by 2019 CHEVROLET MALIBU LT Owner on 04/26/2024Verified Service
Excellent!!! Nice facility, awesome customer service and work done in a reasonably time frame
Thanks Dan Cummins Chevrolet
by AL on 04/29/2024
Charles Phillips, thank you for taking the time to leave us a five-star review. We are delighted to hear that you had an excellent service experience during your visit with us at Dan Cummins. Please do not hesitate to reach out with any additional feedback, questions, or concerns regarding the service of your '19 Malibu. We appreciate your continued support and look forward to serving you again in the future!
by Gary T. on 04/20/2024Verified Service
Service Department is excellent and answered my questions about my service and they went beyond the usual routine of other GM services
by AL on 04/22/2024
Gary Hart, thank you for taking the time to leave us a five-star review. We are delighted to hear that our staff was able to assist you with all of your questions during your service visit with us at Dan Cummins. Please do not hesitate to reach out with any additional feedback, questions, or concerns regarding the service of your '19 1500. We appreciate your continued support and look forward to serving you again in the future!
by 2013 TOYOTA CAMRY L/SE/LE/XLE Owner on 04/17/2024Verified Service
Even though they had internet issues the day of my service, they were still able to get my car in and get the work done.
by AL on 04/17/2024
Michael Powell, thank you for taking the time to leave us a five-star review. We are so pleased to hear that our service department was able to assist you despite the issues. Here at Dan Cummins we strive to provide a five-star service experience during each visit. Please do not hesitate to reach out with any additional feedback, questions, or concerns regarding the service of your '13 Camry. We appreciate your continued support and look forward to better serving you in the future!
by 2019 CHEVROLET MALIBU PREMIER Owner on 04/03/2024Verified Service
i made a appointment online but they didn't find where i had made one and took me right in for a multipoint vehicle inspection i had requested
by AL on 04/03/2024
Tyler Quire, thank you for taking the time to leave us a five-star review. We are delighted to hear that our service staff was ablet to assist you on short notice. Please do not hesitate to reach out with any additional feedback, questions, or concerns regarding the service of your '19 Malibu. We appreciate your continued support and look forward to serving you again in the future!
by 2018 CHEVROLET CRUZE LS Owner on 04/02/2024Verified Service
Poor customer service, appointment was at 10:15 and they said it would take two hours and at 12:45 they had not even started on it..
by AL on 04/03/2024
Karen Lawson, thank you for taking the time to leave us a review. We take your feedback seriously here at Dan Cummins and strive to provide a five-star experience during each visit to our service center. Please do not hesitate to reach out to us at (859) 987-4345 ext. 348 so that we may better assist you with your concerns. We appreciate your continued support and look forward to better serving you in the future!
by 2018 CHEVROLET SILVERADO K1500 LT Owner on 03/28/2024Verified Service
The service and oil change on my truck was quick and efficient, very satisfied with Dan Cummings Chevrolet.
by AL on 04/01/2024
Stephen Collins, thank you for taking the time to leave us a five-star review. We are so pleased to hear that you were satisfied with service during your visit with us at Dan Cummins. Please do not hesitate to reach out with any additional feedback, questions, or concerns regarding the service of your '18 1500. We truly appreciate your continued support and look forward to serving you again in the future!
by Sandy M. on 03/28/2024Verified Purchase
My sales person was very friendly and knowledgeable. The process of buying the car was.quick and efficient.
by Haley Bennett on 03/29/2024
We always want to hear back from our clients and we're glad you had such a positive experience with us! Our team strives to deliver an excellent experience and we are glad you found this to be the case during your visit. We really appreciate you being a customer and we're here for you anytime and we look forward to seeing you again, Sandy!
by 2016 BUICK ENCLAVE Owner on 03/20/2024Verified Service
Friendly and very knowledgeable service dept. My appt went smoothly and service completed earlier than expected!
by AL on 03/25/2024
Teresa Maybrier, thank you for taking the time to leave us a five-star review. We are delighted to hear that you found our service department to be friendly and knowledgeable during your visit to our service center at Dan Cummins. Please do not hesitate to reach out with any additional feedback, questions, or concerns regarding the service of your '16 Enclave. We appreciate your continued support and look forward to serving you again in the future!
by 2019 CHEVROLET SILVERADO K1500 LT Owner on 02/20/2024Verified Service
Service appointment on time, 37500 mile service, done in 1 hour, great experience as usual! People were fantastic and complimentary car wash was nice!
by Al on 02/21/2024
James Allen, thank you for taking the time to leave us a five-star review. We are pleased to hear that you had a great experience during your visit to our service center. Please do not hesitate to reach out with any additional feedback, questions, or concerns regarding the service of your '19 1500. We appreciate your continued support and look forward to serving you again in the future!
by 2020 BUICK ENCORE PREFERRED Owner on 02/04/2024Verified Service
Friendly, fast and thorough service! Love Dan Cummins and service advisor Paul Lyon is great....I have full confidence they'll keep my car going for the long haul.
by Al on 02/05/2024
Leslie Bond, thank you for taking the time to leave us a review. We are pleased to hear that Paul was able to assist you with your service needs. Please do not hesitate to reach out with any questions or concerns regarding the service of your '20 Encore. We appreciate your support and look forward to better serving you in the future!
by Karissa L. on 01/30/2024Verified Purchase
Great customer service. Kept in contact with me. Josh Hargis helped me out and talked me through the price and everything. Definitely recommend. Will be back when i need a new one!
by Haley Bennett on 01/31/2024
Karissa, thanks for leaving us such a wonderful review! We are thrilled that you loved your experience with Dan Cummins and Josh! We put customer experience and satisfaction as our top priority, and your review reaffirms the hard work we put in every day. Thanks for your kind words and we look forward to seeing you again.
by 2024 CHEVROLET BLAZER RS Owner on 01/27/2024Verified Service
Scheduling is the most difficult. Service openings were only available 14-21 days in advance.
Service reps were great about notification and communication.
by Al on 01/29/2024
Dennis Witajewski, thank you for taking the time to leave us a review. We are pleased to hear that our service department was great about staying in communication during your visit to our service center. Please do not hesitate to reach out with any questions or concerns regarding the service of your '24 Blazer. We appreciate your support and look forward to better serving you in the future!
by 2017 CHEVROLET EQUINOX LS Owner on 01/01/2024Verified Service
The service was very good. I arrived and they immediately took my vehicle for service. I was in and out within one hour.
by AL on 01/02/2024
William Blackburn, thank you for taking the time to leave us a five-star review. We are delighted to hear that you had a successful visit to our service center. Please do not hesitate to reach out if you have any further questions or concerns regarding your visit for your '17 Equinox.
by 2020 CHEVROLET TRAX 1LT Owner on 12/28/2023Verified Service
My service was good didn't have to wait to long the lady that checked me in was so nice an the gentlemen that help me when my car wss fine was so friendly
by AL on 12/29/2023
Thank you for taking the time to leave us a five-star review. We are delighted to hear that you had a successful visit to our service center. Please do not hesitate to reach out if you have any further questions or concerns regarding your visit for your vehicle.
by 2016 CHEVROLET COLORADO Z71 Owner on 12/17/2023Verified Service
Greeted promptly and cordially. Had my appointment called up on their iPad and knew who I was. Completed the service in a timely manner and called when the vehicle was ready. Charges were about as expected.
by Al on 12/18/2023
Thank you for taking the time to leave us a five-star review. We are delighted to hear that you had a successful visit to our service center. Please do not hesitate to reach out if you have any further questions or concerns regarding your visit! Thank you for your support and we look forward to seeing you again.
by 2015 CHEVROLET MALIBU LS Owner on 12/04/2023Verified Service
Got us in and out in about 35 minutes. Just had them change the oil. They also told me what I would need in the future.
by Al on 12/05/2023
Barry Proctor, we are delighted to hear that you had a timely and successful visit to our service center. Thank you for taking the time to leave us a five-star review and please do not hesitate to give us a call if you have any questions or concerns about your service. We look forward to seeing you again!
by 2019 CHEVROLET K1500 SUBURBAN LT Owner on 11/23/2023Verified Service
Waited 5 hours for wheel alignment. Had my child with me. We didn't pack a picnic as we were told 1.5 hours. Missed doctor appointment because of this.
by Al on 11/28/2023
Erica Wells, we are sorry to hear that you did not have a successful visit to our service center. We understand your frustration pertaining to your wait time and will address this issue in the future. We value your business and take your feedback seriously. Please do not hesitate to reach out if you have any questions or additional feedback you would like to share. Thank you.
by 2016 CHEVROLET COLORADO LT Owner on 11/10/2023Verified Service
The service was completed very quickly as an unpredictable part failure came up. Very informative during service visit and worked well with extended warranty company .
by Al on 11/15/2023
Robert Lass, we are delighted to hear that you had a positive experience while visiting our service center. We are glad to hear that your part failure was able to be fixed. We strive to provide transparent service to everyone who visits our service center. Thank you for your business and we look forward to your next visit!
by 2011 TOYOTA COROLLA BASE/S/LE Owner on 10/23/2023Verified Service
I was able to get in immediately for my 10:30 appointment and only waited for 30 minutes. The employees are so nice and helpful and do an excellent job.
by Al on 10/24/2023
Vicki Ross, we are so pleased to hear that your visit to our service center was successful. We strive for every visit to Dan Cummins to be a five-star experience. Thank you for taking the time to leave us a review and we look forward to seeing you and your Corolla again!
by 2022 CHEVROLET EQUINOX LS Owner on 10/17/2023Verified Service
Top-notch service as usual I just wish they wouldve washed my vehicle like they used to. That was always nice coming out to a clean vehicle but regardless great service.
by Al on 10/18/2023
Thank you so much for taking the time to leave us a five-star review. We strive for every visit to our service center to be a positive experience. We appreciate your feedback and are always open to improvements to service our customer's needs.
