by 2024 NISSAN ROGUE SV Owner on 09/17/2025Verified Service
During my appointment at Courtesy Nissan I was treated very well by Service Advisor Adam Pia. He was professional and thorough in getting my car in and completed in a timely manner. The lounge was comfortable and anything I needed was available there. My car was serviced in the time I was told it would take which was great. I would recommend Courtesy Nissan to anyone in need of car service.
by Jewey77@gmail C. on 08/20/2025Verified Service
Sabrina Andrade is an excellent service manager whom I can trust. She explains everything very well. She doesn't push unwanted or unneeded services on me. She has great knowledge and did an awesome job helping me with the issue I had. Please keep her in East Mesa.
by 2014 NISSAN ALTIMA 2.5/S/SV/SL Owner on 07/23/2025Verified Service
Everything seems to be working fine and it appears they did everything they said they would. My service advisor, Dennis, was very helpful and worked closely with me the whole time.
I will continue to use Courtesy Nissan service department for my future service needs.
by 2003 NISSAN 350Z COUPE Owner on 07/18/2025Verified Service
I liked my service advisor.
I didn't like that my car was very difficult to start when I left. I returned to the dealer and found out the mechanic got dirt in a filter which made it hard to start. They fixed that and my car was good to go however, they should never have given me the car with that problem.
by 2018 NISSAN VERSA S/S PLUS/SV/SL Owner on 07/09/2025Verified Service
Our service rep, Blake; was courteous, professional and knowledgeable. Provided us with a complete estimated time and cost and had us back on the road home as promised, also presented us the required next visit needed repair items and cost estimates. We highly recommend this establishment to anyone seeking repairs for their vehicles.
by 2013 NISSAN FRONTIER S/SV Owner on 07/07/2025Verified Service
I've been using this dealership for years, including the recent transition to Courtesy Nissan. They are thorough and will ensure the work is done properly. It is pricey but you do get what you pay for, including peace of mind knowing the vehicle is repaired appropriately and they will fix it if it's not.
by 2019 NISSAN SENTRA S/SV/SR/SL Owner on 06/19/2025Verified Service
Not enough communication. I sat in lobby for quite awhile before anyone let me know that the car was finished. Then I got a text about the car. The mechanic didn't know I was in the lobby. There was no cold water and the service people kept coming in and seemed upset about that as it was hot outside. There was no coffee as the machine was broken. There was a definite difference from the last time I was in.
by 2015 NISSAN ALTIMA 2.5/S/SV/SL Owner on 06/18/2025Verified Service
I needed several of my systems in the car flushed plus a couple of other items that needed to be done to keep my car up-to-date. The staff are exceptionally nice and the facility is very clean. There are comfortable chairs to sit in in the waiting area and they offer several vending machines and free bottled water for everyone.
by 2020 NISSAN KICKS SV Owner on 06/02/2025Verified Service
The service is always great. The prices, however are RIDICULOUS! Thank goodness I have a service agreement. I would NOT pay $90 for an oil change and tire rotation, EVER. When my service agreement is done, so am I. I won't pay that kind of money when I can get the same for 1/2 price.
by 2015 NISSAN ALTIMA 2.5/S/SV/SL Owner on 05/10/2025Verified Service
Very pleasant staff, very clean facility, quick and all with a smile. Great job!
However, I noticed that it says my vehicle was washed and detailed.....It was NOT.
Also, I was advised by the service department that 90K is when they suggest any further checkup vs. 80K
by 2020 NISSAN ROGUE S/SL/SV Owner on 04/24/2025Verified Service
Dennis was great. Since I was waiting for my vehicle's maintenance, he moved me up in line to lessen my wait time without me asking. He's a true gem; positive attitude & great customer service. He is quite pleasant & fun to have as an advisor.
All customers I chatted with while there were very happy with their Nissans and had only nice things to say about their Courtesy Nissan service experiences.
by 2013 NISSAN PATHFINDER S/SV/SL/PLAT Owner on 04/03/2025Verified Service
Set appointment for recall and when I went back to pick up they didn't have part. Thought they would have told me that when I made appointment. They were more concerned about the 17 point service check so that they could get more work than originall reason
by 2015 NISSAN ALTIMA 2.5/S/SV/SL Owner on 01/16/2025Verified Service
The 100 point inspection indicated that I needed an alignment and my tires required immediate attention. I had an alignment done at this same facility only 4ooo miles ago. I had tires checked at Costco and they 50% tread! How can I believe any service recommendations??
by 2018 NISSAN PATHFINDER S/SV/SL/PLAT Owner on 12/13/2024Verified Service
I requested a repair quote and it got lost ? Follow up was just 1 voice message and didn't get any reply
I personally picked up the repair quote- drove to the other dealer and got it approved in 5 minutes
Parts got ordered and installed I took 7 weeks to get it fixed?
More customer care was needed
Thx Perry
by Vic F. on 12/07/2024Verified Service
Everyone that I spoke to was nice the low score is because the Mechanic oil/ dirt marks on the interior trim on the A-Pillar. Oil drips in the engine bay.
Wish they would have wiped down and clean the car before I pick up.
When this was East Valley Nissan had the same issue and thought it may have change since it was now Courtesy Nissan.
Very upsetting to get car back and it be dirty.
by Dan Bates on 12/13/2024
Victor it was a pleasure to speak with you today about your concern. I fully understand your concern on what happen. Next time you are here I look forward to sitting down with you. Thank You, Daniel Bates Owner Loyalty Manager
by 2018 NISSAN FRONTIER S/SV/SL/PRO-4X Owner on 11/12/2024Verified Service
I liked Daniel Bates a lot, but the service advisor was a little too pushy for me. The people I came in contact with did not have the welcoming character I experienced with the previous ownership, East Valley Nissan. Sorry! Prefer to service my vehicle in Tucson.
by Dan Bates on 11/13/2024
Thank you for the kind words. We value your business and look forward to sharing your thoughts with our team. Daniel Bates Owner Loyalty Manager
by 2023 NISSAN ROGUE SV Owner on 11/06/2024Verified Service
Friendly advisor and smooth service visit. At my previous dealership stop the tech forgot to place back the valve stem caps and the tech at Courtesy Nissan placed some back on the valve stems. Corrected the shortcoming of another dealership. Minor detail but one that makes a difference for me about their attentiveness and care for their customers. Thank you team!
by Dan Bates on 11/13/2024
Thank you for the kind words. We value your business and look forward to sharing your thoughts with our team. Daniel Bates Owner Loyalty Manager
by 2022 NISSAN FRONTIER S/SV/PRO-4X Owner on 10/11/2025Verified Service
Came in for a transmission fluid change but ran into an unexpected problem on the drive to the dealership. They still accommodated me and fixed the issue.
by 2016 NISSAN ALTIMA 2.5/S/SV/SL/SR Owner on 10/03/2025Verified Service
Always a pleasant experience. Can always count on my service writer to address any questions or concerns I may have with courtesy and professionalism. Wait time was very minimal.
by 2024 NISSAN ROGUE SV Owner on 09/30/2025Verified Service
John Powers did a great job getting it all setup. They got to work immediately on my car. Everything was done in a professional way. When I got the car back it was clean and everything had been checked and a report given to me.
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Service Information
18 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Courtesy Nissan of Mesa specializes in these services, in addition to many others.
Auto Maintenance
Oil Change
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, Courtesy Nissan of Mesa specializes in these makes, in addition to many others.
What do verified customers think about Courtesy Nissan of Mesa in Mesa, AZ? Verified customers who visit Courtesy Nissan of Mesa in Mesa, AZ rate this business 4.6 out of 5 stars, with 382 reviews. 18 customers favorited this location.How can I contact Courtesy Nissan of Mesa in Mesa, AZ? To reach the sales team at Courtesy Nissan of Mesa in Mesa, AZ, call (480) 591-7035. To reach the service department, call (480) 324-8800Does Courtesy Nissan of Mesa in Mesa, AZ have a service center? Yes, Courtesy Nissan of Mesa in Mesa, AZ does have a service center. You can contact the service department at (480) 324-8800.
