way out!
by David McDavid Ford Ft Worth on 04/24/2026
We really appreciate this positive review! Thanks so much!
by Kathy M. on 04/23/2026Verified Purchase
Very wonderful folks to work with. Very friendly and worked as fast as possible to get all the paperwork done with the finance company
by David McDavid Ford Ft Worth on 04/24/2026
We really appreciate this positive review! Thanks so much!
by 2023 FORD F250 SUPER DUTY Owner on 04/04/2026Verified Service
Bryce & Dameon are very helpful guys I really appreciate there help thanks for taking care of my truck and car.
by David McDavid Ford Ft Worth on 04/04/2026
We always appreciate positive reviews! Thank you, and happy motoring!
by 2015 FORD F350 SUPER DUTY Owner on 03/31/2026Verified Service
Grant was very courteous and professional. Completed work when promised and priced accurately. Great job!!
by David McDavid Ford Ft Worth on 03/31/2026
We really appreciate this positive review! Thanks so much!
by 2021 FORD RANGER XL/XLT/LARIAT Owner on 03/20/2026Verified Service
Arrived for my 7:45 AM oil change appointment @ 7:30 AM. Service completed shortly before 10:00AM. The wait time was unacceptable.
by David McDavid Ford Ft Worth on 03/23/2026
We're sorry to hear about your experience and understand how frustrating that wait must have been, especially with an early morning appointment. We strive to complete services in a timely manner, and it's clear we fell short in this case. Your feedback is appreciated and will help us improve our scheduling and efficiency. Please feel free to reach out to me directly so we can discuss this further. Best, Ali Benli General Manager abenli@mcdavid.com 817-420-7990
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275 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, David McDavid Ford Ft. Worth specializes in these services, in addition to many others.
Brake Service
Oil Change
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, David McDavid Ford Ft. Worth specializes in these makes, in addition to many others.
What do verified customers think about David McDavid Ford Ft. Worth in Fort Worth, TX?
Verified customers who visit David McDavid Ford Ft. Worth in Fort Worth, TX rate this business 4.4 out of 5 stars, with 544 reviews. 275 customers favorited this location.
How can I contact David McDavid Ford Ft. Worth in Fort Worth, TX?
To reach the sales team at David McDavid Ford Ft. Worth in Fort Worth, TX, call (817) 754-5457. To reach the service department, call (817) 420-7990
How can I schedule a service appointment with David McDavid Ford Ft. Worth in Fort Worth, TX?
