by 2017 FORD EXPLORER LIMITED Owner on 03/22/2024Verified Service
Very pleased with service and very professional. Trustworthy and dependable. Very pleased with service and will continue to bring my vehicles in for service.
by 2017 FORD EDGE SEL Owner on 03/21/2024Verified Service
The dealership recently started offering to pick up your car and bring it back after the service. They arrived right on time and returned it within A couple of hours. I will definitely use this service again.
by 2022 FORD EXPLORER XLT Owner on 03/13/2024Verified Service
The service department has been less than stellar since Confidence has taken it over. Problem after problem, and rudeness after rudeness. Pretty much over it. Take my vehicles somewhere else.
by 2022 FORD F150 SUPERCREW Owner on 03/10/2024Verified Service
Woody the service manager was great to work with and kept me posted when my vehicle was ready to pick up! Good job
by 2005 FORD EXPEDITION EDDIE BAUER Owner on 02/19/2024Verified Service
Presenting problem was starter failure due to hydraulic lock. Diagnosis found a failed injector repaired - allis well.
by 2016 FORD F150 SUPERCREW Owner on 02/16/2024Verified Service
Jacob got my truck in and out in a timely manner and I am totally satisfied with the experience. I will be back.
by 2017 FORD FIESTA SE Owner on 01/21/2024Verified Service
Clean, effecient and reasonably priced. Even though my Fiesta is not a pricey car, it is well made and I get respect. As Consumer Report says about my Fiesta, "It's a kick to drive."
by 1996 FORD BRONCO Owner on 01/18/2024Verified Service
Great service technician and excellent mechanics. Servicing of vehicle was done right the first time!
by 2019 FORD RANGER XL/XLT/LARIAT Owner on 01/13/2024Verified Service
On time. Explained all work done. Went over the inspection report. Always ready to answer questions and helpful
by 2019 FORD EDGE TITANIUM Owner on 01/01/2024Verified Service
It was good and bad. The service advisor was very good the time it took to do the job was unacceptable
by 2019 FORD EXPLORER SPORT Owner on 12/05/2023Verified Service
Confidence Ford Service advisors are always happy to serve the customer. They do this in a professional manner everyday.
by 2021 FORD EDGE SEL Shopper on 11/23/2023Verified Purchase
The whole experience was a challenge, but the great crew from service to sales gave a 100% to help me get the car I wanted at a price that worked for me.. The main sales person, Steve stayed on the deal all afternoon until everything was done. A++++
by 2017 FORD C-MAX TITANIUM Owner on 11/17/2023Verified Service
Woody, a service advisor, solved an estimate that two others hadn't bothered to research. Recommended the kind of service I wanted for my car. Very pleased.
by 2019 FORD F150 SUPERCREW Owner on 11/13/2023Verified Service
Liked the video the mechanic provided showing the completed work and the status of the tires and brakes
by 2019 FORD EXPLORER SPORT Owner on 11/03/2023Verified Service
Confidence Ford of Norman always keeps me informed anytime our Explore is in the shop for routine maintenance or an advised repair. The service team representatives are friendly and professional.
by 2018 FORD F250 SUPER DUTY/PLAT/KING Owner on 10/31/2023Verified Service
KeYonda Martin in the service department kept me updated on the progress of my repair. State Farm dropped the ball several times on my claim and KeYonda kept making it better.
Shes Great !
by 2022 FORD BRONCO SPORT OUTER BANKS Owner on 10/31/2023Verified Service
Everyone was very professional and friendly . They took the time to answer all my questions. Showed me how to reset my screen in my Bronco and put my light on auto . They were extremely helpful.
by 2017 FORD ESCAPE TITANIUM Owner on 10/22/2023Verified Service
Good pretty much overall. When we got the coupon in the mail the next day for a cheaper price for the works, we regretted that we missed it by a day.
by 2020 FORD ESCAPE TITANIUM Owner on 10/22/2023Verified Service
Failed to have the needed parted despite my appointment with details about the need (new windshield).
The person assigned to my case was great despite the snafu.
by 2019 GMC TERRAIN SLE Shopper on 10/10/2023Verified Purchase
Steve Adams was my sales person and he was the best. Though looking for a Ford he listened to what I wanted and found this great car for me.
