by 2022 RAM 1500 CLASSIC SLT Owner on 08/17/2025Verified Service
Excellent service thorough and timely. I do wish that after the regular maintenance the print out would state what was checked for fluids and the levels. Brake pad wear and tire wear. I'm pro active if things need changing I would have it done before the next inspection so there wouldn't be a fail and wait for repairs.
by Darling's Augusta on 08/18/2025
Thank you for your thoughtful feedback and for sharing your experience. We're glad to hear the service was excellent, thorough, and timely. We also appreciate your suggestion about including more detail on the maintenance printout regarding fluids, brake pad wear, and tire condition. That's a great point, and we'll be sure to share it with our team so we can look for ways to make the service report more helpful. Thank you for choosing Darling's we value your proactive approach to vehicle care and look forward to serving you again.
by 2021 HYUNDAI ELANTRA SEL Owner on 07/21/2025Verified Service
I was disappointed that they charged me for a tire rotation. I purchased 4 tires their previously and tire rotations were supposed to be free. I explained that I wasn't supposed to be charged but the service staff said they had no way to do a refund. The service technician said That I should think about buying new tires... I just bought the tires last year with only 15,000 miles on them.
by Darling's Augusta on 07/21/2025
Thank you for bringing this to our attention. We're very sorry to hear about the confusion and frustration regarding your tire rotation and the unexpected charge, especially after having purchased your tires with us. That certainly doesn't reflect the level of service we aim to provide.
We'd like to make this rightplease reach out to our Service Manager, Scott Kunesh, directly at 207-430-8531. He'll be happy to review the situation and work toward a resolution. We appreciate your past business and hope to restore your confidence in us.
by 2025 HYUNDAI SANTA CRUZ SE Owner on 05/23/2025Verified Service
Since buying the vehicle, I have installed a trailer hitch and trailer wiring system.
After researching online all the information about my model, Santa Cruz trailer hitch installation. I came to the conclusion that all the information was wrong. I took it to the folks at Darling's Hyundai and the correct parts have been ordered. Very happy with their diagnosis and their communication.
by Darling's Augusta on 05/23/2025
Thank you for sharing your experience! We're glad our team at Darling's Hyundai was able to cut through the confusion and get the correct parts ordered for your Santa Cruz. It's great to hear that the diagnosis and communication met your expectationswe truly appreciate your trust and are happy we could help. Thanks for choosing Darling's!
by 2025 HYUNDAI SANTA CRUZ SE Owner on 03/31/2025Verified Service
Unlike the dealership that I bought my Santa Cruz from. Darling's dealership has been more than helpful and helping me transition over to their dealership. Communication has been absolutely great. I look forward to having my vehicle serviced and or repaired at Darlings
by Darling's Augusta on 04/02/2025
Thank you for sharing your experience! We're so glad to hear that the team at Darling's has made your transition a smooth and positive one. Clear communication is something we take pride in, and it's great to know that's been your experience so far. We truly appreciate your trust and look forward to taking care of your Santa Cruz for years to come!
by 2018 RAM 1500 SLT Owner on 02/06/2025Verified Service
They were great about communicating with us every step of the process. It was a process because there was a wait on a part due to it being a back ordered recalled part. They were fantastic about updates when they had them. I would go back and have them service my truck anytime!
by Darling's Augusta on 02/10/2025
Thank you for your wonderful feedback! We're glad to hear that our team kept you informed throughout the process, even with the wait for the back-ordered part. Your patience and trust mean a lot to us. We appreciate your support and look forward to serving you again in the future!
by 2022 HYUNDAI TUCSON SE Owner on 07/12/2025Verified Service
From the time I drove in until I left, the experience was great! Everyone was courteous and respectful. The waiting area was clean and welcoming.
by Darling's Augusta on 07/14/2025
Thank you for the kind words! We're so glad to hear your entire visit was a positive onefrom our team's courteous service to the clean and comfortable waiting area. We truly appreciate your support and thank you for choosing Darling's!
by 2023 HYUNDAI KONA SEL Owner on 07/03/2025Verified Service
I had a screw in a tire and went to Darling's without an appointment. They fixed the tire right away. Thank you!
by Darling's Augusta on 07/03/2025
Thank you for sharing your experience! We're glad we could take care of your tire issue quickly, even without an appointment. We appreciate your trust and thank you for choosing Darling's!
by 2021 HYUNDAI SANTA FE SE Owner on 05/25/2025Verified Service
Great staff. The mechanical work was done well and fast, but it's the people I talked to over the phone and at the service desk like Heather who are the reason I will be coming back with any future work my cars might need.
by Darling's Augusta on 05/27/2025
Thank you for the thoughtful feedback! We're glad the work was done efficiently, but even more so that Heather and the rest of the team made such a strong impression. It means a lot to know their service is what brings you back. We truly appreciate your trust and look forward to helping with any future needs!
by 2021 RAM 1500 LARAMIE Owner on 04/26/2025Verified Service
My vehicle was damaged- they scratched it on the front and the back badly and didn't say anything. I have complained and they are fixing it for me. This service center has always provided kind but incompetent service.
by Darling's Augusta on 04/30/2025
Thank you for bringing this to our attention, and we're very sorry to hear about the damage to your vehicle and the frustration this situation has caused. While we're glad to know the issue is being addressed and repairs are underway, it's clear that this experience fell short of the standard youand weexpect.
Your feedback about ongoing concerns with service quality is taken seriously, and we appreciate your honesty. We're committed to learning from this and improving. If there's anything more we can do to support you during the repair process or if you'd like to speak directly with a manager, please don't hesitate to reach out to our service manager, Scott Kunesh at 2074308531. We value your continued trust and hope to provide you with a much better experience moving forward.
by 2023 HYUNDAI SANTA FE SEL PREMIUM Owner on 01/21/2025Verified Service
Love the service facilities and customer service, especially being greeted when I pulled into the vehicle reception area. Great experience all-around!
by Darling's Augusta on 01/27/2025
Thank you for sharing your positive experience! We're thrilled to hear you enjoyed our service facilities and the warm greeting in the vehicle reception area. Providing excellent customer service is always our goal, and we're so glad we could deliver that for you. We look forward to serving you again in the future!
by Edward S. on 11/21/2024Verified Service
had to wait almost 30 days for oil change and was over on my mileage also the change oil message went on for weeks
by Darling's Augusta on 11/21/2024
Thank you for sharing your experience with us. We understand how frustrating it can be to wait for service, especially when it impacts your vehicle's maintenance schedule. Your feedback is valuable, and we'll review our scheduling process to ensure we're better meeting the needs of our customers. If you'd like to discuss this further, please feel free to reach out directly. We appreciate your patience and hope to provide a better experience next time.
by 2021 HYUNDAI ELANTRA SEL Owner on 04/01/2024Verified Service
I was charged for an oil change even though my mileage was below 36000 miles. They gave me a credit but never provided a credit for the tax I was owed. They said they did a multi point inspection but didn't provide paperwork. They said the software was down. Usually I receive it hand written so it seems it bit questionable.
by 2018 JEEP GRAND CHEROKEE TRAILHAWK Owner on 03/22/2024Verified Service
Every time I bring it in, they can never Find the issue. They had it for 7 weeks in November-December 2023 and again this past week and no repair. "Codes don't show us issue". Even though it continues to die and I have it towed again, again and again. I give up. I'll bring it to a dealership who can actually help me fix
by 2021 HYUNDAI TUCSON SE Owner on 12/06/2023Verified Service
I was on vacation Thanksgiving week, my Hyundai broke down. I went into Hyundai first thing Saturday morning, with no appointment. So the representative hooked me up with Michelle at the front desk and although they had no cars, she found me a loaner. My car was done and ready to go by Monday morning. Everyone there is great but Michelle is fantastic! She went above and beyond- Thank you! Thank you!!!!
by 2018 JEEP WRANGLER SAHARA Owner on 03/27/2021Verified Service
Great people, fast and reliable service. They guarantee all parts for as long as the vehicle is on the road. insurance quoted me based on pictures, when the service department got deeper into the dismantle, found more and more that was damaged (deer strike) they dealt right with my insurance company directly. no hassle for me!! Will definitely use them again if the need arises.
by 2025 HYUNDAI SANTA FE CALLIGRAPHY Owner on 09/25/2025Verified Service
Competent and friendly people. Great coffee
by 2025 HYUNDAI SANTA FE XRT Owner on 09/13/2025Verified Service
Professional, friendly and thorough!
by Darling's Augusta on 09/17/2025
Thank you for your review! We're glad to hear you found our team professional, friendly, and thorough. We truly appreciate you choosing Darling's.
by 2022 JEEP COMPASS TRAILHAWK Owner on 08/26/2025Verified Service
Attention to detail. Clint was great to work with!
by Darling's Augusta on 08/26/2025
Thank you for your review! We're glad to hear Clint's attention to detail made your experience a great one. We truly appreciate you choosing Darling's.
by 2023 HYUNDAI SANTA FE LIMITED Owner on 08/24/2025Verified Service
Courteous, professional, quick, and complimentary vehicle inspection.
by Darling's Augusta on 08/25/2025
Thank you for your review! We're glad to hear you found our team courteous, professional, and quick, and that you appreciated the complimentary vehicle inspection. We truly appreciate you choosing Darling's.
by 2024 HYUNDAI KONA LIMITED Owner on 07/27/2025Verified Service
Thank you for the kind words! We're thrilled to hear you enjoyed our prompt, courteous service and found our facility welcoming. We appreciate your feedback and look forward to serving you againthank you for choosing Darling's!
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Service Information
22 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Darling's Chrysler Dodge Hyundai specializes in these services, in addition to many others.
Brake Service
Emissions Inspection
Oil Change
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, Darling's Chrysler Dodge Hyundai specializes in these makes, in addition to many others.
What do verified customers think about Darling's Chrysler Dodge Hyundai in Augusta, ME? Verified customers who visit Darling's Chrysler Dodge Hyundai in Augusta, ME rate this business 4.3 out of 5 stars, with 89 reviews. 22 customers favorited this location.How can I contact Darling's Chrysler Dodge Hyundai in Augusta, ME? To reach the sales team at Darling's Chrysler Dodge Hyundai in Augusta, ME, call (207) 430-8500. To reach the service department, call (207) 430-8500Does Darling's Chrysler Dodge Hyundai in Augusta, ME have a service center? Yes, Darling's Chrysler Dodge Hyundai in Augusta, ME does have a service center. You can contact the service department at (207) 430-8500.
