by 2019 CHEVROLET EQUINOX PREMIER Owner on 05/01/2026Verified Service
The service was good but they did not update and change he oil change sticker?? The $99 dollars oil changed become $147, when they added oil disposal and other charges. That becomes way too expensive oil change. Yes I would recommend the service shop with a warning.
by - Cumming Chevrolet Management Team on 05/04/2026
Thank you for your feedback. We're glad to hear you had a good service experience, but we understand your concerns regarding the oil change sticker and pricing. We appreciate you pointing this out, as clear communication and attention to detail are important to us.
Our team is always happy to review services and pricing with you in advance to ensure there are no surprises. Please feel free to reach out if you have any questions or if we can assist further.
by 2026 CHEVROLET EQUINOX LT Shopper on 04/12/2026Verified Purchase
Came in with a pre-negotiated lease through Leashackr. Was in and out in under an hour, with a great deal I can live with for the next two years. Victoria was great - when the OnStar guy wasn't taking no for an answer she shut him down in an instant. She's also been able to answer a couple questions since then.
by - Cumming Chevrolet Management Team on 05/04/2026
Thank you for sharing your experience! We're glad everything went smoothly and efficiently, and that you were able to get a deal you feel great about. Victoria will be especially happy to hear your kind words - we appreciate her making sure everything stayed on track and for continuing to assist after your visit. Enjoy your new Equinox!
by 2022 CHEVROLET BOLT EUV LT Owner on 02/27/2026Verified Service
Had to tow my Chevy Bolt EUV for a battery issue. Thankfully the battery module was still under warranty but had to wait almost 3 weeks for the part to arrive and had to replace the 12v battery which that was out of pocket. Can't complain, I am happy with the car but a little nervous if the battery will go out again in the future after my warranty expires.
by Cumming Chevrolet Management Team on 02/27/2026
Thank you for sharing your experience and for your patience throughout the repair process. We understand that waiting for parts can be frustrating, and we appreciate your understanding while we completed the warranty work on your Bolt EUV. We're glad to hear you're happy with your vehicle overall, and we completely understand your concerns about the future. Our team is always here to help answer questions and support you with any service needs moving forward. Thank you again for your feedback and for choosing us.
by 2025 CHEVROLET BLAZER LT Owner on 02/18/2026Verified Service
I'm very disappointed with my experience at Chevrolet service. The issue with my vehicle feels like something outside of my control, yet I was asked to pay without real support or solutions. As a new customer, I expected better guidance, understanding, and effort to help. Instead, the response felt dismissive, leaving me frustrated and unsatisfied with the overall service.
by Cumming Chevy Management on 02/20/2026
Please private message us so we can help identify your contact information associated with the VIN # provided with this review. Thank you for giving us the chance to make things right. Cumming Chevy Management
by 2022 CHEVROLET SILVERADO LTD K1500 LTZ Owner on 02/15/2026Verified Service
Katrina was the absolute best. I called because I needed an oil change, but also wanted to get an addition to the vehicle too. She was who I was transferred to when I called. She was there when I came in, and navigated the entire process from Parts to Service and everything in between. Katrina IS awesome!! Thank you.
by Cumming Chevy Management on 02/20/2026
We will share this 5-star feedback with Katrina today. Thank you for the detailed review of your interaction with our staff and your overall experience. Have a great weekend. Safe travels. Cumming Chevy Management
by 2022 CHEVROLET SILVERADO LTD C1500 CUSTO Owner on 10/26/2025Verified Service
The service was horrible,nothing on time and they don't care about what you going to do without car,even if it is your work truck,took my car for regular oil change and stays there for a full week,because they said they need to diagnostic and they took about 4 days to diagnostic it.
And ended up paying $1700 to get my car back with the services
by Cumming Chevy Management on 10/27/2025
There was a little more than the basic services needed for your vehicle to run properly. Thank you for your feedback. We will learn from this experience how to better communicate throughout the process. Have a nice week. Cumming Chevy Management
by 2018 CHEVROLET SILVERADO C1500 CUSTOM Owner on 09/07/2025Verified Service
Katrina my service advisor was great courteous and profesional. The dealership sucks . My truck was in there for 3 weeks . So rediculous. Taking a week and a half to just diagnose it was pathetic . Another week to make repairs . It cost an arm and a leg too !
by Cumming Chevy Management on 09/10/2025
We apologize for the additional time needed to ensure that your vehicle was repaired properly. Thank you for your continued patience and the positive feedback about working with our staff. Have a nice week. Cumming Chevy Management
by 2017 GMC SIERRA C1500 SLT Owner on 07/30/2025Verified Service
The Service rep Mike Atkins was very informative and a pleasure to work with.
A positive relationship with your service writer makes vehicle maintenance easier and keeps me coming back. I have had poor experiences in the past and never went back. I am totally satisfied with my service at this dealership and absolutely satisfied with Mike the service writer.
This dealership is where my 2017 will always be serviced.
by Cumming Chevy Management on 07/31/2025
Not surprised to be reading another 5-star review about Mike and your visit being a 5-star experience. Great to read, thank you again for sharing. Have a nice day. Cumming Chevy Management
by 2018 CHEVROLET EQUINOX LT Owner on 05/29/2025Verified Service
The dealership has always treated me well.. Have been accommodating when I request something on a short time line like being in town visiting and realizing that my oil change is about due so contacted and they made it happen. Fair pricing and friendly.
by Cumming Chevy Management on 06/09/2025
"Always treated me well"! Fantastic, and thank you for all the years of patronage. We appreciate you trusting our team to keep your vehicle safely on the road in great shape. Let us know if you have any questions. Cumming Chevy Management
by 2015 HONDA FIT EX/EXL Shopper on 05/01/2026Verified Purchase
The friendliness of the salesman (Nick).
The efficiency of everyone involved in the process, from Nick to Coco in the Finance department.
The explanation of the car's functions.
by - Cumming Chevrolet Management Team on 05/04/2026
Thank you for sharing your experience! We're glad to hear Nick, Coco, and the entire team made the process smooth, efficient, and informative from start to finish. Providing clear explanations and a great overall experience is always our goal. Enjoy your new vehicle!
by 2018 CHEVROLET TRAX 1LT Owner on 04/27/2026Verified Service
The experience was ok nothing to complain about and time frame suggested for service was adequate and my vehicle drive smoothly in powerful.
by - Cumming Chevrolet Management Team on 05/04/2026
Thank you for your feedback! We're glad to hear your service was completed within the expected timeframe and that your vehicle is running smoothly. We appreciate your visit and look forward to assisting you again in the future.
by 2026 CHEVROLET COLORADO TRAIL BOSS Owner on 04/23/2026Verified Service
She was very friendly courtesy
Only thing is I wanted to check my wheel alignment it feels a slight drift . And she said 180 dollars. But the truck is new under manufacture warranty it should have been no charge. I declined that service.
by - Cumming Chevrolet Management Team on 05/04/2026
Thank you for your kind feedback! We're glad to hear you had a friendly and courteous experience. We appreciate you mentioning the alignment as well - please feel free to reach out anytime if you'd like us to take another look.
by 2022 CHEVROLET SILVERADO LTD C1500 CUSTO Owner on 04/10/2026Verified Service
Service is always good but it took them two weeks to get my truck back to me. With only one car between my wife and I really sucked
by - Cumming Chevrolet Management Team on 05/04/2026
Thank you for your feedback! We're glad to hear the service itself met your expectations, though we understand the inconvenience of the extended wait time. We truly appreciate your patience and your continued trust in our team.
by 2025 CHEVROLET TRAX 1LT Owner on 03/28/2026Verified Service
George the service department from moment we arrived he really took care of our needs and explained all work in detail to improve our visit.
by Cumming Chevrolet Management Team on 03/30/2026
Thank you for the great feedback! We're happy to hear George took such good care of you and made sure everything was clearly explained. We'll be sure to share your kind words with him!
by 2020 CHEVROLET TRAX 1LT Owner on 03/24/2026Verified Service
Very unfriendly and unhelpful with an attitude showing not interested or doesn't want to work at all ! No greeting no thank you, very rude assign person! Never again to see you guys or be in your business! That's goes with my family and friends!!!
by Cumming Chevrolet Management Team on 03/30/2026
We're very sorry to hear about your experience. What you've described is not the level of service or professionalism we expect from our team, and we understand how frustrating that must have been.
We take feedback like this seriously and would appreciate the opportunity to learn more about your visit and address your concerns directly. Please reach out to our management team at (619) 477-2163 at your convenience so we can look into this further.
Thank you for bringing this to our attention.
by 2026 CHEVROLET EQUINOX LT Shopper on 03/22/2026Verified Purchase
Awesome Experience! My salesperson Jace was great and efficient. Will buy many more from the team there in the future.
by Cumming Chevrolet Manangement Team on 03/24/2026
Hi there, thank you for the great review! We're so glad to hear Jace provided an efficient and positive experiencethat's exactly what we strive for.
We truly appreciate your support and look forward to helping you again in the future!
by 2026 CHEVROLET TRAILBLAZER LT Shopper on 03/03/2026Verified Purchase
Everyone was full knowledgeable about my chevy trail blazer. They were courteous and kind and very helpful. They process of selling me.The car was very smooth
by - Cumming Chevrolet Management Team on 03/05/2026
Thank you for the great review! We're so glad to hear our team was knowledgeable about the Chevy Trailblazer and that you had a smooth and helpful buying experience. Providing friendly and attentive service is always our goal. We appreciate your support and hope you're enjoying your new vehicle!
by 2018 CHEVROLET SILVERADO C1500 CUSTOM Owner on 03/01/2026Verified Service
Oil change was done quick . Everything went very fast no time wasted.Katrina my service adisor was the best .
by - Cumming Chevrolet Management Team on 03/05/2026
Thank you for the 5-star review! We're happy to hear your oil change was quick and efficient. We'll be sure to pass your kind words along to Katrina - she'll be glad to hear it. We appreciate your support and look forward to seeing you again!
by 2025 CHEVROLET EQUINOX LT Owner on 02/14/2026Verified Service
Warranty issue was resolved smoothly. I was updated on the status of repair work in a timely fashion by George, my cust svc rep.
by Cumming Chevy Management on 02/20/2026
"timely fashion" is the key to success with happy customers receiving the cars back when promised. Thank you for sharing with us all. Have a nice rest of your week. See you next time. Cumming Chevy Management
by 2023 CHEVROLET TRAVERSE LT Owner on 02/09/2026Verified Service
I was told that it would take 2 days for my vehicle to be fixed, but it actually took 1 day. That was awesome!
by Cumming Chevrolet Management Team on 02/11/2026
Thank you for the great feedback! We're happy we were able to complete your repair sooner than expected and get you back on the road quickly. We truly appreciate you choosing Cumming Chevrolet!
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Service Information
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9,182 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Cumming Chevrolet specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Cumming Chevrolet specializes in these makes, in addition to many others.
What do verified customers think about Cumming Chevrolet in National City, CA?
Verified customers who visit Cumming Chevrolet in National City, CA rate this business 4.3 out of 5 stars, with 672 reviews. 9,182 customers favorited this location.
How can I contact Cumming Chevrolet in National City, CA?
To reach the sales team at Cumming Chevrolet in National City, CA, call (619) 329-8370. To reach the service department, call (619) 512-5040
How can I schedule a service appointment with Cumming Chevrolet in National City, CA?
