by 2025 JEEP GRAND CHEROKEE LAREDO/ALT Shopper on 02/21/2026Verified Purchase
Big push to get you out the door with a vehicle.
Didn't have time to really review finance options.
Had to empty and transfer all item's from old vehicle to new vehicle with no time to waste.
Went back with questions regarding my purchase and sales team were unable to answer.
Perhaps service department will be better, who knows.
Will click "Yes" below but buyer beware.
by Criswell Chrysler Dodge Jeep RAM of Woodstock on 03/06/2026
I apologize for your less-than-ideal purchase process and the lack of answers to your questions. We aim to provide a thorough and informative sales environment, and it's clear we fell short in your case. If you'd be open to discussing this further or have any lingering questions, please don't hesitate to reach out. Thank you, Sue Folsom - Manager - 240.364.7183
by 2017 FORD EXPEDITION EL LIMITED Owner on 11/02/2026Verified Service
The service was great. The people are wonderful. I just was unable to use my points where they sent me to have the work done.
by 2024 JEEP WRANGLER SPORT Owner on 09/29/2026Verified Service
It's always a good experience when I visit Service area at the dealership. The front line person who checks you and is always friendly knowledgeable and makes it a personal experience. The service is quick and thorough. .
by 2021 JEEP GRAND CHEROKEE LAREDO Owner on 09/04/2026Verified Service
I like how it's quick in and quick out and that lets me still have a full day. I appreciate them very much they've always done good for me. Thank you
by Criswell Chrysler Dodge Jeep RAM of Woodstock on 09/08/2026
Thank you for sharing your feedback about our team! We appreciate your support and look forward to helping you again here at Criswell Chrysler Jeep Dodge RAM of Woodstock.
by Alvin R. on 09/04/2026Verified Service
Very friendly, professional and great follow up on work performed on my vehicles. They are a great team to work with.
by Criswell Chrysler Dodge Jeep RAM of Woodstock on 09/08/2026
Alvin, thank you for your excellent review! We are thrilled to have your business and we hope to see you again at Criswell Chrysler Jeep Dodge RAM of Woodstock. Safe travels!
by 2017 JEEP WRANGLER UNLIMTED RUBICON Owner on 06/25/2026Verified Service
Great experience!!! Marco made it so!
I went in for an oil change and to check a metal on metal sound I was hearing. Well it was my back brakes and Marco was kind when he delivered the news!
by Criswell Chrysler Dodge Jeep RAM of Woodstock on 06/25/2026
We're really lucky to have Marco on our team! Thank you for sharing your positive feedback with him. - Criswell Chrysler Jeep Dodge RAM of Woodstock
by 2014 HONDA ODYSSEY EXL Owner on 06/16/2026Verified Service
On a long trip and my alternator went out. Marco, service writer, and Jason, service tech, quickly diagnosed the issue, sourced the parts and got me back on the road. Appreciate their work ethic!
by Criswell Chrysler Dodge Jeep RAM of Woodstock on 06/16/2026
We're so glad you could count on our team to get you back on the road quickly! Thank you for choosing Criswell Chrysler Jeep Dodge RAM of Woodstock and sharing your support for Marco and Jason.
by 2017 DODGE JOURNEY CROSSROAD Owner on 03/19/2026Verified Service
Very nice service department and friendly staff. Our Dodge Journey was returned very clean. The parts department was helpful in ordering some parts for our new Durango .
by Criswell Chrysler Dodge Jeep RAM of Woodstock on 03/19/2026
We're so grateful for your business and your fantastic review! We hope to welcome you back to Criswell Chrysler Jeep Dodge RAM of Woodstock down the road. Have a great day!
by 2020 HONDA CR-V EX Shopper on 03/17/2026Verified Purchase
They were great! Colton, our salesman, was up front and honest about everything. We also weren't there a very long time before leaving wirh the car that we wanted.
by Criswell Chrysler Dodge Jeep RAM of Woodstock on 03/17/2026
We're glad to hear you had a great experience with Colton and the rest of our crew! Thank you for choosing Criswell Chrysler Jeep Dodge RAM of Woodstock and for sharing your feedback with us. Enjoy your new ride!
by James J. on 03/04/2026Verified Purchase
Great folks, easy to work with, everyone there is pleasant. The dealership is new, very nice, and well equipped with new vehicles.
by Criswell Chrysler Dodge Jeep RAM of Woodstock on 03/04/2026
James, thank you for sharing such a positive review of the team and facility at Criswell Chrysler Jeep Dodge RAM of Woodstock! We wish you many safe miles ahead.
by Wayne S. on 02/15/2026Verified Purchase
I came away with what I felt like was a fair deal, and my Sales person, Austin Vernazza, was transparent and helpful throughout the process.
by Criswell Chrysler Dodge Jeep RAM of Woodstock on 02/16/2026
Hi Wayne, we're glad you got a great deal and felt supported by Austin at Criswell Chrysler Jeep Dodge RAM of Woodstock. We appreciate your feedback and hope you enjoy your new ride!
by 2019 RAM 1500 CLASSIC TRADESMAN Owner on 01/25/2026Verified Service
Marco was great, he was very knowledgeable and courteous. He kept me updated throughout the entire process and it was nice to see that level of customer service.
by 2021 CHEVROLET TRAVERSE LT Owner on 12/31/2025Verified Service
Great service as usual except left message on voicemail before lunch & 24 hours later no call back. Stopped by & made appt in person.
by 2018 ALFA ROMEO STELVIO TI SPORT Owner on 12/21/2025Verified Service
Service was great. Marco is great to come see and makes sure any problems or concerns on my vehicle is handled appropriately in a timely manner. Would recommend this service shop to friends and family members
by 2021 RAM 1500 BIG HORN/LONE STAR Owner on 11/20/2025Verified Service
I had a new key programed, and an oil change, and tire rotation. I was in and out in about 1.5 hr. time.
by Criswell Chrysler Dodge Jeep RAM of Woodstock on 11/21/2025
Thanks for choosing Criswell of Woodstock to provide the routine service your vehicle needs to stay in great running condition! We look forward to seeing you soon!
by 2022 JEEP WRANGLER UNLIMITED SAHARA Owner on 11/02/2025Verified Service
Great customer service! Staff is courteous and professional. Brought vehicle in for routine oil change and tire rotation, during multi point inspection they found small coolant leak around hoses. They ordered parts and quickly replaced them couple days later (under warranty).
by Criswell Chrysler Dodge Jeep RAM of Woodstock on 11/04/2025
Our friendly and knowledgeable team is committed to delivering a standout service event, and it's rewarding to know you had a positive experience. We're happy to see we were able to really help you out, and we look forward to seeing you soon!
by 2014 TOYOTA CAMRY L/SE/LE/XLE Owner on 10/30/2025Verified Service
Loved everything but realized after I purchased car it was smoked in previously. The stains in/on the seats I wish could have come out w/ something like Oxi clean. I will try to get them cleaned in spring. It was detailed @ 6:30pm right before closing & I thought it looked great other than what I mentioned. My salesperson was excellent as was the finance guy that evening!
by Criswell Chrysler Dodge Jeep RAM of Woodstock on 11/01/2025
Thank you for sharing this feedback! We're happy to see you found our team to be so helpful.
by 1997 EAGLE VISION ESI Owner on 09/07/2025Verified Service
WHAT I LIKED THEY TAKEN ME IN THE SAME DAY..PICKED UP NEXT DAY. SO FAR GOOD SERVICE..WHAT I DIDNT LIKE, THE INVOICE SHOWS SHOP SUPPLIES BUT DIDNT LIST WHAT SUPPLIES WERE USED, IT WAS LIKE $50 OR MORE. THEY NEED TO EXPLAIN ALL THESE THINGS ON THE INVOICE. THE LABOR RATES ARE WAY TOO HIGH. I CAN'T AFFORD THESE PRICES. SO FIX THE TWO THINGS I WOULD HAVE NO COMPLAINTS. MAKE SURE YOU FORWARD THIS TO THE DEALER..CDJR
by Criswell Chrysler Dodge Jeep RAM of Woodstock on 09/13/2025
Thank you for taking the time to share this feedback. We are happy to see you were satisfied with the service you received and appreciate your comments about the fees that were incurred. We hope you continue to choose Criswell of Woodstock for your automotive needs and welcome you to reach out to one of our managers if you would like to discuss the details of your recent service event.
by 2021 JEEP GLADIATOR RUBICON Owner on 12/09/2023Verified Service
On my recent visit to Criswell Chrysler Dodge Jeep Ram of Woodstock,VA. I was given outstanding customer service from the time I made my appointment, till I had my service work performed. Top of the line courtesy and service. I would highly recommend them to anyone.
by Criswell Chrysler Dodge Jeep RAM of Woodstock on 12/13/2023
It's rewarding to know you were pleased with your overall experience at Criswell! We value your recommendations and look forward to the next opportunity to work with you.
by 2019 FORD RANGER SUPERCREW Shopper on 11/28/2022Verified Purchase
At Criswell Car Dealer we had a great experience. Everyone was friendly and helpful. We knew what we wanted and we drove away, very happy, in our truck! Everyone worked together well and Criswell Crysler Dodge Jeep Ram came through with flying colors! Thank you!
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Service Information
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2,013 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Criswell Chrysler Dodge Jeep RAM of Woodstock specializes in these services, in addition to many others.
Auto Maintenance
Brake Service
Emissions Inspection
Oil Change
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, Criswell Chrysler Dodge Jeep RAM of Woodstock specializes in these makes, in addition to many others.
What do verified customers think about Criswell Chrysler Dodge Jeep RAM of Woodstock in Woodstock, VA?
Verified customers who visit Criswell Chrysler Dodge Jeep RAM of Woodstock in Woodstock, VA rate this business 4.8 out of 5 stars, with 202 reviews. 2,013 customers favorited this location.
How can I contact Criswell Chrysler Dodge Jeep RAM of Woodstock in Woodstock, VA?
To reach the sales team at Criswell Chrysler Dodge Jeep RAM of Woodstock in Woodstock, VA, call (540) 634-6275. To reach the service department, call (540) 595-6509
How can I schedule a service appointment with Criswell Chrysler Dodge Jeep RAM of Woodstock in Woodstock, VA?
You can schedule a service appointment at Criswell Chrysler Dodge Jeep RAM of Woodstock in Woodstock, VA through CARFAX.
Does Criswell Chrysler Dodge Jeep RAM of Woodstock in Woodstock, VA have a service center?
Yes, Criswell Chrysler Dodge Jeep RAM of Woodstock in Woodstock, VA does have a service center. You can contact the service department at (540) 595-6509.
